This document outlines the agenda and content for a training program on strategic change management. It will cover topics such as the principles of change management, diagnosing organizational change readiness, theories of change, leadership's role in change, managing resistance to change, and models for leading organizational change. Participants will learn about assessing the need for change, types of change, and characteristics of change-capable organizations. The training will involve group activities to apply the concepts to the participants' own work environments and diagnosing areas in need of change. Contemporary issues like innovation, knowledge management, and organizational development will also be addressed. The overall goal is to provide a systematic and structured approach to managing strategic change.
Strategic Change and Strategic LeadershipSensei Ndlovu
The four steps in the process of managing strategic change
The strategic change issues that an organization may experience
The five building blocks an organization may have
The key actions and responsibilities of strategic leadership at any organization
Reflection
Strategy selection options are relative, based on the environmental system being scanned, how they are scanned, and their relation to the business performing the scanning. Therefore, what may seem to be a positive factor of influence for one business organisation may be a negative one for another. The contextual environment can hold either opportunities or threats, as the relativity is embedded in a combination of environmental impact, the type of business, and strategic fit of the selected strategy. There must therefore be room for flexibility in design.
Strategic Change Management Training Course covers principals, strategies, and approaches required to effective change management. In this regularly changing universe of business, nothing continues as before for quite a while, and this really is the best open door for those pioneers who know how to get ready for and oversee change. They know how to underwrite today to make benefit tomorrow.
Why Do You Need Change Management Training?
To develop the organization’s ability to effectively face change, improving agility.
Enhance the likelihood of successful business change/transformation – supporting strategic direction
To mitigate the risks related to failed initiatives
To support change initiatives with well-known, process-driven approaches in order to build a united strategy to change
To create and secure employee loyalty, aligning with organizational goals in the times of change
To develop and sustain the involvement of internal and external stakeholders with new plans
To effectively manage change communications with internal and external communities so that change is well received and supported
To enhance evaluation of change influence, combined change planning and effective implanting of change into the life of the organization
TONEX Training Format:
The training is designed to be fun and interactive. It includes lectures, individuals and small group activities, and hands-on workshops.
Audience:
Strategic Change Management Training is a 2-day course designed for:
Mid-level, senior managers
Senior leaders
Strategic leaders
Vice presidents
Executive directors
Directors
Division managers
Training outlines:
Overview
Various Types of Change and Their Drivers
The Change Process
Change Associated with People
Undertaking Change Leads
Decision Making and Motivation
Understanding Performing Teams
Organizational Leadership
Process & Structures In Organizations
How to Benefit from Individual Differences
Evaluating Employee Performance
Effective Leadership and Creative Problem Solving
How to Manage Job Satisfaction and Stress
Work Design Viewpoints
Culture, Change and Organizational Values
Understanding Change Management
Implementing Organizational Changes
TONEX Hands-On Workshop
Learn more about training objectives, pricing, etc.
Strategic change management training
https://www.tonex.com/training-courses/strategic-change-management-training/
Strategic Change and Strategic LeadershipSensei Ndlovu
The four steps in the process of managing strategic change
The strategic change issues that an organization may experience
The five building blocks an organization may have
The key actions and responsibilities of strategic leadership at any organization
Reflection
Strategy selection options are relative, based on the environmental system being scanned, how they are scanned, and their relation to the business performing the scanning. Therefore, what may seem to be a positive factor of influence for one business organisation may be a negative one for another. The contextual environment can hold either opportunities or threats, as the relativity is embedded in a combination of environmental impact, the type of business, and strategic fit of the selected strategy. There must therefore be room for flexibility in design.
Strategic Change Management Training Course covers principals, strategies, and approaches required to effective change management. In this regularly changing universe of business, nothing continues as before for quite a while, and this really is the best open door for those pioneers who know how to get ready for and oversee change. They know how to underwrite today to make benefit tomorrow.
Why Do You Need Change Management Training?
To develop the organization’s ability to effectively face change, improving agility.
Enhance the likelihood of successful business change/transformation – supporting strategic direction
To mitigate the risks related to failed initiatives
To support change initiatives with well-known, process-driven approaches in order to build a united strategy to change
To create and secure employee loyalty, aligning with organizational goals in the times of change
To develop and sustain the involvement of internal and external stakeholders with new plans
To effectively manage change communications with internal and external communities so that change is well received and supported
To enhance evaluation of change influence, combined change planning and effective implanting of change into the life of the organization
TONEX Training Format:
The training is designed to be fun and interactive. It includes lectures, individuals and small group activities, and hands-on workshops.
