Sibananda Rath is seeking a position in IT infrastructure management and technical support with over 8 months of experience. He holds a B-Tech degree in Electronics and Communication from Bput University. His skills include Windows Server 2012, Windows 7, Windows 8, Oracle SQL server, MCSA, and CCNA. As an Associate Engineer, he has experience remotely handling daily call volumes, troubleshooting software and hardware issues, and maintaining and upgrading applications. His responsibilities also included configuring email and printer settings as well as providing end user support for antivirus software and networking issues.

1. CurricularVitae
Mr. Sibananda Rath
P.No 54, Kamothe, sec 18,
Navi Mumbai, Maharashtra.
Phone No: 9769072932
Total Exp: 8 Months.
Education Qualification: B-tech in Electronics and communication
CAREER OBJECTIVE
• To contribute towards the growth of the Organization and continuously develop the skill.
• To continue education in current technologies through hands on learning and certification.
ACADEMIC CREDENTIALS
Exam University Year Of Passing
B-Tech Bput 2014-2015
CHSE Orissa State board 2009-2010
HSCE Orissa State board 2007-2008
IT COURSE
Oracle SQL server, MCSA, CCNA
SKILL SET
OS: Windows Server 2012, Windows 7, Windows 8,

2. PROFESSIONAL SUMMARY
Facilities Management
• A result driven professional over 6 Months in IT Infrastructure Management, Technical Support and
Team Management.
• Install and configure network printer, Email client etc.
• An effective communicator with exceptional relationship management skills with the ability to relate
to people at any level of business and management
• Knowledge about Windows Mail & Microsoft Outlook, (POP3, Exchange), Active Directory.
Achievement:-
• As an Associate Engineer (AE), I worked in different post when required to reduce the work pressure
like in helpdesk (Because lack of manpower).
Remote support Responsibility:
• Handling daily call and Solve user issues by remotely through.
• Maintaining Applications, up gradation, migration of Software.
• Configure and troubleshooting mail accounts on mail clients such as Microsoft Outlook & Outlook
Express.
• Provide support to Antivirus software and network printers.
CAREER HIGHLIGHTS
Responsibility Includes Following Activity:
• Handling daily call and Solve user issues by remotely through HPSM call login software, within
SLA.
• Good Email Coordination
• Logging of calls
• Assigning Calls to engineers
• Updating Status of Calls
• Collecting and Analyzing Periodic User Feedback
• Handling the customer calls politely
• Maintaining Applications, up gradation, migration of Software
• Configuration of email client MS outlook.
• WIFI configure on Apple Tab and laptops

3. PERSONAL DETAILS
Date of Birth 21 May 1992
Nationality Indian
Marital Status Single
Language English, Oriya, Hindi
Hobbies Listening Music, Dance, Playing online games
Email ID Sibanandarth71@gmail.com
Contact 9769072932
[The above mentioned details are correct to the best of my knowledge. Thanking in anticipation.]
Place: (Mumbai)
Sibananda Rath