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IPBX for  enterprise and small scale Industries  A Complete unified Communication  www.intellisofttech.com
Table of Content  Review of Business Comm.  IntelliSoft  IPX and Capabilities  Business Application Models  Benefits Summary 8/24/2009 IntelliSoft  Technologies Inc. 2
Challenges for Teleco Teleco’s Focuses Mobile > Fix Lines Individual > Business The Challenge Minute revenue from fix lines goes down steadily Maintenance cost goes higher(lines and equipments) Difficult to get update and support from telecom vendors Operation cost kept high 8/24/2009 IntelliSoft  Technologies Inc. 3
Opportunities for ITSP Easy to Setup Service Line:Internet (no installation, no separate rental) Device simple and affordable (network side, custom side) No geomorphic boundary Unlimited potentials for growth of “services”, and “features” Difficult to Become Giant Stability and Clarity	……. Basis of Teleco’s business Reach-ability		……. Inter-networks (PSTN, Mobile) Custom Service		…….    Need time to build up Policy, Cooperation,  Numbers 8/24/2009 IntelliSoft  Technologies Inc. 4
Opportunities for ITSP Business Customer (a good start) PROS:	Larger call volume 			Need “services/features” 			Has IT personal CONS:	Tough requirements on reliability and quality Common Setup in N. America Voice access method:	IP Trunk In Business premise:	IP PBX + IPPhone Rich feature and services 8/24/2009 IntelliSoft  Technologies Inc. 5
IntelliSoft IPX 8/24/2009 IntelliSoft  Technologies Inc. 6 Mobile Networks PSTN IntelliSoft  UCSG-iNGP100/200 IntelliSoft  UCSG-iNG B1000 IntelliSoft  UCSG-iNG H500/600 IntelliSoft  UCSG-iNG 2000 IntelliSoft  UCSG-iNG S6000 IntelliSoft  UCSG-iNG Office IPF 76 (OEM) IPF75 IPF73 ClearOne AAstra
IPX Product Lines 7 8/24/2009 IntelliSoft  Technologies Inc.
IPX Product Lines 8 8/24/2009 IntelliSoft  Technologies Inc.
IPX Basic Capabilities 8/24/2009 IntelliSoft  Technologies Inc. 9
All in One 8/24/2009 IntelliSoft  Technologies Inc. 10 ISP ITSP PSTN Router Access Router Firewall VoIP Gateway Firewall VoIP GW     PBX/Key System     PBX  All - In - One VoIP Servers SIP VoIP Server Internet
Rich Services PBXBasics Call wait/hold/Xfer/park,3-way Pickup, No distrub, call back, hotline, call id Ring back music, schedule greeting, long distance policy Advanced Services Voice mail,billing,directory services Group call, follow-me, wake up call,IVR ACD, voice recording, paging Convergent Services Online phone management,Listen to voice msg 	 voice email, click to call, Interwork with CRM 8/24/2009 IntelliSoft  Technologies Inc. 11
Basics for a SMB – Scaling up PSTN INTERNET IP PSTN Business Site IntelliSoft  IPX P/O/H/E/B 102 101 103 104 Ethernet Switch 111 113 114 Printer Server 112 115 PC PC
Typical SMB Model 8/24/2009 IntelliSoft  Technologies Inc. 13 Most Calls FAX 911 Emergency ITSP Local PSTN 510-8888-7777 510-2345-6789
ITSP for Business Customers 8/24/2009 IntelliSoft  Technologies Inc. 14 Carriers E1 E1 Carrier’s NGN IPX  Soft-switch IPX Monitor, Mgmt IPX PBX/Key System INTERNET SMB Enterprise Group Enterprise Keep PBX
Mobile Office 8/24/2009 IntelliSoft  Technologies Inc. 15 301 Home ITSP/PSTN Hotel 401 INTERNET 101 102 Airport 103 501 Company
Enterprise Secured Voice Intranet 8/24/2009 IntelliSoft  Technologies Inc. 16 3031 3041 Local PSTN / ITSP Branch C 3051 INTERNET Local PSTN / ITSP Local PSTN / ITSP E1 VoIP line/trunk PSTN VoIP lines 2005 2002 2001 1013 1012 1011 Branch B HQ  A