Audience:
Strategic Change Management Training is a 2-day course designed for:
Mid-level, senior managers
Senior leaders
Strategic leaders
Vice presidents
Executive directors
Directors
Division managers
Training outlines:
Overview
Various Types of Change and Their Drivers
The Change Process
Change Associated with People
Undertaking Change Leads
Decision Making and Motivation
Understanding Performing Teams
Organizational Leadership
Process & Structures In Organizations
How to Benefit from Individual Differences
Evaluating Employee Performance
Effective Leadership and Creative Problem Solving
How to Manage Job Satisfaction and Stress
Work Design Viewpoints
Culture, Change and Organizational Values
Understanding Change Management
Implementing Organizational Changes
TONEX Hands-On Workshop
Learn more about training objectives, pricing, etc.
Strategic change management training
https://www.tonex.com/training-courses/strategic-change-management-training/
Creating and sustaining change in an organization can be challenging. Change leadership and change management are both essential components of driving change. In this deck, we walk through our framework for successful transformation: thinking there, getting there, and living there.
http://goo.gl/57l1j - Organisational Change: Innovative Management & Learning has been involved in a wide variety of major organisational change projects.
Creating and sustaining change in an organization can be challenging. Change leadership and change management are both essential components of driving change. In this deck, we walk through our framework for successful transformation: thinking there, getting there, and living there.
http://goo.gl/57l1j - Organisational Change: Innovative Management & Learning has been involved in a wide variety of major organisational change projects.
Building a coaching culture for change management 2018Alex Clapson
Building a Coaching Culture for Change Management is the fifth annual research paper on Coaching cultures within organisations. A partnership between the Human Capital Institute (HCI) & the International Coaching Federation (ICF).
Cracking the Change Management Code Main New.pptxWorkforce Group
The modern workplace is experiencing rapid change due to several factors, such as technological advancements, cultural changes, and organisational shifts. Similarly, organisations must remain resilient and evolve to remain competitive and meet clients' needs.
While some of these changes are common, others happen on a larger scale, significantly impacting people, processes and the wider organisation.
As a business leader, it is important for you to understand the different types of changes, how they can be implemented effectively and how to manage their impact on your team and the organisation.
In this deck, you'll identify when you should consider change management.
You'll also learn:
• The two (2) major types of organisational changes
• The most effective steps to a successful change management
• The Prosci ADKAR Change Management Model and
• Practical tips to overcome resistance to change.
Common factors for managing successful change
Presented by Elisabeth Goodman
Tuesday 6th September 2016
North West branch and Enabling Change SIG event
University of Central Lancashire, Westlakes campus
Applying intelligent change readiness to achieve better change webinar
Thursday 14 July 2022
APM Enabling Change Specific Interest Group
Presented by panel members:
Rebecca Collings, Mark Vincent, David Appleyard, Donna Unitt and Ian Pickard
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/applying-intelligent-change-readiness-to-achieve-better-change-webinar/
Content description:
An interactive session in which we explored change readiness – what it is and how can it be used more intelligently to enhance benefits and increase adoption of planned changes.
How do we best convert plans for change into effective preparation for and adoption of change?
We discussed the importance and benefits of change readiness. We explored what good change readiness looks like and when it should be done (spoiler alert – ideally more than once!).
Change and project managers can develop their change readiness practices to better understand the commitment to and capacity for planned changes and to target support to smooth the transition for those impacted by or responsible for adopting these.
Change management in a project environment webinar
Monday 5 December 2022
APM Enabling Change Specific Interest Group
Presented by:
David Appleyard and Mark Vincent
The link to the write up page and resources of this webinar:
https://www.apm.org.uk/news/change-management-in-a-project-environment-webinar/
Content description:
An introduction to change management principles, covering the relationship between project and change management and providing advice on how to apply change management in practice.
What do we mean by change management and how does this fit into a project context?
This session presented on Monday 5 December discussed the various elements of managing change within the context of a project environment.
During the session we covered how change impacts both individuals and organisations and introduce some of the tools and techniques that can make changes successful and sustainable.
This session was aimed at an audience seeking to learn more about how to manage change and we hope that this session will share both best practices and pitfalls to avoid.
