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Using social media for crisis comms

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Presentation on using social media for crisis communications to the Warning and Informing working group of the Surrey Resilience Forum on 7 November 11. Part of the Future Surrey programme www.futuresurrey.com

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Using social media for crisis comms

  1. 1. Surrey Management Presentation | FutureGov | 16. 08. 11
  2. 2. 2 MAJORPROJECTS 1 IDENTIFYING INNOVATORS ANDHELPING TO 2 SUPPORTING GREAT PRACTICESPREAD GOODPRACTICE ANDSHARE 3KNOWLEDGETHROUGHNETWORKS.
  3. 3. CORE PROJECTS
  4. 4. PRE-WEB CRISIS MANAGEMENTIncident Respond Broadcast
  5. 5. THE NEW WORLD
  6. 6. THE NEW WORLD
  7. 7. THE NEW WORLD
  8. 8. PREPAREDNESS
  9. 9. PREPAREDNESS
  10. 10. RESPONSE Photo credit: Mission accomplished by Kingbob.net on Flickr
  11. 11. RESPONSE
  12. 12. RESPONSE Photo credit: Highways Agency and Dan Slee on Flickr
  13. 13. RECOVERY
  14. 14. YOUR STRATEGY • plan • coordinate • listen • converse • act
  15. 15. USE TECH LIKE PEOPLE
  16. 16. NEW MODEL CRISIS MANAGEMENT Prepare Engage Broadcast Respond Share
  17. 17. WWW.FUTURESURREY.COM @FUTURESURREYINGRID@WEAREFUTUREGOV.COM

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