This document contains a resume for Carl John C. Hiponia, a Filipino IT professional with over 15 years of experience in hardware, software, networking and systems administration. He holds a Bachelor's degree in Computer Engineering and various technical certifications. His work experience includes positions as an IT Assistant, IT Consultant, and providing technical support at universities and government agencies in the Philippines.

1. CARL JOHN C. HIPONIA
Mobile No. : 0505418722
E-mail : cj_hiponia@yahoo.com
Nationality : Filipino
Summary of Qualifications: Skilled in hardware and software applications and
expertise on various network operating systems
Educational Background
College - AY 1996-2001 Bachelor of Science in Computer Engineering
University of San Agustin, Iloilo City
Secondary - AY 1992-1996 University of San Agustin, Iloilo City
Certificate of Achievement
August 6, 2011 CISCO (CCNA2 Working at a Small-to-Medium Business or ISP)
Central Philippine University, Iloilo City
Feb 26, 2011
CISCO (CCNA1 Networking for Home and Small Businesses)
Central Philippine University, Iloilo City
Feb 10, 2006
AutoCAD
Informatics Computer Institute, Iloilo Center
May 24, 2006 Career Service Eligible (Professional)
Aug 29, 2005
Certified Internet Professional Program
Internet Essentials & Basic Web Page Design & Development
Informatics Computer Institute, Iloilo Center
July 15, 2004
Basic PC Troubleshooting & Basic PC Networking
Informatics Computer Institute, Iloilo Center
Computer and Technical Skills
 Hardware Applications: Pc/Workstation, Laptop, scanner, printer, router and other hardware peripherals
 Software Applications: Internet, Microsoft Office, Open Office, Adobe Photoshop
 Operating System: Windows 95, 98, ME, 2000, NT, XP, Vista, Windows 7 & 8, Linux, Mac OS
Work Experience
GEANT Hypermarket UAE
January 11 2016 - present
IT Assistant
Job Description
 Install and configure computer hardware operating systems and applications.
 Provide technical assistance to office staffs as needed.
 Assist employees through a series of actions, either face-to-face or over the telephone, to help set up
systems or resolve issues.
 Responsible for troubleshooting and solving system and network problems.
 Prepares daily report which includes price update.
 Provides support, including procedural documentation and relevant reports.
 Support the roll-out of new applications.
 Responsible for setting up new user accounts and profiles and dealing with password issues;
 Perform routine PC, POS maintenance and updates for performance efficiency.
 Supervise and process help desk support requests.
 Assist in maintaining Internet service, firewalls, and telephone systems.
 Initiate process improvements to better answer user demands.
 Maintain standard filing system for easy and quick document access and retrieval.
 Assist in software and hardware upgrades.
 Prepares inventory report for the Hypermarket.
 Maintain accurate and complete documentations for company policies and procedures.

2. Iloilo Skyways Travel & Tours Inc. – Philippines
IT Staff August 13, 2012 - August 22, 2015
IT Consultant January 2009 – July 2012
Job Description
 Develops and installs operating systems for loading new software and systems on existing equipment
 Repairs and maintains pc/workstations, printers, monitors, scanners and other hardware peripherals
 Installs and troubleshoots the network physical connections of workstations and reporting defects on
network equipment
 Provides specifications for computer purchases
 Facilitates the purchase of ICT equipment
Department of Science and Technology (DOST) – Philippines
Science Research Assistant
Feb 8, 2012 – July 31, 2012
Job Description
 Assist in maintaining of local area network and communication system to include coordinating and repairing
information technology equipment, servers and data;
 Assist in installation and configuration networks, desktop hardware, and other electronic communications
equipment;
 Assist in maintaining database management;
 Assist in computer troubleshooting
 Designs graphics layout for DOST VI collaterals
 Establish/create website for DOST forms and database
University of the Philippines Visayas (UPV), Iloilo City Philippines
University Research Specialist
Aug 16, 2007 – Dec 2008
Job Description
 Serves as focal person and support staff in the implementation of the Regional Management Information
System (RMIS) in Western Visayas (Region VI)
 Directs Local Government Units (LGUs), State Universities and Colleges (SUCs), and government agencies
for the establishment of their Farmers’ Information and Technology Services (FITS) Center and
implementation of other technology transfer activities
 Maintains the ICT equipment of FITS Centers in Region VI
 Provides specifications for computer purchases
 Facilitates the purchase of ICT equipment
 Develops and installs operating systems for loading new software and systems on existing equipment
 Repairs and maintains pc/workstations, printers, monitors, scanners and other hardware peripherals
 Tests systems to ensure the elimination of bugs or viruses
 Provides technical telephone support to correct software and hardware problems
 Develops the Consortium’s website
 Manages the website (Upload and update articles regularly for the website)
 Maintains and updates the consortium’s and FITS Centers' data base content
 Conducts trainings and seminar workshops on computer repair and maintenance
University of the Philippines Visayas (UPV), Iloilo City Philippines
Information System Analyst
Oct 23, 2006 - Jun 30 2007
Information Technology Consultant
Jul 17, 2006 - Aug 31, 2006
Jan 23, 2006 - Apr 22, 2006
Nov 2, 2005 - Dec 31, 2005
Job Description
 Provides technical support on pc/workstations and network
 Develops and installs operating systems and for loading new software and systems on existing equipment
 Installs and troubleshoots the network physical connections of workstations and reporting defects on
network equipment
 Responsible for performing troubleshooting activities prior to the implementation of new systems
 Upgrades existing computer systems
 Conducts trainings and seminar workshops on computer repair and maintenance

3. Trainings Attended/Facilitated/Conducted
Mar 19-23, 2012
JOOMLA CMS Training
Department of Science and Technology (DOST) – Magsaysay Village,
La Paz, Iloilo City
Oct 29-31, 2008
Farmers Information Technology Service-Information Systems (FITS-
IS) and JOOMLA! Web Content Management System (WCMS)
University of the Philippines Visayas, Iloilo City
Oct 27-28, 2008
Human Resource Information System (HRIS)
University of the Philippines Visayas, Iloilo City
Oct 16, 2008
Training/Workshop on Valuing ICT Innovations in Providing
Information and Technology Services
Visayas State University, Baybay, Leyte
July 10, 2008
National Techno Gabay Summit
SMX Convention Center, Mall of Asia, Pasay City
Dec 14, 2007
Web Content Management System Using Joomla and Farmers
Information and Technology Information System
Polytechnic State College of Antique (PSCA), Antique
Feb 20-21, 2007
In-House Training Workshop, Computer Troubleshooting
University of the Philippines Visayas, Miag-ao, Iloilo
Jan 20, 2001
Web Integration: Information Technology’s New Frontier
University Of San Agustin, Iloilo City
Jan 16, 2001
Self-Empowerment Tool To Be Globally Competitive
University Of San Agustin, Iloilo City
Feb 26, 2001
The Job Seekers Of The New Millennium
University Of San Agustin, Iloilo City
Feb 24, 2001
Network Management System
University Of San Agustin, Iloilo City
Feb 19, 2001
Technology Updates: A Gateway Through Technological Convergence
University Of San Agustin, Iloilo City
References
Josepd Edward Idemne
Professor
University of Philippines Visayas
Lesley Joy Dignadice
Instructor, CISCO
Central Philippine University