Strategic
Management
CBME 2
Professor: Rommel R. Regala, Ph.D.
Sorsogon State University
Strategy Implementation
and Organizational Structure
Strategy Execution and Performance Alignment
Introduction
• Strategy execution is the process of turning a company’s strategic plans into
action to achieve organizational goals. While strategy formulation defines what
a company intends to do, strategy execution focuses on how these plans are
implemented effectively across different functions and business units.
• Wheelen et al. (2018) emphasize that effective strategy execution requires
translating corporate strategies into functional and operational plans and
ensuring performance alignment across business units. Companies must
integrate their strategies into daily activities, establish performance measures,
and foster coordination across departments to achieve long-term success.
Strategy Execution
and Performance
Alignment
Translating Corporate
Strategies into Functional
and Operational Plans
• A. Corporate-Level Strategy → Functional
Strategies → Operational Plans
1. Corporate-Level Strategy: Defines the
overall direction of the firm (e.g.,
growth, diversification, cost
leadership).
2. Functional Strategies: Aligns business
functions (marketing, finance,
operations, HR) with corporate goals.
3. Operational Plans: Details specific day-
to-day activities and processes to
support functional strategies.
• B. Key Steps in Translating Strategy into Action
1. Establish Clear Goals and Objectives
• Convert strategic priorities into SMART (Specific,
Measurable, Achievable, Relevant, Time-bound) goals.
2. Develop Functional Strategies
• Each business function (finance, HR, operations, R&D,
IT) creates detailed strategies to support corporate
goals.
3. Design Operational Processes
• Identify specific actions, workflows, and KPIs to
implement functional strategies efficiently.
4. Allocate Resources Effectively
• Distribute financial, technological, and human
resources based on strategic priorities.
5. Monitor and Adjust Strategies
• Use real-time data and feedback loops to modify plans
and ensure alignment with corporate objectives.
Translating
Corporate
Strategies into
Functional and
Operational Plans
Strategy Execution and
Performance Alignment
• 2. Performance Alignment Across
Business Units
• Achieving strategic goals requires
synchronizing efforts across all
business units to ensure consistency
and efficiency. Performance
alignment means that all
departments and employees work
toward the same strategic
objectives, minimizing inefficiencies
and conflicts.
Performance
Alignment Across
Business Units
• A. Importance of Performance
Alignment
• Ensures all teams are working
towards common goals.
• Improves efficiency by
eliminating redundant efforts.
• Encourages cross-functional
collaboration.
• Enhances accountability and
performance measurement.
Performance Alignment
Across Business Units
• B. Frameworks for Performance Alignment
• 1. The Balanced Scorecard (BSC)
• The Balanced Scorecard (Kaplan & Norton) is a widely used tool
for aligning business units by translating strategy into
measurable performance indicators across four perspectives:
• Financial Perspective (Are we achieving financial objectives?)
• Customer Perspective
(Are we delivering value to customers?)
• Internal Business Processes Perspective
(Are operations efficient?)
• Learning & Growth Perspective
(Are employees and systems improving?)
• Example: Apple uses the Balanced Scorecard to align R&D,
marketing, and supply chain operations with its corporate vision
of innovation and premium product offerings.
Performance Alignment
Across Business Units
• B. Frameworks for Performance Alignment
• 2. Key Performance Indicators (KPIs) and OKRs
• Key Performance Indicators (KPIs) and Objectives
& Key Results (OKRs) help measure and align
business unit performance with strategy.
• Example:
• Google’s OKR:
• Objective: Become the leader in AI-driven
search.
• Key Result 1: Launch AI-powered search
features in 50+ countries.
• Key Result 2: Increase AI-driven ad revenue
by 20%.
Performance
Alignment Across
Business Units
• C. Methods for Ensuring Performance Alignment
• 1. Cascading Goals Across Business Units
• Corporate strategy should be broken down into business unit,
departmental, and individual goals to ensure alignment.
• 2. Cross-Functional Collaboration
• Encouraging cooperation between departments (e.g., marketing
and R&D working together) ensures that initiatives are aligned.
• 3. Real-Time Data and Feedback Mechanisms
• Companies should use AI-powered analytics, dashboards, and
performance tracking tools to assess execution progress.
• 4. Incentive Systems and Rewards
• Aligning employee incentives (bonuses, promotions) with
strategic goals ensures motivation and accountability.
• 5. Leadership and Communication
• Strong leadership is required to continuously communicate
strategic priorities, address resistance to change, and foster
commitment at all levels.
Conclusion
• Strategy execution and performance alignment are essential
for transforming corporate goals into measurable results.
Companies must translate strategies into functional and
operational plans and ensure that all business units are
working in sync.
• By leveraging tools like the Balanced Scorecard, KPIs, and
OKRs, organizations can track performance, allocate
resources efficiently, and ensure sustained competitive
advantage. Ultimately, successful strategy execution requires
clear objectives, cross-functional collaboration, real-time
monitoring, and strong leadership to drive corporate success.
