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EMPATHY IS YOUR
SUPERPOWER!:
SERVING TEENS IN POVERTY
Beth Crist
Colorado State Library
Small group discussion
• What resonated with you?
• What challenges/barriers do these teens
face in using libraries?
• What opportunities are there for libraries to
meet their needs?
In your library: customer service
• Ensure teens feel safe & welcome
• Build relationships & trust
• Respect & dignify teens; recognize their assets
• Include teens in poverty in leadership roles
• Use people-first language
• Be flexible to reduce barriers to library use
• Train staff on issues of poverty
In your library: collections
• Acquire YA lit & films that portray teens
in poverty; actively feature them
• Have referral info at YA desk for
services for low-income families
• Display materials on college
scholarships & about your community
college
In your library: programs
• Teen job fairs
• Tutoring
• Computer classes
• Tech petting zoos
• Summer food programs
• Resume & job search help
• College scholarship workshops
• Book discussions with books featuring teens in poverty
Outside the library: partners
• Schools
• Afterschool programs
• Social service agencies
• Houses of worship
• Local government
• Boys & Girls Club, YMCA,
other nonprofits
• Homeless shelters,
housing developments
• Planned Parenthood
• Juvenile detention centers
• Suicide prevention
services
• Universities (can provide
students to volunteer that
also serve as role models)
Outside the library: outreach
Where:
• All partner locations
• Via bookmobiles
• Community centers
• Goodwill, etc.
What:
• All in-library programs
• Little Free Libraries
• Summer reading
Promotion
Where:
• All outreach locations
• Radio
• Big box stores
• Public transit
• Laundromats
Thank you!
Beth Crist
Crist_b@cde.state.co.us

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CATS: Serving teens in poverty

  • 1. EMPATHY IS YOUR SUPERPOWER!: SERVING TEENS IN POVERTY Beth Crist Colorado State Library
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Small group discussion • What resonated with you? • What challenges/barriers do these teens face in using libraries? • What opportunities are there for libraries to meet their needs?
  • 7. In your library: customer service • Ensure teens feel safe & welcome • Build relationships & trust • Respect & dignify teens; recognize their assets • Include teens in poverty in leadership roles • Use people-first language • Be flexible to reduce barriers to library use • Train staff on issues of poverty
  • 8. In your library: collections • Acquire YA lit & films that portray teens in poverty; actively feature them • Have referral info at YA desk for services for low-income families • Display materials on college scholarships & about your community college
  • 9. In your library: programs • Teen job fairs • Tutoring • Computer classes • Tech petting zoos • Summer food programs • Resume & job search help • College scholarship workshops • Book discussions with books featuring teens in poverty
  • 10. Outside the library: partners • Schools • Afterschool programs • Social service agencies • Houses of worship • Local government • Boys & Girls Club, YMCA, other nonprofits • Homeless shelters, housing developments • Planned Parenthood • Juvenile detention centers • Suicide prevention services • Universities (can provide students to volunteer that also serve as role models)
  • 11. Outside the library: outreach Where: • All partner locations • Via bookmobiles • Community centers • Goodwill, etc. What: • All in-library programs • Little Free Libraries • Summer reading
  • 12. Promotion Where: • All outreach locations • Radio • Big box stores • Public transit • Laundromats
  • 13.

Editor's Notes

  1. 367,000 kids in CO on free and reduced lunch
  2. Points out there are youth living in poverty in some unexpected areas in CO; may not realize/recognize it when they’re in your library, or that this underserved audience in your community that needs library outreach services. 1:03-1:27, 1:48-1:58, 2:11-2:30, 2:30-3:20
  3. Minute 21.47, 29.30, 32.25, 38.44, 46.29
  4. Bullet 1-in both the space and staff attitude 2-may take time; be patient 3-instead of stereotyping, being condescending, offering charity 4-volunteering, TAGs, reading with younger children 5-teens in poverty or in low-income families, not poor, hungry, or at-risk teens 6-let teens read off overdue fines, or read with younger children; Allow teens without an address to use address of school, shelter, motel or relative to get library card 7-including issues specific to teens in poverty
  5. 1-in a purposeful way. Include these in other languages in your community as possible. Feature them in book club selections, book talks, displays Flyer-Montana
  6. Photo of job fair in library in Omaha
  7. Flyer from CA
  8. Questions and ideas