UI Grad Academy for College Teaching presentation on communication approaches and aspects

1. Communication Approaches for
st
the 21 Century Educator
SCOTT B. JOHNSON
ILLINOIS ONLINE NETWORK
UNIVERSITY OF ILLINOIS

2. Handy Old Saw
http://farm5.staticflickr.com/4120/4903140571_18a38b2a07_d.jpg

3. No, really
http://www.tumblr.com/tagged/communication-theory

4. Most important element of
communication to you?

5. Key elements
What you say
How you say it
Where you say it
To whom
When
Why

6. Who are you?
Tutor
Best friend
Care-taker
Authority

7. Written: Internal
Inside the course management system

8. Written: Internal
Inside the course management system

Messaging system

9. Written: Internal
Inside the course management system

Grade book feedback

10. Written: Internal
Inside the course management system

Discussion forum

11. Written: External
Wikis and Blogs

Cautions
Email

12. Assigned to post work in wiki or blog?
Was it successful?

13. Written: External
Third-party technologies and services



Security
Accessibility
Durability

14. Engagement

Chalkboard

Whiteboard

Slides

Transparencies

PPT , or free Alternatives

15. Written: Push vs. pull
Posting to website (pull --- as in “are we
pulling them in to the site”) vs.
Text messaging or emailing (push –
pushing messages out to them)

16. Question:
Have you/should you use text messaging in
context of course communication?

17. Written: "Broadcast" vs.
point to point
Who can receive it?
Who should receive it?
Will they receive it?
Personalized/Individualized comments
Instructor’s comment bank

18. Example of item in a comment bank
You just split the infinitive. Are you sure you want to
do that? Look for other options on pages 44-48 of
the writing guide or here
http://www.chicagomanualofstyle.org/qanda/data/f
aq/topics/SplitInfinitives.html?old=

19. Another example of comment bank
No. You just described punishment, not negative
reinforcement. Remember that reinforcement is
given in an attempt to increase the likelihood of the
behavior happening again.

20. Written: Accountability
Policy, practice, and expectations
 Retrievable?
 Accessibility?
 Archived?

21. How do you like to give written feedback?

22. Written Feedback
@Twitter
Chat in webconference
To and from learners (student-student)

23. Interactions

24. Auditory/Verbal
Voice – http://voicethread.com/
Attach wav files (other formats)
Narrated slideshows, PPT , Keynote,
Captivate/Articulate, Collaborate

25. Voice (yours)
Tone
Voice inflections
Pitch of your voice
Accent
Pace of your speech
Choice of words
Avoid idioms with multicultural audience

26. Video
Attach video: wmv, mov, mp4 file
Link to http://www.Youtube.com,
http://www.teachertube.com/, or other
media server offered by University
Upload videos to CMS and link to them

27. Feedback
Timely
Positive
Private
Specific
http://www.faculty.londondeanery.ac.uk/e-learning/feedback/giving-feedback

28. Feedback
Constructive
Task-related, not personality-related
Avoid overload
Suggest resources and/or
alternatives
http://www.faculty.londondeanery.ac.uk/e-learning/feedback/giving-feedback

29. Thank you!
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30. Contact Info
Scott B. Johnson
217.333.4393
Ion-mail@illinois.edu
http:www.ion.uillinois.edu