Organizational Structures for Strategy Execution
• Effective strategy execution depends on how an organization structures its internal operations,
decision-making processes, and workflows. Organizational structure determines authority,
communication flow, coordination of activities, and resource allocation to ensure strategic objectives
are met.
• Wheelen et al. (2018) emphasize three critical aspects of organizational structures for successful
strategy execution:
• 1.Structural Designs: Functional, divisional, matrix, and network structures.
• 2.Centralization vs. Decentralization: Decision-making approaches that influence strategic agility.
• 3.Restructuring and Business Process Reengineering (BPR): Methods for enhancing efficiency and
competitiveness.
Introduction
Organizational Structures
for Strategy Execution
• 1. Structural Designs: Functional,
Divisional, Matrix, and Network
Structures
• Different structural designs impact
how strategies are implemented,
ensuring coordination between
departments, resources, and
decision-making units.
Structural Designs: Functional, Divisional,
Matrix, and Network Structures
• A. Functional Structure
• A functional structure organizes a company
based on specialized departments (e.g.,
marketing, finance, operations, R&D).
• Key Characteristics:
• Each department has a specific role
(e.g., HR, sales, IT).
• Centralized decision-making at top
management.
• Clear hierarchy and chain of command.
Functional Structure
• Advantages:
• Efficiency due to specialization.
• Strong expertise within
functions.
• Cost-effective with economies of
scale.
• Challenges:
• Poor cross-functional
communication.
• Slow decision-making due to
hierarchy.
• Rigid structure, making
adaptability difficult.
• Example: Procter & Gamble (P&G)
organizes its business into functional
units like R&D, marketing, and supply
chain to streamline operations.
• B. Divisional Structure
• A divisional structure groups employees based on
products, geography, or customers. Each division
operates as a semi-autonomous unit with its own
resources.
• Key Characteristics:
• Each division functions like a separate business unit.
• Divisions have their own R&D, marketing, and sales
teams.
• Greater focus on products, customers, or regions.
Structural Designs:
Functional, Divisional, Matrix,
and Network Structures
Divisional Structure
• Advantages:
• Faster decision-making at the divisional level.
• Greater flexibility and adaptability to market
changes.
• Encourages accountability and innovation.
• Challenges:
• Duplication of resources across divisions (higher
costs).
• Competition between divisions may reduce
collaboration.
• Can lead to inefficiencies in coordination.
• Example: Johnson & Johnson operates divisions focused
on pharmaceuticals, medical devices, and consumer
health products, each with its own strategic focus.
Structural Designs: Functional,
Divisional, Matrix, and
Network Structures
• C. Matrix Structure
• A matrix structure is a hybrid model
that combines functional and divisional
structures, allowing employees to
report to multiple managers (e.g., a
project manager and a functional
manager).
• Key Characteristics:
• Employees have dual reporting
relationships.
• Encourages collaboration across
functions and divisions.
• Used in organizations requiring
high flexibility and coordination.
Matrix Structure
• Advantages:
• Enhances cross-functional teamwork and
knowledge sharing.
• Improves responsiveness to changing
business environments.
• Maximizes resource utilization across
departments.
• Challenges:
• Confusion in authority due to dual reporting.
• Requires strong coordination mechanisms to
avoid conflicts.
• High complexity, making management
difficult.
• Example: Boeing uses a matrix structure for
aircraft development, integrating engineering,
marketing, and production teams across projects.
Structural Designs: Functional,
Divisional, Matrix, and
Network Structures
• D. Network Structure
• A network structure is a flexible,
decentralized model that relies on
outsourcing, partnerships, and
virtual teams to execute strategies
efficiently.
• Key Characteristics:
• Emphasizes collaboration with
external partners.
• Small core team manages
external relationships.
• Leverages technology and
digital platforms.
Network Structure
• Advantages:
• Reduces fixed costs (less reliance on
in-house teams).
• Enables fast scaling and innovation.
• Promotes global talent access.
• Challenges:
• Less control over outsourced
functions.
• High dependency on external
partners.
• Communication and coordination
challenges.
• Example: Nike follows a network
structure, outsourcing manufacturing
while focusing on brand management,
R&D, and marketing.
Organizational
Structures for
Strategy
Execution
• 2. Centralization vs. Decentralization
in Strategic Execution
• The level of decision-making
authority influences how well
strategies are executed across the
organization.
Centralization vs. Decentralization
in Strategic Execution
• A. Centralization
• In a centralized organization, strategic
decisions are made at the top
management level, with limited
delegation to lower levels.
• Key Characteristics:
• Suitable for cost leadership
strategies requiring strong
control.
• Ensures consistency in operations
and brand image.
Centralization
• Advantages:
• Strong control and coordination
over business units.
• Consistency in decision-making.
• Cost-efficient due to
standardization.
• Challenges:
• Slower response to market
changes.
• Limited innovation at lower
levels.
• Overburdened top
management.
• Example: McDonald’s follows a
centralized structure, ensuring
uniform quality and pricing
worldwide.
Centralization vs.
