Beacons can enable proximity-based services by triggering actions through mobile apps when devices are near beacons. Beacons use Bluetooth signals to allow mobile devices to understand their indoor location and trigger app notifications. This document discusses how beacons could transform banking by enabling personalized greetings and account information when customers enter branches, as well as contactless cash withdrawals and mobile payments.
Webaroo's universal messaging platform – Gupshup, supports over 2.1 billion mobile interactions per month and is being used by over 66 Million users, 500 Brands and 25,000 Businesses to interact, engage and communicate using any mobile device
Our platform has processed over 100 billion messages and enables enterprises to send mobile messages to users across all messaging paths including Data, SMS and Voice
Webaroo is the fastest growing and leading SMS aggregation platform in India with over 36% of the A2P SMS volume in India being sent using its SMS Cloud API platform
There is increased interest in the Coca-Cola Micro (or manual) distribution model, first launched in Ethiopia in 1999. The model has recently been selected by the IFC as one of “Inclusive Business Solutions” focused on distribution. On the 7th and 8th of October I will speak at the IFC conference titled “Inclusive Business Solutions: Expanding Opportunity and Access at the Base of the Pyramid”, which is being held at headquarters in Washington, DC. More info:
http://www.thesupplychainlab.com/blog/africa/update-coca-colas-micro-distribution-model/
Just Desire pesentation on ibeacon and BLE installationAnthony Threlfall
Outline introduction to Just Desire Ltd, a tech start up incorporated by Mark Aubin who previously worked for CSR on the marketing and industry establishment of the Bluetooth Low Energy or BLE protocol that is used in the Apple ibeacon and other proprietary beacon technologies. Just Desire can offer substantial experience of how to build and establish a successful beacon network and how it can be utilised to create an effective in store shopper engagement platform. Mark can offer considerable insight of the pitfalls that brands and retailers need to avoid when building an installation.
Webaroo's universal messaging platform – Gupshup, supports over 2.1 billion mobile interactions per month and is being used by over 66 Million users, 500 Brands and 25,000 Businesses to interact, engage and communicate using any mobile device
Our platform has processed over 100 billion messages and enables enterprises to send mobile messages to users across all messaging paths including Data, SMS and Voice
Webaroo is the fastest growing and leading SMS aggregation platform in India with over 36% of the A2P SMS volume in India being sent using its SMS Cloud API platform
There is increased interest in the Coca-Cola Micro (or manual) distribution model, first launched in Ethiopia in 1999. The model has recently been selected by the IFC as one of “Inclusive Business Solutions” focused on distribution. On the 7th and 8th of October I will speak at the IFC conference titled “Inclusive Business Solutions: Expanding Opportunity and Access at the Base of the Pyramid”, which is being held at headquarters in Washington, DC. More info:
http://www.thesupplychainlab.com/blog/africa/update-coca-colas-micro-distribution-model/
Just Desire pesentation on ibeacon and BLE installationAnthony Threlfall
Outline introduction to Just Desire Ltd, a tech start up incorporated by Mark Aubin who previously worked for CSR on the marketing and industry establishment of the Bluetooth Low Energy or BLE protocol that is used in the Apple ibeacon and other proprietary beacon technologies. Just Desire can offer substantial experience of how to build and establish a successful beacon network and how it can be utilised to create an effective in store shopper engagement platform. Mark can offer considerable insight of the pitfalls that brands and retailers need to avoid when building an installation.
A brief overview of the growing mCommerce market, its characteristics and impacting trends. Our analysis looks into different segments of the industry: App-based services, On-Demand Services, Marketplace, Mobile Retail, Retail Enablement and Mobile Payments, and provides overall predictions for the future of the industry.
Use Internet of Things to drive more traffic to your
store and bring more multichannel sales to your
business. Create a unique relationship with your
customers. Communicate with your clients online,
offline, and on social media usinge every device.
How Mobile Advertising Benefits Digital Media?spocto
Mobile Advertising Benefits Digital Media, No wonder that the worldwide mobile ad spending is expected to cross $40 billion by 2017. The credit goes to the continuously increasing numbers of smartphone and tablet users. Aside from that, here are a few routes in which Mobile contributes towards the boom of digital technology.
