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Copyright © 2008 Pearson Addison-Wesley. All rights reserved.
Chapter 7
Financial
Operations of
Insurers
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-2
Agenda
• Property and Casualty Insurers
– Financial Statements
– Measuring Financial Performance
• Life Insurance Companies
– Financial Statements
– Measuring Financial Performance
• Ratemaking in Property and Casualty Insurance
• Ratemaking in Life Insurance
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-3
Financial Statements of Property
and Casualty Insurers
• Balance Sheet: a summary of what a company
owns (assets) and what it owes (liabilities)
Total Assets = Total Liabilities + Owners’ Equity
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-4
Exhibit 7.1 ABC Insurance
Company
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-5
Financial Statements of Property
and Casualty Insurers
• The primary assets for an insurance
company are financial assets
• Insurers’ liabilities include required reserves
• A loss reserve is an estimated amount for:
• Claims reported and adjusted, but not yet paid
• Claims reported and filed, but not yet adjusted
• Claims incurred but not yet reported to the company
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-6
Financial Statements of Property
and Casualty Insurers
• Case reserves are loss reserves that are
established for each individual claim
– Methods for determining case reserves include:
• The judgment method: a claim reserve is established for each
individual claim
• The average value method: an average value is assigned to
each claim
• The tabular method: loss reserves are determined for certain
claims for which the amounts paid depend on data derived from
mortality, morbidity, and remarriage tables
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-7
Financial Statements of Property
and Casualty Insurers
• The loss ratio method establishes aggregate
loss reserves for a specific coverage line
– A formula based on the expected loss ratio is
used to estimate the loss reserve
• The incurred-but-not-reported (IBNR)
reserve is a reserve that must be
established for claims that have already
occurred but that have not yet been reported
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-8
Financial Statements of Property
and Casualty Insurers
• The unearned premium reserve is a liability item
that represents the unearned portion of gross
premiums on all outstanding policies at the time of
valuation
– Its purpose is to pay for losses that occur during the
policy period
– It is also needed so that refunds can be paid to
policyholders that cancel their coverage
– It also serves as the basis for determining the amount
that must be paid to a reinsurer for carrying reinsured
polices
– The annual pro rata method is one method of calculating
the reserve
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-9
Financial Statements of Property
and Casualty Insurers
• Policyholders’ surplus is the difference between an
insurance company’s assets and liabilities
– The stronger a company’s surplus position, the greater
is the security for its policyholders
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-10
Financial Statements of Property
and Casualty Insurers
• The income and expense statement summarizes
revenues and expenses paid over a specified
period of time
• The two principal sources of revenue are
premiums and investment income
– Earned premiums are those premiums for which the
service for which the premiums were paid (insurance
protection) has been rendered
• Expenses include the cost of adjusting claims,
paying the insured losses that occurred,
commissions to agents, premium taxes, and
general insurance expenses
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-11
Measuring the Performance of
Property and Casualty Insurers
• The loss ratio is the ratio of incurred losses and loss
adjustment expenses to premiums earned
• The expense ratio is equal to the company’s underwriting
expenses divided by written premiums
• The combined ratio is the sum of the loss ratio and the
expense ratio. A positive ratio indicates an underwriting loss
EarnedPremiums
ExpensesAdjustmentLossLossesIncurred
RatioLoss


WrittenPremiums
ExpensesngUnderwriti
RatioExpense 
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-12
Measuring the Performance of
Property and Casualty Insurers
• The investment income ratio compares net investment
income to earned premiums
• The overall operating ratio is equal to the combined ratio
minus the investment income ratio
– This ratio measures the company’s total performance (underwriting
and investments)
PremiumsEarned
IncomeInvestmentNet
RatioIncomeInvestment 
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-13
Financial Statements of
Life Insurers
• The balance sheet
– The assets of a life insurer have a longer duration, on
average, than those of property and casualty insurers
– Because many life insurance policies have a savings
element, life insurers keep an interest-bearing asset
called “contract loans” or “policy loans”
– A life insurance company may have separate accounts
for assets backing interest-sensitive products, such as
variable annuities