Decentralization in
Strategic Execution
• B. Decentralization
• In a decentralized organization,
decision-making power is
distributed across business units
and teams.
• Key Characteristics:
• Suitable for differentiation
strategies requiring agility.
• Encourages innovation and
local market responsiveness.
Decentralization
• Advantages:
• Faster decision-making at local
levels.
• Empowers employees, leading to
higher motivation.
• Enables better customer and
market responsiveness.
• Challenges:
• Risk of inconsistent decisions
across business units.
• Higher operational costs.
• Difficult to coordinate strategies
across multiple units.
• Example: Google follows a
decentralized model, allowing teams
autonomy to innovate and develop
new technologies.
Organizational
Structures for
Strategy
Execution
• 3. Restructuring and Business Process Reengineering (BPR) for
Efficiency
• Restructuring and Business Process Reengineering (BPR) focus
on optimizing organizational structures and workflows to
enhance efficiency, reduce costs, and improve overall
performance.
Restructuring and Business Process
Reengineering (BPR) for Efficiency
• A. Organizational Restructuring
• Restructuring involves reorganizing the company’s
structure, processes, or workforce to improve efficiency
and strategic execution.
• Types of Restructuring:
• 1. Downsizing – Reducing workforce or eliminating
redundant roles.
• 2. Delayering – Removing unnecessary layers of
management for faster decision-making.
• 3. Divestment – Selling underperforming divisions
to focus on core competencies.
• Example: General Motors restructured after the 2008
financial crisis, closing unprofitable brands (Pontiac,
Saturn) and focusing on core operations.
Restructuring and Business
Process Reengineering (BPR)
for Efficiency
• B. Business Process Reengineering (BPR)
• BPR is the radical redesign of business
processes to achieve significant
improvements in cost, quality, service, and
speed.
• Key Steps in BPR:
• 1. Identify inefficient processes.
• 2. Redesign workflows using
automation, AI, and lean principles.
• 3. Implement changes and continuously
optimize performance.
• Example: Ford reengineered its accounts
payable process, replacing paper invoices
with an electronic system, reducing errors
and processing time.
Conclusion
• Organizational structures play a crucial
role in strategy execution. Companies
must choose between functional,
divisional, matrix, or network structures
based on their strategic needs.
Additionally, centralization vs.
decentralization affects decision-
making efficiency and flexibility. When
necessary, businesses must undergo
restructuring or business process
reengineering (BPR) to remain
competitive and agile.
• Ultimately, aligning organizational
structure with strategy execution
ensures that businesses can efficiently
implement plans, optimize resources,
and achieve long-term success.
Global Strategy Implementation
Introduction
• In today’s interconnected world, companies
seek global expansion to tap into new
markets, increase revenue, and leverage
competitive advantages. However, expanding
internationally requires a well-structured
global strategy that aligns with the firm’s
resources, market opportunities, and external
factors such as cultural and institutional
differences.
• According to Wheelen et al. (2018), two key
aspects of global strategy implementation are:
• 1. Modes of international expansion –
Different entry strategies companies use
to enter foreign markets.
• 2. Managing cultural diversity and
institutional differences – Ensuring
smooth operations across diverse
markets.
Global Strategy
Implementation
• 1. Modes of International
Expansion
• A company can expand
globally through various
modes, depending on its risk
tolerance, resource
commitment, and control
requirements.
• The five major modes of
international expansion are:
Modes of
International
Expansion
• A. Exporting
• Exporting is the simplest and least risky mode of international expansion,
where a company sells goods produced in its home country to foreign markets.
• Types of Exporting:
• 1. Direct Exporting – The company handles export operations
independently.
• 2. Indirect Exporting – The company uses intermediaries (agents or
distributors) to enter foreign markets.
Exporting
• Advantages:
• Low investment risk – No need for production
facilities abroad.
• Quick market entry – Easier than establishing
operations in a foreign country.
• Retains control over production – Quality control
remains centralized.
• Challenges:
• High transportation and tariff costs – Can make
products less competitive.
• Limited market knowledge – Relies on local
distributors or agents.
• Exposure to currency fluctuations – Affects pricing
and profitability.
• Example: Coca-Cola exports its concentrate to bottlers
worldwide instead of setting up full-fledged
manufacturing units in every country.
Modes of
International
Expansion
• B. Licensing
• Licensing is a contractual
agreement where a company
(licensor) allows a foreign
company (licensee) to use its
brand, technology, or
intellectual property for a fee
or royalty.
Licensing
• Advantages:
• Low financial commitment – No need to
invest in foreign facilities.
• Fast market entry – Leverages the local
firm’s knowledge and networks.
• Reduces political risk – The local partner
handles regulatory compliance.
• Challenges:
• Limited control over quality – The licensee
manages production and branding.
• Risk of intellectual property theft –
Technology or brand misuse may occur.
• Dependence on the licensee’s
performance – If the local firm fails, the
brand reputation suffers.
• Example: Disney licenses its characters to toy
manufacturers worldwide instead of
manufacturing them in-house.
