SlideShare a Scribd company logo
Center Club, Costa Mesa
Board Engagement Success
1st Board Meeting Observation (Feb ’14)
• Late Arrivals
• Texting during meeting
• Talking on the Phone
• Poor Attendance
• Left Early
• Guilt Trip
• Disengaged
2
Improvement Process (Mar – May ’14)
3
Engagement
• Mission
• Vision
• Core Values
Value
• Discussion
• Opinion
• Involvement
Connection
• Purpose
• Satisfaction
• Energizing
4
1. How well was your time spent?
2. Did you feel you were heard?
3. How likely will you attend the next
Board Meeting?
2nd Board Meeting (May ‘14)
• Microphones
• Personal Story
• Mission and Vision Statements
• Inspire instead of lecture
5
Improvement Process (June – Aug ‘14)
Connection
Involvement
Inspire
Engagement
Core Values
• Integrity
• Intent
Get Board
Members’
Perspective
Gratitude
and
appreciation
Between
Meetings
Minutes
Agenda
Personal
Story
6
3rd Board Meeting (Aug ’14)
• Personal Story
• Core Value Statements
• Integrity
• Intent
• Involve, engage, inspire
7
F
e
e
d
b
a
c
k
8
It shows that you want to improve the life of
our members and guests.
The setup, arrangement, ambiance, and
energy was fabulous!
Keep up the great work!
Fun Meeting!
Board of Governance Social – Aug ‘14
9
Improvement Process (Sep – Nov ’14)
Connection
Involvement
Inspire
Engagement
Core Values
•Capabilities
•Results
Get Board
Members’
Perspective
Gratitude
and
appreciation
Between
Meetings
Minutes
Agenda
Personal
Story
10
4th Board Meeting (Nov ’14)
11
1. Personal Story
2. Core Value Statement for Capabilities
3. People were involved, engaged, and inspired
Enjoyed every minute of it.
Excellent attendance. Well run.
Good group participation.
Great job! Great Energy! Lots of Fun! Hitting
our Mission!
We are engaged!
Transformational and Engaging!
F
e
e
d
b
a
c
k
12
13
“Our board is much more engaged.”
- Paul Greenwald, Chairman (just after the 4th board meeting)
Board Engagement Success Story - Center Club -
Dr. Lola Gershfeld - Level Five Executive
14
“The transformation happened
without alarming anyone”
- Shahin Vosough, Club Manager
Watch Board Transformation Process - Level Five
Executive - Dr. Lola Gershfeld
5th Board
Meeting
(Feb ’15)
15
16
Improved Club Performance
17
Results for 2014
18
 Looking forward to the next meeting!
 I feel we are "moving-forward"
 Thank you for the opportunity to be a part of.
 Too much for 90 minute meeting(big issues should
be tackled separately).
 Overall very good meeting.
 Much improved audio visual with collecting
"results" and displaying all groups work.
19
"I believe that it is possible to change the dynamics in the boardroom. By changing, I mean that
absolutely every single board member feels fulfilled by the role that they play and the work that
they do. I believe that when the dynamics do change and I ask, 'Do you like your job as a
director?' I get a respond, 'No, I don’t like my job, I love my job.' For the simple reason, people
who love what they do, they treat others better. They treat their colleagues better, their CEOs
better, their employees better, and their spouses better. Statistics also show that when people
care about their jobs, they make better decisions which ultimately leads to better results.
I would say that board dynamics is a pretty important topic for board members to learn,
understand, and constantly improve."
Dr. Lola Gershfeld
Board Interaction & Dynamics Specialist
Dr. Lola Gershfeld
20
Board Interaction & Dynamics Specialist
Dr. Gershfeld is an exceptionally
talented and engaging board
specialist. She possesses
knowledge and comprehensive
skills in Board Interaction, Board
Leadership, and Board
Dynamics. She transforms
boards into engaging teams -
working directly with companies
and organizations that touch
people's lives every day.
With three decades of building
companies and serving on
boards, Dr. Gershfeld gathered
and developed the most effective
techniques and tools for creating
positive interactions among
board members, between the
executive team and the board,
and between the board and
investors, which all lead to
improved board performance,
talent retention, risk
management, and better quality
of life.
(714) 992 – 4531 direct
(714) 936 – 4561 cell
lola@levelfiveexecutive.com
With a Doctorate in Organizational
Psychology and over 30 years of
experience in business operations,
Dr. Gershfeld demonstrates a
unique focus on building
company's value through high
board engagement. Asking the
right questions has given her skills
to be able to turn problems into
opportunities.
In1989, Dr. Gershfeld graduated
from Cal State University, Fullerton
with a Bachelor's degree in
Business. In 2005, she graduated
Magna Cum Laude from
Pepperdine University, with a
Master's degree in Psychology. In
2013, Magna Cum Lade, Dr.
Gershfeld received her Doctor of
Organizational Psychology from
University of the Rockies. Her
doctoral research was on
Motivational Principles on an
Organization's Effectiveness.
Dr. Gershfeld is also a dynamic
speaker who energizes her
audience with her passion on the
topic of Board Dynamics, Board
Interaction, and Board
Effectiveness.
She has presented at the UCLA
Technical Management Programs,
Cal State Fullerton Leadership
Academy, Pepperdine University,
and the National Association of
Corporate Directors Conference on
Dysfunctional or Dynamic:
Fostering Effective Boardroom
Dynamics.
Dr. Gershfeld is the author of Be
Cards, Build Trust with Be Cards
App, Be Poster, Board Credibility
Index, To Tell or Not To Tell, Four
Roles and One Director, Board
Dynamics Index, and The
TrustMaker
References upon request.
Level Five Executive, Inc.
2901 W. Coast Hwy, Suite 200
Newport Beach, CA 92663
(714) 990 – 4561
(855) 990 – 4561
info@levelfiveexecutive.com
levelfiveexecutive.com
21
Level Five Executive encourages companies and organizations
to invest time and resources to train their board members in
board interaction techniques, help them improve their
effectiveness in board engagement, and provide board
members tools which will ultimately lead to improved board
performance.
In a time of global change, board members must be ready to
respond to issues quickly and effectively. Level Five Executive
provides the necessary tools and services that effectively
prepare board members to engage, collaborate, and perform.
Are your board members ready
to tackle tough issues?
Your Board Dynamics Expert

