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Chapter # 13
Merchandise Management
Buying
Systems
Planning
Merchandise
Assortments
Buying
Merchandise
Pricing
Retail
Communication
Mix
Merchandise Management Issues
Types of Buying Systems
Staple Merchandise
Predictable Demand
History of Past Sales
Relatively Accurate Forecasts
Fashion Merchandise
Unpredictable Demand
Limited Sales History
Difficult to Forecast Sales
Staple Merchandise Buying System
Forecast
SKU Sales
Order
Merchandise
Monitor
Sales and
Inventory
Compare
Inventory to
Basic Stock
List
Considerations in Determining
How Much to Order
• Basic Stock Plan
• Present Inventory
• Merchandise on
Order
• Sales Forecast
– Rate of Sales of SKU
(Velocity)
– Seasonality
Inventory Management Report for
Rubbermaid Merchandise
Basic Stock List
Indicates the Desired Inventory Level for Each SKU
– Amount of Stock Desired
Cost of Carrying
Inventory
Lost Sale Due
to Stockout
Relationship between Inventory
Investment and Product Availability
Inventory
investment
Dollars
Product Availability (Percent)
600
500
400
300
200
100
0
80 85 90 95 100
Cycle and Buffer Stock
Units
Available
Weeks
150 -
100 -
50 -
0 -
1 2 3 4
Order 96
Cycle
Stock
Buffer
Stock
Buffer Stock
We need it so we won’t loose sales, complementary sales, and customers
Buffer stock is dependent on:
-Forecast interval variance (Forecast interval = lead
time + review time)
-Variation in Demand (actual demand - forecasted
demand)
-Time to Get Product from Supplier
-Time to Get Product from Distribution
Center
- Product availability requested of IM systems
Forecasting Demand
Forecasting -- extrapolating the
past into future using
statistical and mathematical
methods
Objectives:
– Ignore random
fluctuations in demand
– But be responsive to
real change
Forecasting Sales
• Tradeoff Recent Sales Against Past History of Sales
– Recognize Recent Trends, But Don’t Over Weight Recent Experience
• Exponential Smoothing
Old = Old + ά x (Recent – Old) Forecast
Forecast Demand Forecast
84 = 96 + .5 x (72 – 96)
• ά ranges for 0 to 1
– Higher ά Weighs Recent Sales More
Order Point
• Order point = the point at which inventory
available should not go below or else we
will run out of stock before the next order
arrives.
• Assume Lead time = 0, Order point = 0
• Assume Lead time = 3 weeks, review time =
1 week, demand = 100 units per week
• Order point = demand (lead time + review
time) + buffer stock
• Order point = 100 (3+1) = 400
Order Point continued
• Assume Buffer stock = 50 units, then
• Order point = 100 (3+1) + 50 = 450
• We will order something when order point
gets below 450 units.
Calculating the Order Point
Order Point = (Demand/Day) x (Lead Time
+Review Time) + Backup Stock
167 units = (7 units x (14 + 7 days) + 20 units
So Buyer Places Order When Inventory in Stock
Drops Below 167 units
Merchandise Budget Plan
• Plan for the financial aspects of a
merchandise category
• Specifies how much money can be spent each
month to achieve the sales, margin, inventory
turnover, and GMROI objectives.
• Not a complete buying plan--doesn’t indicate
what specific SKUs to buy or in what
quantities.
Six-Month Merchandise
Budget Plan for Men’s Tailored Suits
Steps in Preparing Plan
• Forecast Six Month Sales for Category
• Breakdown Total Sales Forecast into Forecast for each Month
(lines 1, 2)
• Plan Reductions for Each Month (lines 3, 4)
• Determine Beginning of the Month (BOM) Stock to Sales
Ratio (line 5)
• Calculate BOM Inventory (line 6)
• Calculate EOM Inventory (line 7)
• Calculate Monthly Additions to Stock (line 8)
Open to Buy
• Monitors Merchandise Flow
• Determines How Much Was Spent and
How Much is Left to Spend
Six Month Open to Buy
Open-to-buy for Past Periods
Projected EOM stock = actual EOM stock
Open-to-buy = 0
There is no point in buying merchandise for a
month that is already over.
