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INSTRUCTOR:
Ma’am Dr. Smara Malik
Visiting Lectucrer
(Phd Scholar)
Student
Sajid Sharif
33-MB2.5-18-33
CHEVRON
INTRODUCTION
 Chevron Company is founded in 1876.
 Current CEO is Michel K. Wirth and he is joining Chevron in Feb
1, 2018
 Chevron Corporation is an American multinational energy
corporation.
 One of the successor companies of standard oil.
 It is (H.Q) is San, Romon, California and active in more than
(180) countries.
 Chevron is engaged in every aspect of the oil, natural gas, and
geothermal energy industries including hydrocarbon exploration
and production refining, marketing and transport.
INTRODUCTION CONTINUE…
 Chemicals manufacturing and scale, and power generation
(chevron is one of the world largest oil companies) as of
2017.
 Chevrons downstream operations manufacturing and cell
products such as fuels, lubricants and petrochemicals.
 The company most significant areas of operation are the
west coast of North America.
 The U. S Gulf coast chevron alternative energy operation
include geothermal, solar, wind power biofuel, fuel cells
and hydrogen
INTRODUCTION CONTINUE…
 Their diverse and highly skilled global workforce consists
of approximately 64,700 employees, including more than
25000+ service station employees.
 In 2014, Chevron's average net production was 2.571
million oil-equivalent barrels per day. About 74 percent of
that production occurred outside the United States.
Chevron had a global refining capacity of 1.9 million
barrels of oil per day at the end of 2014.
 Its marketing network supports retail outlets on five
continents.
A WORLD CLASS GLOBAL ENERGY
COMPANY
 64,700 employees
 2.6 million BOE daily net production
 2.1 million BPD refining capacity
 18 refineries
 3 popular consumer brands:
Chevron, Texaco and Caltex
 25,000+ service stations
PRODUCT LINE OF CHEVRON
Chevron
We’ve been
committed
to advance
innovation,
technology
and high-
quality
care for your
car.
Texaco
After more
than a century,
we've never
stopped
delivering
high fuel
performance
you can trust.
Caltex
Around the
world,
Caltex strives
to meet
its customers’
needs
without
compromise.
Delo®
Delo premium
motor oils and
coolants are
designed for on-
and off-road
uses, ranging
from truck and
bus
transportation
to construction,
mining and
agriculture.
MARKETING STRATEGY OF CHEVRON
SEGMENTATION
The process of dividing a market into distinct groups of buyers with
different needs, characteristics or behavior.
There are many different ways to segment like;
 Demographic (attributes such as age, gender, education)
 Geographic (by country, religion, city)
 Psychographic (by personality, values, life style)
 Behaviour (by how people use the product how loyal they are)
Why segment;
 Focus marketing (communication)
 Retain customers
 Increase profits
SEGMENTATION
Marketing Strategy
Chevron’s Strategic
Plan sets direction,
aligns the organization
and differentiates them
from the competitors. It
guides its actions to
successfully manage
risk and deliver
shareholder value.
There are two types of
marketing strategies in
Chevron Corporation.
They are:
Marketing Strategy
Enterprise
Strategies
Major Business
Strategies
People Execution Growth
Technology
Renewable Energy
& Energy
Efficiency
Gas &
Midstream
Downstream
& Chemicals
Upstream
TARGETING
The STP model is useful when creating marketing communications plans
since it helps marketers to prioritise propositions and then develop and
deliver personalised and relevant messages to engage with different
audiences.
This is an audience rather than product focused approach to
communications which helps deliver more relevant messages to
commercially appealing audiences.
TARGET MARKET
Marketing Mix;
 The term "marketing-mix" was first coined by Neil
Borden, the president of the American Marketing
Association in 1953. It is still used today to make
important decisions that lead to the execution of a
marketing plan. The various approaches that are used have
evolved over time, especially with the increased use of
technology. The marketing mix is a business tool used
in marketing and by marketers.
 The marketing mix is often crucial when determining a
product or brand's offer, and is often associated with
the four P's: price, product, promotion, and place.
MARKET TARGETING
The list below refers to what’s needed to evaluate the potential and
commercial attractiveness of each segment.
 Criteria Size: The market must be large enough to justify
segmenting. If the market is small, it may make it smaller.
 Difference: Measurable differences must exist between segments.