More Related Content

What's hot

The essentials of teamwork.powerpoint
The essentials of teamwork.powerpointThe essentials of teamwork.powerpoint
The essentials of teamwork.powerpoint
sharlenemiddleton
 
The essentials of team work power point
The essentials of team work power pointThe essentials of team work power point
The essentials of team work power pointLizys1
 
The way we do things
The way we do thingsThe way we do things
The way we do things
Susanna Avanesova
 
Project Impact Report
Project Impact ReportProject Impact Report
Project Impact Report
Derek Smith
 
Chester County SHRM Respect Model Presentation 2-25-11
Chester County SHRM Respect Model Presentation 2-25-11Chester County SHRM Respect Model Presentation 2-25-11
Chester County SHRM Respect Model Presentation 2-25-11Paul Marciano
 
10 tips for better teamwork
10 tips for better teamwork10 tips for better teamwork
10 tips for better teamwork
KAP Computer Solution Pvt Ltd
 
Beyond the Boardroom - Team Building
Beyond the Boardroom - Team Building Beyond the Boardroom - Team Building
Beyond the Boardroom - Team Building
steve dalton
 
Hrm presentation
Hrm presentationHrm presentation
Hrm presentation
Khai Khai
 
Servant leader
Servant leaderServant leader
Servant leadermacciat
 
Culture of belonging
Culture of belongingCulture of belonging
Culture of belonging
Hosamane Savitha
 
