The document discusses Cisco's insights on workspace transformation, emphasizing the need for integrated, human-centered designs that enhance collaboration, employee engagement, and productivity. It outlines the evolution of workspaces and identifies key factors for effective implementation, including technology alignment, organizational change, and employee empowerment. Cisco's aim is to create an ecosystem that combines physical and virtual spaces to improve workplace experiences while ensuring well-being and sustainability.

1. © 2018 Cisco and/or its affiliates. All rights reserved.
Parthasarathi Kar
Technical Business Development
WW Cognitive Collaboration Solution Architecture
Cognitive Spaces
Concept Create Collaborate
The factor
Focus
Space
Huddle
Space
Collaboration
Space
Social
Space
Interactive
ExperienceMobility
LED
Lighting
Parking
HRMS
Cyber
Security
Network
Physical
Security
Messaging
White
Boarding
Room
Control
Content
Sharing
IT
Services
Sensing
IOT
Artificial
Intelligence
Digital
Signage
BMS

2. © 2018 Cisco and/or its affiliates. All rights reserved.
This presentation contains “forward-looking” statements that involve risks,
uncertainties and assumptions. If the risks or uncertainties ever materialize or
the assumptions prove incorrect, our results may differ materially from those
expressed or implied by such forward-looking statements. All statements other
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but not limited to, any projections of financial information; any statements about
historical results that may suggest trends for our business; any statements of
the plans, strategies, and objectives of management for future operations; any
statements of expectation or belief regarding future events, technology
developments, or enforceability of our intellectual property rights; and any
statements of assumptions underlying any of the foregoing.
Safe Harbor Statement Public launch date:
Unknown

3. © 2018 Cisco and/or its affiliates. All rights reserved.

4. © 2018 Cisco and/or its affiliates. All rights reserved.
Digital Disruption Call For Digital Transformation

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6. © 2018 Cisco and/or its affiliates. All rights reserved.
1900
TALORYISM
Open plan office influenced by the
manufacturing industry production lines.
Telephony Systems for business purposes
are gradually introduced
Industrial Origins
1960
ACTION OFFICE
Partitioning of the office created
by office furniture.
Grouping of office desks brings
collaboration in practice.
Culture Of
Collaboration
OPTI
ON
1980
CUBICLE FARM
Semi-enclosed cubicles gave employees
more space & aided productivity
World Wide Web
2000
AGILE WORKING
Health & Wellbeing becomes a key priority
for companies.
Hot-Desking & multi-purpose meeting
spaces
Technology & Sociability
Workspace Evolution

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Traditionals
1922-1943
Baby Boomers
1944-1964
Gen X - Millennials
1965-1979
Gen Y
1980-1994
Gen Z
1995-2012
CHOICES
Technology, process & policy
which empower employee
with choice & control
DISTRIBUTED
INTERACTION
Human-centered design of
spaces & technology enable
employee to collaborate
better
Making Work
More
Meaningful
Employee Cultural Shift
INTEGRATED
WORKSPACES
Integrated functionality of technology &
physical space help transition to
Individual to team working mode
EXPERIENCE
Consumer like and frictionless
professional experiences to drive
productivity & collaboration

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Workplace Transformation Emerging Requirement

9. © 2018 Cisco and/or its affiliates. All rights reserved.

10. © 2018 Cisco and/or its affiliates. All rights reserved.
Design workspace to minimize the
barrier between virtual & physical
spaces to bring mindful & cognitive
workspace experience
SPACE
Connecting People in more
relevant way to be
collaborative
PEOPLE
Incorporating integrated
technology to boost productivity
,brand & experience of workspace
TECHNOLOGY
Change information to action and
deliver right outcome at right time
PROCESS

