SlideShare a Scribd company logo
1 of 16
Councillors and social media
What social media is and how to use it
Cllrs 10 - LGIU
Ingrid Koehler
4 February 2010
What is social media
Is it a collection of
tools?
As common as gossip
As revolutionary as the printing press
Don’t be fooled by the tools
Social media is
social
It’s a new way of
connecting
How are some councillors using it?
How are some councils using it?
How are citizens using it?
Wrench2 by Julia Manzerova on Flickr
Your most important
social media tool
Blogging
• Free platforms such
as Blogger and
Wordpress
• Almost as easy as
word processing
• Really, really easy
blogging via services
like Posterous (just
email)
Microblogging
• As much a listening
tool as a broadcasting
• Maybe a bit geeky?
• Important because
nodes of community
conversation often
use it.
• Great source of intel
Facebook
• More councillors use
Facebook than any
other social network (I
think)
• Difficult to control the
medium
• Excellent for
organising campaigns
• Go split personality!
Multi-media
• Rarely used as sole
social media channel
• Brilliant for
showcasing local
people, events and
projects
Sources of support
• www.civicsurf.org.uk a resource for
blogging councillors
• www.ideasocial.wetpaint.com draft guide
to social media for councillors
• www.socialbysocial.com a primer for
harnessing social media for social good
• www.communities.idea.gov.uk IDeA’s
communities of practice network
Contact me
Email: ingrid.koehler@idea.gov.uk
Blog: www.ideapolicy.wordpress.com
www.twitter.com/ingridk

More Related Content

Viewers also liked

Company Presentation
Company PresentationCompany Presentation
Company Presentationaidanika
 
Leeromgevingen en social media
Leeromgevingen en social mediaLeeromgevingen en social media
Leeromgevingen en social mediaSteven Verjans
 
PRESENTACION DE LOS GRUPOS DE ALIMENTOS
PRESENTACION DE LOS GRUPOS DE ALIMENTOSPRESENTACION DE LOS GRUPOS DE ALIMENTOS
PRESENTACION DE LOS GRUPOS DE ALIMENTOSwandasy
 
The Loss of HMAS SYDNEY 2: Medical Aspects- Westphalen
The Loss of HMAS SYDNEY 2: Medical Aspects- WestphalenThe Loss of HMAS SYDNEY 2: Medical Aspects- Westphalen
The Loss of HMAS SYDNEY 2: Medical Aspects- WestphalenLeishman Associates
 

Viewers also liked (6)

Company Presentation
Company PresentationCompany Presentation
Company Presentation
 
Gps mod 7 v2.1
Gps mod 7 v2.1Gps mod 7 v2.1
Gps mod 7 v2.1
 
Leeromgevingen en social media
Leeromgevingen en social mediaLeeromgevingen en social media
Leeromgevingen en social media
 
CALIFORNIAA!
CALIFORNIAA! CALIFORNIAA!
CALIFORNIAA!
 
PRESENTACION DE LOS GRUPOS DE ALIMENTOS
PRESENTACION DE LOS GRUPOS DE ALIMENTOSPRESENTACION DE LOS GRUPOS DE ALIMENTOS
PRESENTACION DE LOS GRUPOS DE ALIMENTOS
 
The Loss of HMAS SYDNEY 2: Medical Aspects- Westphalen
The Loss of HMAS SYDNEY 2: Medical Aspects- WestphalenThe Loss of HMAS SYDNEY 2: Medical Aspects- Westphalen
The Loss of HMAS SYDNEY 2: Medical Aspects- Westphalen
 

Similar to Cllrs 2010 Lgiu Standards Ik

Councillors and social media
Councillors and social mediaCouncillors and social media
Councillors and social mediaIngrid Koehler
 
Social media & internet tools for influencing policy
Social media & internet tools for influencing policySocial media & internet tools for influencing policy
Social media & internet tools for influencing policyIrina Kuznecova
 
7 Keys to Social media success April 2014
7 Keys to Social media success April 20147 Keys to Social media success April 2014
7 Keys to Social media success April 2014Steve Lowisz
 
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012sounddelivery
 
101118 edemocracy workshop in Brighton
101118 edemocracy workshop in Brighton101118 edemocracy workshop in Brighton
101118 edemocracy workshop in BrightonMark Walker
 