Communicating In Teams
Communicating In TeamsCommunicating In Teams
Communicating In TeamsGina Cummings
 
InsightsTransformational Leadership Profile - Else Gammelgaard Madsen
InsightsTransformational Leadership Profile - Else Gammelgaard MadsenInsightsTransformational Leadership Profile - Else Gammelgaard Madsen
InsightsTransformational Leadership Profile - Else Gammelgaard Madsen
Full Circle Image
 
Team work
Team workTeam work
Team work
Sarmistha Mitra
 
Presentation on Teamwork
Presentation on TeamworkPresentation on Teamwork
Presentation on Teamwork
KamaleswarPrasad
 
Managing Projects as a Servant Leader
Managing Projects as a Servant LeaderManaging Projects as a Servant Leader
Managing Projects as a Servant Leader
Suraj Shah
 
Presentation2
Presentation2Presentation2
Presentation2fsleibi
 
10 ways to become better leader
10 ways to become better leader10 ways to become better leader
10 ways to become better leader
jhayaremazo
 

What's hot (20)

The essentials of teamwork.powerpoint
The essentials of teamwork.powerpointThe essentials of teamwork.powerpoint
The essentials of teamwork.powerpoint
 
The essentials of team work power point
The essentials of team work power pointThe essentials of team work power point
The essentials of team work power point
 
The way we do things
The way we do thingsThe way we do things
The way we do things
 
Project Impact Report
Project Impact ReportProject Impact Report
Project Impact Report
 
Chester County SHRM Respect Model Presentation 2-25-11
Chester County SHRM Respect Model Presentation 2-25-11Chester County SHRM Respect Model Presentation 2-25-11
Chester County SHRM Respect Model Presentation 2-25-11
 
10 tips for better teamwork
10 tips for better teamwork10 tips for better teamwork
10 tips for better teamwork
 
Beyond the Boardroom - Team Building
Beyond the Boardroom - Team Building Beyond the Boardroom - Team Building
Beyond the Boardroom - Team Building
 
Hrm presentation
Hrm presentationHrm presentation
Hrm presentation
 
Servant leader
Servant leaderServant leader
Servant leader
 
Culture of belonging
Culture of belongingCulture of belonging
Culture of belonging
 
Managing Your Career
Managing Your CareerManaging Your Career
Managing Your Career
 
Communicating In Teams
Communicating In TeamsCommunicating In Teams
Communicating In Teams
 
InsightsTransformational Leadership Profile - Else Gammelgaard Madsen
InsightsTransformational Leadership Profile - Else Gammelgaard MadsenInsightsTransformational Leadership Profile - Else Gammelgaard Madsen
InsightsTransformational Leadership Profile - Else Gammelgaard Madsen
 
Team work
Team workTeam work
Team work
 
Presentation on Teamwork
Presentation on TeamworkPresentation on Teamwork
Presentation on Teamwork
 
Team work
Team workTeam work
Team work
 
Managing Projects as a Servant Leader
Managing Projects as a Servant LeaderManaging Projects as a Servant Leader
Managing Projects as a Servant Leader
 
Presentation2
Presentation2Presentation2
Presentation2
 
Team building
Team buildingTeam building
Team building
 
10 ways to become better leader
10 ways to become better leader10 ways to become better leader
10 ways to become better leader
 

Viewers also liked

Chair & Conduct Important Board Meetings Successfully
Chair & Conduct Important Board Meetings SuccessfullyChair & Conduct Important Board Meetings Successfully
Chair & Conduct Important Board Meetings Successfully
Sadashiv Borgaonkar
 
Management and board governance
Management and board governanceManagement and board governance
Management and board governance
Sumat Singhal
 
Board Roles
Board RolesBoard Roles
Board Roles
Ann Treacy
 
Editorial Board Meetings
Editorial Board MeetingsEditorial Board Meetings
Editorial Board Meetings
dmcclel
 