 Money: Anticipated profits must exceed the costs of additional
marketing plans and other changes.
 Accessible: Each segment must be accessible to your team and the
segment must be able to receive your marketing messages
 Focus on different benefits: Different segments must need different
benefits.
 The diagram below shows how plans can have the flow from
Audience options > Audience selection > Production
positioning
CORE MARKETING CONCEPTS
Core Marketing Concepts
1. The
Production
Concept
5. The Holistic
Marketing
Concepts
2. The
Product
Concept
3. The Selling
Concept
4. The
Marketing
Concept
MARKETING MIX
Marketing
Mix
(7P)
Product/Service
For Consumers
(Fuels and Stations)
For Businesses (Additives,
Aviation, Base oils,
Chemicals, Lubricants)
Price
Global based
Flexible with
communities
Customer based
pricing strategy
Reasonable price
according to
country cost
structure
Promotion
 Sales
promotion
 Advertising
 Card
promotion
 Lottery
 Social
activity
 Gas & gift
cards
Place
Chevron
Corporation
does their
marketing all
over the world
through various
global channels.
Physical Evidence
Clean, disciplined,
no low quality raw
materials, smart
purification
process,
modernized plant,
air circulation
handling
Process
Automated;
well equipped
modern
technology;
advanced
production
process
People
More than 21000 thousand
employees around the
world enjoying the cultural
and lifestyle differences
MARKETING MIX
Target market
(4C)
Clients
Chevron puts high
emphasis on what
customer’s want and
need. They carefully
study the consumer
needs and wants.
Communication
Chevron aims to
create an open
dialogue with potential
clients based on their
needs and wants.
Costs
Chevron considers all
the cost to satisfy the
need of their
consumers including
opportunity cost or
cost of conscience.
Convenience
Chevron puts their
products/services
readily available to the
consumers and
strategically places
them in several visible
distribution points.
POSITIONING
 NEW YORK, NY, March 9, 2010 – Chevron Corporation
(NYSE:CVX) enters the decade with an upstream portfolio of major
capital projects that uniquely positions the company for future
growth, executives said today at a meeting with financial analysts in
New York.
 Positioning helps in understanding where the brand stands in mind of
the consumer as compared to the peer brands. Chevron uses value
based and user–benefit based positioning strategies.
 Chevron Corporation is a highly specialized company operating in oil
& gas industry. It uses geographic and psychographic
segmentation strategies for its products meant for B2B segments
while for its retail products segment it uses demographic in addition
to other segmentation strategies.
POSITIONING
 John Watson, Chevron's chairman and CEO. "Chevron has
held a long-term view favoring aggressive upstream
investment, and the company is poised for another decade
of upstream growth.
 "Oil and gas production increased 7 percent for the year
due to the successful start up and ramp up of major capital
projects. This placed us first among competitors. Chevron
also had another outstanding year in exploration,
continuing its industry-leading performance with a 57
percent success rate in exploratory drilling. We added 1.1
billion barrels of net proved reserves, replacing 112
percent of our production. Over the past 10 years, our
reserve replacement exceeds 100 percent."
MISSION
 The mission of Chevron oil is to conduct is to
conduct business in “the Chevron way,” which
means getting results in the right way. To
eliminate the individual interpretation of Chevron
Oil employees about what the “Chevron way” &
the “right way” is, Chevron has created this vision
to define its mission:
 “At the heart of the Chevron way is our
mission…to be the global energy company most
admired for its people, partnership &
performance.”
VISION
Chevron’s visions are:
 Safely provide energy products vital to sustainable
economic progress & human development throughout the
world.
 Managing employees & the organization with superior
capabilities commitment.
 Making partners up to the choice.
 Earn the admiration of all the stakeholders: investors,
customers, host governments, local communities &
employees- not only for the goals they achieve but also
how they achieved them.
 Delivering world class performance.
COMPETITORS
 Chevron-#1 refiner & marketer
 ExxonMobil
 Royal Dutch/Shell -145 countries
 ConocoPhillips-3rd integrated energy company US
 Total
CONCLUSION
 Chevron is one of the world's leading integrated energy company
 The company's success is driven by the ingenuity and commitment of
its employees
 Chevron is involved in virtually every facet of the energy industry
 The company explores for, produces and transports crude oil and
natural gas; refines, markets and distributes transportation fuels and
other energy products; manufactures and sells petrochemical
products; generates power and produces geothermal energy; provides
energy efficiency solutions; and develops the energy resources of the
future, including biofuels
 Chevron is based in San Ramon; Calif. Chevron Corporation has
some key success factor that helps to compete with many competitors
in the industry
 That factor leads Chevron to ensure a sustainable position in the
market
Any
Questions

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Chevron

  • 1.
