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WHAT WILL HAPPEN WITH YOUR
BRAND IN 2015?
CONSUMERS’ AND EXPERTS’
PREDICTIONS
450 RESPONDENTS
Men and women, 18-55 y.o.
GEOGRAPHY: MOSCOW
2
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫMETHODOLOGY
CONSUMERS
RUSSIAN EXPERTS
EUROPEAN EXPERTS
12 EXPERTS
Marketing specialist of Russian and
international companies
4 cities: Moscow, Nizhniy Novgorod,
Yekaterinburg, Rostov on Don
10 EXPERTS
Specialist of leading research agencies and
marketing specialists of international companies
6 countries: Germany, France, Great Britain,
Italy, Sweden, Switzerland
3
CONSUMERS:
PREDICTIONS FOR CATEGORIES AND
BRANDS
CONSUMERS: GROWING CATEGORIES
5
CONSUMERS: STABLE CATEGORIES
6
CONSUMERS: VULNERABLE CATEGORIES
7
CONSUMERS: DECLINING CATEGORIES
8
9
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: SPONTANEOUS PREDICTIONS AND
COMMENTS
 Tourism in Russia
 Education
 Weaponry
 Contraceptives
 Travel abroad
 Real estate (apartments,
country houses)
 Products for Pets
 Oil products (petrol, oil,
gas)
STABLE CATEGORIESGROWING CATEGORIES VULNERABLE CATEGORIES
“People will buy the same amount of beer,
but cheaper brands. Baby food will be
bought in the same amount, but less
expensive. Those who eat more exotic
seafood are likely rich, they will not deny
themselves of anything. They will even get
more moral satisfaction” (Female, 55 y.o.)
“Essential goods will always be in demand,
as well as recreational activities. People can
endure without the rest” (Male, 28 y.o.)
“People will buy more medicines, medical goods -
the diseases are getting younger every year"
(Female, 44 years old)
“Female categories will remain the same – no one will
change to a cheaper hair dye, it’s not worth it. In the
rest of the categories – switching to less expensive
products” (Female, 40 y.o.)
“I think that people will start
spending more money on
themselves, they will less save up
money” (Female, 49 y.o.)
“Overall decrease in demand,
to a lesser extent it concerns
food products (except for
imported products) and goods,
without which it is difficult at this
time to dispense» (Male, 41
y.o.)
10
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: GROWING BRANDS
REFERENCE
LEADERS
FREQUENTLY
MENTIONED
REPEATEDLY
MENTIOINED
11
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: STABLE BRANDS
REFERENCE
LEADERS
FREQUENTLY
MENTIONED
REPEATEDLY
MENTIOINED
12
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: VULNERABLE BRANDS
REFERENCE
LEADERS
FREQUENTLY
MENTIONED
REPEATEDLY
MENTIOINED
RUSSIAN EXPERTS:
PREDICTIONS FOR CATEGORIES AND
BRANDS
14
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: GROWING CATEGORIES
Internet
Softwear
E-books, magazines
Online movies and programs
 Domestic tourism
 Domestic alcohol (incl. vodka, Crimean
wines, “Zhigulevskoye” beer
 Domestic cars
 Domestic food products
 Bread, pasta, cereals
 Sunflower oil
 Frozen meat, poultry, canned
food
 Asia-Pacific region
tourism
 Chinese cars
HEALTH
Dietary products
 Vitamins
15
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: STABLE CATEGORIES
 Dairy products
 Juices
 Agricultural products: meat, poultry, vegetables,
fruits
 Coffee
 Chocolate
 Affordable alcohol
 Cigarettes
16
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: VULNERABLE CATEGORIES
“Personal care services: beauty salons,
spa services. Chargeable types of out
of the home entertainment: movie
theaters, attractions, museums.
Public catering establishments:
restaurants, cafes, etc.“ (Experts,
Russia)
Entertainment
Real Estate and related products
“Premium” and “Luxury” products
Imported goods from Europe,
North America and Japan
Beauty
17
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: GROWING BRANDS
“Russian and Western brands that offer
products/goods in a cheaper segment with
grow.” (Expert, Russia)
“Chinese, Indian, Egyptian brands will also
grow” (Expert, Russia)
“Russian and private brands will grow”
(Expert, Russia)
18
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: STABLE BRANDS
As well as…
Domestic/ brands produced in Russia
Turkish, Belarusian and Kazakh brands
“Children and pets will be the last thing
that people will save on” (Expert,
Russia)
”All of the diapers brands” (Expert, Russia)
19
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: VULNERABLE BRANDS
 European, Japanese, American brands
All those brands, especially imports, which relate to
goods of prestigious consumption, premium segment,
durable goods, automobiles, household appliances
and so on ..” (Expert, Russia)
Also…
PREDICTIONS OF EUROPEAN
EXPERTS
HOW ARE THEY DOING?