Convert Legacy PBX into Hybrid IP PBX 8/24/2009 IntelliSoft  Technologies Inc. 17 Local PSTN / ITSP PBX/Key System IPX IPX INTERNET Local PSTN / ITSP Local PSTN / ITSP IPX IPX PBX/Key System PBX/Key System
Extend Service to Remote Cities 8/24/2009 IntelliSoft  Technologies Inc. 18 ,[object Object]
Assign local number to remote extensionsLocal PSTN/ITSP ,[object Object]
Caller ID works as local5671001 5671002 INTERNET 5671011 5671012 Encryption Encryption 5671021 5671022 567-1001 567-1002 567-1011 567-1012 567-1021 567-1022 Another Country HQ Branch in Another City
Global Centrex / Service Co-location 8/24/2009 IntelliSoft  Technologies Inc. 19 ITSP/PSTN ITSP/PSTN 7001101 7001201 7001103 7001203 8112201 8112203 8112101 8112103 (wide area) IPX Internet 8112101 8112103 8112101 8112103 8112101 7001101 8112103 7001103 7001201 8112201 7001203 8112203 Country B Country A
Redirect Toll Calls No changes to existing numbers No changes for receiving calls Accept incoming calls No changes for calling out to local numbers ITSP Internet OLD PSTN Carry old numbers Router Toll calls PBX EthernetSwitch
IntelliSoft  Based VoIP Service Network A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …) PoP 1 PoP2 IntelliSoft  Accounting  and Billing Server ITSP Network ITSP Network PoP: server and gateways A-Z Connections Accounting & Billing Mgmt INERNET Regular Accounts Outbound only/DID accounts Business/Individual Prepay/Post-pay ATA IP Network Calling Card Accounts Home Customer GSM Mobile Customer Business Customer
Layered VoIP Service Network A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …) PoP 1 PoP2 IntelliSoft  Accounting  and Billing Server ITSP Network INERNET VoIP Trunks INTERNET Local PSTN Local GSM IntelliSoft  Billing Server ATA IntelliSoft  Billing Server Whole Seller B Whole Seller  A
8/24/2009 IntelliSoft  Technologies Inc. 23 Q&A Thanks. www.IntelliSoft .com
Application Models (Examples) 8/24/2009 IntelliSoft  Technologies Inc. 24
Service Model - Business 8/24/2009 IntelliSoft  Technologies Inc. 25
Service Model - Residential 8/24/2009 IntelliSoft  Technologies Inc. 26
Service Model – Calling Cards 8/24/2009 IntelliSoft  Technologies Inc. 27
Service Model - Hotel Chain 8/24/2009 IntelliSoft  Technologies Inc. 28
Service Model – Travel Agent 8/24/2009 IntelliSoft  Technologies Inc. 29
Service Model – Internet Cafe 8/24/2009 IntelliSoft  Technologies Inc. 30
IPX & Broadband Wireless 8/24/2009 IntelliSoft  Technologies Inc. 31 Secured Data VPN, Secured VoIP WiFi WiMAX Backbone WiFi E1-PRI Controller, Servers PSTN/ITSP
myIPX.net 8/24/2009 IntelliSoft  Technologies Inc. 32
Summary: Why IP PBX? 8/24/2009 IntelliSoft  Technologies Inc. 33
Hybrid IP PBX 8/24/2009 IntelliSoft  Technologies Inc. 34
SMB Network 8/24/2009 IntelliSoft  Technologies Inc. 35
Mesh IPX Voice Network 8/24/2009 IntelliSoft  Technologies Inc. 36
Star IPX Voice Network 8/24/2009 IntelliSoft  Technologies Inc. 37
Mixed IPX Voice Network 8/24/2009 IntelliSoft  Technologies Inc. 38
Extranet Interfaces 8/24/2009 IntelliSoft  Technologies Inc. 39
Shared Extranet Interfaces 8/24/2009 IntelliSoft  Technologies Inc. 40
Call Center 8/24/2009 IntelliSoft  Technologies Inc. 41

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IPPBX

  • 1. IPBX for enterprise and small scale Industries A Complete unified Communication www.intellisofttech.com
  • 2. Table of Content  Review of Business Comm.  IntelliSoft IPX and Capabilities  Business Application Models  Benefits Summary 8/24/2009 IntelliSoft Technologies Inc. 2
