Consumerism in india

1. Consumerism
in India
NIJIL C V

2. Consumerism in India
 In many developed countries consumers enjoy more
protection. Such protection is not available in India.
 A number of laws are prevailing India to protect consumers
interest. Even then the exploitation and cheating is still
continuing
 Even the educated persons are cheated and exploited by the
business men by following un ethical codes
 So the consumers of India face a number of problems which
led the growth of consumerism in India

3. Rights of consumers
 Right to safety
 Right to be informed
 Right to choose
 Right to be heard
 Right to be consumer education

4. Problems of Indian consumers
 Shortage of essential goods
 Un familiarity with products
 Not conscious about the right
 Not organized
 Not effective implementation of law

5. Merit of consumerism
 More industrial production
 A higher growth rate economy
 More goods and services available
 Increased production will result in more employment opportunity
 A variety of choice for goods and services

6. Social Responsibility of
Business

7. Presented by……
Vishnu
Uvais

8. Corporate Social Responsibility (CSR)
 The voluntary compliance of social and ecological
of companies is called Corporate Social Responsibility (CSR).
 The concept of CSR was first mentioned 1953 in the
‘Social Responsibilities of the Businessman’ by William. J.
Bowen.
 CSR is basically a concept whereby companies decide
voluntarily to contribute to a better society and a cleaner
environment.

9.  The main objective of CSR is create positive impact through its
activities on the public.
 It’s also helps to create goodwill.
 Over the last years an increasing number of companies
worldwide started promoting their CSR strategies because the
customers, the public and the investors expect them to act
sustainable as well as responsible.
 CSR is represented by the contributions undertaken by
companies to society through its business activities and its
social investment.

10. Dimensions of CSR
 Responsibility to owners, share holders and
other investors
 Responsibility towards employees or
workers
 Responsibility towards consumers
 Responsibility towards suppliers or
creditors
 Responsibility towards community
 Responsibility towards inter business
relation
 Responsibility towards state of government

11. Towards Owners/Shareholders
 It must ensure the safety of the funds invested by
share holders
 It must ensure effective utilization of funds
provided by them
 It must provide fire and reasonable return on
investment in the long run
 To ensure the full participation of owners in the
management of the affairs the concerned

12. Towards Employees:
 Meaningful Work
 Job Satisfaction
 Fair Salaries & Benefits
 Best Quality of Work life
 Succession Planning and Development

13. Towards Customers
 Fair Price
 Superior Service
 Superior Product Design
 Quick and complete Information

14. Towards suppliers/creditors
 To provide accurate information regarding the
financial
health of the organization
 To ensure reasonable price for the articles supplied
and
make prompt repayments
 An healthy atmosphere should be promoted between
creditors, suppliers and interest group

15. Towards Society
 Employment
 Welfare Services
 Maintaining Pollution Free Environment

16. Towards Inter-Business
 Fair Competition
 Co-operation for Sharing of Scarce Resources and
facilities
 Collaboration for Maximization of Business Efficiency

17. Towards Government
 Payment of Taxes, Custom Duties etc.
 Adobe by the Laws
 Observe the Policies
 Maintain Law & Security

18. ?
Any Questions
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