Business Analysis: Use cases, BABOK, CoBIT, ITIL, ServiceNow, TCO, Feature-benefits, Monte carlo simulation, Stakeholder views, business models
IT / Engineering Strategy and Transformation design: Sales, Marketing, IT strategies, E-commerce, Mobile ads, Quality and Health standards, Compliances
Enterprise Architecture (EA) design and development:EA tools, TOGAF, Govt. IT framework, Datacenter best practices, use of Cloud and mobile apps, Data mining tools, Big Data
Technology Audit services:Due diligence, fact finding, time and data analysis, anomaly detection, documenting and reporting
A brief overview on Oracle R12 Warehouse Management System (WMS). The available functionality and various processes. Also go through the benefits of WMS.
Agenda:
- WMS overview
- Processess of warehouse
- Inbound logistics
- Outbound logistics
- Material Control
- Q & A session
Top Rated Enterprise Solution, Web & Mobile App Development CompanyAtul Kapoor
Nile have experience in Application Development, Integration, Project Management, and Reporting Projects in leading verticals such as BPO, Telecom, Logistics, Travel and Tourism, Manufacturing, Energy and Utilities, Public Sector and FSI. We love to talk more with you about your website goals and many more.
Business Analysis: Use cases, BABOK, CoBIT, ITIL, ServiceNow, TCO, Feature-benefits, Monte carlo simulation, Stakeholder views, business models
IT / Engineering Strategy and Transformation design: Sales, Marketing, IT strategies, E-commerce, Mobile ads, Quality and Health standards, Compliances
Enterprise Architecture (EA) design and development:EA tools, TOGAF, Govt. IT framework, Datacenter best practices, use of Cloud and mobile apps, Data mining tools, Big Data
Technology Audit services:Due diligence, fact finding, time and data analysis, anomaly detection, documenting and reporting
A brief overview on Oracle R12 Warehouse Management System (WMS). The available functionality and various processes. Also go through the benefits of WMS.
Agenda:
- WMS overview
- Processess of warehouse
- Inbound logistics
- Outbound logistics
- Material Control
- Q & A session
Top Rated Enterprise Solution, Web & Mobile App Development CompanyAtul Kapoor
Nile have experience in Application Development, Integration, Project Management, and Reporting Projects in leading verticals such as BPO, Telecom, Logistics, Travel and Tourism, Manufacturing, Energy and Utilities, Public Sector and FSI. We love to talk more with you about your website goals and many more.
Wise Men Solutions Cloud Migration WebinarWise Men
•Solutioning for Cloud / Hybrid Deployment
•Cloud Administration
•Migrating your Applications to Cloud
•Cloud Application Development
•Managed Services
CRMIT Solutions' Fixed Scope Offering for Fast Track Implementation of Oracl...CRMIT
The Oracle RightNow Cloud Service Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Service Cloud quickly, reliably with minimum-risk and maximum-ROI.
Watch the webinar to get a brief overview of the changes in the latest SAP Solution Manager update, why it is mandatory to upgrade the SAP support backbone, and the impact of not upgrading your SAP landscape.
Never Upgrade Again With Siebel Innovation PacksJerome Leonard
Were you at Open World 2011? This presentation addresses one of the top issues on CRM stakeholders minds : Never Upgrade Again With Siebel Innovation Packs
Siebel Innovation Pack 2015 - новый инструмент для Вашего бизнесаcrm2life
В Sibel CRM Innovation Pack 2015 представлены новые функции и улучшения для Социального Сектора, Финансовых Сервисов, Сферы Высоких Технологий, Сферы Потребительских Товаров и т.д.
Более подробно о новинках для каждого сектора и новых возможностях смотрите в презентации.
Trading Partner SLAs: Managing Ten Compliance RisksCleo
See the Webinar Re-play at: http://bit.ly/1Xf8kqw
Consistently meeting EDI SLA requirements not only protects revenue streams, it also protects the reputation of your business and reduces the risk of non-compliance penalties. But maintaining SLA compliance as trading partners multiply and transaction volumes grow can be challenging. It becomes increasingly dependent on making good decisions about automation, optimization, and visibility mechanisms.