ACHIEVE BETTER RESULTS WITH HIGHER DYNAMICS
ACHIEVE BETTER RESULTS WITH HIGHER DYNAMICSACHIEVE BETTER RESULTS WITH HIGHER DYNAMICS
ACHIEVE BETTER RESULTS WITH HIGHER DYNAMICS
LevelFiveExec
 
Formal meeting
Formal meetingFormal meeting
Formal meeting
SkillMaker
 
Consumer internet bbl_nov2012_gf
Consumer internet bbl_nov2012_gfConsumer internet bbl_nov2012_gf
Consumer internet bbl_nov2012_gfMaisy Samuelson
 
The board of directors
The board of directorsThe board of directors
The board of directors
Qasim Raza
 
Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)
Seema -
 
Management ppt
Management pptManagement ppt
Management pptYen Garcia
 
Priciples of management ppt final
Priciples of management ppt finalPriciples of management ppt final
Priciples of management ppt final
rajakamalesha
 
MEETINGS POWERPOINT
MEETINGS POWERPOINTMEETINGS POWERPOINT
MEETINGS POWERPOINT
Andrew Schwartz
 
Basic concept of management
Basic concept of managementBasic concept of management
Basic concept of management
vishalarvindbhole
 

Viewers also liked (13)

Chair & Conduct Important Board Meetings Successfully
Chair & Conduct Important Board Meetings SuccessfullyChair & Conduct Important Board Meetings Successfully
Chair & Conduct Important Board Meetings Successfully
 
Management and board governance
Management and board governanceManagement and board governance
Management and board governance
 
Board Roles
Board RolesBoard Roles
Board Roles
 
Editorial Board Meetings
Editorial Board MeetingsEditorial Board Meetings
Editorial Board Meetings
 
ACHIEVE BETTER RESULTS WITH HIGHER DYNAMICS
ACHIEVE BETTER RESULTS WITH HIGHER DYNAMICSACHIEVE BETTER RESULTS WITH HIGHER DYNAMICS
ACHIEVE BETTER RESULTS WITH HIGHER DYNAMICS
 
Formal meeting
Formal meetingFormal meeting
Formal meeting
 
Consumer internet bbl_nov2012_gf
Consumer internet bbl_nov2012_gfConsumer internet bbl_nov2012_gf
Consumer internet bbl_nov2012_gf
 
The board of directors
The board of directorsThe board of directors
The board of directors
 
Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)Introduction to Management - Basic concepts & fundamentals (An overview)
Introduction to Management - Basic concepts & fundamentals (An overview)
 
Management ppt
Management pptManagement ppt
Management ppt
 
Priciples of management ppt final
Priciples of management ppt finalPriciples of management ppt final
Priciples of management ppt final
 
MEETINGS POWERPOINT
MEETINGS POWERPOINTMEETINGS POWERPOINT
MEETINGS POWERPOINT
 
Basic concept of management
Basic concept of managementBasic concept of management
Basic concept of management
 

Similar to Results Based on Engagement

Leadership Qualities
Leadership QualitiesLeadership Qualities
Leadership Qualitiesraghu9945
 
Bringing the human being back to work
Bringing the human being back to workBringing the human being back to work
Bringing the human being back to work
WINNERS-at-WORK Pty Ltd
 
How to Coach Employees with Compassion (Part 2)
How to Coach Employees with Compassion (Part 2)How to Coach Employees with Compassion (Part 2)
How to Coach Employees with Compassion (Part 2)
Work.com - A Salesforce Company
 
Executive presence and value centered culture building
Executive presence and value centered culture buildingExecutive presence and value centered culture building
Executive presence and value centered culture building
Texas Christian University
 
Leadership presentation
Leadership presentationLeadership presentation
Leadership presentation
ShrutiPanchalwar
 
Mentoring Up - ASCB MAC
Mentoring Up - ASCB MACMentoring Up - ASCB MAC
Mentoring Up - ASCB MAC
Steve Lee
 
