1. Introduction Gender equality is crucial for economic development, yet women still contribute only 37% of the global GDP, a persistent issue requiring ongoing efforts. Africa's female entrepreneurs face a $42 billion financing gap, hindering their economic contribution due to limited resources, legal frameworks, and socio-cultural environments. The Commercial Bank of Ethiopia is introducing a customer-centric business model, proposing a collateral-free loan product for women-owned small businesses, to address the financing gap and promote financial inclusion in Ethiopia's 49.8% female population. 2. Objectives of the proposal 2.1. General Objectives The general objective of this proposal is to ensure sustainably growing profit and equitable resource allocation by offering collateral-free loans to support selected growth-oriented women-owned enterprises. 2.2. Specific Objectives • To play a proactive role in supporting and promoting women-owned enterprises by availing of useful and affordable loan products; • To pilot collateral-free financing and improve the credit risk appetite of the bank; • To realize enhanced customer experience through adapting and scaling up the collateral-free financing scheme; • To realize the bank’s digital financing initiatives; • To mobilize resources through aligning with different development partners who are working on promoting women's economic empowerment and access to finance; • To diversify the product portfolio of the bank; • To implement the provisions regarding micro- and small-enterprises lending aspects of the credit policy and procedures of the bank; • To support the realization of the financial inclusion strategy of the country; • To optimize the profitability of the bank by entering untapped and new market niches; • To optimize the competition capability of the bank; • To ensure customer satisfaction and retention by availing of tailor-made products with simple and accessible outreach options. 3. Target groups 4. Work flow For this pilot, women entrepreneurs owning and operating an active business will be selected through a coalition with government organs and/or other parties that work with the entrepreneurs, train them, and involve them in skill development. When a selected applicant submits the loan request along with all the required documents to the bank, the credit department of the district (for this program, the central region district) will appraise and review the credit request either manually for conventional borrowers or using a credit scoring solution for digital borrowers. Based on the credit appraisal result and credit scoring solution determination, the applicant can get the approved amount of an unsecured micro loan. Indeed, the work flow can be described as follows: • The selected women-owned microbusinesses lodged their requests at a branch or using their phones digitally. • Legal documents like a TIN, trade registration and license, financial statements, sales contract