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IPPBX
1. IPBX for enterprise and small scale Industries A Complete unified Communication www.intellisofttech.com
2. Table of Content Review of Business Comm. IntelliSoft IPX and Capabilities Business Application Models Benefits Summary 8/24/2009 IntelliSoft Technologies Inc. 2
3. Challenges for Teleco Teleco’s Focuses Mobile > Fix Lines Individual > Business The Challenge Minute revenue from fix lines goes down steadily Maintenance cost goes higher(lines and equipments) Difficult to get update and support from telecom vendors Operation cost kept high 8/24/2009 IntelliSoft Technologies Inc. 3
4. Opportunities for ITSP Easy to Setup Service Line:Internet (no installation, no separate rental) Device simple and affordable (network side, custom side) No geomorphic boundary Unlimited potentials for growth of “services”, and “features” Difficult to Become Giant Stability and Clarity ……. Basis of Teleco’s business Reach-ability ……. Inter-networks (PSTN, Mobile) Custom Service ……. Need time to build up Policy, Cooperation, Numbers 8/24/2009 IntelliSoft Technologies Inc. 4
5. Opportunities for ITSP Business Customer (a good start) PROS: Larger call volume Need “services/features” Has IT personal CONS: Tough requirements on reliability and quality Common Setup in N. America Voice access method: IP Trunk In Business premise: IP PBX + IPPhone Rich feature and services 8/24/2009 IntelliSoft Technologies Inc. 5
10. All in One 8/24/2009 IntelliSoft Technologies Inc. 10 ISP ITSP PSTN Router Access Router Firewall VoIP Gateway Firewall VoIP GW PBX/Key System PBX All - In - One VoIP Servers SIP VoIP Server Internet
11. Rich Services PBXBasics Call wait/hold/Xfer/park,3-way Pickup, No distrub, call back, hotline, call id Ring back music, schedule greeting, long distance policy Advanced Services Voice mail,billing,directory services Group call, follow-me, wake up call,IVR ACD, voice recording, paging Convergent Services Online phone management,Listen to voice msg voice email, click to call, Interwork with CRM 8/24/2009 IntelliSoft Technologies Inc. 11
12. Basics for a SMB – Scaling up PSTN INTERNET IP PSTN Business Site IntelliSoft IPX P/O/H/E/B 102 101 103 104 Ethernet Switch 111 113 114 Printer Server 112 115 PC PC
13. Typical SMB Model 8/24/2009 IntelliSoft Technologies Inc. 13 Most Calls FAX 911 Emergency ITSP Local PSTN 510-8888-7777 510-2345-6789
14. ITSP for Business Customers 8/24/2009 IntelliSoft Technologies Inc. 14 Carriers E1 E1 Carrier’s NGN IPX Soft-switch IPX Monitor, Mgmt IPX PBX/Key System INTERNET SMB Enterprise Group Enterprise Keep PBX
15. Mobile Office 8/24/2009 IntelliSoft Technologies Inc. 15 301 Home ITSP/PSTN Hotel 401 INTERNET 101 102 Airport 103 501 Company
16. Enterprise Secured Voice Intranet 8/24/2009 IntelliSoft Technologies Inc. 16 3031 3041 Local PSTN / ITSP Branch C 3051 INTERNET Local PSTN / ITSP Local PSTN / ITSP E1 VoIP line/trunk PSTN VoIP lines 2005 2002 2001 1013 1012 1011 Branch B HQ A
17. Convert Legacy PBX into Hybrid IP PBX 8/24/2009 IntelliSoft Technologies Inc. 17 Local PSTN / ITSP PBX/Key System IPX IPX INTERNET Local PSTN / ITSP Local PSTN / ITSP IPX IPX PBX/Key System PBX/Key System
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20. Caller ID works as local5671001 5671002 INTERNET 5671011 5671012 Encryption Encryption 5671021 5671022 567-1001 567-1002 567-1011 567-1012 567-1021 567-1022 Another Country HQ Branch in Another City
21. Global Centrex / Service Co-location 8/24/2009 IntelliSoft Technologies Inc. 19 ITSP/PSTN ITSP/PSTN 7001101 7001201 7001103 7001203 8112201 8112203 8112101 8112103 (wide area) IPX Internet 8112101 8112103 8112101 8112103 8112101 7001101 8112103 7001103 7001201 8112201 7001203 8112203 Country B Country A
22. Redirect Toll Calls No changes to existing numbers No changes for receiving calls Accept incoming calls No changes for calling out to local numbers ITSP Internet OLD PSTN Carry old numbers Router Toll calls PBX EthernetSwitch
23. IntelliSoft Based VoIP Service Network A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …) PoP 1 PoP2 IntelliSoft Accounting and Billing Server ITSP Network ITSP Network PoP: server and gateways A-Z Connections Accounting & Billing Mgmt INERNET Regular Accounts Outbound only/DID accounts Business/Individual Prepay/Post-pay ATA IP Network Calling Card Accounts Home Customer GSM Mobile Customer Business Customer
24. Layered VoIP Service Network A-Z GLOBAL VOICE NETWORK (PSTN, IP TELEPHONY, …) PoP 1 PoP2 IntelliSoft Accounting and Billing Server ITSP Network INERNET VoIP Trunks INTERNET Local PSTN Local GSM IntelliSoft Billing Server ATA IntelliSoft Billing Server Whole Seller B Whole Seller A