The State of Social Media (CII Talk)
The State of Social Media (CII Talk)The State of Social Media (CII Talk)
The State of Social Media (CII Talk)Jessica Brown
 
EAT SLEEP TWEET REPEAT: Using social media for research communications and se...
EAT SLEEP TWEET REPEAT: Using social media for research communications and se...EAT SLEEP TWEET REPEAT: Using social media for research communications and se...
EAT SLEEP TWEET REPEAT: Using social media for research communications and se...David Girling
 
Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3
Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3
Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3Web2LLP
 
100824 West Sussex PCT Introduction to social media
100824 West Sussex PCT Introduction to social media100824 West Sussex PCT Introduction to social media
100824 West Sussex PCT Introduction to social mediaMark Walker
 
Social Media presentation for Bradford Council
Social Media presentation for Bradford CouncilSocial Media presentation for Bradford Council
Social Media presentation for Bradford CouncilKirklees Council
 
Using Social Media to Bootstrap an NGO
Using Social Media to Bootstrap an NGOUsing Social Media to Bootstrap an NGO
Using Social Media to Bootstrap an NGOsuw
 
Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3
Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3
Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3Web2LLP
 
eDemocracy2012 Savica Pop Toneva Social_media-closer_to_the_civic
eDemocracy2012  Savica Pop Toneva Social_media-closer_to_the_civiceDemocracy2012  Savica Pop Toneva Social_media-closer_to_the_civic
eDemocracy2012 Savica Pop Toneva Social_media-closer_to_the_civice-Democracy Conference
 
Big Society and Social Media
Big Society and Social MediaBig Society and Social Media
Big Society and Social MediaLasa UK
 
2011 marlc-socialmedia-session-1-4
2011 marlc-socialmedia-session-1-42011 marlc-socialmedia-session-1-4
2011 marlc-socialmedia-session-1-4NEA
 

Similar to Cllrs 2010 Lgiu Standards Ik (20)

Councillors and social media
Councillors and social mediaCouncillors and social media
Councillors and social media
 
Social media & internet tools for influencing policy
Social media & internet tools for influencing policySocial media & internet tools for influencing policy
Social media & internet tools for influencing policy
 
7 Keys to Social media success April 2014
7 Keys to Social media success April 20147 Keys to Social media success April 2014
7 Keys to Social media success April 2014
 
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012
Using Social Media to Amplify Your Stories: Local Engagement Workshop April 2012
 
101118 edemocracy workshop in Brighton
101118 edemocracy workshop in Brighton101118 edemocracy workshop in Brighton
101118 edemocracy workshop in Brighton
 
The State of Social Media (CII Talk)
The State of Social Media (CII Talk)The State of Social Media (CII Talk)
The State of Social Media (CII Talk)
 
Social media for social change
Social media for social changeSocial media for social change
Social media for social change
 
EAT SLEEP TWEET REPEAT: Using social media for research communications and se...
EAT SLEEP TWEET REPEAT: Using social media for research communications and se...EAT SLEEP TWEET REPEAT: Using social media for research communications and se...
EAT SLEEP TWEET REPEAT: Using social media for research communications and se...
 
Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3
Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3
Session 2: Nicholas Standage (PAU) Blogging, µicroblogging and the top 3
 
Social Media
Social MediaSocial Media
Social Media
 
social media.pptx
social media.pptxsocial media.pptx
social media.pptx
 
Ccih webinar social_media_oct_25_2012_david_olson
Ccih webinar social_media_oct_25_2012_david_olsonCcih webinar social_media_oct_25_2012_david_olson
Ccih webinar social_media_oct_25_2012_david_olson
 
100824 West Sussex PCT Introduction to social media
100824 West Sussex PCT Introduction to social media100824 West Sussex PCT Introduction to social media
100824 West Sussex PCT Introduction to social media
 
Social Media presentation for Bradford Council
Social Media presentation for Bradford CouncilSocial Media presentation for Bradford Council
Social Media presentation for Bradford Council
 
Using Social Media to Bootstrap an NGO
Using Social Media to Bootstrap an NGOUsing Social Media to Bootstrap an NGO
Using Social Media to Bootstrap an NGO
 
Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3
Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3
Nicholas Standage - PAU Education - Blogging, µicroblogging and the top 3
 
Social Media Council - Co-creation Introduction
Social Media Council - Co-creation IntroductionSocial Media Council - Co-creation Introduction
Social Media Council - Co-creation Introduction
 
eDemocracy2012 Savica Pop Toneva Social_media-closer_to_the_civic
eDemocracy2012  Savica Pop Toneva Social_media-closer_to_the_civiceDemocracy2012  Savica Pop Toneva Social_media-closer_to_the_civic
eDemocracy2012 Savica Pop Toneva Social_media-closer_to_the_civic
 
Big Society and Social Media
Big Society and Social MediaBig Society and Social Media
Big Society and Social Media
 
2011 marlc-socialmedia-session-1-4
2011 marlc-socialmedia-session-1-42011 marlc-socialmedia-session-1-4
2011 marlc-socialmedia-session-1-4
 

More from Ingrid Koehler

Planning for social care provider failure
Planning for social care provider failure Planning for social care provider failure
Planning for social care provider failure Ingrid Koehler
 
Service design and commissioning
Service design and commissioningService design and commissioning
Service design and commissioningIngrid Koehler
 
Rugby and social media
Rugby and social mediaRugby and social media
Rugby and social mediaIngrid Koehler
 
Using social media for crisis comms
Using social media for crisis commsUsing social media for crisis comms
Using social media for crisis commsIngrid Koehler
 
The Future of Open Council Websites
The Future of Open Council WebsitesThe Future of Open Council Websites
The Future of Open Council WebsitesIngrid Koehler
 
Presentation to salar colleagues
Presentation to salar colleaguesPresentation to salar colleagues
Presentation to salar colleaguesIngrid Koehler
 
Delivering online conferences and capturing the benefits
Delivering online conferences and capturing the benefitsDelivering online conferences and capturing the benefits
Delivering online conferences and capturing the benefitsIngrid Koehler
 
Localbysocial North East
Localbysocial North EastLocalbysocial North East
Localbysocial North EastIngrid Koehler
 
Digital tools for professional learning
Digital tools for professional learningDigital tools for professional learning
Digital tools for professional learningIngrid Koehler
 
Online engagement examples
Online engagement examplesOnline engagement examples
Online engagement examplesIngrid Koehler
 

More from Ingrid Koehler (20)

Open data stories
Open data storiesOpen data stories
Open data stories
 
Bill's egypt project
Bill's egypt projectBill's egypt project
Bill's egypt project
 
Planning for social care provider failure
Planning for social care provider failure Planning for social care provider failure
Planning for social care provider failure
 
keytocare
keytocarekeytocare
keytocare
 
keytocare
keytocarekeytocare
keytocare
 
Home care facts
Home care facts Home care facts
Home care facts
 
home care facts
home care factshome care facts
home care facts
 
Service design and commissioning
Service design and commissioningService design and commissioning
Service design and commissioning
 
Rugby and social media
Rugby and social mediaRugby and social media
Rugby and social media
 
Using social media for crisis comms
Using social media for crisis commsUsing social media for crisis comms
Using social media for crisis comms
 
The Future of Open Council Websites
The Future of Open Council WebsitesThe Future of Open Council Websites
The Future of Open Council Websites
 
Shaping the day ru11
Shaping the day ru11Shaping the day ru11
Shaping the day ru11
 
Template for ru11 pdf
Template for ru11 pdfTemplate for ru11 pdf
Template for ru11 pdf
 
Template for ru11 pdf
Template for ru11 pdfTemplate for ru11 pdf
Template for ru11 pdf
 
Presentation to salar colleagues
Presentation to salar colleaguesPresentation to salar colleagues
Presentation to salar colleagues
 
Foi exchanger
Foi exchangerFoi exchanger
Foi exchanger
 
Delivering online conferences and capturing the benefits
Delivering online conferences and capturing the benefitsDelivering online conferences and capturing the benefits
Delivering online conferences and capturing the benefits
 
Localbysocial North East
Localbysocial North EastLocalbysocial North East
Localbysocial North East
 
Digital tools for professional learning
Digital tools for professional learningDigital tools for professional learning
Digital tools for professional learning
 
