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By Candice L. Higgins COMM 4011
To increase and improve communication between employees and customers and to improve service levels and satisfaction ratings of the banking industry. This is in an attempt to not only retain current customers but to also attract new customers. Objective
Target Audience ,[object Object]
Tactics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tactics ,[object Object],[object Object],[object Object],[object Object]
A Bank’s Purpose ,[object Object]
Timeline ,[object Object],[object Object],[object Object],[object Object]
Timeline Continued
Evaluation of Goals ,[object Object],[object Object]

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Communication plan

  • 1. By Candice L. Higgins COMM 4011
  • 2. To increase and improve communication between employees and customers and to improve service levels and satisfaction ratings of the banking industry. This is in an attempt to not only retain current customers but to also attract new customers. Objective
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 9.