This webinar will cover areas like importance of replication and what are the various approaches and tool-sets, it will also throw light on what can be potential Progress offerings in replication.
[Webinar] - Using RPA to Accelerate the Benefits from Shared ServicesJK Tech
The benefits of having a shared services function are well understood but using Robotic Process Automation (RPA) to perform these services is a lesser-known fact. If you are looking to implement shared services or exploring options for improvements in this area, then this webinar will be very helpful.
Quick to implement, RPA shared services remove the need for costly integrations and achieve more than 95% accuracy of processing.
Build and Deploy RPA solution in as little as 4 weeks, to help Shared Services Functions like F&A, HR, Supply Chain, Contact Centre where BOTs take care of rule-based repetitive tasks and your team focused on critical and strategic business operations.
Listen to our thought leaders Mr. Praveen Kumar & Mr. Grant Farrell for an interactive webinar on “Using RPA to Accelerate the Benefits from Shared Services” to find out automation possibilities and how RPA BOTs can help in some of the processes like:
- Source to Pay (sourcing, procurement, invoicing, and payments).
- Employee/vendor management (onboarding, training, deployment, exists).
- Logistics (forecasting, maintenance, warehouse management, tracking).
- IT & Contact Centre (Helpdesk, Provisioning/de-provisioning, customer queries/complaints).
KEY TAKEAWAYS:
1) Automation possibilities in Shared Services across business functions (F&A, HR, Supply Chain, Contact Centre).
2) How RPA can help to automate processes 24×7 without changing the existing IT landscape?
3) How to start the RPA journey and build a team to deliver the solution?
Wise Men Solutions Cloud Migration WebinarWise Men
•Solutioning for Cloud / Hybrid Deployment
•Cloud Administration
•Migrating your Applications to Cloud
•Cloud Application Development
•Managed Services
CRMIT Solutions' Fixed Scope Offering for Fast Track Implementation of Oracl...CRMIT
The Oracle RightNow Cloud Service Fixed Scope Offering (FSO) from CRMIT Solutions is specifically designed by incorporating leading practices to provide a fast track implementation and get clients up & running on Oracle Service Cloud quickly, reliably with minimum-risk and maximum-ROI.
Watch the webinar to get a brief overview of the changes in the latest SAP Solution Manager update, why it is mandatory to upgrade the SAP support backbone, and the impact of not upgrading your SAP landscape.
Never Upgrade Again With Siebel Innovation PacksJerome Leonard
Were you at Open World 2011? This presentation addresses one of the top issues on CRM stakeholders minds : Never Upgrade Again With Siebel Innovation Packs
Siebel Innovation Pack 2015 - новый инструмент для Вашего бизнесаcrm2life
В Sibel CRM Innovation Pack 2015 представлены новые функции и улучшения для Социального Сектора, Финансовых Сервисов, Сферы Высоких Технологий, Сферы Потребительских Товаров и т.д.
Более подробно о новинках для каждого сектора и новых возможностях смотрите в презентации.
Trading Partner SLAs: Managing Ten Compliance RisksCleo
See the Webinar Re-play at: http://bit.ly/1Xf8kqw
Consistently meeting EDI SLA requirements not only protects revenue streams, it also protects the reputation of your business and reduces the risk of non-compliance penalties. But maintaining SLA compliance as trading partners multiply and transaction volumes grow can be challenging. It becomes increasingly dependent on making good decisions about automation, optimization, and visibility mechanisms.
This webinar will cover areas like importance of replication and what are the various approaches and tool-sets, it will also throw light on what can be potential Progress offerings in replication.
[Webinar] - Using RPA to Accelerate the Benefits from Shared ServicesJK Tech
The benefits of having a shared services function are well understood but using Robotic Process Automation (RPA) to perform these services is a lesser-known fact. If you are looking to implement shared services or exploring options for improvements in this area, then this webinar will be very helpful.
Quick to implement, RPA shared services remove the need for costly integrations and achieve more than 95% accuracy of processing.