  • 3. Challenges for Teleco Teleco’s Focuses Mobile > Fix Lines Individual > Business The Challenge Minute revenue from fix lines goes down steadily Maintenance cost goes higher(lines and equipments) Difficult to get update and support from telecom vendors Operation cost kept high 8/24/2009 IntelliSoft Technologies Inc. 3
  • 4. Opportunities for ITSP Easy to Setup Service Line:Internet (no installation, no separate rental) Device simple and affordable (network side, custom side) No geomorphic boundary Unlimited potentials for growth of “services”, and “features” Difficult to Become Giant Stability and Clarity ……. Basis of Teleco’s business Reach-ability ……. Inter-networks (PSTN, Mobile) Custom Service ……. Need time to build up Policy, Cooperation, Numbers 8/24/2009 IntelliSoft Technologies Inc. 4
  • 5. Opportunities for ITSP Business Customer (a good start) PROS: Larger call volume Need “services/features” Has IT personal CONS: Tough requirements on reliability and quality Common Setup in N. America Voice access method: IP Trunk In Business premise: IP PBX + IPPhone Rich feature and services 8/24/2009 IntelliSoft Technologies Inc. 5
  • 6. IntelliSoft IPX 8/24/2009 IntelliSoft Technologies Inc. 6 Mobile Networks PSTN IntelliSoft UCSG-iNGP100/200 IntelliSoft UCSG-iNG B1000 IntelliSoft UCSG-iNG H500/600 IntelliSoft UCSG-iNG 2000 IntelliSoft UCSG-iNG S6000 IntelliSoft UCSG-iNG Office IPF 76 (OEM) IPF75 IPF73 ClearOne AAstra
  • 7. IPX Product Lines 7 8/24/2009 IntelliSoft Technologies Inc.
  • 8. IPX Product Lines 8 8/24/2009 IntelliSoft Technologies Inc.
  • 9. IPX Basic Capabilities 8/24/2009 IntelliSoft Technologies Inc. 9
  • 10. All in One 8/24/2009 IntelliSoft Technologies Inc. 10 ISP ITSP PSTN Router Access Router Firewall VoIP Gateway Firewall VoIP GW PBX/Key System PBX All - In - One VoIP Servers SIP VoIP Server Internet
  • 11. Rich Services PBXBasics Call wait/hold/Xfer/park,3-way Pickup, No distrub, call back, hotline, call id Ring back music, schedule greeting, long distance policy Advanced Services Voice mail,billing,directory services Group call, follow-me, wake up call,IVR ACD, voice recording, paging Convergent Services Online phone management,Listen to voice msg voice email, click to call, Interwork with CRM 8/24/2009 IntelliSoft Technologies Inc. 11
  • 12. Basics for a SMB – Scaling up PSTN INTERNET IP PSTN Business Site IntelliSoft IPX P/O/H/E/B 102 101 103 104 Ethernet Switch 111 113 114 Printer Server 112 115 PC PC
  • 13. Typical SMB Model 8/24/2009 IntelliSoft Technologies Inc. 13 Most Calls FAX 911 Emergency ITSP Local PSTN 510-8888-7777 510-2345-6789
  • 14. ITSP for Business Customers 8/24/2009 IntelliSoft Technologies Inc. 14 Carriers E1 E1 Carrier’s NGN IPX Soft-switch IPX Monitor, Mgmt IPX PBX/Key System INTERNET SMB Enterprise Group Enterprise Keep PBX
  • 15. Mobile Office 8/24/2009 IntelliSoft Technologies Inc. 15 301 Home ITSP/PSTN Hotel 401 INTERNET 101 102 Airport 103 501 Company
  • 16. Enterprise Secured Voice Intranet 8/24/2009 IntelliSoft Technologies Inc. 16 3031 3041 Local PSTN / ITSP Branch C 3051 INTERNET Local PSTN / ITSP Local PSTN / ITSP E1 VoIP line/trunk PSTN VoIP lines 2005 2002 2001 1013 1012 1011 Branch B HQ A
  • 17. Convert Legacy PBX into Hybrid IP PBX 8/24/2009 IntelliSoft Technologies Inc. 17 Local PSTN / ITSP PBX/Key System IPX IPX INTERNET Local PSTN / ITSP Local PSTN / ITSP IPX IPX PBX/Key System PBX/Key System
  • 18.