Modes of
International
Expansion
• C. Franchising
• Franchising is similar to licensing but focuses on business
models instead of products. The franchisor grants a foreign
firm the right to operate under its brand name and business
format in exchange for royalties.
Franchising
• Advantages:
• Rapid global expansion – Uses local
entrepreneurs to scale operations.
• Franchisee investment – Reduces the
franchisor’s financial risk.
• Maintains brand consistency –
Standardized business practices.
• Challenges:
• Control issues – Franchisees may not
fully adhere to brand standards.
• Market adaptation – Business models
may need localization.
• Profit-sharing – Revenue is shared with
franchisees.
• Example: McDonald's operates in over 100
countries, using franchising to expand its
brand globally while adapting to local tastes.
Modes of
International
Expansion
• D. Joint Ventures (JVs)
• A joint venture is a partnership between a foreign company
and a local firm to co-own and manage a business in the target
country.
Joint Ventures (JVs)
• Advantages:
• Shared investment risk – Both parties contribute
capital and resources.
• Local market expertise – The local partner
understands the culture and regulations.
• Access to government incentives – Some
countries mandate local partnerships.
• Challenges:
• Potential conflicts – Differences in management
style and objectives.
• Profit-sharing – Revenue and decision-making
are divided.
• Regulatory challenges – Government policies
may restrict foreign ownership.
• Example: Starbucks formed a joint venture with Tata
Global Beverages to enter the Indian market,
leveraging Tata’s local market knowledge.
Modes of
International
Expansion
• E. Wholly Owned Subsidiaries (WOS)
• A wholly owned subsidiary is a foreign operation fully
owned and controlled by the parent company. It requires
establishing new facilities (greenfield investment) or
acquiring an existing company (acquisition).
Wholly Owned
Subsidiaries (WOS)
• Advantages:
• Full control over operations and brand.
• Higher profit potential – No profit-sharing with
local partners.
• Strong presence in the foreign market.
• Challenges:
• High capital investment – Requires significant
financial resources.
• Political and economic risks – Exposure to
foreign regulations and instability.
• Longer time to establish – Especially in
greenfield projects.
• Example: Tesla set up a wholly owned subsidiary in
China, becoming the first foreign automaker to own
a factory in the country without a local partner.
Global Strategy
Implementation
• 2. Managing Cultural Diversity
and Institutional Differences in
Global Operations
• Global companies must navigate
cultural and institutional
differences to ensure smooth
operations, avoid
misunderstandings, and maximize
productivity.
Managing Cultural
Diversity and Institutional
Differences in Global
Operations
• A. Managing Cultural Diversity
• Cultural differences impact communication,
leadership styles, negotiation, and customer
behavior. Companies must develop cross-cultural
competencies to avoid misalignment between
corporate strategy and local practices.
Managing
Cultural Diversity
• Key Cultural Dimensions (Hofstede’s Model):
• 1. Power Distance – Acceptance of hierarchical authority.
• High: China, Russia (top-down leadership).
• Low: Sweden, Denmark (egalitarian approach).
• 2. Individualism vs. Collectivism – Focus on personal goals
vs. group harmony.
• Individualistic: USA, UK (self-reliance).
• Collectivist: Japan, Mexico (team-based decisions).
• 3. Uncertainty Avoidance – Tolerance for risk and ambiguity.
• High: Germany, Japan (strict rules and planning).
• Low: Singapore, Sweden (flexible and risk-tolerant).
• 4. Masculinity vs. Femininity – Emphasis on competition vs.
work-life balance.
• Masculine: USA, Japan (achievement-driven).
• Feminine: Netherlands, Norway (quality of life-focused).
• Example: Walmart struggled in Germany due to cultural
differences in customer service expectations and labor
practices, leading to its exit from the market.
• B. Managing Institutional Differences
• Institutional differences refer to
variations in legal, economic, and
regulatory environments across
countries. Companies must adapt
their strategies to meet local
requirements.
Managing Cultural
Diversity and Institutional
Differences in Global
Operations
Managing Institutional Differences
• Key Institutional Factors:
• Legal Systems – Compliance with regulations
(e.g., GDPR in the EU).
• Tax Policies – Understanding local taxation
laws (e.g., VAT in Europe).
• Trade Barriers – Managing tariffs, quotas, and
restrictions.
• Political Stability – Assessing risks in volatile
regions.
• Economic Conditions – Adjusting pricing and
operations based on economic trends.
• Example: Uber faced regulatory challenges in
several countries due to labor classification laws,
forcing it to adapt its business model to comply
with local employment rules.
Conclusion
• Implementing a global strategy requires choosing the right mode of
international expansion based on risk tolerance, control, and investment
capacity. While exporting, licensing, franchising, joint ventures, and wholly
owned subsidiaries offer different advantages and challenges, managing
cultural diversity and institutional differences is equally crucial for success.
• By understanding cultural behaviors, adapting to regulatory environments,
and building local partnerships, companies can effectively execute global
strategies and achieve long-term growth.