Mobile marketing is the interactive multichannel promotion of products or services for mobile phones and devices, smartphones and networks. Mobile marketing channels are diverse and include technology, trade shows or billboards.
Mobile marketing is similar to electronic advertising and uses text, graphics and voice messages.
The terms mobile marketing and wireless marketing are sometimes used interchangeably
How Mar-Tech can help achieve brands with client engagement and retention with automated processes. This helps to reduce the cost on the user acquisition and in farming the users for larger ticket and cart size.
App promotion summit london how to go from good to greatFiksu
For most mobile app marketers, Facebook is the most productive source for acquiring high-quality, transaction oriented users. In most cases initial results with Facebook are successful but increasing scale and maintaining momentum over longer periods can be a challenge. How do you ramp up volume while maintain sustainable acquisition costs? What are the best ways to maintain performance while avoiding saturation and keep campaigns relevant to only the target audiences? Fiksu’s talk will cover the tools and strategies to address these questions as well as share:
- Results from a study of 8 million downloads comparing the performance of Facebook for marketing games to other media.
- Best practices for improving app marketing performance on Facebook.
- Case studies showing how three different games achieved their volume, rank and ROI goals on Facebook.
This slide defines the mobile marketing used by e-commerce companies in India, types of mobile marketing, various pricing models used by e-commerce companies and advantages and disadvantages of mobile marketing.
Kia turns website visitors into showroom visitors with a mobile app, user pro...IgnitionOne
Niko Nelisson from Tap Crowd presents how Kia turned website visitors into showroom visitors with a mobile app at IgnitionOne's European Automotive Summit, June 2014
Presentation for the Boca Raton Chamber of Commerce, Small Devices-BIG Business! Forum on August 29, 2014 at Sugar Sand Park - Willow Theater in Boca Raton, FL.
Presented by Jeff Klein, President of Power Play Marketing
Mobile Marketing Topics Include:
Why Mobile?
What is Mobile Marketing?
Mobile Websites
Responsive Websites
Mobile Apps
Geo-Fencing
iBeacons
Text Message Marketing (SMS)
QR Codes
There are various ways in which cash withdrawals can be made available at ATMs without the use of cards. This presentation considers the options for cardless withdrawals, and discusses the challenges of using cardless technologies – including mobile devices with NFC functionality. It also looks at other cardless ATM facilities that can be offered to both customers and non-customers.
A brief overview of the growing mCommerce market, its characteristics and impacting trends. Our analysis looks into different segments of the industry: App-based services, On-Demand Services, Marketplace, Mobile Retail, Retail Enablement and Mobile Payments, and provides overall predictions for the future of the industry.
Use Internet of Things to drive more traffic to your
store and bring more multichannel sales to your
business. Create a unique relationship with your
customers. Communicate with your clients online,
offline, and on social media usinge every device.
How Mobile Advertising Benefits Digital Media?spocto
Mobile Advertising Benefits Digital Media, No wonder that the worldwide mobile ad spending is expected to cross $40 billion by 2017. The credit goes to the continuously increasing numbers of smartphone and tablet users. Aside from that, here are a few routes in which Mobile contributes towards the boom of digital technology.
Mobile marketing is the interactive multichannel promotion of products or services for mobile phones and devices, smartphones and networks. Mobile marketing channels are diverse and include technology, trade shows or billboards.
Mobile marketing is similar to electronic advertising and uses text, graphics and voice messages.
The terms mobile marketing and wireless marketing are sometimes used interchangeably
How Mar-Tech can help achieve brands with client engagement and retention with automated processes. This helps to reduce the cost on the user acquisition and in farming the users for larger ticket and cart size.
App promotion summit london how to go from good to greatFiksu
For most mobile app marketers, Facebook is the most productive source for acquiring high-quality, transaction oriented users. In most cases initial results with Facebook are successful but increasing scale and maintaining momentum over longer periods can be a challenge. How do you ramp up volume while maintain sustainable acquisition costs? What are the best ways to maintain performance while avoiding saturation and keep campaigns relevant to only the target audiences? Fiksu’s talk will cover the tools and strategies to address these questions as well as share:
- Results from a study of 8 million downloads comparing the performance of Facebook for marketing games to other media.