21
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫGROWING CATEGORIES AND BRANDS
 “Casual luxury "
 Premium alcohol
 Cars
 Finance
 International tourism
 Construction of houses and related products
– household appliances, furniture, etc.)
“Expectations about online consumption are becoming
higher and higher – especially in terms of speed and
efficiency. Such services as Netflix are becoming more
popular. People no longer want to watch movies on a
TV, they want to decide when and what to watch”
(Expert, Sweden)
“Consumption of luxury products in on the rise, but of
course everything depends on the brand. Hermes is still
on the waves of success, in fact ,in all categories (maybe
to a lesser extent in the category of watches due to
China's influence” (Experts, France)
 BAA, vitamins, medicine
 health and longevity products, anti-aging products
 Ecological natural products without additives (“go-to-basic”),
including cosmetics and personal care products
 Online technology and services , online shopping
 Cell phones and electronics
 E-books and magazines
(All countries, expt. Italy)
22
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫGROWING CATEGORIES AND BRANDS
Sharing economyConvenience food
Social responsibility
 Brands as a horn of progressive social values
 Collaborative projects with government agencies
 Individual social responsibility as a modern alternative to
charity
“People unite and buy OR rent various
equipment (e.g. blenders or household tools,
rent apartments” (Expert, France)
23
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫSTABLE CATEGORIES AND BRANDS
Men's and women's fashion
(clothing, footwear, etc.)
Food and beverages
Cheap supermarkets
Café, bars, restaurants
“That is everything that is connected with basic human
needs” (Expert, Grate Britain)
24
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫVULNERABLE CATEGORIES AND BRANDS
“Brands in any category that are associated
with “previous century” and such brands that
do not tell their consumers a clear signal that
they are developing in pace with time and that
they are fully synchronized with the current
values, beliefs and consumers’ lifestyle”
(Expert, Germany)
 Cigarettes
IN ITALY:
Luxury cars
Real Estate
25
НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫSUMMING UP
 DOWNWARD PRICE SEGMENT
MIGRATION
 RECONSIDERING THE NOTION OF
“BASIC NECESSITIES”
 LOCALIZATION
 SHARING ECONOMY: WESTERN
TREND, TOPICAL FOR RUSSIA
 UNIVERSAL NEED FOR AN “IDEAL” ECONOMY CLASS OFFER.
 18-30 Y.O. CONSUMER OPTIMISM  FOCUS ON YOUTH
GLOBAL TRENDSRUSSIAN TRENDS

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Consumers and experts

  • 1. WHAT WILL HAPPEN WITH YOUR BRAND IN 2015? CONSUMERS’ AND EXPERTS’ PREDICTIONS
  • 2. 450 RESPONDENTS Men and women, 18-55 y.o. GEOGRAPHY: MOSCOW 2 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫMETHODOLOGY CONSUMERS RUSSIAN EXPERTS EUROPEAN EXPERTS 12 EXPERTS Marketing specialist of Russian and international companies 4 cities: Moscow, Nizhniy Novgorod, Yekaterinburg, Rostov on Don 10 EXPERTS Specialist of leading research agencies and marketing specialists of international companies 6 countries: Germany, France, Great Britain, Italy, Sweden, Switzerland
  • 3. 3
  • 9. 9 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: SPONTANEOUS PREDICTIONS AND COMMENTS  Tourism in Russia  Education  Weaponry  Contraceptives  Travel abroad  Real estate (apartments, country houses)  Products for Pets  Oil products (petrol, oil, gas) STABLE CATEGORIESGROWING CATEGORIES VULNERABLE CATEGORIES “People will buy the same amount of beer, but cheaper brands. Baby food will be bought in the same amount, but less expensive. Those who eat more exotic seafood are likely rich, they will not deny themselves of anything. They will even get more moral satisfaction” (Female, 55 y.o.) “Essential goods will always be in demand, as well as recreational activities. People can endure without the rest” (Male, 28 y.o.) “People will buy more medicines, medical goods - the diseases are getting younger every year" (Female, 44 years old) “Female categories will remain the same – no one will change to a cheaper hair dye, it’s not worth it. In the rest of the categories – switching to less expensive products” (Female, 40 y.o.) “I think that people will start spending more money on themselves, they will less save up money” (Female, 49 y.o.) “Overall decrease in demand, to a lesser extent it concerns food products (except for imported products) and goods, without which it is difficult at this time to dispense» (Male, 41 y.o.)
