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COMMUNICATION
INTRODUCTION
The word communication is derived
from Latin word “communicare” which
means to participate to inform or
impart. Communication refers to
various way of keeping humans in
touch with one another .
DEFINITION
Communication is the process of exchanging
information, thoughts,ideas and feelings from
one individual to others.
PURPOSES
•Exchanging information regarding health.
•Encouraging cooperation, coordination,
good personal relations and motivation
among health workers.
•Ensuring public participation in health
programmes.
•To understand and exchange ideas.
•Maintenance of health records and to receive correct
reports.
•Maintaining health education effective.
•To provide knowledge.
PROCESS OF COMMUNICATION
1. Sender
2. Receiver
3. Message
4. Channel
5. Feedback
TYPES OF COMMUNICATION
I. On the basis of expression
•Verbal communication
•Non verbal communication
II.On the basis of flow of communication
• Upward communication
• Downward
• Horizontal
• Crosswide
III. On the basis of communication occurring on
either one side or both sides :
•One way communication
•Two way communication
IV. Based on rerelationships
• Formal
• Informal
V. Number of people involved
•Interpersonal communication
•intrapersonal communication
•Group communication
•Mass communication
BARRIERS OF COMMUNICATION
•Physiological barriers
•Psychological barriers
•Cultural barriers
•Environmental barriers
METHODS OF OVERCOMING
BARRIERS
• Always start the communication process
by checking for a hearing aid
• Amplify your voice
• See the face of clients to get attention
before speaking.
• Minimize visual and auditory distractions make
sure there is adequate lighting
• Don’t expect to communicate the same way as
you would with a non impaired person.
• Supplement your words with visual gestures.
• Match your body language to your speech .
• Summarize the most important points of the
conversation .
• Give clients plenty of time to ask and answer
questions.
• Stick to one topic at a time.
• Speak slowly and clearly while maintaining eye
contact use short sentences with simple words.
PRINCIPLES OF COMMUNICATION
• The communicator must perceive their clients health
problems from their point of view.
• The Message must be properly designed and organized.
• There must be effective communication of messages.
• There should be direct communication.
• The environment should be conductive to communication.
• The communicator must pay attention to his /her image while
presenting message.
• The message must be for 30-45 minutes not beyond the
attention span.
• Conclude presentation by High lighting key message.
CONCLUSION
Communication is the basic element of
human interaction. It is one of the most
vital components of all nursing practice. A
great deal of nursing practice involves
interpersonal communication skills and
the establishment of relationship essential
for successful functioning.
BIBLIOGRAPHY
1. Park k. Preventive and social medicine. 21st ed.
Jabalpur. Banarsidas bhanot publishers;
2011.793-795
2. Kumari neelam. Community health nursing.
Jalandhar city: s.vikas and company publishers.
1st ed; 2009.
3. Swarnakar keshav. Community health nursing.
2nd ed. Indore. NR brothers; 2006.212-214.
4. Park k. Essentials of community
health nursing. 4th ed. Jabalpur.
Banarsidas bhanot publishers;
2004.264-265
5. Clement I. Basic concepts of
community health nursing. 2nd ed.
Newdelhi. Jaypee publishers. 2009.105-
107
Communication

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Communication

  • 2. INTRODUCTION The word communication is derived from Latin word “communicare” which means to participate to inform or impart. Communication refers to various way of keeping humans in touch with one another .
  • 3. DEFINITION Communication is the process of exchanging information, thoughts,ideas and feelings from one individual to others.
  • 4. PURPOSES •Exchanging information regarding health. •Encouraging cooperation, coordination, good personal relations and motivation among health workers. •Ensuring public participation in health programmes.
  • 5. •To understand and exchange ideas. •Maintenance of health records and to receive correct reports. •Maintaining health education effective. •To provide knowledge.
  • 6. PROCESS OF COMMUNICATION 1. Sender 2. Receiver 3. Message 4. Channel 5. Feedback
  • 7. TYPES OF COMMUNICATION I. On the basis of expression •Verbal communication •Non verbal communication
  • 8. II.On the basis of flow of communication • Upward communication • Downward • Horizontal • Crosswide
  • 9. III. On the basis of communication occurring on either one side or both sides : •One way communication •Two way communication
  • 10. IV. Based on rerelationships • Formal • Informal
  • 11. V. Number of people involved •Interpersonal communication •intrapersonal communication •Group communication •Mass communication
  • 12. BARRIERS OF COMMUNICATION •Physiological barriers •Psychological barriers •Cultural barriers •Environmental barriers
  • 13. METHODS OF OVERCOMING BARRIERS • Always start the communication process by checking for a hearing aid • Amplify your voice • See the face of clients to get attention before speaking.
  • 14. • Minimize visual and auditory distractions make sure there is adequate lighting • Don’t expect to communicate the same way as you would with a non impaired person. • Supplement your words with visual gestures. • Match your body language to your speech .
  • 15. • Summarize the most important points of the conversation . • Give clients plenty of time to ask and answer questions. • Stick to one topic at a time. • Speak slowly and clearly while maintaining eye contact use short sentences with simple words.
  • 16. PRINCIPLES OF COMMUNICATION • The communicator must perceive their clients health problems from their point of view. • The Message must be properly designed and organized. • There must be effective communication of messages. • There should be direct communication.
  • 17. • The environment should be conductive to communication. • The communicator must pay attention to his /her image while presenting message. • The message must be for 30-45 minutes not beyond the attention span. • Conclude presentation by High lighting key message.
  • 18. CONCLUSION Communication is the basic element of human interaction. It is one of the most vital components of all nursing practice. A great deal of nursing practice involves interpersonal communication skills and the establishment of relationship essential for successful functioning.
  • 19. BIBLIOGRAPHY 1. Park k. Preventive and social medicine. 21st ed. Jabalpur. Banarsidas bhanot publishers; 2011.793-795 2. Kumari neelam. Community health nursing. Jalandhar city: s.vikas and company publishers. 1st ed; 2009. 3. Swarnakar keshav. Community health nursing. 2nd ed. Indore. NR brothers; 2006.212-214.
  • 20. 4. Park k. Essentials of community health nursing. 4th ed. Jabalpur. Banarsidas bhanot publishers; 2004.264-265 5. Clement I. Basic concepts of community health nursing. 2nd ed. Newdelhi. Jaypee publishers. 2009.105- 107