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Voicecon094distrfinal 090427125221 Phpapp01
The document discusses how collaboration networks will be as important for enterprises as social networks are for consumers. It argues that collaboration will redefine innovation, productivity, and the future of work through boundaryless organizations and information fabrics. New experiences will be enabled through technology adoption of applications, devices, and network services that provide context about users. The network will be a platform integrating these tools to allow rich collaboration within and between organizations.
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Voicecon094distrfinal 090427125221 Phpapp01
- 2. Future of Collaboration by@SamTheButcher wordle.net
- 3. will be toenterprises what social networks are to consumers COLLABORATION NETWORKS
- 4. It is notabout “on-premise” versus “on-demand”. It will be all about the user EXPERIENCE
- 5. INNOVATION will beredefined by operational excellence
- 6. Organizations without boundaries willdrive the next wave of PRODUCTIVITY
- 7. Information Technology will evolveinto “INFORMATION FABRIC”
- 8. Implications For TheFuture Of Work COLLABORATION IS MORE CRITICAL THAN EVERCOLLABORATION IS MORE CRITICAL THAN EVER Where we workWhen we work What tools we useWho We Work WithHow we work
- 9.
- 10. New And BetterExperiencesNew And Better Experiences Technology Adoption Provides The Foundation For Collaboration in the Enterprise Applications & Devices - SOA, XML, Web 2.0 tools, Mashups - Business, collaboration, industry applications - Smart Phones & PDA’s, desktop devices Network Services: - Security (WIPS, NAC, SCM) - Context (Location, Presence) - Application Acceleration - Virtualization Networks: - Fixed LAN - Wireless - Mobile Data Networks - Premise & Cloud Integrated Services Any Combination of Applications and Devices The Network Is The Platform
- 11. The Network IsThe Platform For Collaboration… Combining the best of premises-based and on-demand networks to enable rich and seamless collaboration
- 12. Policy Security LocationAccessVirtualizationPresence Integrated Network Services Provide Intelligence and Context... Who are you? What is your role in the organization? What are your permissions? Where are you? Are you available? What device are you using?
- 13. …To A BroadRange of Cisco Applications And Devices Audio Conferencing TelephonyWeb Conferencing Video ConferencingCustomer Care Email IM Mobility TelePresence Team Spaces Policy Security LocationAccessVirtualization Presence
- 14. …And Extend IntoA Multi-Vendor World Policy Security LocationAccessVirtualization Presence Audio Conferencing TelephonyWeb Conferencing Video ConferencingCustomer Care Email IM Mobility TelePresence Team SpacesCollaboration Applications 3rd Party DevicesBusiness Applications Custom Applications
- 15. …To Enable NewAnd Better Experiences
- 17. © 2009 CiscoSystems, Inc. All rights reserved. Cisco PublicPresentation_ID 17 Technology 1717 CultureProcess What Does It Mean For You?
- 18. © 2009 CiscoSystems, Inc. All rights reserved. Cisco PublicPresentation_ID 18 Business Imperatives During Challenging Times Boundaryless Organization Competitive Differentiation Customer Intimacy Employee Productivity Cost Reduction
- 19. © 2009 CiscoSystems, Inc. All rights reserved. Cisco PublicPresentation_ID 19 Mapping Collaboration Initiatives To Business Imperatives Boundaryless Organization Competitive Differentiation Customer Intimacy Employee Productivity Cost Reduction Technology TelePresence: $172M in travel savings in FY08 Telecommuting: $277M per year in employee time savings Cisco SOAR: 45% increase in specialist interactions w/ customers Unified Communications: Acquisitions in 8 days vs. 45 iZone Wiki: Collaborative innovation New $1B businesses Process Collaborative Support: $4M in support costs saved through Mac Wiki Deal Approval Process: Increased approver productivity by $27M/Year User-Centered Design Process: Including customers in product design Deal Approval Process: $137M Margin Improvement Collaborative Prospecting w/ Resellers Culture Connected Workplace: $82M in real estate & cost savings Promoting Employee Participation: C-Vision, Blogs, Ciscopedia, Directory Cisco 3.0: 1700 hours of customer interaction w/o travel Collaborative Leadership: 28 priorities per year vs. one or two Inter-Company Boards & Councils Source: Cisco IBSG, 2009
- 20. © 2009 CiscoSystems, Inc. All rights reserved. Cisco PublicPresentation_ID 20 Cisco’s Productivity Journey Information Sharing Transactions Interactions Collaboration FY95 FY00 FY05 FY08 0 1 2 3 4 5 Web 1.0 Web 2.0 Source: Cisco IBSG, 2009 Web 2.0 Collaboration Solutions $691M Web 1.0 Internet Solutions $3.7B Benefits ($B/Yr)
- 21. The Road Ahead Demonstrate cost savings & fast ROI Focus on productivity Differentiate your customer’s experience Start transitioning to a boundaryless organization Join Cisco’s collaboration community: www.cisco.com/go/joinconversation