Build and Deploy RPA solution in as little as 4 weeks, to help Shared Services Functions like F&A, HR, Supply Chain, Contact Centre where BOTs take care of rule-based repetitive tasks and your team focused on critical and strategic business operations.
Listen to our thought leaders Mr. Praveen Kumar & Mr. Grant Farrell for an interactive webinar on “Using RPA to Accelerate the Benefits from Shared Services” to find out automation possibilities and how RPA BOTs can help in some of the processes like:
- Source to Pay (sourcing, procurement, invoicing, and payments).
- Employee/vendor management (onboarding, training, deployment, exists).
- Logistics (forecasting, maintenance, warehouse management, tracking).
- IT & Contact Centre (Helpdesk, Provisioning/de-provisioning, customer queries/complaints).
KEY TAKEAWAYS:
1) Automation possibilities in Shared Services across business functions (F&A, HR, Supply Chain, Contact Centre).
2) How RPA can help to automate processes 24×7 without changing the existing IT landscape?
3) How to start the RPA journey and build a team to deliver the solution?
Fast Data: Achieving Real-Time Data Analysis Across the Financial Data ContinuumVoltDB
In this webinar Marc Firenze, CTO of Eagle Investment Systems, and VoltDB will discuss the latest market and data management trends; and the growing need for real-time data consistency. He will also address in-memory database architecture for high performance, scale-out applications that doesn’t sacrifice data guarantees and how the combination of streaming analytics and fast operational data store represent the future for next gen data management services.
VMworld 2013: VMware Customer Journey - Where Are We with ITaaS and Ops Trans...VMworld
VMworld 2013
Mike Hulme, VMware
Kurt Milne, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
This Document contains the Case Study of SURE! Unified Communications. SURE! is a Magnaquest product. SURE! is an end-to-end Subscription Lifecycle Management Platform from Magnaquest. SURE! supports different domains like Cloud (IaaS, SaaS, Unified Communication) Broadband (FTTX, WiMAX, Wi-Fi, Cable, ADSL) , Dual Play, Triple Play Telecom, MVNO & M2M, Pay TV (Cable, DTH, DTT, Broadcaster, IPTV, OTT) and Home Utilities. SURE! has been redefining and catalyzing ROI of our clients, spread globally, in verticals like Media & Entertainment, Broadband and Cloud businesses, with a product suite spanning Billing and Revenue Management, CRM, Session Control, OSS and Campaign management.
RES and guest analysts from the 451 Group, William Fellows and Agatha Poon, uncover the power of automation in delivering apps and services to the enterprise through a more scalable and effective approach. We will also discuss future benefits of automation and self-service, as customers map out their digital workspace and cloud journey. Register Here
[Webinar] - Adopt QAD & Progress DBA Global Shared Services to Deliver Cost O...JK Tech
In the post-COVID–19 era, it is anticipated that the Enterprises running QAD & Progress ERP/Application/DB Systems across the globe will be contemplating to:
- Drive down costs of ownership & maintenance with quantifiable long-term cost optimization outcomes.
- Automation & Support Service/Solution Agility to deliver Flexibility & Adaptability.
- Improve Overall Operational Efficiency with Productivity Gains.
KEY TAKEAWAYS:
- How will the Shared Services model fulfill the Flexibility/Adaptability needs of my Enterprise Application & Database landscape?
- What levels of Automation can I expect to see in the Shared Services model?
- How does the Shared Services Model address my Data Security & Compliance needs of my Enterprise?
- What will be expected outcomes derived from adopting Shared Services?
Visit our page for more info: https://jktech.com/insight/webinar/adopt-qad-progress-dba-global-shared-services-to-deliver-cost-optimization/
Gain insight into how to manage a feature rollout process
Understand methods for evaluating seasonal releases
Learn about tools to help manage feature evaluation
Inspiration to improve your own seasonal release process
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
3. Corporate Background
CBT Infotech is an IT solutions and service
company driven by the philosophy of foresight.
CBT Infotech has strong technology base focused
and tailored to client specific IT solutions.
CBT Infotech is an ISO 9001:2008 certified
organization, assuring a high level of quality
service to stakeholders.
BEE Level 3 Contributor.
Existing domestic, offshore and onsite business.