The session was presented by experienced change and project management professionals.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
2. Introduction to change management principles and practice
Describing the types of change
Diagnosis: Identifying and applying the characteristics of change
capable organizations
Explaining change theories and the change transition cycle
Explaining the leadership role and contribution during change
Differentiating between Type O and Type D oriented people and the
effective management thereof
TRAINING PROGRAMME OVERVIEW
3. Identifying the reasons for resistance to change
Describing the managerial techniques to reduce resistance to
change
Describing Lewin’s 3-phase Planned approach to change
Describing and applying the 7-step organizational change
management process
Managing contemporary change management issues
TRAINING PROGRAMME OVERVIEW
4. Change
Change Management
Strategic Change Management
The need for strategic change management?
The forces of change
The metaphoric views of change
The areas/types of change
DEFINING THE FUNDAMENTALS OF
CHANGE
5. Strategic change management is the process of managing
change in a structured and thoughtful way in order to meet
organizational goals, objectives and missions.
Therefore, change management and related processes present
many managerial challenges and, consequently, requires a
systematic, structured, purposeful and integrated approach.
STRATEGIC CHANGE MANAGEMENT
12. Strategy
People
Organizational culture
Technology
Structure
AREAS/TYPES OF CHANGE: S-P-O-T-S
13. Refer to pages 15-16 in the Learner Guide
Apply the fundamentals of change to your organization.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 1
14. #1: Linking the present and the future
#2: Make learning a way of life
#3: Actively supporting and encouraging day-to-day
improvements and changes
#4: Ensuring diverse teams
#5: Encourage out-of-the-box thinking
CHARACTERISTICS OF CHANGE-
CAPABLE/FRIENDLY ORGANIZATIONS
15. #6: Protect and shelter breakthrough ideas
#7: Integrate technology to implement changes
#8: Build and deepen trust (creating an organizational culture
of management credibility and integrity)
#9: Streamline and align processes, systems and structures
#10: Leadership have the will and conviction to change
CHARACTERISTICS OF CHANGE-
CAPABLE/FRIENDLY ORGANIZATIONS
16. Refer to pages 41-42 in the Learner Guide
Diagnosis: By referring to each of the characteristics of change
capable/friendly organizations, measure the degree of your
organization’s readiness to change.
Analysis: Identify those areas which need to be improved and
recommend strategies to close these gaps.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 7
17.
18. The literature on “change management” is clear: over 70% of
change initiatives fail.
CHANGE MANAGEMENT SUCCESS
TRACK RECORD
24. Refer to page 19 in the Learner Guide
As a manager, describe how you can accelerate and guide
employees through the change transition cycle for the most
sophisticated/mature stage, commitment.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 2
25. “Leaders should not only administer and managing change, but
pioneer, pilot and drive change towards barrier-busting heights
of performance improvement.” (Cotter: 2005)
Managerial Roles (refer to page 20 in the Learner Guide)
Change Agents (internal and external)
Building resilience and change-hardiness
Transformational Leadership
THE ROLE OF LEADERSHIP IN
CHANGE MANAGEMENT
27. Refer to pages 23-24 in the Learner Guide
Apply the leadership roles in effectively managing change.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 3
28.
29.
30. Refer to pages 26-29 in the Learner Guide
Individually: Complete the Type O vs. D-oriented
questionnaire.
Group: As a manager, describe how you will manage your staff
with both a Type O and Type D orientation towards change.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 4
31. Why people resist change?
Why it is so challenging to reduce resistance to change?
Managerial techniques to reduce resistance to change
MANAGING RESISTANCE TO CHANGE
32. Uncertainty (i.e. fear of the unknown)
People’s self-interest is threatened
A lack of trust and misunderstanding
Belief that change is incompatible with the goals and the interest of the
organization
A low tolerance for change is also a barrier to organizational change
Other general reasons (e.g. include inertia where people do not want to change
the status quo, poor timing, and unexpected, extreme or sudden change and
peer pressure)
WHY PEOPLE RESIST CHANGE?
33. People and their behaviour is the most difficult to change because
unlike structure and technology, in which managers have absolute
control, managers do not have absolute control over peoples’
thinking, attitudes and perceptions.
“Unlike technology, structure, processes and strategy, people talk
back when confronted by uncomfortable levels of change.” (Cotter:
2014)
People are the greatest source of resistance to change because
people have minds of their own i.e. they have personalized and
subjective views regarding change.
Change must involve the people - change must not be imposed upon
the people
WHY IT IS SO CHALLENGING TO REDUCE
RESISTANCE TO CHANGE?
