5 Tips for Managing an Engaged
Community

                                                   Marketing Solutions
©2013 LinkedIn Corporation. All Rights Reserved.
1              Empower members.


   2              Keep it relevant.


   3             Have a plan, but be prepared to abandon it.


   4              Bring in experts.


   5             Highlight group activity.

©2013 LinkedIn Corporation. All Rights Reserved.
1 Empower members.

                                                                     Why?
                                                                     Appreciated, empowered
                                                                     members feel like they
                                                                     belong – and are more likely
                                                                     to remain active and
                                                                     contribute great content.

                                                                     How?
                                                                     Thank first-time contributors
                                                                     and send personal notes to
                                                                     those who post interesting
                                                                     topics.
Image Credit: “Thank You, Small Business” by Dave Kerpen, LinkedIn
Influencer
©2013 LinkedIn Corporation. All Rights Reserved.
2 Keep it relevant.


          R                                  Why?
                                             Members who are interested in the

          R
                                             content are more likely to participate in
                                             conversations and invite their
                                             colleagues to join in.

          R                                  How?

          R                                  Moderate and approve only the best
                                             comments and discussions. If there are

          R                                  too many, focus on the most interesting
                                             ones and deal with the rest later.


©2013 LinkedIn Corporation. All Rights Reserved.
3 Have a plan, but be prepared to abandon it.

                                                   Why?
                                                   Members want to talk
                                                   about different topics at
                                                   different times.

                                                   How?
                                                   Know the topics important
                                                   to your audience, but be
                                                   flexible about when you
                                                   bring them up.


Image Credit: Scott Nelson CC BY-SA 2012
©2013 LinkedIn Corporation. All Rights Reserved.
4 Bring in experts.
                                                    Why?
                                                    Experts get a captive
                                                    audience and
                                                    members get direct
                                                    access to professional
                                                    advice.


How?
Invite journalists and
industry experts to
share their articles and
insights with the group.

 ©2013 LinkedIn Corporation. All Rights Reserved.
5 Highlight group activity.
Why?
Recognizing valuable
contributions
encourages more of
the same.



                                                   How?
                                                   Recap popular
                                                   discussions and
                                                   recognize influential
                                                   members in regular
                                                   group emails.
©2013 LinkedIn Corporation. All Rights Reserved.
Join these groups to experience an engaged
 community firsthand:
                                 Connect: Professional Women's Network

                                 Succeed: Small Business Network

                                 Jet: The Business Traveler Network



 Learn more at: marketing.linkedin.com


©2013 LinkedIn Corporation. All Rights Reserved.

5 Tips for Managing an Engaged Community

  • 1.
    5 Tips forManaging an Engaged Community Marketing Solutions ©2013 LinkedIn Corporation. All Rights Reserved.
  • 2.
    1 Empower members. 2 Keep it relevant. 3 Have a plan, but be prepared to abandon it. 4 Bring in experts. 5 Highlight group activity. ©2013 LinkedIn Corporation. All Rights Reserved.
  • 3.
    1 Empower members. Why? Appreciated, empowered members feel like they belong – and are more likely to remain active and contribute great content. How? Thank first-time contributors and send personal notes to those who post interesting topics. Image Credit: “Thank You, Small Business” by Dave Kerpen, LinkedIn Influencer ©2013 LinkedIn Corporation. All Rights Reserved.
  • 4.
    2 Keep itrelevant. R Why? Members who are interested in the R content are more likely to participate in conversations and invite their colleagues to join in. R How? R Moderate and approve only the best comments and discussions. If there are R too many, focus on the most interesting ones and deal with the rest later. ©2013 LinkedIn Corporation. All Rights Reserved.
  • 5.
    3 Have aplan, but be prepared to abandon it. Why? Members want to talk about different topics at different times. How? Know the topics important to your audience, but be flexible about when you bring them up. Image Credit: Scott Nelson CC BY-SA 2012 ©2013 LinkedIn Corporation. All Rights Reserved.
  • 6.
    4 Bring inexperts. Why? Experts get a captive audience and members get direct access to professional advice. How? Invite journalists and industry experts to share their articles and insights with the group. ©2013 LinkedIn Corporation. All Rights Reserved.
  • 7.
    5 Highlight groupactivity. Why? Recognizing valuable contributions encourages more of the same. How? Recap popular discussions and recognize influential members in regular group emails. ©2013 LinkedIn Corporation. All Rights Reserved.
  • 8.
    Join these groupsto experience an engaged community firsthand: Connect: Professional Women's Network Succeed: Small Business Network Jet: The Business Traveler Network Learn more at: marketing.linkedin.com ©2013 LinkedIn Corporation. All Rights Reserved.