  • 19.
  • 20. Caller ID works as local5671001 5671002 INTERNET 5671011 5671012 Encryption Encryption 5671021 5671022 567-1001 567-1002 567-1011 567-1012 567-1021 567-1022 Another Country HQ Branch in Another City
  • 21. Global Centrex / Service Co-location 8/24/2009 IntelliSoft Technologies Inc. 19 ITSP/PSTN ITSP/PSTN 7001101 7001201 7001103 7001203 8112201 8112203 8112101 8112103 (wide area) IPX Internet 8112101 8112103 8112101 8112103 8112101 7001101 8112103 7001103 7001201 8112201 7001203 8112203 Country B Country A
  • 22. Redirect Toll Calls No changes to existing numbers No changes for receiving calls Accept incoming calls No changes for calling out to local numbers ITSP Internet OLD PSTN Carry old numbers Router Toll calls PBX EthernetSwitch
  • 23. IntelliSoft Based VoIP Service Network A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …) PoP 1 PoP2 IntelliSoft Accounting and Billing Server ITSP Network ITSP Network PoP: server and gateways A-Z Connections Accounting & Billing Mgmt INERNET Regular Accounts Outbound only/DID accounts Business/Individual Prepay/Post-pay ATA IP Network Calling Card Accounts Home Customer GSM Mobile Customer Business Customer
  • 24. Layered VoIP Service Network A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …) PoP 1 PoP2 IntelliSoft Accounting and Billing Server ITSP Network INERNET VoIP Trunks INTERNET Local PSTN Local GSM IntelliSoft Billing Server ATA IntelliSoft Billing Server Whole Seller B Whole Seller A
  • 25. 8/24/2009 IntelliSoft Technologies Inc. 23 Q&A Thanks. www.IntelliSoft .com
  • 26. Application Models (Examples) 8/24/2009 IntelliSoft Technologies Inc. 24
  • 27. Service Model - Business 8/24/2009 IntelliSoft Technologies Inc. 25
  • 28. Service Model - Residential 8/24/2009 IntelliSoft Technologies Inc. 26
  • 29. Service Model – Calling Cards 8/24/2009 IntelliSoft Technologies Inc. 27
  • 30. Service Model - Hotel Chain 8/24/2009 IntelliSoft Technologies Inc. 28
  • 31. Service Model – Travel Agent 8/24/2009 IntelliSoft Technologies Inc. 29
  • 32. Service Model – Internet Cafe 8/24/2009 IntelliSoft Technologies Inc. 30
  • 33. IPX & Broadband Wireless 8/24/2009 IntelliSoft Technologies Inc. 31 Secured Data VPN, Secured VoIP WiFi WiMAX Backbone WiFi E1-PRI Controller, Servers PSTN/ITSP
  • 34. myIPX.net 8/24/2009 IntelliSoft Technologies Inc. 32
  • 35. Summary: Why IP PBX? 8/24/2009 IntelliSoft Technologies Inc. 33
  • 36. Hybrid IP PBX 8/24/2009 IntelliSoft Technologies Inc. 34
  • 37. SMB Network 8/24/2009 IntelliSoft Technologies Inc. 35
  • 38. Mesh IPX Voice Network 8/24/2009 IntelliSoft Technologies Inc. 36
  • 39. Star IPX Voice Network 8/24/2009 IntelliSoft Technologies Inc. 37
  • 40. Mixed IPX Voice Network 8/24/2009 IntelliSoft Technologies Inc. 38
  • 41. Extranet Interfaces 8/24/2009 IntelliSoft Technologies Inc. 39
  • 42. Shared Extranet Interfaces 8/24/2009 IntelliSoft Technologies Inc. 40
  • 43. Call Center 8/24/2009 IntelliSoft Technologies Inc. 41
  • 44. IVR Example - school 8/24/2009 IntelliSoft Technologies Inc. 42
  • 45. IVR Example – Internet Service 8/24/2009 IntelliSoft Technologies Inc. 43