Diverse domain expertise.
Successful track of 99% delivery on offshore
project.
ISO 9001:2008 Certified Company
4. Milestones
ISO 9001:2008 Certified Company
2004 2004 2004
2008 2008 2011 2012
FOUNDATION OF
CBT INFOTECH
DIVERSIFIED TO
VARIOUS IT
SERVICES
IBM
ALLIANCE
OPENED A
CENTRE IN USA
LAUNCH OF
ASPIRE LAUNCH OF
LIMS AFRICA!
.......JOURNEY CONTINUES
2010 2012
DUBAI
FOCUS
TOWARDS
TELECOM
2004
ISO
CERTIFICATION
2008
LAUNCH OF
CLONEIT
2013 2014 2015 2016
Focusing On Big
Data Hadoop
Developing New
Mobile Apps
5. Business Units
ISO 9001:2008 Certified Company
CBT Infotech
Resource Contracting
& Staffing Division
SLA Based
Project
Resources
Contracted
Resources
Training
Division
Technology
Division
Products
Customized
Applications
IT
Infrastructure
Management
Consulting
Division
6. Our Offerings
ISO 9001:2008 Certified Company
Banking Solutions
Telecom Solutions
Training - Corporate
Staffing/Resource Contract
Application Development
Infrastructure Support
SAP Support
ASPIRE - Human
Resource
Management System
LIMS(Laboratory
Information System)
Mobility Solutions
Portfolio Management
System
Compliance System (as
per Sebi Norms)
Vigilance Workflow
Application
PRODUCT
SERVICE
7. ISO 9001:2008 Certified Company
Service
Desktop Support
Network Support
Server Support
Datacentre Management
Managed Services
ONSITE & OFFSHORE
ERP SUPPORT TRAINING STAFFING
INFRASTRUCTURE
SUPPORT
8. ISO 9001:2008 Certified Company
Service
INFRASTRUCTURE
SUPPORT
TRAINING STAFFING
ERP SUPPORT
SAP /
ORACLE
9. ISO 9001:2008 Certified Company
TRAINING
INFRASTRUCTURE
SUPPORT
ERP SUPPORT
STAFFING
Service
Database, BI Tools,
testing Tools, MS
technologies, IBM
technologies,
Application Servers
SUN, Microsoft,
Linux, Open Source
Lotus Domino,
MS Exchange
Operating & Mailing
Systems
Software
Project
Management, Six
Sigma, Network
Security, ITIL, Boot
Camps
Specialized
Trainings
10. ISO 9001:2008 Certified Company
Service
INFRASTRUCTURE
SUPPORT
TRAININGERP SUPPORT
STAFFING
Effective Recruitment Effective Back Up Timely Deployment
COST EFFECTIVE WITH QUALITY
12. ISO 9001:2008 Certified Company
Products
The text demonstrates how your
own text will look when you
replace the placeholder with your
own text.
ASPIRE – HUMAN RESOURCE MANAGEMENT SYSTEM
Key Features
•Multi Company, Multi Department, Multi Location
•Developed Using Microsoft Technology
Modules
•Performance Management System
•Learning Management System
•Leave Management System
•Reimbursements & Claims
•Employee Management
13. Products
LIMS – Laboratory Information Management System
Key Features
•Quality System for Chemical & Pharma Industries
•SOP Life Cycle Management
•Dynamic Formulation options
•SOA generation
•Integration with Statistical Software with ease
•Developed Using Microsoft Technology
• CFR 21 Part 11 - Ready
ISO 9001:2008 Certified Company
14. Products
CLONEIT - Mobile Data management & Marketing Solution for Telco's
Key Features
•Cross Platform data management for end user
•Device independent – i5 or Black Berry, Nokia etc.