Open-to-Buy for
Current Period (I)
• Projected EOM stock =
• Actual BOM stock
• + Actual monthly additions to stock (what
was
actually received)
• + Actual on order (what is on order for the
month)
• - Plan monthly sales
Open-to-Buy for
Current Period (II)
• Open-to-buy =
• Planned EOM stock (from merchandise
budget plan)
– Projected EOM stock (based on what is really
happening)
Allocating
Merchandise to Stores
Percentage of total sales 1 1.5 2.5 3.5 4 6 8 12
Percentage of total inventory 1.5 2 3 4 4 4 6 10
Fewer Sales, More Sales,
More Inventory Less Inventory
Breakdown by Store of
Traditional $35 Denim Jeans in Light Blue
Source: Banner Distributing Company, Denver, Colorado; used with permission.
(1)
TYPE OF
STORE
(2)
NUMBER OF
STORES
A
B
C
Total sales $150,000
4
3
8
10.0%
6.7
5.0
$15,000
10,000
7,500
60,000
30,000
60,000
429
286
214
(3)
% OF TOTAL
SALES, EACH
STORE
(4)
SALES PER
STORE (TOTAL
SALES X COL. 3)
(5)
SALES PER
STORE TYPE
(COL. 2 X COL. 4)
(6)
UNIT SALES
PER STORE
(COL. 4/$35)
ABC Analysis
Rank - orders merchandise by some
performance measure determine which
items:
– should never be out of stock.
– should be allowed to be out of stock
occasionally.
– should be deleted from the stock selection.
Analyzing Merchandise Management
Merchandise Performance
– ABC Analysis
– Sell Through Analysis
Vendor Analysis
– Multiattribute Method
ABC Analysis Rank Merchandise
By Performance Measures
Contribution Margin
Sales Dollars
Sales in Units
Gross Margin
GMROI
Use more than one criteria
ABC Analysis for Dress Shirts
Percentage
of
Sales
Dollars
10 20 30 40 50 60 70 80 90 100
Percentage of Items
No Sales
100
90
80
70
60
50
40
30
20
10
0
C
10%
B
20%
A
70%
A B C D
5% 10% 65% 20%
Sales
Sell-through Analysis for Blouses
Week 1 Week 2
Stock Actual-to-Plan Actual-to-Plan
Number Description Plan Actual Percent. Plan Actual Percent.
1011 -Sm White silk V-neck 20 15 -25 20 10 -50
1011 -Med White Silk V-neck 30 25 -16.6 30 20 -33
1011 -Lg White Silk V-neck 20 16 -20 20 16 -20
1012 -Sm Blue Silk V-neck 25 26 4 25 27 8
1012 -Med Blue Silk V-neck 35 45 29 35 40 14
1012 -Lg Blue Silk V-neck 25 25 0 25 30 20
Ij *
i 1
n
P

 i j = Sum of the expression
I j
= Importance weight assigned
to the ith dimension
P i
= Performance evaluation for
jth brand alternative on the
jth issue
1 = Not important
10 = Very important
Evaluating a Vendor:
A Weighted Average Approach
Evaluating a Vendor:
A Weighted Average Approach
Performance Evaluation of Individual
Brands Across Issues
Importance
Evaluation Brand A Brand B Brand C Brand D
Issues of Issues (I) (Pa) (Pb) (Pc) (Pd)
(1) (2) (3) (4) (5) (6)
Vendor reputation 9 5 9 4 8
Service 8 6 6 4 6
Meets delivery dates 6 5 7 4 4
Merchandise quality 5 5 4 6 5
Markup opportunity 5 5 4 4 5
Country of origin 6 5 3 3 8
Product fashionability 7 6 6 3 8
Selling history 3 5 5 5 5
Promotional assistance 4 5 3 4 7
Overall evaluation = 290 298 212 341
Ij *
i
n
P


1
ij
Retail Inventory Method (RIM)
Two Objectives:
– To maintain a perpetual or book inventory of
retail dollar amounts.
