6. 1-Gather information
Here we must gather all the necessary information that
will be required to help you solve your problems.
7. 2-Identify issues and problems
Here we must outline the possible issues and problems we are going
to encounter.
8. 3-Organize information
• Once all information has been
collected, it must be organized in a
way that will lay down the
foundations for potential
solutions to the problem.