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  1. 1. TEAMWORK ISSUES and Solutions:Educational framework from “Team of Rivals”<br />Austin Hogan<br />EDAM 5330<br />Dr. Taliaferro<br />
  2. 2. Teaming<br />What is a team? A group of people pooling theirs skills, talents, and knowledge, with mutual support and resources, to provide effective solutions to problems.<br /> <br />Why work in teams? To share perspectives, learn from each other, discover more about yourself and others, learn something new, support each other, experiment, and have fun.<br />
  3. 3. Group Lacking Participation<br />In order for a group to be effective, each member must contribute to the task at hand. Without the support of each member others will have to do more which will simply add stress and hostility to the group.<br />The group or team leader will also have to understand why some members may not participate. Group members may become inactive because they don’t understand the goals, are not comfortable voicing opinions, unaware of how to participate, or may not be interested.<br />A way of countering such issues are involving everyone in setting goals, making sure every member understands there role, and effective communication. <br />
  4. 4. Group Organization<br />“Without rules or roles there will be anarchy,” this applies to groups as well. In order for a group to be effect, they must have a set goal and approach for reaching it. It will be hard for groups to complete assignments when each members has a different goal in mind. Their must be known goals and methods to follow.<br />If there is no structure to a group its members will be clueless as to what their responsibilities are and how to achieve them. Like constructing a building, it only works when the team is all building the same thing and is involved.<br />
  5. 5. Undefined Team Leader<br />When working on a team it is best for the group members to choose a leader. This can be done after discovering what every team member has to bring to the table.<br />Having a team leader will give the team direction. It will eliminate any confusion as to who to turn to when there are questions.<br />Team leaders can assign each member their assigned tasks and set dead line.<br />A team without a leader is bound to be unsuccessful.<br />
  6. 6. Lack of Communication<br />Communication is very important when working in teams. It is best to clarify what the team is about. What the teams are goals are and how that goal is gong to be accomplished.<br />Every member should have access to everyone’s phone and or fax numbers, email addresses, etc.<br />If any group member is uncertain about something; ask questions. It is better to ask then for you to do the wrong thing. It only adds more work because you will have to start from the beginning.<br />If your part of the task cannot be done as promised, let the team know. There are deadlines to be met. The team members may be willing to help. The key thing to remember is that in a team, everyone is working together to accomplish a common goal.<br />
  7. 7. Lack of Trust<br />Trust is very important when working with teams. Without trust and honesty, the unity of the team is in danger.<br />Every member must cooperate with each other and live up to each other’s commitments to the team<br />The team must be consistent with their treatment with one another to prevent competitive behavior for personal recognition for individual performance.<br />
  8. 8. Inappropriate Use of Team Approach<br />When working on a team its purpose for being created is important.<br />A team formed for a long ranged goal is more likely to succeed in their mission that a team formed for short ranged goals.<br />In order to avoid inappropriate use of the team approach, the team must recognize when a team is actually appropriate for a project.<br />
  9. 9. Building an effective team<br /><ul><li>Forming
  10. 10. Team building: define team & individual roles, develop trust and communication
  11. 11. Task: define the problem & strategy to solve it, identify needed resources
  12. 12. Storming
  13. 13. Conflicts arise, collaboration is low, members realize the task is harder then they first imagined
  14. 14. Diagnose conflicts: Find out if everyone agrees on goals, roles & responsibilities. Try to identify the problem, and work out a solution that meets everyone’s goals.
  15. 15. Norming
  16. 16. Members accept the team, team ground rules, their roles, and the individuality of their fellow members.
  17. 17. Team members begin to cooperate, give constructive feedback.
  18. 18. Performing
  19. 19. Team members have gained insight into personal and team processes, and have a better understanding of each other’s strengths and weaknesses
  20. 20. The group has developed strategies for avoiding or resolving conflicts.
  21. 21. Adjourning or Reforming
  22. 22. Bring closure to tasks
  23. 23. Review group processes, make suggestions/plans for improvement</li></li></ul><li>Problem Solving, a Must<br />Tips<br /><ul><li>State your views in clear non-judgmental language
  24. 24. Clarify the core issues
  25. 25. Listen carefully to each person’s point of view
  26. 26. Check understanding of the disagreement by restating the core issues
  27. 27. Use techniques such as circling the group for comments and having some silent thinking time when emotions run high
  28. 28. Practice using scenarios to find how others react </li></li></ul><li>Recipe for a Successful Team<br /><ul><li>Commitment to shared goals and objectives
  29. 29. Clearly define roles and responsibilities
  30. 30. Use best skills of each
  31. 31. Allows each to develop in all areas
  32. 32. Effective systems and processes
  33. 33. Clear communication
  34. 34. Beneficial team behaviors
  35. 35. Well-defined decision procedures
  36. 36. Use of scientific approach
  37. 37. Balanced participation
  38. 38. Established ground rules
  39. 39. Awareness of the group process
  40. 40. Good Personal Relationships</li></li></ul><li>CONCLUSION<br />“Genius lies within the collaborative efforts<br />of an empowered group.” – Scarnati (Scarnati, 2001)<br />As we have seen there are many ways a team can<br />breakdown by its roots. However, as the quote above<br />states, genius lies with in a unified effort of an <br />empowered group. A group that is passionate about<br />one project can conquer any inner turmoil in the end.<br />They just have to remember the purpose of why they<br />created the group.<br />