Reference
• Wheelen, T. L., Hunger, J. D., Hoffman,
A. N., & Bamford, C. E. (2018).
Strategic Management and Business
Policy: Globalization, Innovation, and
Sustainability (15th ed.). Pearson
Education.
To God be the Glory!
Prepared by :
Rommel R. Regala, Ph.D.

Chapter 7. Strategy Implementation and Organizational Structure.pdf

  • 1.
    Strategic Management CBME 2 Professor: RommelR. Regala, Ph.D. Sorsogon State University
  • 2.
  • 3.
    Strategy Execution andPerformance Alignment
  • 4.
    Introduction • Strategy executionis the process of turning a company’s strategic plans into action to achieve organizational goals. While strategy formulation defines what a company intends to do, strategy execution focuses on how these plans are implemented effectively across different functions and business units. • Wheelen et al. (2018) emphasize that effective strategy execution requires translating corporate strategies into functional and operational plans and ensuring performance alignment across business units. Companies must integrate their strategies into daily activities, establish performance measures, and foster coordination across departments to achieve long-term success.
  • 5.
  • 6.
    Translating Corporate Strategies intoFunctional and Operational Plans • A. Corporate-Level Strategy → Functional Strategies → Operational Plans 1. Corporate-Level Strategy: Defines the overall direction of the firm (e.g., growth, diversification, cost leadership). 2. Functional Strategies: Aligns business functions (marketing, finance, operations, HR) with corporate goals. 3. Operational Plans: Details specific day- to-day activities and processes to support functional strategies.
  • 7.
    • B. KeySteps in Translating Strategy into Action 1. Establish Clear Goals and Objectives • Convert strategic priorities into SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. 2. Develop Functional Strategies • Each business function (finance, HR, operations, R&D, IT) creates detailed strategies to support corporate goals. 3. Design Operational Processes • Identify specific actions, workflows, and KPIs to implement functional strategies efficiently. 4. Allocate Resources Effectively • Distribute financial, technological, and human resources based on strategic priorities. 5. Monitor and Adjust Strategies • Use real-time data and feedback loops to modify plans and ensure alignment with corporate objectives. Translating Corporate Strategies into Functional and Operational Plans
  • 8.
    Strategy Execution and PerformanceAlignment • 2. Performance Alignment Across Business Units • Achieving strategic goals requires synchronizing efforts across all business units to ensure consistency and efficiency. Performance alignment means that all departments and employees work toward the same strategic objectives, minimizing inefficiencies and conflicts.
  • 9.
    Performance Alignment Across Business Units •A. Importance of Performance Alignment • Ensures all teams are working towards common goals. • Improves efficiency by eliminating redundant efforts. • Encourages cross-functional collaboration. • Enhances accountability and performance measurement.
  • 10.
    Performance Alignment Across BusinessUnits • B. Frameworks for Performance Alignment • 1. The Balanced Scorecard (BSC) • The Balanced Scorecard (Kaplan & Norton) is a widely used tool for aligning business units by translating strategy into measurable performance indicators across four perspectives: • Financial Perspective (Are we achieving financial objectives?) • Customer Perspective (Are we delivering value to customers?) • Internal Business Processes Perspective (Are operations efficient?) • Learning & Growth Perspective (Are employees and systems improving?) • Example: Apple uses the Balanced Scorecard to align R&D, marketing, and supply chain operations with its corporate vision of innovation and premium product offerings.
  • 11.
    Performance Alignment Across BusinessUnits • B. Frameworks for Performance Alignment • 2. Key Performance Indicators (KPIs) and OKRs • Key Performance Indicators (KPIs) and Objectives & Key Results (OKRs) help measure and align business unit performance with strategy. • Example: • Google’s OKR: • Objective: Become the leader in AI-driven search. • Key Result 1: Launch AI-powered search features in 50+ countries. • Key Result 2: Increase AI-driven ad revenue by 20%.
  • 12.
    Performance Alignment Across Business Units •C. Methods for Ensuring Performance Alignment • 1. Cascading Goals Across Business Units • Corporate strategy should be broken down into business unit, departmental, and individual goals to ensure alignment. • 2. Cross-Functional Collaboration • Encouraging cooperation between departments (e.g., marketing and R&D working together) ensures that initiatives are aligned. • 3. Real-Time Data and Feedback Mechanisms • Companies should use AI-powered analytics, dashboards, and performance tracking tools to assess execution progress. • 4. Incentive Systems and Rewards • Aligning employee incentives (bonuses, promotions) with strategic goals ensures motivation and accountability. • 5. Leadership and Communication • Strong leadership is required to continuously communicate strategic priorities, address resistance to change, and foster commitment at all levels.
  • 13.
    Conclusion • Strategy executionand performance alignment are essential for transforming corporate goals into measurable results. Companies must translate strategies into functional and operational plans and ensure that all business units are working in sync. • By leveraging tools like the Balanced Scorecard, KPIs, and OKRs, organizations can track performance, allocate resources efficiently, and ensure sustained competitive advantage. Ultimately, successful strategy execution requires clear objectives, cross-functional collaboration, real-time monitoring, and strong leadership to drive corporate success.
