This document discusses the importance of communication skills. It provides quotes highlighting how communication should heal rather than wound and that constantly talking is not the same as communicating. It asks if we need to improve our communication and notes that problems can make communication difficult. Effective communication involves clearly sharing information and building trust and respect. The document offers three easy ways to improve daily communication: get out of your room and stop relying only on email/IM, listen more than talk, and make face-to-face communication a routine part of the day by spending time with others away from cell phones. The overall message is that changing how we communicate can change society.

1. Communication Skills!
Why Communication Skills
are Important?

2. Quotes to ponder upon!
“Constantly talking isn't necessarily
communicating.” Charlie Kaufman
“It’s important to make sure that we’re talking
with each other in a way that heals, not in a
way that wounds." - Barack Obama, 44th U.S.
President”

3. Do we really need to improve our
communication?

4. • Sometimes, it is a situation or problem that
makes communication difficult and so the
things we know about great communication
fall apart.
• Much of what we try to communicate to
others and what others try to communicate to
us, gets misunderstood, causing conflict and
frustration in personal and professional
relationships.

8. Purpose of Communication
To get your message across others clearly and
unambiguously
• Effective communication helps us better understand
a person or situation and enables us to resolve
differences, build trust and respect and create
environments where creative ideas, problem solving,
affection and caring can flourish.

9. What is effective communication?
• Process of sharing information where sender sends a
message that is easily interpreted by the receiver.
• Effective communication combines a set of skills
including nonverbal communication, attentive
listening, the ability to manage stress, and the
capacity to recognize and understand your own
emotions and those of the person you are
communicating with.

11. Communication is a great tool
It helps to get things done and helps building
relationships
But
We are facing a disconnect with other people in
our homes, organizations and society.
Let’s revamp a change in our routine and plant
the seeds for good communication.

13. Three Easy Ways to Improve Your
Communication in Daily Routine

14. Task 1:
• Get out of your room and stop using email or
IM (Instant Messaging) as your primary
methods of communication.
• Meet friends, family or colleagues and start
interacting. (Prefer to communicate in English
for improving language)
• Break the ice and open the door for future
communication.

15. Task 2:
• Listen more than talking (its tough to listen
with your mouth).
• Avoid verbal vomit syndrome (constantly
talking unnecessarily). Ask relevant questions
and then carefully listen to the answers.

16. Task 3:
• Make face to face communication part of your
daily routine.
• Spare time to engage your colleagues, friends
or family in communication.
• Invite someone for tea, coffee or lunch and
have chat on any topic of your choice.
Remember: Leave your cell phone aside once you start
to communicate, as it leads to distraction.

17. “When we change the way we communicate, we
change society”
Clay Shirky
Thank you