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City & Guilds Group
AGENDA
The City & Guilds Group




City & Guilds   The Institute of   NPTC
                Leadership and
                Management (ILM)   Land Based
                                   Services
Background

  HQ in Central London
  UK’s largest and oldest
  vocational awarding body
  Founded in 1878 by City of
  London & the Craft Guilds of
  London
  Royal Charter in 1900
  Over 500 qualifications in 28
  industry sectors
  Over 2.2 million learners a
  year
WE WERE FOUNDED BECAUSE OF A NEED…..

                      ENERGY


                               CONSTRUCTION

                  EMPLOYMENT
    ENGINEERING




5
                                     AUTOMOTIVE
THE SAME NEED EXISTS TODAY

    ENGINEERING
                  ENERGY
                                 CONSTRUCTION

                  EMPLOYMENT




                             AUTOMOTIVE
6
            TECHNOLOGY
HERITAGE
With over 130 years’ experience, we
are a world-leader in vocational
education.

Our progressive qualifications are
recognised internationally as the
benchmark for workplace excellence.

Our skills development
programmes are used globally by
governments and industries.

Worldwide during the last 20
years, over 20 million have received
a City & Guilds qualification.
7
GLOBAL REACH



                 Dublin
                 London
                      Budapest


                                                         Shanghai
                                         Dubai Delhi   Hong Kong

      Barbados                                   Kuala Lumpur
                 Ghana Accra                  Colombo
                                                   Singapore
                               Nairobi

                        Johannesburg
Regional Operations

                Since 1960s
                Regional presence since 1999
                Based in Dubai Knowledge
                Village
                Activities:
                  Business Development
                  Account Management
                  Customer Service
                  Quality
Regional Partners
 Commercial Sector focus
 Across industry sectors
  Banking
  Manufacturing
  Oil & Gas
  Service Industries
  Aviation
  Security
 Private Sector
 Public Sector
 Supporting Nationalisation
Employer journey

                           Investment
                            choices &
                            rationale




  Learning                                      Qualifications
 transfer &                                       choices
 evaluation
  choices




                                        Programme
              Assessment                   design
               choices                  & delivery
                                          choices
Investment choices & rationale
             City & Guilds will:
              City & Guilds will:
     Match your staff development
      Match your staff development
       needs to your business needs
        needs to your business needs
     Identify learner populations, and
      Identify learner populations, and
       relevant skills requirements
        relevant skills requirements
     Determine future skills needs for
      Determine future skills needs for
       employees within current roles
                                                Qualifications choices
        employees within current roles
                                                     City & Guilds will:
                                                      City & Guilds will:
                                            Compare your current training
                                             Compare your current training
                                              outcomes against your business
                                               outcomes against your business
                                              needs
                                               needs
                                            Review timeframes and current
                                             Review timeframes and current
                                              delivery of training
                                               delivery of training
                                            Identify and implement the most
                                             Identify and implement the most
                                              relevant, effective qualifications
                                               relevant, effective qualifications
Assessment choices
  To help you run your programmes
   To help you run your programmes
       your way, City & Guilds will:
        your way, City & Guilds will:
   Develop the most appropriate
    Develop the most appropriate
     assessment strategy for your
      assessment strategy for your
     organisation
      organisation
                                        Learning transfer &
   Use all relevant ‘business as
    Use all relevant ‘business as
     usual’ processes.
                                        evaluation choices
      usual’ processes.
   Minimise bureaucracy
    Minimise bureaucracy

                                         To enable you to review the impact
                                          To enable you to review the impact
                                               of your training investment,
                                                of your training investment,
                                                    City & Guilds will:
                                                     City & Guilds will:
                                          Help you measure the ROI from
                                           Help you measure the ROI from
                                            your training
                                             your training
                                          Demonstrate the link to
                                           Demonstrate the link to
                                            improved performance
                                             improved performance
                                          Demonstrate the alignment of
                                           Demonstrate the alignment of
                                            skills and development
                                             skills and development
                                            frameworks
                                             frameworks
PORTFOLIO OF INTERNATIONAL
QUALIFICATIONS




                                                                     Event and stadium
Business and IT   Construction      English language   Engineering
                                                                       management




                  Hospitality and   Leadership and                     Teaching and
  Healthcare                                            Tourism
                     catering        management                      assessing learning
Teaching & Learning Suite

    Introductory Training Skills
    Training & Assessing
    Teacher Training
    Classroom Support
    Early Years Teaching
    Library & Information Services
    English Language Teaching
Business & Technology


