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By :- Pritam Naik
CATERING MANAGEMENT
INTRODUCTION
• Catering is the business of providing food service at a
remote site or a site such as a hotel, public house
(pub), or other location. Catering has evolved to
become an artisanal affair. Caterers now create an
experience that involves the senses.
NEED FOR QUALITY STANDARDS..
• Basic goal of food service operations –
• Satisfying customers by “Meeting & Exceeding”
customers expectations.
• Basic expectations:
GOOD QUALITY FOOD
CLEANLINESS
TIMELY SERVICE
DEPARTMENTS SUPPORTS
• FINANCE – Accounts & Finance
• STORE – Procurement & Quality
• KITCHEN – Quality Production
• SERVICE – In time & presentable
• HOUSEKEEPING – Prompt & Clean
• TRANSPORTATION - Safe
TYPES OF CATERING
• INSTITUTIONAL CATERING
• INDUSTRIAL CATERING
• ARMY MESS CATERING
• HOSPITAL CATERING
• OFF PREMISE CATERING
• AIRLINE CATERING
• MARINE CATERING
• RAILWAY CATERING
• MOBILE CATERING
INSTITUTIONAL CATERING
• It is a non profit organization.
• It is a hygiene, nutritious & healthy food.
• This catering id used for colleges, mess, hostels etc
INDUSTRIAL CATERING
• Food is made to primarily serve the needs of the employees.
• It is important to keep employees happy by providing them
tasty nutritious food.
ARMY CATERING
• This service is provided to armed forces as a subsidy from the
govt.
• The service could either be contract or run by the soldier on a
rotational basics.
HOSPITAL CATERING
• People who are admitted in the hospital for health
reason.
• Employees working in the hospitals.
OFF PREMISE CATERING
• It is a different location or premises, marriage, large
conventions & big events.
• This catering is done by hoses, restaurants & specialized
caterer’s who do only Off Premises Catering.
AIRLINE CATERING
• It is important to select good quality of raw material.
• The food preparations is an area where the basic mise an
place such as cutting, chopping, cleaning etc.
MARINE CATERING
• A wide range of food & service offered to the guests.
• Some ships have dinner & lunch buffet spread with focus on
mess.
• There could be many restaurants and bar on a single ship.
RAILWAY CATERING
• Awareness of health, hygiene & safety demand for catering on
the trains.
• Many trains also have attached pantry.
• The food is prepared and served to the passengers.
PERSONAL HYGIENE
PORTION SIZE / YIELD
• STANDARD RECIPE
• YIELD MANAGEMENT
EP
• Yield = -------------
AP
FOOD SAFETY
• Food Safety is a scientific discipline describing handling,
preparation & storage of food in a ways that prevent
foodborne illness.
FINANCIAL RECORD KEEPING TECHNOLOGY
Internal controls in catering operations:
• Menu design, recipes & costs.
• Staffing needs, roastering & costs
• Ordering, Receiving & Storing food or beverage stock or
inventory.
• Preparation of food & beverages for resale.

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Catering Management.pptx

  • 1. By :- Pritam Naik CATERING MANAGEMENT
  • 2. INTRODUCTION • Catering is the business of providing food service at a remote site or a site such as a hotel, public house (pub), or other location. Catering has evolved to become an artisanal affair. Caterers now create an experience that involves the senses.
  • 3. NEED FOR QUALITY STANDARDS.. • Basic goal of food service operations – • Satisfying customers by “Meeting & Exceeding” customers expectations. • Basic expectations: GOOD QUALITY FOOD CLEANLINESS TIMELY SERVICE
  • 4. DEPARTMENTS SUPPORTS • FINANCE – Accounts & Finance • STORE – Procurement & Quality • KITCHEN – Quality Production • SERVICE – In time & presentable • HOUSEKEEPING – Prompt & Clean • TRANSPORTATION - Safe
  • 5. TYPES OF CATERING • INSTITUTIONAL CATERING • INDUSTRIAL CATERING • ARMY MESS CATERING • HOSPITAL CATERING • OFF PREMISE CATERING • AIRLINE CATERING • MARINE CATERING • RAILWAY CATERING • MOBILE CATERING
  • 6. INSTITUTIONAL CATERING • It is a non profit organization. • It is a hygiene, nutritious & healthy food. • This catering id used for colleges, mess, hostels etc
  • 7. INDUSTRIAL CATERING • Food is made to primarily serve the needs of the employees. • It is important to keep employees happy by providing them tasty nutritious food.
  • 8. ARMY CATERING • This service is provided to armed forces as a subsidy from the govt. • The service could either be contract or run by the soldier on a rotational basics.
  • 9. HOSPITAL CATERING • People who are admitted in the hospital for health reason. • Employees working in the hospitals.
  • 10. OFF PREMISE CATERING • It is a different location or premises, marriage, large conventions & big events. • This catering is done by hoses, restaurants & specialized caterer’s who do only Off Premises Catering.
  • 11. AIRLINE CATERING • It is important to select good quality of raw material. • The food preparations is an area where the basic mise an place such as cutting, chopping, cleaning etc.
  • 12. MARINE CATERING • A wide range of food & service offered to the guests. • Some ships have dinner & lunch buffet spread with focus on mess. • There could be many restaurants and bar on a single ship.
  • 13. RAILWAY CATERING • Awareness of health, hygiene & safety demand for catering on the trains. • Many trains also have attached pantry. • The food is prepared and served to the passengers.
  • 15. PORTION SIZE / YIELD • STANDARD RECIPE • YIELD MANAGEMENT EP • Yield = ------------- AP
  • 16. FOOD SAFETY • Food Safety is a scientific discipline describing handling, preparation & storage of food in a ways that prevent foodborne illness.
  • 17. FINANCIAL RECORD KEEPING TECHNOLOGY Internal controls in catering operations: • Menu design, recipes & costs. • Staffing needs, roastering & costs • Ordering, Receiving & Storing food or beverage stock or inventory. • Preparation of food & beverages for resale.