•Marketing Decision making tool for Telecom Service Providers
ISO 9001:2008 Certified Company
15. • Sales force Automation System ( Using Mobile / hand held devices)
( For FMCG sales force)
• Maintain stock and sales information for each Sales Executive
( Salesman)
• Provide daily sales information at SE / RTL level
• Competition Stock & Sales information
• Retail census information at SE level
• Advertisement material tracking RTL level
• SE performance level information
• SE earning report
Products
ISO 9001:2008 Certified Company
16. Sales force Automation System (Actual Main Option Screen Image)
Products
ISO 9001:2008 Certified Company
Opening Stock
Plan Entry
Daily Sales
Entry Option
Time Utilization
Entry Option
Closing Stock
Entry Option
Non Avail. Brand
Option
Competition
Details
Census
Entry Option
Summary Of
Performance
Application
Exit Option
17. HELP Desk Application
Products
ISO 9001:2008 Certified Company
HelpDesk has options to
• select service request type ( e.g. IT, HR etc.)
• Log request – this would be forwarded as per workflow defined
• Assigning of a Call to SME
• Re-assign if required
• Role based options
19. ISO 9001:2008 Certified Company
Technology & Services
Technology
Microsoft
Java
ASP .Net
Share Point
Lotus Notes Oracle
MS SQL
DB2
Web logic (
Apps
Servers)
Services
Web Portal Solutions
Architectural Consulting
Network Operation Centre
Our Goal
Experience:
Expertise with
Global exposure
Standardization:
Predefined
solution modules
enable cost
effective
developments.
Delivery:
Effective project
management with
delivery on time
Data Centre Setup
E – Commerce Solution
21. ISO 9001:2008 Certified Company
Clientele
Fortune 500 company
Turn over of $58.55 Billion
Indian Multi national
Conglomerate
Turn over of $35 Billion
Third Largest Steel producer
in India
Turn over of $40 Billion
Largest IT company in India
21000 Employees with $290
Million Turn Over
Largest Private Sector
Construction Company
Turn over of $167 Million India’s Largest Cable
manufacturing Company
Turn over of $350 million
Mahindra Life spaces is part of
$14.4 billion Mahindra Group
for creating value added
housing
Fortune 500 company in
FMCG sector
Turn over $ 60 billion
Key SAP Implementation
&
Support Customers
22. Business Distribution
ISO 9001:2008 Certified Company
DISTRIBUTION BY INDUSTRY
GEOGRAPHICAL DISTRIBUTION
REVENUE DISTRIBUTION
BFSI 15%
Manufacturing
17%
Telecom
40%
Healthcare &
Pharma 8%
Retail & Supply
Chain 15%
Others
5%
India
85%
ROW
15%
Software
Development
15%
Consulting & Enterprise
business solutions 5%
Resource Management 55%
Corporate Training
25%
23. RBS bank projects
o e Pay slip
• Facility to print / generate pay slips for each employees of RBS – web / client based
o Travel desk application – client based
• For local as well as foreign travel
• With approvals at multiple level stages
o ‘Deal Pipeline’ project – web
• Recording of financial deals by each dealer and tracking
o Foreign Exchange Discount Mgmt – web
• Branch level discounts for FX transaction
• Multiple approvals with limits
o Leave Management System – web
• Linked with attendance recording system & payroll
• Complete Leave Register details for employees
o Customer Call Login System – web
24. Our Products
Application Name Domain Technology Used
Fund Management System BFS Ms.Net 2.0 with SQL 2000
Database
Mail Management System Banking Domino Lotus Notes 6.5
LIMS Chemical
Manufacturing
Ms. Net 3.5 with SQL 2005
eHRMs Financial Broking
Domain
Ms. Net 3.0 with SQL 2005
Payroll Manufacturing Ms. Net 3.0 with SQL 2005
E- Travel Desk Infrastructure Ms.Net 3.0 with SQL 2005
Purchase order System Media Ms.Net 3.0 With SQL 2005
Cost Management System Manufacturing Ms.Net 2.0 With SQL 2005
My Payslip Banking Domino Lotus Notes 6.5
Portfolio Management System Banking Ms.Net 3.0 with SQL 2005
Sales Force System FMCG Ms.Net 3.0 with SQL 2005
Compliance System (as per Sebi Norms) Financial Broking
Domain
Ms.Net 3.x with SQL 2000/2005
Database
E- Help Desk FMS Ms.Net 2+ With SQL 2000/2005
ISO Audit System Chemical
Manufacturing
Domino Lotus Notes 6.5
Vigilance Workflow Application Banking Domino Lotus Notes 6.5
26. • Critical Business Workflow
• Settlement Waiver
• Enterprise Rate Approval
• Roaming tie-up approval
• Capex approval process
• Appointment of Channel Partners
CBTs role
• End to end
• Architecture design, database design – with Client approval
• Development of application
• Implementation
• Maintenance & Support of application
Critical Business Workflow
ISO 9001:2008 Certified Company
27. Support Teams working on
• Mediation.