Online engagement examples
Online engagement examplesOnline engagement examples
Online engagement examples
 

Recently uploaded

Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebUiPathCommunity
 
Bluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdfBluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdfngoud9212
 
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Patryk Bandurski
 
"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii SoldatenkoFwdays
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubKalema Edgar
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentationphoebematthew05
 
Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024Neo4j
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesSinan KOZAK
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...Fwdays
 
My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024The Digital Insurer
 
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr LapshynFwdays
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Commit University
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraDeakin University
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 

Recently uploaded (20)

Dev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio WebDev Dives: Streamline document processing with UiPath Studio Web
Dev Dives: Streamline document processing with UiPath Studio Web
 
Bluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdfBluetooth Controlled Car with Arduino.pdf
Bluetooth Controlled Car with Arduino.pdf
 
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
 
"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko"Debugging python applications inside k8s environment", Andrii Soldatenko
"Debugging python applications inside k8s environment", Andrii Soldatenko
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding Club
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentation
 
Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024Build your next Gen AI Breakthrough - April 2024
Build your next Gen AI Breakthrough - April 2024
 
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort ServiceHot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
Unblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen FramesUnblocking The Main Thread Solving ANRs and Frozen Frames
Unblocking The Main Thread Solving ANRs and Frozen Frames
 
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks..."LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
"LLMs for Python Engineers: Advanced Data Analysis and Semantic Kernel",Oleks...
 
My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024My INSURER PTE LTD - Insurtech Innovation Award 2024
My INSURER PTE LTD - Insurtech Innovation Award 2024
 
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!Nell’iperspazio con Rocket: il Framework Web di Rust!
Nell’iperspazio con Rocket: il Framework Web di Rust!
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning era
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 

Cllrs 2010 Lgiu Standards Ik

Editor's Notes

  1. Asking people in the room what social media tools they use, Facebook, Twitter, etc. Maybe ask what people think about them...
  2. Social media is really about conversation, sharing formal and informal information. Gossip may seem trivial, but it’s an important part of the social fabric. Much of what takes place on social media may seem trivial, too – but a lot of it’s not...and when it’s about you, your organisation, your councillors – then it’s not trivial at all.
  3. Social media is radically transforming where conversations can take place. It’s puts the power of publishing into anyone’s hands – a huge shift in the control of information. So we shouldn’t underestimate its importance, but we can’t imagine that it will solve everything either. Just as the printing press shook up power and information, it didn’t mean the world became rosy. And just as it’s easier to publish great things...it’s easier to publish nasty things too.
  4. But the important thing is that social media isn’t necessarily Facebook or Twitter, it’s about extending connections and conversations. Making views more accessible and discoverable.
  5. I’m going to provide a brief run-through of how social media is being used in the context of local government. These are just a few examples. Twitter – to communicate with each other and with consituents YouTube – here a councillor raps six local pledges (badly) but this garnered wider press and online coverage of the six LibDem pledges for their area Blogging: councillors have been blogging for a while – this is a great way of explaining views in more detail – some are more conversational, so more reportage. There are as many different styles as there are councillor blogs
  6. Open mapping of grit bins in Sutton, to encourage ‘co-production’ Using social media monitoring tools to listen to what local people are saying for customer action, performance improvement and to take action Multi-media sites aimed at young people
  7. This first example is actually a video produced by a Regional Improvement and Efficiency Partnership for councils to put on their YouTube channels, but citizens will increasingly use the web to find out about councils and they may start from some unexpected places Neighbourhood social network. This is Harringay Online (the neighbourhood not the borough) it’s used to discuss local issues, local restaurants, more or life in that area – councils and councillors need to be aware of these expanding networks Help Me Investigate is a social network focused on helping people in the Birmingham area help each other get information from official sources. This could be as simple as navigating better information or it could be as complex as filing a freedom of information request and working together to use it. A fun example – this is a snowfall map on Twitter, using a simple rating system – and the first half of a post code, people were able to develop a fairly accurate picture of snowfall during recent snowfall.
  8. The most important thing to remember is that Google is forever...that is...anything you publish online is still out there...even if you’ve deleted something, it still can and will show up in other people’s caches, feed readers and so on.