    Business Skills & Administration
    Reception & Office Skills
    Finance, Accounting, Book keeping
    Computerised Accounts
    IT for Users – Word-processing
    Spreadsheets, DTP, etc.
    IT for Systems Support
    IT for Software Development
    Media, Music & Sound Technology
Core qualifications for managers

                               New products
                               in response to
                               employer
                               demand
                               •Public Sector
                               •Facilities
                               Management
                               •Service
                               Improvement
                               •Leading Quality
                               •Waste
                               Management
                               •Quality
                               Management
City & Guilds Group Delivers

UK moderated internationally recognised qualifications
   Standard qualifications
   Customised qualifications
Global Quality Assurance
   Centre and programme approval systems
   Internal Assessors, external City & Guilds verification
   Appeals process
   Quality Audits
Qualified learners
   Who know how, can do and will be successful
External Quality Assurance provides:



 Global quality   Consistent and     Focus is on
 assurance (QA)   comparable:        building
 processes        same standards,    expertise in
                  assessments        country
                  and verification




  Affordable      Contributes to     Incorporates the
  assessment      enhancing the      ‘soft’ and ‘hard’
  model           national system    skills
Learning Assistant E-Portfolio
 With Learning Assistant everything is
 online. Rather than work with bulky
 paper portfolios, learners and trainers
 access a web-based e-portfolio that
 contains all relevant course material.
Any questions?




 ????
        ?
                        ?
?           ?
                            ?
                ?       ?       ?
?                   ?
                            ?
    ?   ?
                    ?           ?
Thank   Amanda Kelleher
        Regional Manager


you
        Middle East


         +971 4437 7580
        
        amanda.kelleher@cityandguilds.com

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City & Guilds General Presentation

  • 3. The City & Guilds Group City & Guilds The Institute of NPTC Leadership and Management (ILM) Land Based Services
  • 4. Background HQ in Central London UK’s largest and oldest vocational awarding body Founded in 1878 by City of London & the Craft Guilds of London Royal Charter in 1900 Over 500 qualifications in 28 industry sectors Over 2.2 million learners a year
  • 5. WE WERE FOUNDED BECAUSE OF A NEED….. ENERGY CONSTRUCTION EMPLOYMENT ENGINEERING 5 AUTOMOTIVE
  • 6. THE SAME NEED EXISTS TODAY ENGINEERING ENERGY CONSTRUCTION EMPLOYMENT AUTOMOTIVE 6 TECHNOLOGY
  • 7. HERITAGE With over 130 years’ experience, we are a world-leader in vocational education. Our progressive qualifications are recognised internationally as the benchmark for workplace excellence. Our skills development programmes are used globally by governments and industries. Worldwide during the last 20 years, over 20 million have received a City & Guilds qualification. 7
  • 8. GLOBAL REACH Dublin London Budapest Shanghai Dubai Delhi Hong Kong Barbados Kuala Lumpur Ghana Accra Colombo Singapore Nairobi Johannesburg
  • 9. Regional Operations Since 1960s Regional presence since 1999 Based in Dubai Knowledge Village Activities: Business Development Account Management Customer Service Quality
  • 10. Regional Partners Commercial Sector focus Across industry sectors Banking Manufacturing Oil & Gas Service Industries Aviation Security Private Sector Public Sector Supporting Nationalisation
  • 11. Employer journey Investment choices & rationale Learning Qualifications transfer & choices evaluation choices Programme Assessment design choices & delivery choices
  • 12. Investment choices & rationale City & Guilds will: City & Guilds will:  Match your staff development  Match your staff development needs to your business needs needs to your business needs  Identify learner populations, and  Identify learner populations, and relevant skills requirements relevant skills requirements  Determine future skills needs for  Determine future skills needs for employees within current roles Qualifications choices employees within current roles City & Guilds will: City & Guilds will:  Compare your current training  Compare your current training outcomes against your business outcomes against your business needs needs  Review timeframes and current  Review timeframes and current delivery of training delivery of training  Identify and implement the most  Identify and implement the most relevant, effective qualifications relevant, effective qualifications
  • 13. Assessment choices To help you run your programmes To help you run your programmes your way, City & Guilds will: your way, City & Guilds will:  Develop the most appropriate  Develop the most appropriate assessment strategy for your assessment strategy for your organisation organisation Learning transfer &  Use all relevant ‘business as  Use all relevant ‘business as usual’ processes. evaluation choices usual’ processes.  Minimise bureaucracy  Minimise bureaucracy To enable you to review the impact To enable you to review the impact of your training investment, of your training investment, City & Guilds will: City & Guilds will:  Help you measure the ROI from  Help you measure the ROI from your training your training  Demonstrate the link to  Demonstrate the link to improved performance improved performance  Demonstrate the alignment of  Demonstrate the alignment of skills and development skills and development frameworks frameworks
  • 14. PORTFOLIO OF INTERNATIONAL QUALIFICATIONS Event and stadium Business and IT Construction English language Engineering management Hospitality and Leadership and Teaching and Healthcare Tourism catering management assessing learning
  • 15. Teaching & Learning Suite Introductory Training Skills Training & Assessing Teacher Training Classroom Support Early Years Teaching Library & Information Services English Language Teaching
  • 16. Business & Technology Business Skills & Administration Reception & Office Skills Finance, Accounting, Book keeping Computerised Accounts IT for Users – Word-processing Spreadsheets, DTP, etc. IT for Systems Support IT for Software Development Media, Music & Sound Technology
  • 17. Core qualifications for managers New products in response to employer demand •Public Sector •Facilities Management •Service Improvement •Leading Quality •Waste Management •Quality Management
  • 18. City & Guilds Group Delivers UK moderated internationally recognised qualifications Standard qualifications Customised qualifications Global Quality Assurance Centre and programme approval systems Internal Assessors, external City & Guilds verification Appeals process Quality Audits Qualified learners Who know how, can do and will be successful
  • 19. External Quality Assurance provides: Global quality Consistent and Focus is on assurance (QA) comparable: building processes same standards, expertise in assessments country and verification Affordable Contributes to Incorporates the assessment enhancing the ‘soft’ and ‘hard’ model national system skills
  • 20. Learning Assistant E-Portfolio With Learning Assistant everything is online. Rather than work with bulky paper portfolios, learners and trainers access a web-based e-portfolio that contains all relevant course material.
  • 21. Any questions? ???? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
  • 22. Thank Amanda Kelleher Regional Manager you Middle East  +971 4437 7580  amanda.kelleher@cityandguilds.com