• Interconnect.
• BSCS (Billing Server Control System)/ AMDOCS.
• NOC (Network Operation Center)
Mediation Team is the core team dealing as a mediator for Circle RA’s (Revenue Assurance) and
Down Stream for required Information.
• Applications used by Mediation Team
Application – Comptel with PHP and Oracle as database. Using Unix operating system
• Down stream consists of
• BSCS ( Billing Server Control System)
• ICT ( Interconnect)
• DWH( Data warehousing)
• SEC ( Security) and
• FMS( Fraud Management Control System)
Interconnect Team is one of the Down Stream team, which deals with payment to other
operators.
• File Rating for all circles
• Reconciliation of information received from Mediation Team.
• Generating various reports for RA of all circles.
• Fidder Reports
• Break Reports
• Audit Documentation.
Telecom Support Applications
ISO 9001:2008 Certified Company
28. BSCS ( Billing Server Control System)
Online BSCS Team deals in
• Prepaid and Postpaid
• Connection billing,
• Rating,
• Activation,
• Deactivation,
• Tariff application
• Circle level user related Billing and Services
Telecom Support Applications
ISO 9001:2008 Certified Company
29. Amdocs Support
Deployment of quality resource to manage Amdocs functions as
required
From L1 to L2.5( No product related maintenance)
Value Added Services
Trained Manpower
Quick Turnaround
SLA based Project Management
Specific Project Organization for Support with dedicated Program
Manager
Regular Review & Reporting
ISO 9001:2008 Certified Company
30. • Documentation of the entire Operational procedures – (which is absent in
today’s condition)
• Detail flow of data / information
• Checks & Balances of the data / information
• Identification of known issues and mitigation of such issues
• (example) CDR audit to prevent any revenue loss if any by
• Developing a process and
• Initiating audit process
• Scheduled audit of the billing process
• Proactive audit of CDRs, mitigate any issues if found during audit
• Reactive audit of CDRs – based on any issue raised by stake holder
• Correction of process if required
Value Added Services
ISO 9001:2008 Certified Company
31. • Trained Manpower
• All our engineers are trained and SMEs in the area of work
• Reduction in deployment time – training may not be required before
deployment
• Quick Turnaround
• We have Amdocs “ready” staff for quick deployment
• Regular Monitoring by Project Lead
• Regular reporting by Program Manager to stakeholders as per defined
frequency
Value Added Services
ISO 9001:2008 Certified Company
32. Telecom Projects
ISO 9001:2008 Certified Company
Support & Services
Implementation
Support
IT Think Support
System Integration
CNMS Operation
Security
Quality Analyst
Analysis Service
IIT Services
IT Asset Management
Software
Development
PHP Development
Java & Technical
Development
Automation Tester
Technical Writer
Support & Services
• Mediation
• Interconnect
• Telecom Business Ops
• Network Operation
Centre
• BSCS Billing
Software
Development
• Oracle PL/SQL
Support
• Oracle Unix Support
• Java Developer
• Legato Admin
• Roaming Tester
• System Engineer
Managed Services
• Etisalat-Tech Mahindra
• E2E support
Software Development
& Support
•Siebel CRM
•Oracle -ERP
•Tester-RFT
•J2ee Developer
•Oracle-DBA
•IMS DB/DC
•UNIX/linux - Developer,
Support
•Java, j2EE
•Apache camel
•J2EE, EJB, JMS
•Web Services
•Java Developer-Portal &
SCM
•.NET & C#
•Sun Solaris Admin
•AIX Admin
•Linux Admin
•BI Developer
•ABAP Lead
•MM+CIN
•ABAP Consultant
•Web Dynpro
•BSP ABAP
•ABAP HR
•Ps
•ABAP
•ABAP HR
•MM
•ABAP
•HR
•BASIS
•ISU lead
•ISU– Billing
•ISU– PM
•ISU– IDE/SPA
•RMCA / ISU (FICA)
•SAP