Building The Best Staff Keeping Them
Building The Best Staff Keeping ThemBuilding The Best Staff Keeping Them
Building The Best Staff Keeping Themphilhickmon
 
Listen up leaders!
Listen up leaders!Listen up leaders!
Listen up leaders!
Centerfor HCI
 
Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors
nilesh p
 
How to Coach Employees with Compassion (Part 1)
How to Coach Employees with Compassion (Part 1)How to Coach Employees with Compassion (Part 1)
How to Coach Employees with Compassion (Part 1)
Work.com - A Salesforce Company
 
Effective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptxEffective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptx
ShivamKasana2
 
360 Feedback New
360 Feedback New360 Feedback New
360 Feedback New
ahmad bassiouny
 
1122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 11221122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 1122
Tariq Rashid
 
Running head journal response2 journal response2
Running head journal response2 journal response2Running head journal response2 journal response2
Running head journal response2 journal response2
aryan532920
 
Effective Meetings
Effective MeetingsEffective Meetings
Effective MeetingsJ Nagada
 
Building Global Dexterity on Company Teams
Building Global Dexterity on Company TeamsBuilding Global Dexterity on Company Teams
Building Global Dexterity on Company Teams
Jean AbiNader
 
Change Your Questions Change Your Life
Change Your Questions Change Your LifeChange Your Questions Change Your Life
Change Your Questions Change Your Life
GMR Group
 
Search Inside Yourself (Mindfulness Based Emotional Intelligence)
Search Inside Yourself (Mindfulness Based Emotional Intelligence)Search Inside Yourself (Mindfulness Based Emotional Intelligence)
Search Inside Yourself (Mindfulness Based Emotional Intelligence)
Vasco Gaspar
 
Basic skills of Coaching and Mentoring
Basic skills of Coaching and MentoringBasic skills of Coaching and Mentoring
Basic skills of Coaching and Mentoring
Muhamad SHABAREK
 

Similar to Results Based on Engagement (20)

Leadership Qualities
Leadership QualitiesLeadership Qualities
Leadership Qualities
 
Bringing the human being back to work
Bringing the human being back to workBringing the human being back to work
Bringing the human being back to work
 
How to Coach Employees with Compassion (Part 2)
How to Coach Employees with Compassion (Part 2)How to Coach Employees with Compassion (Part 2)
How to Coach Employees with Compassion (Part 2)
 
Executive presence and value centered culture building
Executive presence and value centered culture buildingExecutive presence and value centered culture building
Executive presence and value centered culture building
 
Leadership presentation
Leadership presentationLeadership presentation
Leadership presentation
 
Mentoring Up - ASCB MAC
Mentoring Up - ASCB MACMentoring Up - ASCB MAC
Mentoring Up - ASCB MAC
 
Building The Best Staff Keeping Them
Building The Best Staff Keeping ThemBuilding The Best Staff Keeping Them
Building The Best Staff Keeping Them
 
Listen up leaders!
Listen up leaders!Listen up leaders!
Listen up leaders!
 
Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors Supervisory training for Housekeeping Supervisors
Supervisory training for Housekeeping Supervisors
 
How to Coach Employees with Compassion (Part 1)
How to Coach Employees with Compassion (Part 1)How to Coach Employees with Compassion (Part 1)
How to Coach Employees with Compassion (Part 1)
 
Effective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptxEffective Conversations with Peers and Managers.xlsx.pptx
Effective Conversations with Peers and Managers.xlsx.pptx
 
Building an all star team Draft 20130614
Building an all star team Draft 20130614Building an all star team Draft 20130614
Building an all star team Draft 20130614
 
360 Feedback New
360 Feedback New360 Feedback New
360 Feedback New
 
1122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 11221122 capacity building attitudes and behavior as rescuer 1122
1122 capacity building attitudes and behavior as rescuer 1122
 
Running head journal response2 journal response2
Running head journal response2 journal response2Running head journal response2 journal response2
Running head journal response2 journal response2
 
