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Clear Voice Training
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- 2. What is ClearVoice? A simple telephone service using broadband instead of an old-fashioned phone line
- 3. The Clear VoiceStrategyFor CustomersFor PartnersFor ClearQuality Residential Voice
- 4. Feature-Rich Service (not just dial tone)
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- 7. More Products toSell
- 8. More Sales TeamCommissions
- 9. More Sales RepCommissions
- 10. More Reasons totalk with customers
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- 16. Compete w/ Cable& DSLLocal Calling AreaEntire United StatesIncluding Alaska & HawaiiAll of CanadaPuerto Rico
- 17. International RatesWe haveexcellent International rates$0.02 cents per minute to many populated areas of Mexico, and Western EuropeInternational Call Rates change often and without notice – refer to http://www.clear.com/internet-phone-service/international.php
- 18. Quality of Service(QoS)What is QoS?Prioritizes voice traffic over data traffic to reduce noise and other call interruptionsWith Clear Voice over a CLEAR connection, both inbound and outbound voice traffic are prioritizedPure play providers like Vonage, Packet8, Skype and magicJack can’t offer this quality because they don’t control the broadband connection
- 19. Clear Voice CompetitiveAnalysis$50$45$40$35$30$25$20Increasing Monthly Cost$15Basic Dial Tone Local Calling & e911Full Class-5 Features & VoicemailBasic Class-5 Features & VoicemailAdvanced VoIP FeaturesUnlimited Domestic Long-DistanceIncreasing Feature Capability
- 20. ETF does notpro-rate down over time
- 21. Clear Voice Adapter:Regular price $50 + Instant rebate $35 = $15Clear Voice Pricing
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- 24. Included & RequiredEquipmentIn the BoxClear Voice AdapterPower AdapterEthernet CableQuick Start GuideRequirements (not included)High-Speed InternetTelephone and cable (RJ-11)Computer with internet accessRequired to activate, not to make or receive phone callsEthernet CableLinksys 2102(Clear Voice Adapter)Power CableQuick Start Guide
- 25. Customer Setup –Basic Installation
- 26. Clear Voice witha wireless routerThe ATA should be connected directly to the Clear modemThe wireless router should be connected to LAN port on ATAThe phone will connect to the ATAThe ATA should be installed directly behind the modem. This allows voice traffic to have top priority and makes troubleshooting easier.
- 27. Inside WiringBest option:multi-station cordless phone systemClear does not offer inside wiring servicesIf the customer chooses, they can wire their home for multiple phone jacks Hire a professional Make the modifications themselves Network Interface Unit (NUI) – located on the outside the customer’s houseDisconnect all plugs and thoroughly cover the ends of each one with electrical tapeGive the customer the Clear Voice Inside Wiring Guide
- 28. Recommend a 5.8Ghz Multistation Cordless PhoneNo interference from 2.4 phonesNo reliance on inside wiringVery cost effectiveRecommend a PhoneVTech 5.8 GHz Cordless Phone w/ Caller ID & 2 Handsets - $25.00
- 29. Customer SetupClear Voicewith wireless routerClear Voice Adapter connected directly to Clear ModemWireless router connected to LAN port on Clear Voice AdapterPhone connected to Clear Voice AdapterClear Voice Adapter should be installed directly behind Clear Modem - this allows voice traffic to have top priority
- 30. Fax & AnalogLinesFax machines work across all marketsAnalog Line Devices work, includingCredit Card Machines / DirecTV & Dish DVR“Rule One”: Use Ethernet firstRequires *99 Dial PrefixAlarm systems: NOT recommended, NOT supported
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