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-14
Financial Statements of
Life Insurers
• Policy reserves are a liability item on the balance
sheet that must be offset by assets equal to that
amount
– State laws specify the minimum basis for calculating
policy reserves
• The reserve for amounts held on deposit is a
liability representing funds that are owed to
policyholders and to beneficiaries
• The asset valuation reserve is a statutory
accounting account designed to absorb asset
value fluctuations not caused by changing interest
rates
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-15
Financial Statements of
Life Insurers
• Policyholders’ surplus is less volatile in the life
insurance industry than in the property and
casualty insurance industry
• Benefit payments, including death benefits paid to
beneficiaries and annuity benefits paid to
annuitants, are the life insurer’s major expense
• A life insurer’s net gain from operations equals
total revenues less total expenses, policyowner
dividends, and federal income taxes
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-16
Ratemaking in Property and
Casualty Insurance
• State Laws Require:
– Rates should be adequate for paying all losses
and expenses
– Rates should not be excessive, such that
policyholders are paying more than the actual
value of their protection
– Rates must not be unfairly discriminatory;
exposures that are similar with respect to losses
and expenses should not be charged
significantly different rates
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-17
Ratemaking in Property and
Casualty Insurance
• Business Rate-Making Objectives include:
– Rates should be easy to understand.
– Rates should be stable over short periods of
time
– Rates should be responsive to changing loss
exposures and changing economic conditions
– Rates should encourage loss prevention
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-18
Ratemaking in Property and
Casualty Insurance
• A rate is the price per unit of insurance.
• An exposure unit is the unit of measurement used in
insurance pricing, e.g., a car-year
• The pure premium is the portion of the rate needed to pay
losses and loss adjustment expenses
• Loading is the amount that must be added to the pure
premium for other expenses, profit, and a margin for
contingencies
• The gross rate consists of the pure premium and a loading
element
• The gross premium paid by the insured consists of the gross
rate multiplied by the number of exposure units
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-19
Ratemaking in Property and
Casualty Insurance
• There are three basic rate making methods in
property and casualty insurance:
1. Judgment rating means that each exposure is
individually evaluated, and the rate is determined
largely by the judgment of the underwriter
2. Class rating means that exposures with similar
characteristics are placed in the same underwriting
class, and each is charged the same rate
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-20
Ratemaking in Property and
Casualty Insurance
– Class rates are determined using two basic
methods:
• Under the pure premium method, the pure premium
can be determined by dividing the dollar amount of
incurred losses and loss-adjustment expenses by the
number of exposure units
• Under the loss ratio method, the actual loss ratio is
compared with the expected loss ratio, and the rate
is adjusted accordingly
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-21
Ratemaking in Property and
Casualty Insurance
3. Merit rating is a rating plan by which class rates
are adjusted upward or downward based on
individual loss experience
• Under a schedule rating plan, each exposure is
individually rated
– A basis rate is determined for each exposure, which is then
modified by debits or credits depending on the physical
characteristics of the exposure
– Commonly used in commercial property insurance
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-22
Ratemaking in Property and
Casualty Insurance
• Under experience rating, the class or manual rate is adjusted
upward or downward based on past loss experience
– The insurer’s past loss experience is used to determine the
premium for the next policy period
• Under a retrospective rating plan, the insured’s loss experience
during the current policy period determines the actual premium
paid for that period
– A provisional premium is paid at the beginning of the policy period;
the final premium is calculated at the end of the policy period
– Commonly used in workers compensation insurance
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-23
Ratemaking in Life Insurance
• Life insurance actuaries use a mortality table or
individual company experience to determine the
probability of death at each attained age
• The annual expected value of death claims equals
the probability of death times the amount the
insurer must pay if death occurs
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-24
Exhibit 7.2 ABC Insurance
Company
Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-25
Insight 7.1 Profitability of Insurance
Industry and Other Selected Industries

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Chapter 07 - Financial Operations of Insurers

