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Leadership Training Program
Texas Alliance of Groundwater Districts • Oct. 24, 2018
Communicating Under Pressure
Presentation Delivery
1. Delivery is critical
a. Eye contact
b. Voice
c. Gestures
d. Posture
e. Movement
f. Avoid saying “um”
2. Prepare
3. Anticipate
Giving Legislative Testimony
1. How it works
2. Be nice
3. Be concise
4. Be personal
5. Bring copies
6. Thank legislators
7. Follow up
Difficult Situations
• Contested case hearings
• Media interviews
1. Speak carefully
2. Listen attentively
3. Respond accurately
Tips for Tough Media Interviews
1. Use simple language – subjects and verbs
2. Don’t mirror
3. Don’t answer hypothetical questions
4. Don’t say “no comment” – provide response
5. Use bridging mechanism
In summary
1. Know your message
2. Stay calm
3. Take the high road
Questions?
laura@raunpr.com
512.797.9925

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