- Best practices for improving app marketing performance on Facebook.
- Case studies showing how three different games achieved their volume, rank and ROI goals on Facebook.
This slide defines the mobile marketing used by e-commerce companies in India, types of mobile marketing, various pricing models used by e-commerce companies and advantages and disadvantages of mobile marketing.
Kia turns website visitors into showroom visitors with a mobile app, user pro...IgnitionOne
Niko Nelisson from Tap Crowd presents how Kia turned website visitors into showroom visitors with a mobile app at IgnitionOne's European Automotive Summit, June 2014
Presentation for the Boca Raton Chamber of Commerce, Small Devices-BIG Business! Forum on August 29, 2014 at Sugar Sand Park - Willow Theater in Boca Raton, FL.
Presented by Jeff Klein, President of Power Play Marketing
Mobile Marketing Topics Include:
Why Mobile?
What is Mobile Marketing?
Mobile Websites
Responsive Websites
Mobile Apps
Geo-Fencing
iBeacons
Text Message Marketing (SMS)
QR Codes
There are various ways in which cash withdrawals can be made available at ATMs without the use of cards. This presentation considers the options for cardless withdrawals, and discusses the challenges of using cardless technologies – including mobile devices with NFC functionality. It also looks at other cardless ATM facilities that can be offered to both customers and non-customers.
Présentation Ausim- Mayadigital communication digitale 08 fev 2017Mayadigital
Communication Digitale- Tendances du digital 2017 - Chatbots et marketing automation - Chiffres du digital au Maroc - Influence marketing - Digital Marketing - Social Media - Réseaux sociaux
Diebold - Mobile Monday Maroc: M-Banking & M-Payment mmmaroc
Diebold, géant américain des distributeurs électroniques, et des services bancaires, représenté par M. Imad El Aouni, Directeur Commercial de l’Afrique francophone a présenté un projet de GAB en mode SasS qui interagit avec le mobile en tant que moyen de paiement.
bluepath solution for Banking and Finance sector providing Indoor Positioning, Indoor Navigation, Proximity Notifications, Asset Tracking and Location Based Services.
Onyx Beacon: technology and commercial presentation 2015Onyx Beacon
Complete presentation of our solution, including our iBeacons, CMS, SDK and mobile applications. Introducing the most common use cases of our solution: retail proximity marketing, events marketing, asset tracking, smart public transport and hospitality.
Mobile payments powered by Beacons - Onyx BeaconOnyx Beacon
Mobile payments and Wallet Applications are excellent use cases for iBeacon-based technology.
Improve your financial services and provide safe, secure and simple payment methods for customers. Integrate iBeacon technology and take advantage of proximity, micro-location and context.
Géo-Beacon France
La solution Beacon pour vos commerces, stades ... Le marketing mobile, digital est en marche. Nous utilisons la solution Moca pour : Retail, stades, aéroports, musées ....
(Beacon France, Beacon Paris, Beacon achat)
How Much Does It Cost to Build a Mobile Banking App Like Wise.pdfayushiqss
Once, you had been sent abroad without money, looking desperately for the bank that accepted your card, which didn’t charge you a small fee, right? What if you’re self-employed and you deal with invoices in different currencies? One way or another, the conversation suddenly transforms into a lesson on foreign exchange rates and risk management. In the days when globalization set its footsteps, traditional banking would thus feel clumsy and odd. This is where Wise (formerly TransferWise) jumps the line and introduces the app, where mobile banking can be super easy and convenient.
One might be interested to know how many resources it actually takes to create a challenger app like Wise. Thus, the answer is quite dependent on the situation. Yet, before we do that, it would be good if we first glance at the mobile banking world.
According to a study by App Annie, mobile banking app usage has skyrocketed in recent years. In 2023, everyone unexpectedly invested over 600 billion hours worldwide, predominantly keeping an eye on their financial applications. This is an impressive figure, as you could say that now mobile banking services keep our money in their house.