– To maintain records that make it possible to
determine the cost value of the inventory at any
time without taking a physical inventory.
Advantages of RIM
• The retailer doesn't have to “cost” each time.
• Follows the accepted accounting practice of
valuing assets at cost or market, whichever is
lower.
Advantages of RIM cont’d
• Amounts and percentages of initial markups,
additional markups, markdowns, and shrinkage
can be compared with historical records or
industry norms.
• Useful for determining shrinkage.
• Can be used in an insurance claim case of a loss.
Disadvantages of RIM
• System that uses average markup.
• Record keeping process involved is
burdensome.
Steps in RIM
Calculate Total Merchandise Handled at Cost
and Retail
Calculate Retail Reductions
Calculate Cumulative Markup and Cost Multiplier
Determine Book Inventory at Cost and Retail
Retail Inventory Method
Cumulative Markon =(total retail - total cost) / total retail:
($290,000 - $160,000) / $290,000 = 44.8%
The Cost Multiplier = cumulative markon
(100% - cumulative markon%) = 55.2%
Ending book = total goods handled at retail - total
inventory at retail reductions: $290,000 - $208,000 = $82,000
Ending book = ending book inventory at retail x cost
inventory at cost multiplier: $82,000 x 55.2% = 45,264
Retail Inventory Method
Example
Total Goods Handled Cost Retail
Beginning inventory $ 60,000 $ 84,000
Purchases 50,000 70,000
- Return to vendor (11,000) (15,400)
Net Purchases 39,000 54,600
Additional markups 4,000
- Markup cancellations (2,000)
Net markups 2,000
Additional Transport. 1,000
Transfers in 1,428 2,000
- Transfers out (714) (1,000)
Net Transfers 714 (1,000)
Total Goods Handled $100,714 $141,600
Total Goods Handled Cost Retail
Gross Sales $ 82,000
- Consumer Returns & Allowances ( 4,000)
Net Sales $ 78,000
Markdowns 6,000
- Markdown Cancellation (3,000)
Net Markdown 3,000
Employee Discounts 3,000
Discounts to Customers 500
Estimated Shrinkage 1,500
Total Reductions $ 86,000
Retail Inventory Method
Example
Chapter # 13
Chapter # 13
Chapter # 13

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Chapter # 13

  • 4. Types of Buying Systems Staple Merchandise Predictable Demand History of Past Sales Relatively Accurate Forecasts Fashion Merchandise Unpredictable Demand Limited Sales History Difficult to Forecast Sales
  • 5. Staple Merchandise Buying System Forecast SKU Sales Order Merchandise Monitor Sales and Inventory Compare Inventory to Basic Stock List
  • 6. Considerations in Determining How Much to Order • Basic Stock Plan • Present Inventory • Merchandise on Order • Sales Forecast – Rate of Sales of SKU (Velocity) – Seasonality
  • 7. Inventory Management Report for Rubbermaid Merchandise
  • 8. Basic Stock List Indicates the Desired Inventory Level for Each SKU – Amount of Stock Desired Cost of Carrying Inventory Lost Sale Due to Stockout
  • 9. Relationship between Inventory Investment and Product Availability Inventory investment Dollars Product Availability (Percent) 600 500 400 300 200 100 0 80 85 90 95 100
  • 10. Cycle and Buffer Stock Units Available Weeks 150 - 100 - 50 - 0 - 1 2 3 4 Order 96 Cycle Stock Buffer Stock
  • 11. Buffer Stock We need it so we won’t loose sales, complementary sales, and customers Buffer stock is dependent on: -Forecast interval variance (Forecast interval = lead time + review time) -Variation in Demand (actual demand - forecasted demand) -Time to Get Product from Supplier -Time to Get Product from Distribution Center - Product availability requested of IM systems
  • 12. Forecasting Demand Forecasting -- extrapolating the past into future using statistical and mathematical methods Objectives: – Ignore random fluctuations in demand – But be responsive to real change
  • 13. Forecasting Sales • Tradeoff Recent Sales Against Past History of Sales – Recognize Recent Trends, But Don’t Over Weight Recent Experience • Exponential Smoothing Old = Old + ά x (Recent – Old) Forecast Forecast Demand Forecast 84 = 96 + .5 x (72 – 96) • ά ranges for 0 to 1 – Higher ά Weighs Recent Sales More
  • 14. Order Point • Order point = the point at which inventory available should not go below or else we will run out of stock before the next order arrives. • Assume Lead time = 0, Order point = 0 • Assume Lead time = 3 weeks, review time = 1 week, demand = 100 units per week • Order point = demand (lead time + review time) + buffer stock • Order point = 100 (3+1) = 400
  • 15. Order Point continued • Assume Buffer stock = 50 units, then • Order point = 100 (3+1) + 50 = 450 • We will order something when order point gets below 450 units.
