John Carcutt, Director of SEO and Social Media at Advance Digital, presented on the changing content marketing landscape. He defined content marketing as a process of attracting and retaining customers through consistently created and curated content. Carcutt discussed the different types of content that can be used, from text to interactive, and emphasized the importance of understanding audience needs and goals in order to develop an effective content strategy. He also noted that content marketing requires a long-term commitment focused on addressing customer pain points through dedicated content campaigns.