  • 2. INSTRUCTOR: Ma’am Dr. Smara Malik Visiting Lectucrer (Phd Scholar) Student Sajid Sharif 33-MB2.5-18-33
  • 4. INTRODUCTION  Chevron Company is founded in 1876.  Current CEO is Michel K. Wirth and he is joining Chevron in Feb 1, 2018  Chevron Corporation is an American multinational energy corporation.  One of the successor companies of standard oil.  It is (H.Q) is San, Romon, California and active in more than (180) countries.  Chevron is engaged in every aspect of the oil, natural gas, and geothermal energy industries including hydrocarbon exploration and production refining, marketing and transport.
  • 5. INTRODUCTION CONTINUE…  Chemicals manufacturing and scale, and power generation (chevron is one of the world largest oil companies) as of 2017.  Chevrons downstream operations manufacturing and cell products such as fuels, lubricants and petrochemicals.  The company most significant areas of operation are the west coast of North America.  The U. S Gulf coast chevron alternative energy operation include geothermal, solar, wind power biofuel, fuel cells and hydrogen
  • 6. INTRODUCTION CONTINUE…  Their diverse and highly skilled global workforce consists of approximately 64,700 employees, including more than 25000+ service station employees.  In 2014, Chevron's average net production was 2.571 million oil-equivalent barrels per day. About 74 percent of that production occurred outside the United States. Chevron had a global refining capacity of 1.9 million barrels of oil per day at the end of 2014.  Its marketing network supports retail outlets on five continents.
  • 7. A WORLD CLASS GLOBAL ENERGY COMPANY  64,700 employees  2.6 million BOE daily net production  2.1 million BPD refining capacity  18 refineries  3 popular consumer brands: Chevron, Texaco and Caltex  25,000+ service stations
  • 8. PRODUCT LINE OF CHEVRON Chevron We’ve been committed to advance innovation, technology and high- quality care for your car. Texaco After more than a century, we've never stopped delivering high fuel performance you can trust. Caltex Around the world, Caltex strives to meet its customers’ needs without compromise. Delo® Delo premium motor oils and coolants are designed for on- and off-road uses, ranging from truck and bus transportation to construction, mining and agriculture.
  • 10. SEGMENTATION The process of dividing a market into distinct groups of buyers with different needs, characteristics or behavior. There are many different ways to segment like;  Demographic (attributes such as age, gender, education)  Geographic (by country, religion, city)  Psychographic (by personality, values, life style)  Behaviour (by how people use the product how loyal they are) Why segment;  Focus marketing (communication)  Retain customers  Increase profits
  • 11. SEGMENTATION Marketing Strategy Chevron’s Strategic Plan sets direction, aligns the organization and differentiates them from the competitors. It guides its actions to successfully manage risk and deliver shareholder value. There are two types of marketing strategies in Chevron Corporation. They are: Marketing Strategy Enterprise Strategies Major Business Strategies People Execution Growth Technology Renewable Energy & Energy Efficiency Gas & Midstream Downstream & Chemicals Upstream
  • 12. TARGETING The STP model is useful when creating marketing communications plans since it helps marketers to prioritise propositions and then develop and deliver personalised and relevant messages to engage with different audiences. This is an audience rather than product focused approach to communications which helps deliver more relevant messages to commercially appealing audiences.
  • 13. TARGET MARKET Marketing Mix;  The term "marketing-mix" was first coined by Neil Borden, the president of the American Marketing Association in 1953. It is still used today to make important decisions that lead to the execution of a marketing plan. The various approaches that are used have evolved over time, especially with the increased use of technology. The marketing mix is a business tool used in marketing and by marketers.  The marketing mix is often crucial when determining a product or brand's offer, and is often associated with the four P's: price, product, promotion, and place.
