The document discusses communicating in diverse environments and cultures. It defines culture and discusses three levels of culture - national culture, business culture, and organizational culture - that influence international business operations. National culture is shaped by a country's language, education system, and laws. Business culture provides norms and guidelines for conducting business in a society. Organizational culture comprises the shared values and beliefs that define an individual organization. The document also offers tips for promoting cultural diversity, such as hosting appreciation events and ensuring diversity initiatives have leadership support, engage staff, serve clients, and provide educational resources.

1. COMMUNICATING IN DIVERSE
ENVIROMENT
Prepped By :-
MONIL PARMAR
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2. Different Environments & Culture
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3. ENVIRONMENT
The environment refers
to the immediate
physical and social
setting in which people
live or in which
something happens or
develops. It includes the
culture and the people
and institutions with
whom they interact.
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4.  Culture is understood as that complex whole
which includes knowledge, belief, art, morals,
laws, custom and other capabilities and habits
acquired by an individual as a member of the
society.
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5. The inter-national manager needs to be aware of three levels of
culture that influence overseas operation. It includes:
Business
Culture
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6. NATIONAL CULTURE
 National culture is the dominant
culture within the political boundaries
of a country.
 Formal education is usually taught and
business is generally conducted in the
language of the dominant culture.
 It not only affects language but also
business transactions and nature of
law that govern the business.
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7. BUSINESS CULTURE
 It represents norms, values
and beliefs that pertain to all
aspects of doing business in a
particular environment.
 It tells correct and acceptable
way to conduct business in a
society.
 It also provides guides for
everyday business interactions
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9. ORGANIZATIONAL ENVIRONMENT
1. It refers to
philosophies,
ideologies,
value,
assumptions,
beliefs,
expectations and
attitude that knit
an organization
together and are
shared by its
employees
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10. Culture
Supernatural
Beliefs
Education
ReligionAttitudes
Language
Customs &
Manners
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11. Cultural Diversity activities at
workplace
Table Tents
Activities
Walk
Together,
Walk Apart
Cultural
Appreciation
Day
Attend
Diversity
Events
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12. FOUR STEPS TO
CULTURAL DIVERSITY SUCCESS
Leadership
Driven
Staff
Oriented
Client
Oriented
Information
Driven
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