Dear Sir, With reference to the above subject, I avail this opportunity to introduce myself Ali Mohammad Mustafa. I am in a field where creative and logical thinking is must and I am confident that I can do justices to the work with my talent and skills. Being actively involved in the field of Technical Support(IT/ Computer Science) for 2 years, I have gained wide experience, which has benefited me professionally and broadened my creative and logical thinking in the IT/ Computer Science field. I am confident to • Handling client’s queries and support. • Take ownership of customer issues reported and see problems through to resolution. • Research, diagnose, troubleshoot and identify solutions to resolve customer issues. • Network administrator. • Software installation and configuration. • Design And Implementing Security, Domains, Backup settings, file Sharing and Permission settings, Servers, Routers, Switches, User Policies , Etc. • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. • Provide prompt and accurate feedback to customers. I’m enclosing here my Curriculum Vitae for your kind consideration of my candidature and hope that I may get an opportunity to prove my worthiness. Keeping in view of my qualification, knowledge and experience, I am confident that I can fulfill the above-mentioned assignment perfectly and live up to your expectations. Looking forward for a favorable response. With best regards, Ali Mohammad Mustafa Computer Science Engineer, B.E

1. ALI MOHAMMAD MUSTAFA (B.E-COMPUTER SCIENCE)
COMPUTER SCIENCE ENGINEER,
E-mail: ali.mustafa2504@gmail.com,
M. No: 00971-526695670, +91 9673802550
Visa status: Visit Visa
OBJECTIVE
Seeking a quality environment where my knowledge can be shared and
enriched. I am looking for an opportunity to work in an esteemed organization
and be a source of strength, dedication and commitment and thereby render to the organization’s growth.
CAREER SUMMARY : 1 YEAR EXPERIENCE
Worked in Tata business support services, Hyderabad as a technical support executive had 1 year
experience.
• Handling client’s queries and support.
• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Network administrator.
• Software installation and configuration.
• Design And Implementing Security, Domains, Backup settings, file Sharing and
Permission settings, Servers, Routers, Switches, User Policies , Etc.
• Follow standard procedures for proper escalation of unresolved issues to the
appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ability to manage Multiple Tasks.
• Maintain punctuality.
• Hardworking and Ambitious.
• Personal Strength Self Motivated, Self-Confidant & smart work.
• Ability to work in a team and individually in the task assigned.
• Programming Languages : DOT NET, C, C++
• Operating Systems : Windows 2000/XP/Vista and 7
• Packages : Microsoft Office 2013 ( Excel, Word, PowerPoint, Access)
TECHNICAL SKILLS
STRENGTHS

2. EDUCATIONAL QUALIFICATION
Course Institution (Year of passing) Board of Education Marks %
B.E
(Computer Science &
Engineering)
Ballarpur Institute of
Technology (M.S) (2014)
R.T.M.N.U , Nagpur (M.S)
67 %
(Final sem)
XII
GuruNanak College of
Science, Ballarpur (M.S)
(2009)
Maharashtra Board 69%
X
MontFort Higher Secondary
School, Ballarpur (M.S)
(2007)
C.B.S.E Board 72 %
ACADEMIC PROJECTS WORKED
• Project 1 :COMPUTER BILLING SYSTEM
Duration : Feb-April 2013
Description : Computer Billing System is used in small enterprises for billing the order
by client. It consumes less time to calculate bill, mostly used in hotels and restaurant.
Languages and IT Tools Used: C#, Visual studio.
Roles and Responsibility: Algorithm designing, testing.
• Project 2 : NETWORK MONITORING SYSTEM
Duration : Nov-2013 to March-2014
Description : NMS is used in big company and enterprises for handling client pc with a
one server pc by knowing its IP address. We can chat with client, operate client desktop
and various thing when it is connected in lan. We can use NMS in school and colleges.
Languages and IT Tools Used: .NET, C#, only on XP o.s.
Roles and Responsibility: Database management, testing, coding.
CERTIFICATIONS AND TRAINING
• Attended a technical trip to Persistent Systems, Nagpur.
• Training in BGPPL (BILT) Company in Chandrapur on Hardware.
• Training in IT-MYSTIX Company in Nagpur on DotNet.
PERSONAL DETAILS

3. Name : Ali Mohammad Mustafa
Fathers Name : Mohammad Mustafa
Date of Birth : 25th
April, 1992
Marital Status : Single
Nationality : Indian
Passport Number : M3234592
Date of Issue : 11/11/2014
Date of Expiry : 10/11/2024
Languages Known : English, Hindi, Telugu & Marathi.
Permanent Address : F-2, First Floor, Orchid Plaza, Ballarpur, Maharashtra – 442701
Being technically sound, young and enthusiastic I am confident that I can fulfill your
esteemed organization’s requirements. I wish and hope that I’ll get the privilege of
serving your organization.
DECLARATION
I hereby declare that all the above written particulars about me are true to the best of my knowledge and
belief.
Date:
Place: Dubai
Ali Mohammad Mustafa
Computer Science Engineer, B.E