34. Refer to page 32 in the Learner Guide
In your work environment, identify the five (5) foremost
reasons why employees resist change. For each of these 5
reasons, describe the ways and means that you as a manager
can use to break down these “walls of resistance”. Provide
practical examples.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 5
37. Refer to pages 36-37 in the Learner Guide
By referring to each of the 6 techniques to manage employee
resistance to change, describe how you as a manager can apply
these techniques in your working environment. Provide
practical examples. Also indicate at which stage of the change
process, each of these techniques is most appropriate.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 6
38.
39. At all times involve and agree support from people within system
(e.g. the environment, processes, culture, relationships, behaviours -
whether personal or organizational)
Understand where you/the organization is at the moment (status
quo)
Understand where you want to be, when, why, and what the
measures will be for having got there
Plan development towards above in appropriate achievable
measurable stages
Communicate, involve, enable and facilitate involvement from
people, as early and openly and as fully as is possible.
BEST PRACTICE CHANGE
MANAGEMENT PRINCIPLES
43. STEP 1: Forces for change (internal and environmental forces) which affect:
STEP 2: Performance outcomes (individual, group and organizational) which encourages
STEP 3: Diagnosis of the problem (information, participation and change agent) which
leads to
STEP 4: Selection of appropriate intervention (structural, behavioural and technological)
as constrained by S-P-O-T-S
STEP 5: Limiting conditions (leadership climate, formal organization structure and
organization culture)
STEP 6: Selection and Implementation of the method (timing, scope and
experimentation) provision for
STEP 7: Evaluation of the method (feedback, adjustment, revision, reinforcement)
APPLYING THE 7-STEP, ORGANIZATIONAL
STRATEGIC CHANGE MANAGEMENT PROCESS
44. Step one of the strategic change management process starts with an
assessment of the organization’s Mission and Vision, challenges (pains),
enablers and values.
The following strategically-relevant items form the scope to be scrutinized by
business managers:
The company's mission statement
The company's strategic plan/vision
The financial status of the organization
How the organization is currently structured and operating
The level of expertise of their employees
Customer satisfaction level
Tools:
SWOT Analysis
PESTEL Analysis
STEP 1: FORCES FOR CHANGE - INTERNAL
AND EXTERNAL STRATEGIC ASSESSMENT
46. Refer to pages 45-47 in the Learner Guide
By referring to the 7-step organizational change management
process, apply each of the steps in your working environment.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 8
47. Innovation and Creativity
Knowledge Management and Learning Organization
Organizational Development (OD)
CONTEMPORARY CHANGE
MANAGEMENT ISSUES
48. Defining innovation
The characteristics of an innovative working environment
Processes, actions and approaches to create innovation
Creativity/innovative techniques
STIMULATING INNOVATION AND
CREATIVITY
51. Refer to page 51 in Learner Guide
By referring to the characteristics of an innovative working
environment, evaluate the degree to which your organization
is an innovative organization. Identify areas of improvement
and recommend change strategies.
Also indicate which creativity/innovation techniques are most
appropriate in your working environment.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 9
52.
53. Forging linkages between its structured and unstructured information in a way to use it for a specific
problem situation
Organizations need to understand who has knowledge and develop support systems for its creation
and application.
Organizations need to create knowledge maps
Reflect on existing knowledge
This also makes it possible to identify the gaps in the existing knowledge, and to focus future
knowledge-gathering efforts.
Build rewards for knowledge creators and brokers
Organizations need to harness knowledge to become innovative
Redistribute and share the knowledge
Apply the knowledge
THE FEATURES AND
CHARACTERISTICS OF KM
54.
55. Creating a conducive working environment for knowledge management
Act as a role model and leading by example
Developing, implementing, communicating and revising plans for KM
systems
Creating processes and structures for KM systems
Stimulating knowledge creation and transfer of learning
Rewarding and recognizing knowledge creation
Liaising with other important role players and stakeholders
Building a culture of learning and a learning organization
THE ROLE OF THE MANAGER IN IMPLEMENTING
KNOWLEDGE MANAGEMENT AND LEARNING
56.
57.
58. Refer to page 55 in Learner Guide
By referring to the features and characteristics of a Knowledge
Management working environment, evaluate the degree to which
your organization is promoting KM and a learning organization.
Identify areas of improvement and recommend change strategies.
Also indicate the role of the manager in stimulating and creating
knowledge and learning in your working environment.
Present a summary of group discussion
SYNDICATE GROUP LEARNING
ACTIVITY 10
59. Summary of the key learning points
Questions
Conclusion
Good luck with the implementation of change management
processes, systems and methods
CONCLUSION
60. CHARLES COTTER
084 562 9446
charlescot@polka.co.za
LINKED IN
TWITTER: Charles_Cotter
CONTACT DETAILS