Convexus is a niche consulting firm that provides expertise in developing customer acquisition, management, and retention processes. It was founded by three entrepreneurs with over 50 combined years of experience in sales, marketing, and operations at companies like Castrol and Asian Paints. Convexus focuses on understanding client needs, constraints, and environments to provide unique solutions that improve process efficiencies. Its services include consulting, learning solutions, and technology tools to enhance productivity and monitoring in areas like customer management, sales processes, channel strategies, and product communication development.

1. A Walkthru…

2. Our identity
•Derived from the latin word ‘convexus’ which means vaulted
•We help converge(synchronise) the diverse rays of ideas to
focus on the objective
•Our solutions provide a wider angle
•We get you to focus on small important
things(processes),which otherwise would be overlooked.

3. Vision
• Be recognised as the Leader in
the Customer Acquisition,
Management & Retention process
solutions domain.
• We will provide Unique solutions
by understanding real needs,
Mission constraints & the environment.
Our focus will be on increasing
process efficiencies.

4. • Founded by 3 entrepreneurs-(profiles on next slide)
• Convexses is a niche consulting firm with expertise
in the development of Customer Acquisition,
Management & Retention processes
• Extensive work experience of the founders in the
Automotive & Consumer goods sectors-collectively
over 50 yrs+ in MNC’s like Castrol,Asian Paints,HP etc

5. Nikhil Junnarkar-Extensive Sales & Marketing Experience-B2C & Franchising
domains
15+ years of sales & marketing experience. Worked with Castrol across levels starting from frontline
sales to Head of a region,Brand Management,Trade Marketing both in India & abroad.Was also part
of the Bikezone business.Founded Maadhyam- a Grassroots level skills building organisation.
Education:MMS(Mktng)-NMIMS,Mumbai ,B.Tech(Petrochemicals) –Dr B.A.T.U
Rahul Kulkarni-Extensive Sales & Marketing Experience-B2C & B2B domains
13+ years of sales & marketing experience. Worked with Millipore,Castrol, HP, and Asian Paints in
sales, marketing, and operations. Spearheaded development centers for sales managers, business
strategy for channel partners, and channel academy for indirect sales force.
Education:MBA,Symbiosis,Pune,DFM,NMIMS, Mumbai,BE(Electrical)
Dr. Harish Dwivedi-Expertise in technology consulting & product positioning
30+ years of experience in R&D ,Technology,QC & consulting /training in areas as diverse as
lubricating oils and greases to packaging and process development. Worked & consulted with
companies include Castrol, Amar Dye Chem JCB,TATA Motors, Godrej, Bajaj and Maruti Suzuki.
Experience of training 5000+ key mechanics , 2000+ fleet owners even in rural areas all across India
via one-one-interactions and videos. Specialization in handling customer complaints and developing
product positioning strategies.
Education :M.Sc (tech), Ph.D (Polymer Technology)-IIT Mumbai

6. Consulting Learning Solutions Technology
•Customer management • Training need analysis • Productivity
processes & programs enhancement &
• Assessment centres monitoring tools
•Sales Processes and ways
of working • Content development • Customer process
mapping & audit tools
•RTM & Channel strategies • Full lifecycle programs
• Applications on
•Demystifying Product mobility devices
Technology
•Product communication
development

7. Our Competencies
Industry
connect
Design &
Delivery of PAN India
innovative implementation
Competencies
programs capability
Technology

8. Our Core Guiding Principles

9. Our Development Process
Analysis,
Test & Monitor &
Research Design &
Implement Evaluate
Develop
Program testing Propose follow-up
Environment Define design through pilots actions for sustained
analysis through strategies and
contextual lmlementation
mode of
inquiry + implementation Roll out the
stakeholder program, Evaluate effectiveness
interview monitor
Develop simplified
content free of
jargon
Conducted by By our consultants, trainers &
our research programmers
team

10. Our Project Showcase

11. MCO & HD Ways of working
– Processes & Tools to improve productivity & efficacy
– Customer categorisation & Managing Prospect pipeline
– Planning cycles
– Customer Engagement processes
– Setting Benchmark
– Automated tool for prospect & customer management,
planning, recording activities & reports
– Competency building

12. WOW Genie – Tool to plan calls and
manage customer interactions

13. Professional – A structured marketing program
to deliver customized solutions to workshops
GEAR– Automation tool for lube process gap analysis

14. A 2 year training intervention for B2B sales
force managing workshop business
Phase 1
FW FW + IWS
Decision Centres Workshop Financials People & KRA's
Engine Technology & Lubes Value Destroyers Commercial Acumen
Geography Mapping Prospect Profiling IWS P&L
IWS
Activities
Value Documentation Telecon F2F Interaction SMS based quiz
Phase 2
Lube related value destroyers Activities
Customer Interface In Workshop Lube Management Effluents Measuring Value Communication Prioritising

15. Building pipeline for frontline sales
– Developing & designing framework for building pipeline
– Understanding attrition issues at frontline sales & DSR
levels
– Competency mapping for frontline sales, DSR through
research, observation, shadow working & industry
benchmarking
– Designing & developing the training modules & delivery
mechanism across 50 towns in India
– Creating a self sustaining innovative & independent
revenue model for the entire process

16. Creating Employability at the
Bottom of the Pyramid!
– Awareness building for the program amongst the selected
locations & targeted BPL(Below Poverty Line) population
– Panchayat meetings
– Rural employment exchanges
– Mobilising students for Security Guard training across 42
districts in India- 3500+ so far & counting
– Develop & run centres across MP,UP,Bihar,Rajasthan- 11 centres
operational
– Identification of faculty at these centres for TISA(Tops
International Security Academy)
– Placement support across cities like Mumbai,New
Delhi,Bangalore & Chennai

17. Skill Building for the channel/trade
• Developed a 1st of its kind category leading Painters &
Shop Boy Capability & Capacity Building program-
UDAAN
• Competency mapping for the influencers(painters
& shop boys)
• Designed a framework of 250 hrs painter training
module to develop new painters
• Design & Delivery of soft skills & behavioral
training module for shop boys

18. End to End Sales Capability &
Process Solution
• Planning process Development & implementation
• Definition of roles & responsibilities
• Selection, Engagement & Separation process for Distributors
• Reorganization of sales Force
• Competency building on Technical Knowledge, Sales Management &
commercial acumen
• Process for deployment & evaluation of promotional activities
• Tracking & Reporting process (MIS)
• Designed & Developed the competency framework & ran an external
assessment centre for 400+ people

19. Training for Sales Force

20. Training solutions for field sales force
Integrated Solution
Contextual
Brainstorming
Inquiry Case
Studies
Role Plays
Games
Content & ID ID + SME Training
Scope Approaches Inputs
Translatio Program
n
Videos
Flash
At every point, Modules
map back to
Learner
Persona!

22. 1. Rahul Kulkarni- +9199206 55148 -rahul@convexus.in
2. Nikhil Junnarkar -+9197681 40582-nikhil@convexus.in
3. Dr. H. Dwivedi:+9198922 43411-dr.harish@convexus.in