  • 1. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. Chapter 7 Financial Operations of Insurers
  • 2. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-2 Agenda • Property and Casualty Insurers – Financial Statements – Measuring Financial Performance • Life Insurance Companies – Financial Statements – Measuring Financial Performance • Ratemaking in Property and Casualty Insurance • Ratemaking in Life Insurance
  • 3. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-3 Financial Statements of Property and Casualty Insurers • Balance Sheet: a summary of what a company owns (assets) and what it owes (liabilities) Total Assets = Total Liabilities + Owners’ Equity
  • 4. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-4 Exhibit 7.1 ABC Insurance Company
  • 5. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-5 Financial Statements of Property and Casualty Insurers • The primary assets for an insurance company are financial assets • Insurers’ liabilities include required reserves • A loss reserve is an estimated amount for: • Claims reported and adjusted, but not yet paid • Claims reported and filed, but not yet adjusted • Claims incurred but not yet reported to the company
  • 6. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-6 Financial Statements of Property and Casualty Insurers • Case reserves are loss reserves that are established for each individual claim – Methods for determining case reserves include: • The judgment method: a claim reserve is established for each individual claim • The average value method: an average value is assigned to each claim • The tabular method: loss reserves are determined for certain claims for which the amounts paid depend on data derived from mortality, morbidity, and remarriage tables
  • 7. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-7 Financial Statements of Property and Casualty Insurers • The loss ratio method establishes aggregate loss reserves for a specific coverage line – A formula based on the expected loss ratio is used to estimate the loss reserve • The incurred-but-not-reported (IBNR) reserve is a reserve that must be established for claims that have already occurred but that have not yet been reported
  • 8. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-8 Financial Statements of Property and Casualty Insurers • The unearned premium reserve is a liability item that represents the unearned portion of gross premiums on all outstanding policies at the time of valuation – Its purpose is to pay for losses that occur during the policy period – It is also needed so that refunds can be paid to policyholders that cancel their coverage – It also serves as the basis for determining the amount that must be paid to a reinsurer for carrying reinsured polices – The annual pro rata method is one method of calculating the reserve
  • 9. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-9 Financial Statements of Property and Casualty Insurers • Policyholders’ surplus is the difference between an insurance company’s assets and liabilities – The stronger a company’s surplus position, the greater is the security for its policyholders
  • 10. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-10 Financial Statements of Property and Casualty Insurers • The income and expense statement summarizes revenues and expenses paid over a specified period of time • The two principal sources of revenue are premiums and investment income – Earned premiums are those premiums for which the service for which the premiums were paid (insurance protection) has been rendered • Expenses include the cost of adjusting claims, paying the insured losses that occurred, commissions to agents, premium taxes, and general insurance expenses
  • 11. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-11 Measuring the Performance of Property and Casualty Insurers • The loss ratio is the ratio of incurred losses and loss adjustment expenses to premiums earned • The expense ratio is equal to the company’s underwriting expenses divided by written premiums • The combined ratio is the sum of the loss ratio and the expense ratio. A positive ratio indicates an underwriting loss EarnedPremiums ExpensesAdjustmentLossLossesIncurred RatioLoss   WrittenPremiums ExpensesngUnderwriti RatioExpense 
  • 12. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-12 Measuring the Performance of Property and Casualty Insurers • The investment income ratio compares net investment income to earned premiums • The overall operating ratio is equal to the combined ratio minus the investment income ratio – This ratio measures the company’s total performance (underwriting and investments) PremiumsEarned IncomeInvestmentNet RatioIncomeInvestment 
  • 13. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-13 Financial Statements of Life Insurers • The balance sheet – The assets of a life insurer have a longer duration, on average, than those of property and casualty insurers – Because many life insurance policies have a savings element, life insurers keep an interest-bearing asset called “contract loans” or “policy loans” – A life insurance company may have separate accounts for assets backing interest-sensitive products, such as variable annuities