33. SLA Time Commitments
ISO 9001:2008 Certified Company
0 0.5 2 8 24
Engineer
Project
Lead
Project
Manager
Program
Manager Director
Time in
Hours
Escalation
Matrix
34. ISO 9001:2008 Certified Company
Delivering Value Across Services
Specialist Resource Augmentation
Application SDLC Support Services
Infrastructure Management
Package Implementation & Support
Custom Application Development
Client Managed
Client/CBT Co-Executed
Client/CBT Co-Managed
Client/CBT Co-Executed
Client/CBT Co-Managed
CBT Executed
IT Consultancy Services
TransactionalStrategicTactical
Relationship
Value
35. ISO 9001:2008 Certified Company
Value Proposition
We have consistently delivered some/all value propositions through our offerings
Cost
Reduction in
Maintenance
Costs
Quality
Reduction in
Defect Density
and Rework
Industry
Leading
Solutions
Domain Specific
Service Offerings
(SO)
Responsive
Quick turn around
time in supporting
mission critical
operations &
applications
Flexibility
On demand ramp
up of resources
• Leverage
Offshore/ Onsite
Mix
• Drive reuse from
previous
engagements
through reuse of
knowledge portal
• Deliver quick
responses
• Improvement in
Turnaround
Times for
various activities
• Provide
Continual
Improvement
through the life
of the contract
• Use of QMS
practices
• Insulate Client
from Demand
Overload by
adopting a “Just-
In-Time”
Resourcing
model
• Use Flexible
Engagement
models based on
specific project
needs
• Service offering
experts provide
critical inputs
• Better
Technology
Bandwidth
• Creation of
Knowledge
repositories and
learning objects
= Faster, Better, Cost effective
36. ISO 9001:2008 Certified Company
Domain and
technical
expertise.
The most value
conscious
service provider
in the industry
Partnership approach and cultural
compatibility fosters long term relationship
Outstanding
Quality and
flexibility in
engagement
End to end IT
Solutions
provider
Value Proposition
37. • Delivery Model – SLA Based ( Currently partnering Wipro for several
projects in domestic and overseas markets)
ISO 9001:2008 Certified Company
Value Added Services
D
I
F
F
E
R
E
N
T
I
A
T
O
R
S
Industry
Experience
Varied industry
experience
Access to global
companies
Innovation expertise
SLA Model 95% Uptime.
24X7 Help Support
Uninterrupted service
Shareholders
Value
Competitive rates
Quality skills
Reduced turn around
time
CBT
INFOTECH
Reduced
Risk
Leading
Practices
Benefits
Realised
38. ISO 9001:2008 Certified Company
Partnerships
E Learning
STAFFING
BUSINESS
Application
Support
39. Achievements
• World Bank project for “Revenue Reforms Management Strategy”. We
qualified for this project thru Global Tender of World Bank and defined &
executed successfully Phase I.
• Poised to bag good government project shortly.
Africa (Ghana)
• Revolutionary Mobile application implemented for Telecom companies in
SA – Clone IT – cross platform data management solution for handsets and
generation of quality marketing information
• Implemented ecommerce solution for “Bid-Buy-Barter”, which is “unique” of
its kind.
• Closely working on some of the government projects like “Fisheries
Department”
• SAP support for various modules both in terms of SLA and resource basis
• We are BEE compliant enabling us to provide manpower support in SA
South Africa
40. Achievements
• Training – conducted various trainings for Abu Dhabi Airport Corporation
and GCAS
• Project Management – batches of PMP level training for ADAC – which
controls all Abu Dhabi Airports
• Aviation Trainings
• eLearning system for Universities in Sharjah
Dubai
• Telecom
• Banking & Finance
• Manufacturing
• Retail
• Construction
• Shipping and many more
Domains