The document discusses effective employee recognition programs, outlining key areas like compensation, benefits, and recognition. It provides tips for recognition, noting it should be universally attainable, specific, contingent on high performance, immediate, consistent, and appropriately diverse. Three case studies are presented: one uses an online reward point program and peer recognition; another uses team leader nominations and prepaid gift cards; and the last emphasizes a fun work environment with benefits like tuition reimbursement. The case studies focus on public recognition allowing employees choice in rewards. Effective recognition informs employees of their performance level through consistent, immediate feedback.

1. Employee Recognition Programs
101 + 1

2. Outline
• Key Areas of a Strategic Reward System
• Tips for Effective Recognition
• Case Studies

3. Key Areas of a Strategic Reward
System
• Compensation
• Benefits
• Recognition
• Appreciation

4. Recognise...
Performance
and
Behaviour
Company Goals
Exemplary
Attitudes

5. Tips for Effective Recognition
Recognition must be...
• Universally attainable
• Specific
• Contingent on High performance
• Immediate
• Consistent
• Diversely appropriate

6. Case Study 1
APHS Pharmaceutical Supplies Company
• 450 Employees

7. Reward Program Strategy
• Online Reward Points Program
• Peer to Peer Recognition
• Employees can redeem points for experiences
• Employees nominate “wish list” of activities
• Post Employee Experiences in company
newsletter

8. Case Study 2
RIM HOSPITALITY
• Hotel Resort and Property Management

9. Reward Program Strategy
• Team leader nomination process
• Employees given prepaid Mastercard to use as
they see fit

10. Case Study 3
GOOGLE
• Internet Communication and Technology
Company
• Voted #1 on “Best Company to Work For” List

11. Reward Program Strategy
• Emphasis on fun work environment e.g.
Games facilities at work
• Up to US$8,000/ year in Tuition
reimbursement
• Unlimited Sick leave
• 27 days of paid time off after one year of
employment
• On site staff medical and dental facilities

12. Summary of Case Studies
• Focus on recognition
• Public Recognition
• Employee selects what, when and where

13. Recap...
• High performance
• Ideal behaviour

14. Recognition must be...
• Universally attainable
• Specific
• Contingent on High performance
• Immediate
• Consistent
• Diversely appropriate

15. “Employees like to know whether they are doing
good, bad or average so it is important that
you tell them”

16. Young leaders program participants 2013