Beacons for next-level Banking: 12 functionalities for a Tailored Customer Ex...Onyx Beacon
Bluetooth Beacons installed at financial service branches allow banks to integrate physical and mobile channels, to create a new type of interaction and effective commercial communication and to deliver to the customers a positive, pragmatic and personal experience.
Our integrated mobile solution includes all the components needed to make this experience immediately effective and is ready for complete integration with the bank own CRM and other platforms via API. For privacy and data security reasons, our solution is ready to be deployed as a Virtual Appliance on clients’ premises.
Our integrated solution brings 12 functionalities that seriously upgrade customer experience in banking: Presence Detection, Customer ID Recognition, Welcome Interaction, Desk and Clerk Allocation, Notifying Account Managers, Tailored Financial Offers, Up-Selling and Education, Cross-selling and New Income, Branch Analytics, Satisfaction Surveys, Mobile Payments and Contextual Advertising.
The Ultimate Marketing Tool - iBeacon Technology.Mark Gunner
MGA® provide you with everything you need to deliver highly targeted, proximity-based content through a mobile app. We have a team of leading mobile experts ready to help define and build your iOS/Android app or seamlessly transform your existing application. MGA® also handle your beacon management requirements for on-site planning, distribution, setup, and assigning dedicated locations and zones within your environment.
For more information please get in touch: studio@mgabrand.com
Learn how Proximity Marketing leverages an out-of-the-box system which provides your customers with in-depth information on discounts and specials available at your supermarket, increases client loyalty and engagement with your brand; and showcases new channels to maximize your business revenues.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
2. THE POWER OF BEACONS
PROXIMITY BASED SERVICES
Devices are able to listen for signals from beacons placed in the
physical world and then trigger any experience via an app.
Beacon technology allows a mobile device to
understand it's exact position, even indoors where
typically not able to pick up GPS signals.
Mobile devices automatically wake-up when in
proximity to a beacon, driving engagement with
an app at the right time and place.
Setting up beacons is relatively low cost, as the
hardware is inexpensive and the beacon SDK can
easily be added to an existing mobile application.
Bluetooth is designed to have low power
consumption, which means that there is minimal
impact on the devices battery life.
3. The app on the smartphone can
then trigger an action, such as to
show a notification or change the
UI/UX.
The signal wakes-up smartphones nearby via
Bluetooth Smart or Bluetooth 4.0 if the
smartphone is running a respective App
programmed for this beacon.
Say you're arriving at a bank branch. A beacon
placed at the entrance triggers the app on your smartphone to
inform a second app which is running on a tablet at the bank
counter, that you just entered. The bank staff can instantly view your
name and preferences to allow a personalized welcome and stay.
HOW IT WORKS
BEACONS BRIEFLY EXPLAINED
1
A beacon is a small wireless device transmitting a
continuous bluetooth signal, the so called UUID.
2
3
Also the beacon can trigger the app
to contact a cloud server to check
which action to execute or to
contact any other third party, such
as another app, website or server.
What could that action be? That’s up to you.
Let’s try an example - Banking.
The Result? The most seamless and innovative
interaction, without you as a customer opening an
app, website or inputting information. You're more
engaged with the bank and they can offer the
most personalized service.
5
4
BANK
4. Have your customised solution ready and easily scalable at low
cost, developed by the market-leader in real-time recognition.
OUR SERVICE OFFERING
MARKET-LEADING SERVICES
Use our white label SDK or have a custom App
built by our dedicated beacon experts
Live deployment of beacon campaigns through
our scalable beacon management cloud
As market-leader we offer the fastest beacon
recognition to best suit your use-case
Your individual beacon case implemented in
under 1 month through our renown SDK
5. conichiwa BEACON COMPARISON
The conichiwa standard beacon is the classic choice for
companies working with beacons. The standard beacon is
attached to a hotel lobby, industrial assets, cash machines or
Aeroplanes and works together with an app.