  • 14.
  • 15.
    • Effective strategyexecution depends on how an organization structures its internal operations, decision-making processes, and workflows. Organizational structure determines authority, communication flow, coordination of activities, and resource allocation to ensure strategic objectives are met. • Wheelen et al. (2018) emphasize three critical aspects of organizational structures for successful strategy execution: • 1.Structural Designs: Functional, divisional, matrix, and network structures. • 2.Centralization vs. Decentralization: Decision-making approaches that influence strategic agility. • 3.Restructuring and Business Process Reengineering (BPR): Methods for enhancing efficiency and competitiveness. Introduction
  • 16.
    Organizational Structures for StrategyExecution • 1. Structural Designs: Functional, Divisional, Matrix, and Network Structures • Different structural designs impact how strategies are implemented, ensuring coordination between departments, resources, and decision-making units.
  • 17.
    Structural Designs: Functional,Divisional, Matrix, and Network Structures • A. Functional Structure • A functional structure organizes a company based on specialized departments (e.g., marketing, finance, operations, R&D). • Key Characteristics: • Each department has a specific role (e.g., HR, sales, IT). • Centralized decision-making at top management. • Clear hierarchy and chain of command.
  • 18.
    Functional Structure • Advantages: •Efficiency due to specialization. • Strong expertise within functions. • Cost-effective with economies of scale. • Challenges: • Poor cross-functional communication. • Slow decision-making due to hierarchy. • Rigid structure, making adaptability difficult. • Example: Procter & Gamble (P&G) organizes its business into functional units like R&D, marketing, and supply chain to streamline operations.
  • 19.
    • B. DivisionalStructure • A divisional structure groups employees based on products, geography, or customers. Each division operates as a semi-autonomous unit with its own resources. • Key Characteristics: • Each division functions like a separate business unit. • Divisions have their own R&D, marketing, and sales teams. • Greater focus on products, customers, or regions. Structural Designs: Functional, Divisional, Matrix, and Network Structures
  • 20.
    Divisional Structure • Advantages: •Faster decision-making at the divisional level. • Greater flexibility and adaptability to market changes. • Encourages accountability and innovation. • Challenges: • Duplication of resources across divisions (higher costs). • Competition between divisions may reduce collaboration. • Can lead to inefficiencies in coordination. • Example: Johnson & Johnson operates divisions focused on pharmaceuticals, medical devices, and consumer health products, each with its own strategic focus.
  • 21.
    Structural Designs: Functional, Divisional,Matrix, and Network Structures • C. Matrix Structure • A matrix structure is a hybrid model that combines functional and divisional structures, allowing employees to report to multiple managers (e.g., a project manager and a functional manager). • Key Characteristics: • Employees have dual reporting relationships. • Encourages collaboration across functions and divisions. • Used in organizations requiring high flexibility and coordination.
  • 22.
    Matrix Structure • Advantages: •Enhances cross-functional teamwork and knowledge sharing. • Improves responsiveness to changing business environments. • Maximizes resource utilization across departments. • Challenges: • Confusion in authority due to dual reporting. • Requires strong coordination mechanisms to avoid conflicts. • High complexity, making management difficult. • Example: Boeing uses a matrix structure for aircraft development, integrating engineering, marketing, and production teams across projects.
  • 23.
    Structural Designs: Functional, Divisional,Matrix, and Network Structures • D. Network Structure • A network structure is a flexible, decentralized model that relies on outsourcing, partnerships, and virtual teams to execute strategies efficiently. • Key Characteristics: • Emphasizes collaboration with external partners. • Small core team manages external relationships. • Leverages technology and digital platforms.
  • 24.
    Network Structure • Advantages: •Reduces fixed costs (less reliance on in-house teams). • Enables fast scaling and innovation. • Promotes global talent access. • Challenges: • Less control over outsourced functions. • High dependency on external partners. • Communication and coordination challenges. • Example: Nike follows a network structure, outsourcing manufacturing while focusing on brand management, R&D, and marketing.
  • 25.
    Organizational Structures for Strategy Execution • 2.Centralization vs. Decentralization in Strategic Execution • The level of decision-making authority influences how well strategies are executed across the organization.
  • 26.
    Centralization vs. Decentralization inStrategic Execution • A. Centralization • In a centralized organization, strategic decisions are made at the top management level, with limited delegation to lower levels. • Key Characteristics: • Suitable for cost leadership strategies requiring strong control. • Ensures consistency in operations and brand image.
  • 27.
    Centralization • Advantages: • Strongcontrol and coordination over business units. • Consistency in decision-making. • Cost-efficient due to standardization. • Challenges: • Slower response to market changes. • Limited innovation at lower levels. • Overburdened top management. • Example: McDonald’s follows a centralized structure, ensuring uniform quality and pricing worldwide.
  • 28.
