presentation showing the steps of communication and its importance in society.

1. INCEPTION 18.
-Session 1
- Presented by:
Marwa Mohammed.
Toka wael.

4. What is
communication?

5. • It is the Exchange of information by:
-Speaking
-Writing
-Expressions
Or any other
method

6. The communiction process.

8. 1.Sender
2.Encoding
3. Message
4.Channel
5.Reciever
6.Decoding
7.Feed back

10. Sender

11. Encoding

12. Message

13. Channel

14. Receiver

15. Decoding

16. Feedback

19. -According to channels:
1. Verbal
communication

20. 2. Non-Verbal communication:

22. - According to purpose:
1. Formal. 2. Informal.

23. Recap

24. How to make Effective
communication?!!

26. -correct
-concise
- concrete
-courteous
- clear
-complete
-coherent
7
Cs

27. Correct

28. Concise

29. Concrete

30. Courteous

31. Clear

32. Complete

33. Coherent

34. Styles of communication.
Aggressive
Passive-
aggressive
Passive
Assertive

35. • 1.Aggressive style.
• Cares about winning only
• Loud voice.
• Demanding .

36. 2. Passive-aggressive:
• Appears passive .
• Feel powerless.
• Sarcastic and Gossip.

37. 3. Passive style:
• Fear of and avoid conflict.
• Low self-steem.
• Soft voice and no eye contact.

38. 4. Assertive Style:
• Direct and caring
• Protective for others rights.
• Responsible .

39. -Why do we need to know
these styles?!!
• React most effectively.
• Strengthen bonds

40. Top6 Barriers
to effective
communication
!!!

41. 1. Physical barriers.
2. Attitudes.

42. 3. Language.
4.Overload information.

43. 5. Lack of common experience.
6. Jumping to conclusions.

44. -References:
• https://businessjargons.com/types-of-
communication.html
• http://www.clairenewton.co.za/my-articles/the-five-
communication-styles.html
• https://www.mindtools.com/pages/article/newCS_85.ht
m

45. Any questions ?....

46. Thank You….