The conichiwa card beacon combines the latest in proximity
technology. This beacon can be carried around by passengers,
factory workers or event attendees. The card beacon no longer
requires an app on the customer side and works together with
a central beacon station. With 8 months of battery life at
constant usage, its fit for any long-term application.
7. Digitalisation is not something that only happens on computers,
systems or mobile phones but can also be utilised to enhance the
service and experience in the offline environment. Banks need to
transform their branches to better suit the life of a modern
customer - centering branches around becoming a trusted and
welcoming hub. Emphasis is also placed on the customer
experience and the service received inside the branch and outside,
during their daily life, which should be as efficient and
personalised as possible.
A Proximity Pilot aims to showcase how the future of retail
banking works and feels from both the merchant and customer
perspective. The pilot therefore resembles the infrastructure found
in a regular branch, while working standalone without any
integration with databases - in order to keep development and
implementation time low - also making it mobile and light-weight
in order to be set-up anywhere in the world, collecting even more
useful feedback.
Ultimately the pilot will enable all parties and stakeholders to get
hands-on with the future gathering feedback and learnings in
order to build a well-planned live version 1.0 which then can be
integrated into the existing bank’s infrastructure.
RETAIL BANKING PILOT
LEARNING WHAT DRIVES BANKING
8. Send tailored and relevant messages to customers
based on customer profiles and location
Optimise marketing conversion through real life
context awareness and attention driven to offers
Get closer to your customers using a device they love: their
smartphones. Then get into their minds and hearts. Campaigns
will be sent out on premises (in the branch) and beyond the
banking services (at points of interest).
HYPER-LOCAL MARKETING
HIGHLY RELEVANT PUSH-NOTIFICATIONS
Send location-based offers and promotions to
customers based on their preferences
9. Vision: Every branch should be equipped with beacons in order to boost the level of digital offerings available in a branch. As soon as a customer enters a
branch her or she will seamlessly receive the most relevant content based on their interest and their current situation in life. Furthermore, visibility of the
bank is enhanced as virtual advertising spaces are created in addition to the offline advertising at branches. Through the dynamic and personalised aspects
of the content which is pushed to users, conversions are drastically improved. Also corporate customers should have the possibility to utilise the marketing
and customer network to leverage their businesses - they can access the controlled marketing network and use the virtual advertisement spaces to push
out relevant content.
Strategy: Content nowadays must not only be relevant from a topic perspective but moreover must be personalised and fit both contextually as well as
timely into the users life, in order to be regarded as use-full while achieving the intended conversions from the sending party. A bank offers a close network
of premium offline locations which are not utilised to engage with the digital consumer. The content available to customers currently is static, on-pull basis
and not personalised - through bluetooth beacons, personalised and dynamic content can be pushed out to consumers. Through this hyper-local marketing
the value of the offline locations is exponentially enhanced as consumers can now digitally interact on a context-aware basis.
Features: Upon entry of a branch a beacon which is located at the entrance pings the Banking customer App and sends dynamic push-messages to this
App, based on a predefined set of rules. These rules can be defined in the Banking merchant center according to the customer preferences which are
fetched from the centrally stored profile or based on actions such as the time of day or the entrance of a beacon zone. This trigger can also be set upon
exit of a zone or a pre-defined dwell-time within a zone, after which the message should be sent to the Banking customer App. Not only can messages
with information about the branch and products be sent out, but moreover offers and vouchers - added value drivers for customers - linked to the bank.
Furthermore these beacons are also installed at partner locations such as retailers, cafés and restaurant in order to push out messages with relevant
information but also offers, vouchers and discounts at these respective offline locations, driving businesses for the Banking corporate customers while
creating value to the Banking customers.
Lastly also based upon locations within a city which have been geo-fenced, are dynamic push messages sent to the Banking customer App in order to
inform the customer about a offer or a POI such as a flat for sale or an important landmark which is linked to the bank.
