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Communication skill

This document discusses the significance of communication skills for teachers, emphasizing their role in fostering effective teaching and classroom interaction. It covers various communication theories, barriers, and effective strategies for enhancing communication among educators and students. Additionally, it outlines the types of communication, including verbal and non-verbal, and the importance of developing listening, speaking, reading, and writing skills in the educational context.

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Communication Skill Importance of Communication skills for teachers - Communication in the classroom - Teaching as Communication M.Vijayalakshmi Assistant Professor
Unit – 1 : Principles of Communication
Unit – 1 : Principles of Communication 1.1 Communication - Definition and concept - Theories of communication - communication cycle. 1.2 Barriers to communication - causes of barriers to communication and ways of overcoming them. 1.3 A four-fold analysis of Communication skills - Skill of Listening, Speaking, Reading and writing. 1.4 Values of Communication skills in the modern context - Visual and Multimedia Communication. 1.5 Importance of Communication skills for teachers - Communication in the classroom - Teaching as communication.
Unit – 1 : Principles of Communication 1.5 Importance of Communication skills for teachers - Communication in the classroom - Teaching as Communication.
Importance of Communication skills for teachers • To determine their personal communication style • To work effectively with various communication styles • To meet situational demands with negotiation skills • Identify barriers to communication and strategies to overcome them
• To listen effectively to ensure that they have received messages as intended • To demonstrate active listening through communication • To develop strategies for building trust • To emphasize the importance of caring and empathy within the class and the school • To examine their own group thinking and improve their group behaviour at work • Equip with fundamental communication techniques
Communication in the classroom
Objectives Understand what Communication is and how it works Describe reasons that communication fails List and discuss strategies to enhance communication
The Goals of Communications: To change behavior To get action To ensure understandingTo persuade To get and give Information
What are the most common ways we communicate? Written Word
Forms of Communication Oral Spoken Heard Symbolic Signs Gestures Pantomime Graphic Written Art
Communication in Education Teaching Content Methods Instruction Communication Media & Communication or Instruction No Projected Media Software Approach Projected Media Hardware Approach
Communication Cycle Content Words Listener
Content Listener Words Effect Effect Attitude Changed Knowledge or Information Acquired Behaviour The Effects of Spoken Communication
Communication Cycle Sender Or Source Message Or Signal Medium Or Channel of Communication Receiver Or Decoder
Classroom Communication Sender (Teacher) Receiver (Learner) Formulates Encodes Transmits Message (Content) Medium (Signs, Symbols, etc) Message via Transmits Decodes Interprets Medium via
Types of Communication •Verbal and non –verbal communication •Natural and Mechanical communication
Verbal Communication Oral Communication Written Communication
Non –Verbal Communication (Kinesics) • Facial Expression • Language of the Eye • Body Language • Sound Symbols • Symbolic Code Language
Personal Appearance Posture Gestures Facial Expression Eye Contact Space Distancing
Facial expressions Your face can show many feelings
Eye contact • Maintaining appropriate eye contact when speaking with others helps communication
Gestures • Also convey meanings • Be mindful of cultural differences Waving Making a fist Thumbs up Pointing Nodding Yawning
Body language (kinesics) • A great deal of your (true) message can be communicated by your body use and posture • To work effectively with others you need to read body language and ensure you are not conveying the wrong signals
Communication barriers • Inattention • Poor expression • Premature evaluation • Emotions • Inconsistency • Physical barriers • Insufficient warning • Individual differences • Lack of feedback • Inference • Insecurity
What causes distortion or the barriers to Communications? • Perceptions • Language • Semantics • Personal Interests • Emotions • Environment – noise • Preconceived notions/expectations • Wordiness • Attention span • Physical hearing problem • Speed of thought
Barriers to Verbal Communication • Inaudibility of speech • Abnormal speed of speech • Unfamiliar pronunciation of the teacher • Use of unfamiliar words and technical terms without explanation • Lack of understanding of the basic knowledge of the students – known as referent confusion
• Day dreams on the part of the students on account of their inattentiveness • Unsystematic presentation of the subject- matter • Lack of scope of immediate feedback • Lack of physical facilities in the classroom • Socio-economic and cultural differences among the students
Types of communication in terms of communication situation or environment • One to one communication • Small group communication • Large group or public communication • Organizational or institutional communication • Mass communication
Modes of Communication • Speaking-Listening (Oral Communication) • Visualizing-Observing (Visual Communication) • Speaking-Visualizing (Oral-visual Communiation) • Writing-Reading
Oral Communication? • Communication through mouth. • Includes individuals: Conversing with each other Telephonic conversation.
