Local by Social: Networked Innovation and the Knowledge Hub
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This document discusses the development of a Knowledge Hub to facilitate sharing of knowledge across local governments in the UK. It provides examples of how social media and crowdsourcing have been used by local governments to engage residents and solve problems. The Knowledge Hub will provide an online platform and tools to allow governments in the sector to securely share information and learn from each other. A beta launch is planned for April with the goal of supporting collaboration and innovation across local governments.
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Local by Social: Networked Innovation and the Knowledge Hub
- 1. Local by Social: networked innovation and the Knowledge Hub Ingrid Koehler January 2011 Monday, 7 March 2011
- 2. A bit of history... • Collaboration with NESTA • Building on Social by Social • The Internet as Infrastructure • Saving money, innovating and improving Monday, 7 March 2011
- 3. Why local by social? • huge opportunities • crisis as a lever for change • new technology as catalyst • pooling our learning Radhuset by permission of user To Die For on Flickr Monday, 7 March 2011
- 4. Monday, 7 March 2011
- 5. Get satisfaction Local crowd-sourced customer service and problem solving Monday, 7 March 2011
- 6. Patient Opinion Monday, 7 March 2011
- 7. My Police Monday, 7 March 2011
- 8. Monday, 7 March 2011
- 9. Central Bedfordshire Monday, 7 March 2011
- 10. Coventry Facebook and Crowdsourcing Monday, 7 March 2011
- 11. Twitter engagement from Dan Slee Police at Old Trafford by Reds on Tour on Flickr Monday, 7 March 2011
- 12. Councillor engagement Monday, 7 March 2011
- 13. It doesn’t have to be the council’s Monday, 7 March 2011
- 14. Open engagement localbysocial.net Sunderland March 4-5 Communities of Practice Blackburn March 18 Monday, 7 March 2011
- 15. Open government? • Transparent • Listening • Engaged • A movement, not a moment What if politicians invented the open source way? from OpenSourceWay on Flickr Monday, 7 March 2011
- 16. The focus of local • Moving away from experimentation, but staying playful • Tackling common issues together through the lens of real areas • Doing useful things usefully • Supporting local learning Monday, 7 March 2011
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- 20. A central hub for learning local.gov.uk/knowledgehub Monday, 7 March 2011
- 21. Monday, 7 March 2011
- 22. Extranet for the sector • Immediate capability to share knowledge across the sector • Ability to securely share information between partners and across organisations • Open source suite of tools to provide the sector with knowledge sharing capabilities local.gov.uk/knowledgehub Monday, 7 March 2011
- 23. When is it coming? • rapid development NOW! • apps development NOW! xSpend and Inform • Knowledge Hub conference 1 March • beta launch April • early summer local.gov.uk/knowledgehub Monday, 7 March 2011
- 24. Contact us • www.local.gov.uk/knowledgehub • www.twitter.com/knowledgehub • www.twitter.com/localbysocial • LocalbySocial.net • Knowledge Hub community of practice at http://bit.ly/KHubCoP • ingrid.koehler@local.gov.uk • www.twitter.com/ingridk • Monday, 7 March 2011