HYPER-LOCAL MARKETING
10. Inform the respective service representative
about the arrival and allow fast communication
Real-time user recognition and profiling to
recognise customer upon entry of the branch
REAL-TIME RECOGNITION
THE MOST PERSONAL SERVICE
Customers can create different lifestyle profiles
to match the bank offerings to the needs
Recognise your clients personally the moment they walk into the
branch in order to grant the most personalised service while
increasing customer loyalty - a real differentiator to other banks
and to online banking.
11. Vision: Every banking branch should be equipped with beacons in order to boost the level of personalised service available, greeting customers upon entry
by name, identifying VIP customers and recognising loyal customers. Utilising latest UI/UX research and gamification aspects, customers are promoted to
create user-generated profiles with not only personal information but also lifestyle information in order to enhance both service and financial consulting.
Through the availability of this holistic customer information and user-generated profiles in real-time, you can offer the most efficient and tailored service
as the merchant is fully informed and can focus on the customer rather than trying to gather pieces of information. Furthermore real-time notification can
be sent to customers to inform them about upcoming appointments or potential delays. The experience of the customers are largely enhanced as the bank
branches aren’t anonymous places, but welcoming and personalised hubs.
Strategy: Through the increasing number of online banks, retail banking has become a commodity with not much differentiation between the service
offerings. A constant price battle between banks is ongoing trying to win over customers. Product although only is one side while service and experience is
the true differentiator. In a world where all the information only is a few clicks away and customers are used to a perfect service, the experience inside the
branch must be extraordinary and stick out. Customers don’t just want to be a number, they don’t want to be mainstream but rather receive the most
personalised service possible, tailored exactly to their needs - yet not less efficient but as convenient as the one-size-fits-all service. This service and
experience should be achieved through beacons that allow for a real-time recognition of customers as well as the real-time availability of information to the
merchant.
Features: Upon entry of a branch a beacon located at the entrance pings the Banking customer App. This informs the Banking merchant App in real-time
that this specific customer has just entered - the respective profiles including picture, name and important information are immediately displayed on the
merchant app, allowing for a personal greeting and also a tailored service. All the relevant information about the respective customer can be viewed on the
Banking Merchant App in order to instantly offer the best service possible.
In order to collect the most data and information about a user, the Banking customer App offers three sections - life, soul, bank - where customers can
input personal information in an extremely gamified manner in order to go beyond the standard profile information creating user-generated profiles. As
mentioned above, this information is always pushed to the Banking Merchant App in real-time, allowing the merchant to easily segment the user into
different customer groups to offer tailored services.
REAL-TIME RECOGNITION
12. Customers are recognised and cash machines
seamlessly activated through proximity
CARDLESS CASH MACHINE
SEAMLESS & SECURE CASH
As no card needs to be inserted in the cash
machine or door, skimming and fraud is reduced
Customers can securely authenticate the
withdrawal through fingerprint or code
Banking customers gain the possibility to seamlessly withdraw cash
from cash machines without inserting their card, but simply by
stepping close to the cash machine beacon zone and securely
authenticating the withdrawal by fingerprint on their smartphones.
13. Vision: In a world where taxis, food and shoes can be ordered with one click and mobile payment is becoming increasingly mainstream, the fundamental
question is how traditional cash fits into this eco-system. With 50% of transactions still being cash a medium term elimination of this payment type is not
foreseeable, hence the digitalisation and disruption of at least the withdrawal process is a necessity and will set the bank apart from the rest of the market,
establishing a new seamless and secure standard that is more in line with the everlasting mobile lifestyle of users. While digitalising the cash machine is
one part, also the access to the self-banking areas within branches needs to be revolutionised in order to unlock the door through the Banking, making it
possible to withdraw cash in the most seamless and secure method with nothing but the Banking customer App.
Strategy: Just under 50% of all transactions in the UK are still conducted in cash, keeping the demand for cash very high. During the rise of mobile
payments, the market has continuously been disrupted and challenged by new technologies, only the cash machine market has maintained it’s traditional
functionalities. Even if one aims to create a truly mobile banking experience, the withdrawal of cash must be taken into consideration, as many transactions,
especially day to day transactions, can only be conducted in the traditional way. Therefore it must be possible to withdraw cash through a mobile app
without the need of a physical bank card. Furthermore this allows to create a seamless withdrawal process which is fast and convenient, while also being
safer than before, as the bank card can not be skimmed during the insertion into the cash machine.
