The document discusses digitalization strategies and IT management practices in Moscow. It provides details on Moscow's 2016 IT budget, which totaled $548 million and was allocated across various city departments. The document also outlines Moscow's current and future plans to utilize emerging technologies like IoT, artificial intelligence, blockchain, augmented/virtual reality to improve public services and city management. Key areas of focus include smart infrastructure, healthcare, education and public safety.

1. Andrey Belozerov
Moscow Government
Cities — new key
drivers of Digitalization

2. 02 Strategic IT management model in cities
Digital and mobile applications are increasingly
introduced including the ones of third providers
resulting in usage of a more open architecture
IT strategy on all the cities is developed
in accordance with the main strategy and approved
by the city superior structural departments
Plan of IT investment is approved at the city level.
The IT expenses per inhabitant in cities
with centralized budgets range within
43–85 $/person
IT
IT departments are independent to define policy
relating to sourcing and engage external
specialists and/or buy services. Development
and testing is performed by external companies
Sourcing
IT strategy
Uniform standards are approved by the city
superior structural departments. The highest
standartisation level is observed in IS area
IT policies and standards
Architecture
IT departments assign employees responsible
for relations with representatives of different
business lines. To realise projects/ programs,
joint teams with businesses are created
Customer relations
The IS management is centralized. Generally,
the unit in charge is a part of ITD
Information security (IS)
Investments
*According to PwC report «IT Management practice», 2016

3. 03 IT budgets in cities
25
25
69,8
69
31
231,7
58
42
47,8
82
18
91,5
75
25
677,5
50
50
87,6
67
33
548,4
Barcelona Berlin Boston Los Angeles New York Seoul Moscow
2016 IT budgets in cities ($ mln)*
OpEx CapEx
*According to PwC report «IT Management practice», 2016

4. 04 IT budget of Moscow 2016 in details 1/2
450mln
USD
more is invested
by IT companies
Management and innovation Education Healthcare Security IT-infrastructure
Housing and utilities Finances Public Services
17 %
4 %
19 %
26 %
5 %
4 %
13 %
12 %
548mln
USD
Moscow of IT
budget

5. 05 IT budget of Moscow 2016 in details 2/2
According to PwC, IT budgets barely
exceed 3-5% of the total city budget
But is enough to make cities one
of largest tech buyers in the market
AI
IOT
AR / VR
COMPUTER VISION
BLOCK CHAIN
MACHINE LEARNING
BIG DATA
What’s next?

6. 06 IoT 1/2
TOMORROWTODAYSmart metering in 3 500
buildings of governmental
institutions
Real time resources
accounting
Smart house
technologies
Smart metering in 4 mln
apartments / 2020
Real time resources
accounting
Individual plans
Dynamic fares

7. 07 IoT 2/2
TOMORROW
25 000wearables for engineering
staff / 2018
Real-time tracking
Orders takeover
and closure
TODAY
32 000
city vehicles
Real-time tracking
Fuel consumption
Operation mode

8. 08 Artificial Intelligence 1/2
TOMORROWTODAYAutomated resource
management
for emergency
services
20% faster emergency arrival
Max 10 mins waiting in clues
Automated analysis
of CT images for clinical
decision support / 2018
97% target success rate

9. 09 Artificial Intelligence 2/2
TOMORROWTODAYQuality control
of the call-centers
through audio
analytics
Forbidden keywords
Call handling protocols
Chatbots partly
substitute city
call-centers / 2017
Initial consultancy
Traffic fines and utility
payments

10. 10 Blockchain
Pilot 2017: blockchain for recording and storage
of results of citywide votings — verification through
unique code that is assigned to each vote
In 2014 Moscow launched citywide
platform for votings regarding city
development issues:
1,5 mln
citizens
2 500votings
held
Voting examples:
Speed limitation in city center
New trees for city parks
Scholars vacations schedule
URBANCITYFLATDESIGN

11. 11 AR / VR
Pilot 2017: lessons of chemistry, physics
and biology in pilot schools will be customized
with AR / VR experiments
In 2015 Moscow deployed unified e-learning platform
for 675 public schools of Moscow that integrated 840 000 pupils
and 50 000 teachers:
Online
diaries
Electronic
schoolbooks
Customizable
presentations

12. smartcity@mos.ru
Always there for you!
www.twitter.com/emoskva www.dit.mos.ru www.facebook.com/smartMoscow