    Centralization vs. Decentralization in StrategicExecution • B. Decentralization • In a decentralized organization, decision-making power is distributed across business units and teams. • Key Characteristics: • Suitable for differentiation strategies requiring agility. • Encourages innovation and local market responsiveness.
  • 29.
    Decentralization • Advantages: • Fasterdecision-making at local levels. • Empowers employees, leading to higher motivation. • Enables better customer and market responsiveness. • Challenges: • Risk of inconsistent decisions across business units. • Higher operational costs. • Difficult to coordinate strategies across multiple units. • Example: Google follows a decentralized model, allowing teams autonomy to innovate and develop new technologies.
  • 30.
    Organizational Structures for Strategy Execution • 3.Restructuring and Business Process Reengineering (BPR) for Efficiency • Restructuring and Business Process Reengineering (BPR) focus on optimizing organizational structures and workflows to enhance efficiency, reduce costs, and improve overall performance.
  • 31.
    Restructuring and BusinessProcess Reengineering (BPR) for Efficiency • A. Organizational Restructuring • Restructuring involves reorganizing the company’s structure, processes, or workforce to improve efficiency and strategic execution. • Types of Restructuring: • 1. Downsizing – Reducing workforce or eliminating redundant roles. • 2. Delayering – Removing unnecessary layers of management for faster decision-making. • 3. Divestment – Selling underperforming divisions to focus on core competencies. • Example: General Motors restructured after the 2008 financial crisis, closing unprofitable brands (Pontiac, Saturn) and focusing on core operations.
  • 32.
    Restructuring and Business ProcessReengineering (BPR) for Efficiency • B. Business Process Reengineering (BPR) • BPR is the radical redesign of business processes to achieve significant improvements in cost, quality, service, and speed. • Key Steps in BPR: • 1. Identify inefficient processes. • 2. Redesign workflows using automation, AI, and lean principles. • 3. Implement changes and continuously optimize performance. • Example: Ford reengineered its accounts payable process, replacing paper invoices with an electronic system, reducing errors and processing time.
  • 33.
    Conclusion • Organizational structuresplay a crucial role in strategy execution. Companies must choose between functional, divisional, matrix, or network structures based on their strategic needs. Additionally, centralization vs. decentralization affects decision- making efficiency and flexibility. When necessary, businesses must undergo restructuring or business process reengineering (BPR) to remain competitive and agile. • Ultimately, aligning organizational structure with strategy execution ensures that businesses can efficiently implement plans, optimize resources, and achieve long-term success.
  • 34.
  • 35.
    Introduction • In today’sinterconnected world, companies seek global expansion to tap into new markets, increase revenue, and leverage competitive advantages. However, expanding internationally requires a well-structured global strategy that aligns with the firm’s resources, market opportunities, and external factors such as cultural and institutional differences. • According to Wheelen et al. (2018), two key aspects of global strategy implementation are: • 1. Modes of international expansion – Different entry strategies companies use to enter foreign markets. • 2. Managing cultural diversity and institutional differences – Ensuring smooth operations across diverse markets.
  • 36.
    Global Strategy Implementation • 1.Modes of International Expansion • A company can expand globally through various modes, depending on its risk tolerance, resource commitment, and control requirements. • The five major modes of international expansion are:
  • 37.
    Modes of International Expansion • A.Exporting • Exporting is the simplest and least risky mode of international expansion, where a company sells goods produced in its home country to foreign markets. • Types of Exporting: • 1. Direct Exporting – The company handles export operations independently. • 2. Indirect Exporting – The company uses intermediaries (agents or distributors) to enter foreign markets.
  • 38.
    Exporting • Advantages: • Lowinvestment risk – No need for production facilities abroad. • Quick market entry – Easier than establishing operations in a foreign country. • Retains control over production – Quality control remains centralized. • Challenges: • High transportation and tariff costs – Can make products less competitive. • Limited market knowledge – Relies on local distributors or agents. • Exposure to currency fluctuations – Affects pricing and profitability. • Example: Coca-Cola exports its concentrate to bottlers worldwide instead of setting up full-fledged manufacturing units in every country.
  • 39.
    Modes of International Expansion • B.Licensing • Licensing is a contractual agreement where a company (licensor) allows a foreign company (licensee) to use its brand, technology, or intellectual property for a fee or royalty.
  • 40.
    Licensing • Advantages: • Lowfinancial commitment – No need to invest in foreign facilities. • Fast market entry – Leverages the local firm’s knowledge and networks. • Reduces political risk – The local partner handles regulatory compliance. • Challenges: • Limited control over quality – The licensee manages production and branding. • Risk of intellectual property theft – Technology or brand misuse may occur. • Dependence on the licensee’s performance – If the local firm fails, the brand reputation suffers. • Example: Disney licenses its characters to toy manufacturers worldwide instead of manufacturing them in-house.
  • 41.
    Modes of International Expansion • C.Franchising • Franchising is similar to licensing but focuses on business models instead of products. The franchisor grants a foreign firm the right to operate under its brand name and business format in exchange for royalties.