Features: In front of a bank branch the customer can use the Banking customer App to unlock the door to the self-banking area through Bluetooth-Low-
Energy. As soon as the Banking customer App is opened, the doors will unlock seamlessly. After entrance the customer can step close to an Cash machine
and the beacon inside of the cash machine will automatically trigger the Banking customer App, which in turn will contact the banking server and activate
the cash machine. A welcome screen with a personal greeting is displayed and the user can enter the required withdrawal amount in the Banking customer
App, authenticate this withdrawal through a fingerprint or a predefined pin code in the Banking customer App. Importantly the likelihood of bank card
skimming is drastically reduced as the card is neither required for the door opening nor at the cash machine. After the withdrawal a receipt is sent to the
customer via email. Furthermore cash withdrawal reminders can be set, that customers are regularly informed about close-by cash machines in a
predefined pattern in order to never run out of cash or pay high transaction fees at non-Banking cash machines.
CARDLESS CASH MACHINE
14. Customers are recognised and payment
seamlessly authenticated through proximity
SEAMLESS MOBILE PAYMENT
THE FASTEST PAYMENT EXPERIENCE
PCI & FCA compliant payment process through
Banking bank account or credit card scheme
Customer and merchant have easy process,
complete transparency and valuable date
The more complex payments are the less likely customers are
willing to purchase. By making the payment process simple and
seamless, customers’ basket sizes can be increased.
15. Vision: The Banking customer App should do more than only mirror your bank account information or be used for transferring money but moreover should
be the customers one-stop solution for all financial transactions. Banking customers should be able to seamlessly pay at partner retailers and corporate
partners who are running the Banking payment App with attractive financial conditions in order to generate more real-time data but simultaneously create
a fully functional payment eco-system without the need for card schemes, but by directly extracting money from one and transferring this to another
account. These payments can be authenticated merely through proximity up to a predefined level and after require the user authentication via fingerprint.
This would allow Banking to make a big move into mobile payments while holistically enhancing payment for both the businesses as well as the customer,
while benefitting from more transaction-volume.
Strategy: Mobile payments are on the rise and consumers want to enjoy the most seamless payment experiences possible, taking out the hassle, making
them more transparent and secure, while extracting more data in real-time to optimise the reporting. Payments have to be as seamless as possible to
enhance the average basket size as well as increase the user satisfaction, which can be made possible if smaller amounts can simply be authenticated
through proximity, i.e. an app user standing in front of a merchant and authenticating this payment through the mere presence, rather than entering pins,
signing receipts or taking out their card at all. While there are different wallet solutions on the market, the consumer always has an issue with finding a
trusted solution that can securely handle the payments on his behalf. Banking is such a trusted partner with a sufficiently large reach, in order to create its
own wallet eco-system. Being a financial service partner not only means managing a bank account or a loan on a customers behalf, but offering a tailored
solution in all parts of the users financial life.
Features: When customer with the Banking customer App enters a partner retail location, a beacon in the location pings the Banking customer App which
then sends the respective customer profile to the BD payment App. The customer profile pops-up in real-time, the payment amount can be entered the
payment is simply confirmed by the proximity of the Banking customer to the beacon. The respective amount is securely charged from the respective
Banking customers bank account or the stored credit card. Following the transaction a PDF receipt is automatically sent to both the retailer or corporate
customer as well as the respective Banking customer - both parties can use the generated data in real-time to enhance the daily business as well as the
Banking reporting respectively.
SEAMLESS MOBILE PAYMENT
17. conichiwa PROMISE
ALWAYS AT YOUR SIDE
Our team of leading beacon experts has been working in the
beacon space for over 3 years. Having served several market-
leading companies, we are confident to deliver one of the
fastest and most scalable beacon solutions on the market.
Therefore with every project we accept, comes our conichiwa
promise, refunding you 100% of the costs in case we cannot
deliver up to the standard and deliver a functioning beacon
case within the promised time-frame.