This chapter discusses the importance of management skills for managerial effectiveness. It identifies the key functions of management as planning, organizing, leading, and controlling. It then describes the different types of general management skills needed, including conceptual skills, interpersonal skills, technical skills, and political skills. Specific managerial skills are also outlined, such as controlling resources, organizing, motivating employees, and strategic problem solving. The chapter concludes by examining models for developing these skills through experiential learning and practice.
16. Designing Work Creating High-performance Teams Selecting and Developing People Diagnosing and Modifying Organizational Culture Organizing Skills
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20. Experiential Learning Model Concrete Experience Testing Implications of Concepts in New Situations Observations and Reflections Formation of Abstract Concepts and Generalizations
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