This document discusses how libraries and librarians can use Web 2.0 technologies to connect, create, and collaborate. It argues that libraries should find "pivot points" or small changes that allow them to evolve, such as using social media, cloud computing, and new formats to share information while keeping traditional services. The document provides examples of pivot points, such as expanding definitions of literacy, integrating social media into research guides, and cultivating personal learning networks in addition to face-to-face connections.