  • 16. Calculating the Order Point Order Point = (Demand/Day) x (Lead Time +Review Time) + Backup Stock 167 units = (7 units x (14 + 7 days) + 20 units So Buyer Places Order When Inventory in Stock Drops Below 167 units
  • 17. Merchandise Budget Plan • Plan for the financial aspects of a merchandise category • Specifies how much money can be spent each month to achieve the sales, margin, inventory turnover, and GMROI objectives. • Not a complete buying plan--doesn’t indicate what specific SKUs to buy or in what quantities.
  • 18. Six-Month Merchandise Budget Plan for Men’s Tailored Suits
  • 19. Steps in Preparing Plan • Forecast Six Month Sales for Category • Breakdown Total Sales Forecast into Forecast for each Month (lines 1, 2) • Plan Reductions for Each Month (lines 3, 4) • Determine Beginning of the Month (BOM) Stock to Sales Ratio (line 5) • Calculate BOM Inventory (line 6) • Calculate EOM Inventory (line 7) • Calculate Monthly Additions to Stock (line 8)
  • 20. Open to Buy • Monitors Merchandise Flow • Determines How Much Was Spent and How Much is Left to Spend
  • 21. Six Month Open to Buy
  • 22. Open-to-buy for Past Periods Projected EOM stock = actual EOM stock Open-to-buy = 0 There is no point in buying merchandise for a month that is already over.
  • 23. Open-to-Buy for Current Period (I) • Projected EOM stock = • Actual BOM stock • + Actual monthly additions to stock (what was actually received) • + Actual on order (what is on order for the month) • - Plan monthly sales
  • 24. Open-to-Buy for Current Period (II) • Open-to-buy = • Planned EOM stock (from merchandise budget plan) – Projected EOM stock (based on what is really happening)
  • 25. Allocating Merchandise to Stores Percentage of total sales 1 1.5 2.5 3.5 4 6 8 12 Percentage of total inventory 1.5 2 3 4 4 4 6 10 Fewer Sales, More Sales, More Inventory Less Inventory
  • 26. Breakdown by Store of Traditional $35 Denim Jeans in Light Blue Source: Banner Distributing Company, Denver, Colorado; used with permission. (1) TYPE OF STORE (2) NUMBER OF STORES A B C Total sales $150,000 4 3 8 10.0% 6.7 5.0 $15,000 10,000 7,500 60,000 30,000 60,000 429 286 214 (3) % OF TOTAL SALES, EACH STORE (4) SALES PER STORE (TOTAL SALES X COL. 3) (5) SALES PER STORE TYPE (COL. 2 X COL. 4) (6) UNIT SALES PER STORE (COL. 4/$35)
  • 27. ABC Analysis Rank - orders merchandise by some performance measure determine which items: – should never be out of stock. – should be allowed to be out of stock occasionally. – should be deleted from the stock selection.