  • 10. 10 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: GROWING BRANDS REFERENCE LEADERS FREQUENTLY MENTIONED REPEATEDLY MENTIOINED
  • 11. 11 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: STABLE BRANDS REFERENCE LEADERS FREQUENTLY MENTIONED REPEATEDLY MENTIOINED
  • 12. 12 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫCONSUMERS: VULNERABLE BRANDS REFERENCE LEADERS FREQUENTLY MENTIONED REPEATEDLY MENTIOINED
  • 13. RUSSIAN EXPERTS: PREDICTIONS FOR CATEGORIES AND BRANDS
  • 14. 14 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: GROWING CATEGORIES Internet Softwear E-books, magazines Online movies and programs  Domestic tourism  Domestic alcohol (incl. vodka, Crimean wines, “Zhigulevskoye” beer  Domestic cars  Domestic food products  Bread, pasta, cereals  Sunflower oil  Frozen meat, poultry, canned food  Asia-Pacific region tourism  Chinese cars HEALTH Dietary products  Vitamins
  • 15. 15 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: STABLE CATEGORIES  Dairy products  Juices  Agricultural products: meat, poultry, vegetables, fruits  Coffee  Chocolate  Affordable alcohol  Cigarettes
  • 16. 16 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: VULNERABLE CATEGORIES “Personal care services: beauty salons, spa services. Chargeable types of out of the home entertainment: movie theaters, attractions, museums. Public catering establishments: restaurants, cafes, etc.“ (Experts, Russia) Entertainment Real Estate and related products “Premium” and “Luxury” products Imported goods from Europe, North America and Japan Beauty
  • 17. 17 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: GROWING BRANDS “Russian and Western brands that offer products/goods in a cheaper segment with grow.” (Expert, Russia) “Chinese, Indian, Egyptian brands will also grow” (Expert, Russia) “Russian and private brands will grow” (Expert, Russia)
  • 18. 18 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: STABLE BRANDS As well as… Domestic/ brands produced in Russia Turkish, Belarusian and Kazakh brands “Children and pets will be the last thing that people will save on” (Expert, Russia) ”All of the diapers brands” (Expert, Russia)
  • 19. 19 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫEXPERTS: VULNERABLE BRANDS  European, Japanese, American brands All those brands, especially imports, which relate to goods of prestigious consumption, premium segment, durable goods, automobiles, household appliances and so on ..” (Expert, Russia) Also…
  • 21. 21 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫGROWING CATEGORIES AND BRANDS  “Casual luxury "  Premium alcohol  Cars  Finance  International tourism  Construction of houses and related products – household appliances, furniture, etc.) “Expectations about online consumption are becoming higher and higher – especially in terms of speed and efficiency. Such services as Netflix are becoming more popular. People no longer want to watch movies on a TV, they want to decide when and what to watch” (Expert, Sweden) “Consumption of luxury products in on the rise, but of course everything depends on the brand. Hermes is still on the waves of success, in fact ,in all categories (maybe to a lesser extent in the category of watches due to China's influence” (Experts, France)  BAA, vitamins, medicine  health and longevity products, anti-aging products  Ecological natural products without additives (“go-to-basic”), including cosmetics and personal care products  Online technology and services , online shopping  Cell phones and electronics  E-books and magazines (All countries, expt. Italy)
  • 22. 22 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫGROWING CATEGORIES AND BRANDS Sharing economyConvenience food Social responsibility  Brands as a horn of progressive social values  Collaborative projects with government agencies  Individual social responsibility as a modern alternative to charity “People unite and buy OR rent various equipment (e.g. blenders or household tools, rent apartments” (Expert, France)
  • 23. 23 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫSTABLE CATEGORIES AND BRANDS Men's and women's fashion (clothing, footwear, etc.) Food and beverages Cheap supermarkets Café, bars, restaurants “That is everything that is connected with basic human needs” (Expert, Grate Britain)
  • 24. 24 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫVULNERABLE CATEGORIES AND BRANDS “Brands in any category that are associated with “previous century” and such brands that do not tell their consumers a clear signal that they are developing in pace with time and that they are fully synchronized with the current values, beliefs and consumers’ lifestyle” (Expert, Germany)  Cigarettes IN ITALY: Luxury cars Real Estate
  • 25. 25 НАШИ РЕСПОНДЕНТЫНАШИ РЕСПОНДЕНТЫSUMMING UP  DOWNWARD PRICE SEGMENT MIGRATION  RECONSIDERING THE NOTION OF “BASIC NECESSITIES”  LOCALIZATION  SHARING ECONOMY: WESTERN TREND, TOPICAL FOR RUSSIA  UNIVERSAL NEED FOR AN “IDEAL” ECONOMY CLASS OFFER.  18-30 Y.O. CONSUMER OPTIMISM  FOCUS ON YOUTH GLOBAL TRENDSRUSSIAN TRENDS

Editor's Notes

  1. В нашу выборку вошли 450 респондентов, причем в отличие от выборки проекта GRaSS верхние возрастные границы были расширены до 55 лет за счет нашей собственной базы респондентов. Мы исходили из того, что во многих категориях продуктов и услуг, о которых пойдет речь в опросе аудитория 46-55 лет представляет существенный интерес. Использовались открытые вопросы , предполагавшие спонтанные ответы на тему , какие категории и бренды вырастут, упадут или останутся на прежнем уровне. и закрытые вопросы по заранее определённому списку категорий. Также респонденту давалась возможность прокомментировать свой ответ. Также мы опросили достаточно обширный пул российских и международных экспертов – маркетологов, работающих в разных отраслях рынка — таким образом, экспертный взгляд получился непредвзятым и многосторонним. Видео на следующем красочно иллюстрирует потребительское поведение незадолго до опроса, а именно во второй половине декабря прошлого года.