  • 14. MARKET TARGETING The list below refers to what’s needed to evaluate the potential and commercial attractiveness of each segment.  Criteria Size: The market must be large enough to justify segmenting. If the market is small, it may make it smaller.  Difference: Measurable differences must exist between segments.  Money: Anticipated profits must exceed the costs of additional marketing plans and other changes.  Accessible: Each segment must be accessible to your team and the segment must be able to receive your marketing messages  Focus on different benefits: Different segments must need different benefits.
  • 15.  The diagram below shows how plans can have the flow from Audience options > Audience selection > Production positioning
  • 16. CORE MARKETING CONCEPTS Core Marketing Concepts 1. The Production Concept 5. The Holistic Marketing Concepts 2. The Product Concept 3. The Selling Concept 4. The Marketing Concept
  • 17. MARKETING MIX Marketing Mix (7P) Product/Service For Consumers (Fuels and Stations) For Businesses (Additives, Aviation, Base oils, Chemicals, Lubricants) Price Global based Flexible with communities Customer based pricing strategy Reasonable price according to country cost structure Promotion  Sales promotion  Advertising  Card promotion  Lottery  Social activity  Gas & gift cards Place Chevron Corporation does their marketing all over the world through various global channels. Physical Evidence Clean, disciplined, no low quality raw materials, smart purification process, modernized plant, air circulation handling Process Automated; well equipped modern technology; advanced production process People More than 21000 thousand employees around the world enjoying the cultural and lifestyle differences
  • 18. MARKETING MIX Target market (4C) Clients Chevron puts high emphasis on what customer’s want and need. They carefully study the consumer needs and wants. Communication Chevron aims to create an open dialogue with potential clients based on their needs and wants. Costs Chevron considers all the cost to satisfy the need of their consumers including opportunity cost or cost of conscience. Convenience Chevron puts their products/services readily available to the consumers and strategically places them in several visible distribution points.
  • 19. POSITIONING  NEW YORK, NY, March 9, 2010 – Chevron Corporation (NYSE:CVX) enters the decade with an upstream portfolio of major capital projects that uniquely positions the company for future growth, executives said today at a meeting with financial analysts in New York.  Positioning helps in understanding where the brand stands in mind of the consumer as compared to the peer brands. Chevron uses value based and user–benefit based positioning strategies.  Chevron Corporation is a highly specialized company operating in oil & gas industry. It uses geographic and psychographic segmentation strategies for its products meant for B2B segments while for its retail products segment it uses demographic in addition to other segmentation strategies.
  • 20. POSITIONING  John Watson, Chevron's chairman and CEO. "Chevron has held a long-term view favoring aggressive upstream investment, and the company is poised for another decade of upstream growth.  "Oil and gas production increased 7 percent for the year due to the successful start up and ramp up of major capital projects. This placed us first among competitors. Chevron also had another outstanding year in exploration, continuing its industry-leading performance with a 57 percent success rate in exploratory drilling. We added 1.1 billion barrels of net proved reserves, replacing 112 percent of our production. Over the past 10 years, our reserve replacement exceeds 100 percent."
  • 21. MISSION  The mission of Chevron oil is to conduct is to conduct business in “the Chevron way,” which means getting results in the right way. To eliminate the individual interpretation of Chevron Oil employees about what the “Chevron way” & the “right way” is, Chevron has created this vision to define its mission:  “At the heart of the Chevron way is our mission…to be the global energy company most admired for its people, partnership & performance.”
  • 22. VISION Chevron’s visions are:  Safely provide energy products vital to sustainable economic progress & human development throughout the world.  Managing employees & the organization with superior capabilities commitment.  Making partners up to the choice.  Earn the admiration of all the stakeholders: investors, customers, host governments, local communities & employees- not only for the goals they achieve but also how they achieved them.  Delivering world class performance.
  • 23. COMPETITORS  Chevron-#1 refiner & marketer  ExxonMobil  Royal Dutch/Shell -145 countries  ConocoPhillips-3rd integrated energy company US  Total
  • 24. CONCLUSION  Chevron is one of the world's leading integrated energy company  The company's success is driven by the ingenuity and commitment of its employees  Chevron is involved in virtually every facet of the energy industry  The company explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and other energy products; manufactures and sells petrochemical products; generates power and produces geothermal energy; provides energy efficiency solutions; and develops the energy resources of the future, including biofuels  Chevron is based in San Ramon; Calif. Chevron Corporation has some key success factor that helps to compete with many competitors in the industry  That factor leads Chevron to ensure a sustainable position in the market