  • 28. Analyzing Merchandise Management Merchandise Performance – ABC Analysis – Sell Through Analysis Vendor Analysis – Multiattribute Method
  • 29. ABC Analysis Rank Merchandise By Performance Measures Contribution Margin Sales Dollars Sales in Units Gross Margin GMROI Use more than one criteria
  • 30. ABC Analysis for Dress Shirts Percentage of Sales Dollars 10 20 30 40 50 60 70 80 90 100 Percentage of Items No Sales 100 90 80 70 60 50 40 30 20 10 0 C 10% B 20% A 70% A B C D 5% 10% 65% 20% Sales
  • 31. Sell-through Analysis for Blouses Week 1 Week 2 Stock Actual-to-Plan Actual-to-Plan Number Description Plan Actual Percent. Plan Actual Percent. 1011 -Sm White silk V-neck 20 15 -25 20 10 -50 1011 -Med White Silk V-neck 30 25 -16.6 30 20 -33 1011 -Lg White Silk V-neck 20 16 -20 20 16 -20 1012 -Sm Blue Silk V-neck 25 26 4 25 27 8 1012 -Med Blue Silk V-neck 35 45 29 35 40 14 1012 -Lg Blue Silk V-neck 25 25 0 25 30 20
  • 32. Ij * i 1 n P   i j = Sum of the expression I j = Importance weight assigned to the ith dimension P i = Performance evaluation for jth brand alternative on the jth issue 1 = Not important 10 = Very important Evaluating a Vendor: A Weighted Average Approach
  • 33. Evaluating a Vendor: A Weighted Average Approach Performance Evaluation of Individual Brands Across Issues Importance Evaluation Brand A Brand B Brand C Brand D Issues of Issues (I) (Pa) (Pb) (Pc) (Pd) (1) (2) (3) (4) (5) (6) Vendor reputation 9 5 9 4 8 Service 8 6 6 4 6 Meets delivery dates 6 5 7 4 4 Merchandise quality 5 5 4 6 5 Markup opportunity 5 5 4 4 5 Country of origin 6 5 3 3 8 Product fashionability 7 6 6 3 8 Selling history 3 5 5 5 5 Promotional assistance 4 5 3 4 7 Overall evaluation = 290 298 212 341 Ij * i n P   1 ij
  • 34. Retail Inventory Method (RIM) Two Objectives: – To maintain a perpetual or book inventory of retail dollar amounts. – To maintain records that make it possible to determine the cost value of the inventory at any time without taking a physical inventory.
  • 35. Advantages of RIM • The retailer doesn't have to “cost” each time. • Follows the accepted accounting practice of valuing assets at cost or market, whichever is lower.
  • 36. Advantages of RIM cont’d • Amounts and percentages of initial markups, additional markups, markdowns, and shrinkage can be compared with historical records or industry norms. • Useful for determining shrinkage. • Can be used in an insurance claim case of a loss.
  • 37. Disadvantages of RIM • System that uses average markup. • Record keeping process involved is burdensome.
  • 38. Steps in RIM Calculate Total Merchandise Handled at Cost and Retail Calculate Retail Reductions Calculate Cumulative Markup and Cost Multiplier Determine Book Inventory at Cost and Retail
  • 39. Retail Inventory Method Cumulative Markon =(total retail - total cost) / total retail: ($290,000 - $160,000) / $290,000 = 44.8% The Cost Multiplier = cumulative markon (100% - cumulative markon%) = 55.2% Ending book = total goods handled at retail - total inventory at retail reductions: $290,000 - $208,000 = $82,000 Ending book = ending book inventory at retail x cost inventory at cost multiplier: $82,000 x 55.2% = 45,264
  • 40. Retail Inventory Method Example Total Goods Handled Cost Retail Beginning inventory $ 60,000 $ 84,000 Purchases 50,000 70,000 - Return to vendor (11,000) (15,400) Net Purchases 39,000 54,600 Additional markups 4,000 - Markup cancellations (2,000) Net markups 2,000 Additional Transport. 1,000 Transfers in 1,428 2,000 - Transfers out (714) (1,000) Net Transfers 714 (1,000) Total Goods Handled $100,714 $141,600
  • 41. Total Goods Handled Cost Retail Gross Sales $ 82,000 - Consumer Returns & Allowances ( 4,000) Net Sales $ 78,000 Markdowns 6,000 - Markdown Cancellation (3,000) Net Markdown 3,000 Employee Discounts 3,000 Discounts to Customers 500 Estimated Shrinkage 1,500 Total Reductions $ 86,000 Retail Inventory Method Example