  • 14. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-14 Financial Statements of Life Insurers • Policy reserves are a liability item on the balance sheet that must be offset by assets equal to that amount – State laws specify the minimum basis for calculating policy reserves • The reserve for amounts held on deposit is a liability representing funds that are owed to policyholders and to beneficiaries • The asset valuation reserve is a statutory accounting account designed to absorb asset value fluctuations not caused by changing interest rates
  • 15. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-15 Financial Statements of Life Insurers • Policyholders’ surplus is less volatile in the life insurance industry than in the property and casualty insurance industry • Benefit payments, including death benefits paid to beneficiaries and annuity benefits paid to annuitants, are the life insurer’s major expense • A life insurer’s net gain from operations equals total revenues less total expenses, policyowner dividends, and federal income taxes
  • 16. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-16 Ratemaking in Property and Casualty Insurance • State Laws Require: – Rates should be adequate for paying all losses and expenses – Rates should not be excessive, such that policyholders are paying more than the actual value of their protection – Rates must not be unfairly discriminatory; exposures that are similar with respect to losses and expenses should not be charged significantly different rates
  • 17. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-17 Ratemaking in Property and Casualty Insurance • Business Rate-Making Objectives include: – Rates should be easy to understand. – Rates should be stable over short periods of time – Rates should be responsive to changing loss exposures and changing economic conditions – Rates should encourage loss prevention
  • 18. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-18 Ratemaking in Property and Casualty Insurance • A rate is the price per unit of insurance. • An exposure unit is the unit of measurement used in insurance pricing, e.g., a car-year • The pure premium is the portion of the rate needed to pay losses and loss adjustment expenses • Loading is the amount that must be added to the pure premium for other expenses, profit, and a margin for contingencies • The gross rate consists of the pure premium and a loading element • The gross premium paid by the insured consists of the gross rate multiplied by the number of exposure units
  • 19. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-19 Ratemaking in Property and Casualty Insurance • There are three basic rate making methods in property and casualty insurance: 1. Judgment rating means that each exposure is individually evaluated, and the rate is determined largely by the judgment of the underwriter 2. Class rating means that exposures with similar characteristics are placed in the same underwriting class, and each is charged the same rate
  • 20. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-20 Ratemaking in Property and Casualty Insurance – Class rates are determined using two basic methods: • Under the pure premium method, the pure premium can be determined by dividing the dollar amount of incurred losses and loss-adjustment expenses by the number of exposure units • Under the loss ratio method, the actual loss ratio is compared with the expected loss ratio, and the rate is adjusted accordingly
  • 21. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-21 Ratemaking in Property and Casualty Insurance 3. Merit rating is a rating plan by which class rates are adjusted upward or downward based on individual loss experience • Under a schedule rating plan, each exposure is individually rated – A basis rate is determined for each exposure, which is then modified by debits or credits depending on the physical characteristics of the exposure – Commonly used in commercial property insurance
  • 22. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-22 Ratemaking in Property and Casualty Insurance • Under experience rating, the class or manual rate is adjusted upward or downward based on past loss experience – The insurer’s past loss experience is used to determine the premium for the next policy period • Under a retrospective rating plan, the insured’s loss experience during the current policy period determines the actual premium paid for that period – A provisional premium is paid at the beginning of the policy period; the final premium is calculated at the end of the policy period – Commonly used in workers compensation insurance
  • 23. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-23 Ratemaking in Life Insurance • Life insurance actuaries use a mortality table or individual company experience to determine the probability of death at each attained age • The annual expected value of death claims equals the probability of death times the amount the insurer must pay if death occurs
  • 24. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-24 Exhibit 7.2 ABC Insurance Company
  • 25. Copyright © 2008 Pearson Addison-Wesley. All rights reserved. 7-25 Insight 7.1 Profitability of Insurance Industry and Other Selected Industries