This document is a resume for Caroline Haigler, who has over 16 years of experience as an office manager in the construction industry. She provides excellent communication, computer, and administrative support skills. Her experience includes accounts payable, report development, client relations, data entry, scheduling, inventory management, and customer service. She is proficient in Microsoft Office applications and has a typing speed of 85 WPM. Her previous employers have consistently praised her work.

1. Caroline Haigler
5479 McGinnis Lane, Stanfield,NC 28163 Cell:704-550-1954
Caroline.haigler@gmail.com
ProfessionalOverview
Excellent communication and computer skills;ability to work independently or a partof a team to meet project
deadlines;multicultural awareness with a high level of adaptability.
Officemanager with 16 years’experience in the construction industry. Demonstrated ability wo provide
exceptional supportand services for a broad-rangeof staff and clients.
Summary of Skills
 Report development
 Problem resolution
 Clien relations
 Computer profieciency
 Administrativesupport
 Coordination
 Customer service
 Ability to meet deadlines
 Customer service
 Schedule management
 Data entry
 Critical thinking
 Email
 Meets/exceeds goals
 Filing
 Self-starter
 MicrosoftExcel
 Typing 85 WPM
 MicrosoftOutlook
 MicrosoftWord
 Attention to detail
 Organizational skills
 Spreadsheet development
 Prioritization
 Administrativeoperations
 NC Notary Public
1. Employee trainingand development
2. Filingand data archiving
3. Quality assurance

2. Work Experience
Office Manager
May 2012 to present
Southern Mechanical Services Inc. – Albemarle, NC
 Accounts Payables –Entered and paid
 Increased officeorganization
 Praised by management for ideas and work proficiently
 Created spreadsheets
 Liaised with vendors to order and maintain inventory of officesupplies.
 Assisted in all areasof administrativework includingdata entry, receptionistduties,fileorganization,
 Provided efficient customer serviceto clients
 Ability to notarizeAIA billing
 Called in inspections to Code enforcement in NC
McGee Brothers Co., Inc. – Monroe, NC
April,1999 – February,2012
 Systematically increased officeorganization by developingmore efficientfiling/documentingsystem and
customer data baseprotocols.
 Consistently praised by management for the quality and timeliness of reports, attention to detail,
exemplary customer servicedelivery and team player attitude.
 Created databases and spreadsheets to improve inventory of officesupplies
 Assisted in all areasof administrativework includingreceptionistduties,data entry ensuringon time and
accuratecompletion of all projects assigned
 Liaised with vendors
 Provided efficient customer serviceto clients
 Kept inventory of brick
 Called in Inspections to Code Enforcement in NC and SC
Substitute Teacher
Stanly County Schools – Albemarle, NC
March,1992 to April,1999
 Worked with children in a classroomsetting
 Followed instructionsleftby teacher
 Maintained a well behaved classroomto enable children to stay on task
Mail Room Clerk
Advent Christian General Denomination
March,1994 to April,1999
 Packed Sunday School material for churches (Quarterly)
 Filled orders
 Verified correctpacking
 Weighed and attached appropriatepostage
Pharmacist Assistant
Spoon’s Pharmacy
March,1981 to December, 1985
 Cahier
 Filled prescriptions for Pharmacistapproval
 Stocked shelves
 Accounts Receivables
 Answered phones

3.  Medicinedelivery
 Ordered stock for store
 Cleaned store daily
Education
Stanly Community College 1992
Substitute Teacher Training
CPCC 1983
Accounting
Independence Sr. High School 1983
General academics/ concentration in accounting
High School Diploma.Classes in accounting1 and 2.Data processing