Editor's Notes

  1. City & Guilds was founded in 1878. First Industrial revolution. City and the Guilds came together to meet a specific need for skills. Important that our brand strategy had its roots firmed planted in our proud history.
  2. We think that need for new skills exists again today. Huge shifts in external environment. In the UK, the top 10 jobs demanded by young people didn’t exist 5 years ago. How quickly the world of employment is moving and we have to keep up and be relevant. Link to employability.
  3. Can work with employers at all or any of the stages to provide a complete, bespoke solution that meets business need.
  4. We will enable that training supports the objectives of the wider business. We will review the existing training, and measure how it supports the needs of the wider business. City & Guilds will also review the current delivery model to identify if any efficiencies can made. E.g. over assessment We will identify the most suitable qualification to match the requirements of the business. Where qualifications do not exist, City & Guilds can lobby industry to build new schemes. We will work with the organisation to implement a suitable delivery model, and ensure it is fully embedded within the organisation.
  5. Meeting Employer Requirements Skills Tests - Higher Level Qualifications
  6. From short 22 hours of learning for Team Leaders to programmes as an Award in Team Leading to 260 hours so over 12 months for a senior manager as a Diploma in Executive Management & Strategic Leadership BM to give out Smartie diagram and talk around: New structure of NVQs Bite sized learning Progression Award – Cert – Diploma Work based assessment – practical application of theory Specialist areas What sells well locally Top selling quals for Public sector: Coaching, Fac Mgt, L3 effect Mgt, L3 service Imp, Leading Quality Imp Private sector: Coaching culture in the workplace – L3 L3 FLM progression to coaching, L2 Effect Team member, L3 Leadership Qualifications which may be new or as yet untried in the market place: opportunities Action learning facilitation L5, Mgt consultancy L5 and l7 L3 managing innovation and change in the workplace L5 cert in mgt Skills – 13 credits to compete with CMI Apprenticeship packages Business consultancy
  7. Ensures that any person gaining a City & guilds qualification is working to international industry standards
  8. Learning Assistant is an innovative, reliable and cost effective e-portfolio solution that allows training organisations to dramatically improve the delivery of their vocational qualifications (QCF/NVQ/SVQ/VRQ etc). Developed specifically for the needs of centres delivering competence based courses, Learning Assistant provides powerful portfolio building and assessment tools. These features allow a wide range of organisations to accelerate their candidates learning, whilst both improving quality and reducing delivery costs. With Learning Assistant everything is online. Rather than work with bulky paper portfolios, your learners and trainers access a web-based e-portfolio that contains all relevant course material. Individual users upload evidence to the system allowing each person involved in the learning process to plan, give feedback, assess, verify and finally award the qualification. Thanks to Learning Assistant our customers, realise many benefits including: improved Learner motivation, faster completions, better visibility and reduced delivery costs.
  9. Questions slide