  • 42.
    Franchising • Advantages: • Rapidglobal expansion – Uses local entrepreneurs to scale operations. • Franchisee investment – Reduces the franchisor’s financial risk. • Maintains brand consistency – Standardized business practices. • Challenges: • Control issues – Franchisees may not fully adhere to brand standards. • Market adaptation – Business models may need localization. • Profit-sharing – Revenue is shared with franchisees. • Example: McDonald's operates in over 100 countries, using franchising to expand its brand globally while adapting to local tastes.
  • 43.
    Modes of International Expansion • D.Joint Ventures (JVs) • A joint venture is a partnership between a foreign company and a local firm to co-own and manage a business in the target country.
  • 44.
    Joint Ventures (JVs) •Advantages: • Shared investment risk – Both parties contribute capital and resources. • Local market expertise – The local partner understands the culture and regulations. • Access to government incentives – Some countries mandate local partnerships. • Challenges: • Potential conflicts – Differences in management style and objectives. • Profit-sharing – Revenue and decision-making are divided. • Regulatory challenges – Government policies may restrict foreign ownership. • Example: Starbucks formed a joint venture with Tata Global Beverages to enter the Indian market, leveraging Tata’s local market knowledge.
  • 45.
    Modes of International Expansion • E.Wholly Owned Subsidiaries (WOS) • A wholly owned subsidiary is a foreign operation fully owned and controlled by the parent company. It requires establishing new facilities (greenfield investment) or acquiring an existing company (acquisition).
  • 46.
    Wholly Owned Subsidiaries (WOS) •Advantages: • Full control over operations and brand. • Higher profit potential – No profit-sharing with local partners. • Strong presence in the foreign market. • Challenges: • High capital investment – Requires significant financial resources. • Political and economic risks – Exposure to foreign regulations and instability. • Longer time to establish – Especially in greenfield projects. • Example: Tesla set up a wholly owned subsidiary in China, becoming the first foreign automaker to own a factory in the country without a local partner.
  • 47.
    Global Strategy Implementation • 2.Managing Cultural Diversity and Institutional Differences in Global Operations • Global companies must navigate cultural and institutional differences to ensure smooth operations, avoid misunderstandings, and maximize productivity.
  • 48.
    Managing Cultural Diversity andInstitutional Differences in Global Operations • A. Managing Cultural Diversity • Cultural differences impact communication, leadership styles, negotiation, and customer behavior. Companies must develop cross-cultural competencies to avoid misalignment between corporate strategy and local practices.
  • 49.
    Managing Cultural Diversity • KeyCultural Dimensions (Hofstede’s Model): • 1. Power Distance – Acceptance of hierarchical authority. • High: China, Russia (top-down leadership). • Low: Sweden, Denmark (egalitarian approach). • 2. Individualism vs. Collectivism – Focus on personal goals vs. group harmony. • Individualistic: USA, UK (self-reliance). • Collectivist: Japan, Mexico (team-based decisions). • 3. Uncertainty Avoidance – Tolerance for risk and ambiguity. • High: Germany, Japan (strict rules and planning). • Low: Singapore, Sweden (flexible and risk-tolerant). • 4. Masculinity vs. Femininity – Emphasis on competition vs. work-life balance. • Masculine: USA, Japan (achievement-driven). • Feminine: Netherlands, Norway (quality of life-focused). • Example: Walmart struggled in Germany due to cultural differences in customer service expectations and labor practices, leading to its exit from the market.
  • 50.
    • B. ManagingInstitutional Differences • Institutional differences refer to variations in legal, economic, and regulatory environments across countries. Companies must adapt their strategies to meet local requirements. Managing Cultural Diversity and Institutional Differences in Global Operations
  • 51.
    Managing Institutional Differences •Key Institutional Factors: • Legal Systems – Compliance with regulations (e.g., GDPR in the EU). • Tax Policies – Understanding local taxation laws (e.g., VAT in Europe). • Trade Barriers – Managing tariffs, quotas, and restrictions. • Political Stability – Assessing risks in volatile regions. • Economic Conditions – Adjusting pricing and operations based on economic trends. • Example: Uber faced regulatory challenges in several countries due to labor classification laws, forcing it to adapt its business model to comply with local employment rules.
  • 52.
    Conclusion • Implementing aglobal strategy requires choosing the right mode of international expansion based on risk tolerance, control, and investment capacity. While exporting, licensing, franchising, joint ventures, and wholly owned subsidiaries offer different advantages and challenges, managing cultural diversity and institutional differences is equally crucial for success. • By understanding cultural behaviors, adapting to regulatory environments, and building local partnerships, companies can effectively execute global strategies and achieve long-term growth.
  • 53.
    Reference • Wheelen, T.L., Hunger, J. D., Hoffman, A. N., & Bamford, C. E. (2018). Strategic Management and Business Policy: Globalization, Innovation, and Sustainability (15th ed.). Pearson Education.
  • 54.
    To God bethe Glory! Prepared by : Rommel R. Regala, Ph.D.