11. © 2018 Cisco and/or its affiliates. All rights reserved.
Workplace Transformation Building Blocks
Strategy: Blueprint for Effective Execution
Employee Engagement
• Design And Approaches
• Communicates and Social Networks
• Consumerization
• Interaction and Feedback
• Participation & Contribution
Organizational Change
• Culture and Structure
• Skills and Competencies
• Incentives and Recognition
• Leadership and Governance
• Freedoms, Responsibilities,
Partnerships
Vision: Value Propositions for the Digital Workplace
Metrics: Results, Benchmarks, Value and Return on Investment
Process: Focus on Augmenting Dynamic, Creative, Nonroutine Work
Information: Results, Benchmarks, Value and Return on Investment
Technology: Social, Mobile, Cloud, Analytics, Smart Machines, Workgrid
Business & Strategy
Alignment
People & Process
Alignment
IT
Alignment
Source-Gartner Reference Architecture

12. © 2018 Cisco and/or its affiliates. All rights reserved.
Aligning with right people
Setting a clear vision
Assessing the current technology stack
Design, deploy & integrate
Observe, communicate & optimize
.
Workspace Transformation Journey

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A Culture
Of Empowerment
The Workspace of the Future is not about the
walls that surround you. It’s about working
more productively, efficiently and
collaboratively.
• Workspace need to be ecosystem of spaces to shift between
work modes.
• Brings together and improves the physical, virtual, and
experiential aspects of the workplace
• More interaction and better collaboration experience
• Intuitive user experience among highly connected mobile users
• Connecting people to devices and apps will give them the data
and information to make better decisions
• Ensure wellness & wellbeing of employees and avoid
technological burn out
Focus Space Huddle Space Social Space
Collaboration
Space

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15. © 2018 Cisco and/or its affiliates. All rights reserved.
1
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Cisco Enabling Workspace Transformation
Enhance the employee
empowerment &
experience
Increase productivity
Increase employee
effectiveness
Optimize & reduce
the carbon footprint.
Increase agility &
sustainability
Ensure security

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Adoption With Gamification
• Boosting work culture
• Activity to encourage engagement
• Driving desired behavior's
• Increasing participation & loyalty
• Creating a brand experience and a story
• Gathering intelligence data through feedbacks
• Appeal to a multi-generational workforce
Game mechanics here to help

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18. © 2018 Cisco and/or its affiliates. All rights reserved.
Energy &
Asset
manageme
nt
ISE
DUO
A Day in the Life of a Cognitive Spaces Employee Experience
Digital
Building
BMS
CUCM
VCS
Calendaring
Service
Directory
&
Access
Control
HRMS CRM
SD-WAN &
DNA Center
DNA
Spaces &
Kinetics
Webex
Teams
DNA Centre & SDWAN
Simplifying Employee Experience

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Better understanding of the workforce and employee
experience through integrated technology solution.
Visibility & data insight
Utilizing the workplace as a tool to strengthen company
ageless culture, improve employee engagement and
productivity
Employee engagement and culture
Approaching problems as “experience architects”
Design thinking
Crafting workplace experiences that communicate and
reinforce the company’s value proposition.
Employee experience and brand
Facility Management To Experience Manager

20. © 2018 Cisco and/or its affiliates. All rights reserved.
Workspaces Transformation Solution Benefits
§ More choices: work
from anywhere, on from
any device
§ Ability to share ideas &
collaborate easily with
coworkers
§ Consistent experience
regardless of location
§ Increased productivity
Workforce
IT
§ Simplified deployment
using open standards
§ Management of multiple
IT systems through
integrated approach
§ Scalable solution
§ Optimize IT costs by
leveraging assets and
better visibility of
technology adoption
Facilities
§ Optimize real estate utilization
and facility services
§ Reduce energy consumption
and waste
§ Simplify management of
facilities assets
§ Predict and adopt to changing
workplace practices easily
CxO
§ Improve employee productivity
through better utilization of tools
and systems
§ Attract and retain talents by
providing agile work space.
§ Higher ROI through systems that
increase value together when
integrated

21. © 2018 Cisco and/or its affiliates. All rights reserved.

22. © 2018 Cisco and/or its affiliates. All rights reserved.