  2. МОЖНО ВЫДЕЛИТЬ 2 ГРУППЫ «РАСТУЩИХ» КАТЕГОРИЙ: НЕДОСТАТОЧНО ПРЕСТИЖНЫЕ В «ОБЫЧНОЕ» ВРЕМЯ, ОДНАКО В КРИЗИС КОМПЕНСИРУЮТ ОТКАЗ ОТ БОЛЕЕ ДОРОГИХ СТАТУСНЫХ ТОВАРОВ И УСЛУГ  РОСТ, ОБУСЛОВЛЕННЫЙ КРИЗИСОМ КАТЕГОРИИ, АКТИВНО РАЗВИВАВШИЕСЯ УЖЕ В ДОКРИЗИСНЫЙ ПЕРИОД  СООТВЕТСТВИЕ ФУНДАМЕНТАЛЬНЫМ ТРЕНДАМ ОБЩЕСТВА ОПРЕДЕЛЯЕТ ИХ «НЕУЯЗВИМОСТЬ» В КРИЗИСНЫЙ ПЕРИОД. В некоторых категория роста есть значимая разница прогнозов в зависимости от пола или (и) возраста респондента. Так, в категории крепкого алкоголя отечественного производства мужчины явно больше, чем женщины, верят в рост категории (51 % мужчин против 37% женщин). В пивной категории в рост категории верит 32, 5 мужчин и только 20 % женщин. Причем наблюдается также зависимость по возрасту: наибольший рост категории пророчит группа 18-30 летних (31% опрошенных против 22 и 24 % в остальных возрастных группах). Продукция предприятий быстрого питания: своей оптимистичностью прогноза выделяется группа 18-30-летних – 33% считает , что категория вырастет против 19 и 21 % в группах 31-40 и 41-55 соответственно.
  3. Товары и услуги, попавшие в категорию «стабильных», так или иначе относятся к дому и семье. Оптимистичностью прогнозов в этих категориях выделяются женщины. Так, лишь 1 % женщин прогнозирует падение категории детского питания , в то время как среди мужчин таких 9%. В категории препаратов для повышения потенции падение прогнозируют 15% женщин, а среди мужчин такого мнения придерживаются 24%. В категории платного телевидения женщины также настроены несколько более оптимистично: падение прогнозирует 21% женщин и 26 мужчин, а рост 18% женщин и 15% мужчин.
  4. Различия по полу и возрасту. Так. в категориях электроники опять более оптимистичны женщины – падение предсказывает 36% женщин, и 51% мужчин. Прогноз по косметике -- падение категории прогнозирует только 21 % женщин и 35% мужчин. Также в фитнесе и экологических продуктах мужской взгляд заметно пессимистичнее женского. Однако мужчины заметно более оптимистично оценивают перспективы таких категорий, как табачные изделия, сигареты, а также как услуги магов и экстрасенсов – правда, скорее всего, в качестве основных клиентов данной услуги они видят не мужчин, а женщин)). банковские вклады и депозиты. Очевидно, что в условиях кризиса мужчины ожидают более экономных трат на жизнь , позволяющих откладывать деньги, а женщины прогнозируют менее резкую смену привычек потребления, что при этом вряд ли будет позволять «откладывать» средства. И опять обращает на себя внимание оптимизм молодых (18-30) летних. Их прогноз заметно более позитивен, чем в старших группах по категориям спорт и фитнес, экологические продукты, косметика и парфюмерия, одежда, обувь, средства для похудения и диет, компьютеры и ноутбуки.
  5. По всем категориям мужчины и женщины солидарны между собой. Возрастная специфика проявилась и очень явственно только в одной категории – это рестораны, бары и клубы. Для сравнения падение им прочит 42 процента 18-30 летних, 61% 31-40 летних и 72 процента 41-55 летних,