Forms of Oral Communication Speeches Presentations Discussions Gossip Public Speaking Debates
Advantages of Oral Communication • High level of understanding and transparency as it is interpersonal • No element of rigidity in oral communication. There is flexibility for allowing changes in the decisions previously taken.
Advantages of Oral Communication • The feedback is spontaneous. • Thus, decisions can be made quickly without any delay. • Not only time saving, but it also saves upon money and efforts. • Best in case of problem resolution. The conflicts, disputes and many issues/differences can be put to an end by talking them over.
Advantages of Oral Communication • Essential for teamwork and group energy. • Promotes a receptive and encouraging morale among organizational employees. • Oral Communication can be best used to transfer private and confidential information/matter.
Disadvantages of Oral Communication • Relying only on oral communication may not be sufficient as business communication is formal and very organized. • Less authentic than written communication as they are informal and not as organized as written communication.
Disadvantages of Oral Communication • Oral communication is time-saving as far as daily interactions are concerned, but in case of meetings, long speeches consume lot of time and are unproductive at times. • Oral communications are not easy to maintain and thus they are unsteady.
Disadvantages of Oral Communication • There may be misunderstandings as the information is not complete and may lack essentials. • Requires attentiveness and great receptivity on part of the receivers/audience. • Oral communication (such as speeches) is not frequently used as legal records except in investigation work.
Oral Communiation (Speaking and listening channels) i. Prose Communication ii. Heuristic Communication Written Communication (Writing and reading channels) i. Algorithms Device of Communication ii. Decision Table Device of Communication
Oral communication Content Method Aid Students Listening Speaking Teacher Speaking Listening Teacher and Student Interaction (Audio Linguistic Method)
Oral communication 1. Continuous Prose  The structure of the prose - simple and easy  Complied concepts and facts – presented in small and simple sentences  Students - Active voice only. No compound sentences  No negative sentences
Heuristics Polio and Dunker • Several expected outcome • Several expected interaction • Structure of content - not define • Involves risk
Algorithms Watson and Jones • Develop chain learning • Develop reasoning abilities • Diagnose and rendition is provided • Realize effectively teaching objectives
Decision Table Grad (1961) • Possible only to commit minimum errors • Defined by assistance – cause-effect relationship is explained • Used in CAI and teaching process. Improved and changed • Sources of errors - considered
Barriers in Classroom Communication • Out of school interference in the form of commercial and entertainment media • Excessive verbalism • Referent confusion • Day dreaming • Limited perception • Physical discomfort
Achieving Effectiveness in Classroom Communication • Two-way communication • Effective Feedback for Efficient Teaching • Communication and Principle of Clarity • Development of Motivation • Use of Technology/Instructional • Teaching Strategies and Skills
Two-way communication • Feedback • Clarity • Motivation • Use of audio-visual aids • Teaching Skills
CONE OF EXPERIENCXES ABSTRACT WORDS CHALKBOARD DISPLAY BOARDS RADIO, AUDIO CASSETTES PICTURES, MAPS, PHOTOGRAPHS SLIDES, FILMSTRIPS FILMS TV, CCTV, VCR DEMONSTRSTION CASE STUDIES FIELD VISITS, OBSERVATIONS, EXCURSION REAL OBJECTS,SPECIMENS ABSTRACT EXPERIENCE INDIRECT VICARIOUS EXPERIENCE DIRECT PURPOSEFUL EXPERIENCE
CONE OF EXPERIENCES
Teaching as a Process of Communication • Who – teacher, text-book, writer, T.V., presenter, radio broadcast etc. • Says What – content of the lessons and text- books etc • By What means – face-to-face speech, pictures, films, slides, radio, T.V. etc • To Whom – learners • With What effect – reaction and feedback
Process of Communication Communication Media Receiver Communication Media Sources of Communication
Process of Communication • The source of communication or sender of the message • Contents of communication or message • Media or channel of communication • The Receiver of the communication • Response material or Feed back • Facilitators or Barriers of communication - Internal barriers of Communication - External barriers of Communication
Internal barriers of Communication • Poor physical health or illness • Poor previous knowledge and general knowledge • Poor mental health and improper psychological make up • Handicapped in understanding the symbolic expression, verbalism and graphical representation etc
External barriers of Communication • Noise and other similar distracters • Polluted environment • Invisibility • Environmental and physical discomfort • Improper functioning of the communication channels • The non-cooperation or rivalries and competitions among the participants • Lack of proper motivation , incentives, zeal and enthusiasm – sender and receiver
Sources are taken from •Slidesharenet.com •Web sources
Communication skill