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Chapter 13 Change, Innovation, and Conflict Management
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Definition of Change ,[object Object],[object Object],[object Object],[object Object]
The Changing Health Care Environment ,[object Object],[object Object],[object Object]
The Changing Health Care Environment ,[object Object],[object Object],[object Object],[object Object]
Types of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Traditional Change Theories ,[object Object],[object Object],[object Object],[object Object]
Lewin’s Force-Field Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lippitt’s Phases of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Havelock’s Six-Step Change Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rogers’ Diffusion of Innovations Theory ,[object Object],[object Object],[object Object],[object Object]
Commonalities among the Change Models ,[object Object],[object Object]
Differences among the Change Models ,[object Object],[object Object]
Chaos Theory ,[object Object],[object Object],[object Object],[object Object]
Learning Organization Theory ,[object Object],[object Object],[object Object]
The Change Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Steps in the Change Process ,[object Object],[object Object],[object Object],[object Object]
Assessment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Planning ,[object Object],[object Object],[object Object]
Implementation ,[object Object],[object Object],[object Object],[object Object]
Evaluation ,[object Object],[object Object],[object Object]
Responses to Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Responses to Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Responses to Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Change Agent ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Change Agent ,[object Object],[object Object],[object Object],[object Object],[object Object]
Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Change Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Change Strategies ,[object Object],[object Object],[object Object]
Conflict ,[object Object],[object Object],[object Object],[object Object]
Sources of Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Conflict Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Meaning of Conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Conflict Management ,[object Object],[object Object]
Strategies to Facilitate Conflict Management ,[object Object],[object Object],[object Object]
Leadership and Management Roles ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Chapter13

  • 1. Chapter 13 Change, Innovation, and Conflict Management
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