This document provides a summary of Yogesh Kr Sharma's work experience and qualifications. He has over 9 years of experience in KYC, client onboarding, and team management. Currently he works as a Team Leader at US Trust Investment Group, where he calculates fund performance, prepares asset allocations and client presentations, and ensures regulatory compliance. Previously he worked for 7 years at Bank of America in roles of increasing responsibility within consumer banking operations. He has strong skills in relationship management, training, and driving process improvement.

1. Yogesh Kr Sharma
Personal Synopsis
Total Work Experience: 9 years & 7 month.
Experience in US Trust Investment Group: 4 years 7 months
Experience in KYC, Client on boarding: 5 years
Team Managing Experience: 31 months
Have experience in KYC, Client on boarding, preparing Performance Measurement, Asset Allocation, and
Client Presentation. Making monthly dashboard. Managed back office banking operations while
managing the escalations from Operations, Technology and Logistics for the direct reporting teams.
Have planning skills – ability to prioritize tasks and deliver assigned task per deadlines. Self initiated,
drive and zeal for continuous improvement. Ability to discharge the responsibilities in a conflicting
environment.
Work Experience
Working as Team Leader for (US Trust Investment Group) Bank of America – US Operations January
2014 till date
 Calculating Performance Measurement of different fund in their classes keeping in concern risk
return matrix to conduct regularly quality checks.
 Identifying the risk and return outlier for investment performance and providing inputs basis on
initial research.
 Preparing Asset Allocation.
 Regulation 9 (Reg 9):Check and Clear the exceptions fall in the client’s portfolio as per the Reg 9.
Inform the Portfolio Managers about the exceptions and their treatment.
 Client Presentations report for different clients on monthly and quarterly basis through
Manager Blend and Manager Comparison using PSN Informa tool.
 Crafting Wealth Planning Proposal firstly then creating Financial Plan by framing asset
management strategies towards accomplishment of their goals based on client’s existing
financial position, expected future cash flows, inflation and identified financial objectives.
Understanding client’s financial requirements, designing & creating structured notes, evaluating
risk return appetite, constraints & horizon for short-term goals, legacy and plans for future
generations.
 Multiple Adhoc requests related to company/stock specific (using different database like
Bloomberg, Morningstar etc).
Key Responsibilities:
 Handling a direct team with a total span of 15 associates.
 Ensure Delivery of the CTQs of the process, executed through the efforts of the team as per
agreed SLA for the different products.
 Ensure customer delight by implementing different quality tools for process improvement
 Driving Employee Retention & Engagement activities
 Making Performance Development Plan for the direct reportees
 Making Individual Development Plan for the direct reportees
 Weekly and monthly dashboards publication to the client
H. No. 54, Bhagwan
Nagar, Ashram, New Delhi – 110014.
Mobile: +91-9818940410
Email: ysharmak@gmail.com

2.  Handling effective client relationship
 Responsible for the mid-year reviews and year end appraisals for the whole team. Total 3
performance reviews completed for associates
 Facilitating daily calls with the stateside Line of Business partners.
Jan 2007 to December 2011
Worked as a Team Member/Senior Team Member/Team Developer for Consumer Banking
Vertical (Deposit Product Services) Bank of America – US Operations.
Roles and Responsibilities
 Review of new account opening and maintenance files to ensure compliance of all policies and
procedures.
 Perform enhanced due diligence & sanction check on client profile.
 Update and review procedure and guidelines.
 Perform compliance checks & investigation on Media alerts, Factiva alerts, World checks, PEP
Alerts etc.
 Work on various third party sources like Bloomberg, Lexis-Nexis, Mint and Counterparty Link etc.
which helps in analyzing customer’s authenticity, reporting and monitoring.
 Support other sub processes i.e., Projects, RLSU and Reference data services.
 Reviews and Approvals of Static Data Amendments for existing customer accounts.
 Conduct the background screening on the Client name & other officials’ names using tools such
as World Check / Lexis Nexis / Bloomberg.
 Involve in client calls, meetings, and reviews.
 To ensure data is maintained accurately and client requests are met within established SLA's.
 Opening consumer deposit accounts for new and existing Bank of America customers, including
verifying customer information and funding of new accounts.
 Carrying out daily audits for the team.
 As a training spoc, take team huddles and training sessions to discuss procedural updates.
 Worked as a Subject Matter Experts for the new hires during their OJT. Have supported 4
batches as an SME.
 Training the new hires on the process flow through classroom training.
 Doing daily audits for the new hires and providing them with coaching and feedback.
 Making performance reports of new hires throughout the OJT period.
Achievements
 Selected as a Training spoc for the Team.
 Selected as an SME for the new joinees.
 Rewarded for achieving 100% quality for 12 consecutive months.
 Awarded the Bank of America Spirit Award for exemplary performance and attitude.
 Rewarded with WOW certificates for being the pillar of support for the team and for managing
the team in the absence of the Team Leader.
Other Activities

3.  Member of the Asset Team, which works towards Associate Satisfaction and making the work
environment enjoyable for associates.
 Organizing events for associates like Birthday celebrations and Outdoor activities.
 Sharing best practices with Asset Teams from across India & US sites.
Trainings completed at Bank of America
 Who moved my Cheese
 Effective Coaching.
 Creativity and Analytical Problem Solving
 Effective Presentation Skill
 Advanced Excel Training
Academic Qualification
Bachelor’s Degree in Commerce, 2004.
Advanced Diploma In Information Technology from NIIT, 2005.
Strengths
 Effective High performance & result oriented team builder with ability to lead the team and
delivering results.
 Positive Outlook & Attitude, Organizing & leadership skills matched with the art of managing
stress time and people effectively and efficiently.
 Fast Learner and easily adaptable to changing environment.
Personal details
Date of Birth 3rd
June,1983
Nationality Indian
Marital Status Married
Linguistic Proficiency English, Hindi and Bengali.
Permanent Address
Panagargh Bazar Behind Panagarh Club
Dist Burdwan West Bengal – 713148.
Mobile: +91-9818940410