Effective Meetings
Effective MeetingsEffective Meetings
Effective Meetings
 
Building Global Dexterity on Company Teams
Building Global Dexterity on Company TeamsBuilding Global Dexterity on Company Teams
Building Global Dexterity on Company Teams
 
Change Your Questions Change Your Life
Change Your Questions Change Your LifeChange Your Questions Change Your Life
Change Your Questions Change Your Life
 
Search Inside Yourself (Mindfulness Based Emotional Intelligence)
Search Inside Yourself (Mindfulness Based Emotional Intelligence)Search Inside Yourself (Mindfulness Based Emotional Intelligence)
Search Inside Yourself (Mindfulness Based Emotional Intelligence)
 
Basic skills of Coaching and Mentoring
Basic skills of Coaching and MentoringBasic skills of Coaching and Mentoring
Basic skills of Coaching and Mentoring
 

Recently uploaded

ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
Sam H
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
usawebmarket
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
seri bangash
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
awaisafdar
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 
Exploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social DreamingExploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social Dreaming
Nicola Wreford-Howard
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
KaiNexus
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
RajPriye
 
April 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products NewsletterApril 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products Newsletter
NathanBaughman3
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
Lviv Startup Club
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
Operational Excellence Consulting
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
dylandmeas
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
taqyed
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Avirahi City Dholera
 
anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
anasabutalha2013
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 

Recently uploaded (20)

ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 
Exploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social DreamingExploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social Dreaming
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
 
April 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products NewsletterApril 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products Newsletter
 
Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...Kseniya Leshchenko: Shared development support service model as the way to ma...
Kseniya Leshchenko: Shared development support service model as the way to ma...
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
 
anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 

Results Based on Engagement

  • 1. Center Club, Costa Mesa Board Engagement Success
  • 2. 1st Board Meeting Observation (Feb ’14) • Late Arrivals • Texting during meeting • Talking on the Phone • Poor Attendance • Left Early • Guilt Trip • Disengaged 2
  • 3. Improvement Process (Mar – May ’14) 3 Engagement • Mission • Vision • Core Values Value • Discussion • Opinion • Involvement Connection • Purpose • Satisfaction • Energizing
  • 4. 4 1. How well was your time spent? 2. Did you feel you were heard? 3. How likely will you attend the next Board Meeting?
  • 5. 2nd Board Meeting (May ‘14) • Microphones • Personal Story • Mission and Vision Statements • Inspire instead of lecture 5
  • 6. Improvement Process (June – Aug ‘14) Connection Involvement Inspire Engagement Core Values • Integrity • Intent Get Board Members’ Perspective Gratitude and appreciation Between Meetings Minutes Agenda Personal Story 6
  • 7. 3rd Board Meeting (Aug ’14) • Personal Story • Core Value Statements • Integrity • Intent • Involve, engage, inspire 7
  • 8. F e e d b a c k 8 It shows that you want to improve the life of our members and guests. The setup, arrangement, ambiance, and energy was fabulous! Keep up the great work! Fun Meeting!
  • 9. Board of Governance Social – Aug ‘14 9
  • 10. Improvement Process (Sep – Nov ’14) Connection Involvement Inspire Engagement Core Values •Capabilities •Results Get Board Members’ Perspective Gratitude and appreciation Between Meetings Minutes Agenda Personal Story 10
  • 11. 4th Board Meeting (Nov ’14) 11 1. Personal Story 2. Core Value Statement for Capabilities 3. People were involved, engaged, and inspired
  • 12. Enjoyed every minute of it. Excellent attendance. Well run. Good group participation. Great job! Great Energy! Lots of Fun! Hitting our Mission! We are engaged! Transformational and Engaging! F e e d b a c k 12
  • 13. 13 “Our board is much more engaged.” - Paul Greenwald, Chairman (just after the 4th board meeting) Board Engagement Success Story - Center Club - Dr. Lola Gershfeld - Level Five Executive
  • 14. 14 “The transformation happened without alarming anyone” - Shahin Vosough, Club Manager Watch Board Transformation Process - Level Five Executive - Dr. Lola Gershfeld
  • 18. 18  Looking forward to the next meeting!  I feel we are "moving-forward"  Thank you for the opportunity to be a part of.  Too much for 90 minute meeting(big issues should be tackled separately).  Overall very good meeting.  Much improved audio visual with collecting "results" and displaying all groups work.
  • 19. 19 "I believe that it is possible to change the dynamics in the boardroom. By changing, I mean that absolutely every single board member feels fulfilled by the role that they play and the work that they do. I believe that when the dynamics do change and I ask, 'Do you like your job as a director?' I get a respond, 'No, I don’t like my job, I love my job.' For the simple reason, people who love what they do, they treat others better. They treat their colleagues better, their CEOs better, their employees better, and their spouses better. Statistics also show that when people care about their jobs, they make better decisions which ultimately leads to better results. I would say that board dynamics is a pretty important topic for board members to learn, understand, and constantly improve." Dr. Lola Gershfeld Board Interaction & Dynamics Specialist
  • 20. Dr. Lola Gershfeld 20 Board Interaction & Dynamics Specialist Dr. Gershfeld is an exceptionally talented and engaging board specialist. She possesses knowledge and comprehensive skills in Board Interaction, Board Leadership, and Board Dynamics. She transforms boards into engaging teams - working directly with companies and organizations that touch people's lives every day. With three decades of building companies and serving on boards, Dr. Gershfeld gathered and developed the most effective techniques and tools for creating positive interactions among board members, between the executive team and the board, and between the board and investors, which all lead to improved board performance, talent retention, risk management, and better quality of life. (714) 992 – 4531 direct (714) 936 – 4561 cell lola@levelfiveexecutive.com With a Doctorate in Organizational Psychology and over 30 years of experience in business operations, Dr. Gershfeld demonstrates a unique focus on building company's value through high board engagement. Asking the right questions has given her skills to be able to turn problems into opportunities. In1989, Dr. Gershfeld graduated from Cal State University, Fullerton with a Bachelor's degree in Business. In 2005, she graduated Magna Cum Laude from Pepperdine University, with a Master's degree in Psychology. In 2013, Magna Cum Lade, Dr. Gershfeld received her Doctor of Organizational Psychology from University of the Rockies. Her doctoral research was on Motivational Principles on an Organization's Effectiveness. Dr. Gershfeld is also a dynamic speaker who energizes her audience with her passion on the topic of Board Dynamics, Board Interaction, and Board Effectiveness. She has presented at the UCLA Technical Management Programs, Cal State Fullerton Leadership Academy, Pepperdine University, and the National Association of Corporate Directors Conference on Dysfunctional or Dynamic: Fostering Effective Boardroom Dynamics. Dr. Gershfeld is the author of Be Cards, Build Trust with Be Cards App, Be Poster, Board Credibility Index, To Tell or Not To Tell, Four Roles and One Director, Board Dynamics Index, and The TrustMaker References upon request.
  • 21. Level Five Executive, Inc. 2901 W. Coast Hwy, Suite 200 Newport Beach, CA 92663 (714) 990 – 4561 (855) 990 – 4561 info@levelfiveexecutive.com levelfiveexecutive.com 21 Level Five Executive encourages companies and organizations to invest time and resources to train their board members in board interaction techniques, help them improve their effectiveness in board engagement, and provide board members tools which will ultimately lead to improved board performance. In a time of global change, board members must be ready to respond to issues quickly and effectively. Level Five Executive provides the necessary tools and services that effectively prepare board members to engage, collaborate, and perform. Are your board members ready to tackle tough issues? Your Board Dynamics Expert

Editor's Notes

  1. We love you guys. Keep up the great work! The setup, arrangement, ambiance, and energy was fabulous! Fun Meeting!