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171 83rd
Ave NE apt#212, Fridley, MN, 55432| paulee9340@gmail.com | (763) 600-9309
Paul Tokpah
171 83rd
Ave NE apt#212, Fridley, MN, 55432 | paulee9340@gmail.com | (763) 600-9309
EDUCATION:
NORTH HENNEPIN COMMUNITY COLLEGE, BROOKLYN PARK
Degree – Computer Science February 2016
CUTTINGTON UNIVERSITY, LIBERIA
BSc, General Biology (Pre-med) June 2014
EXPERIENCE:
Loan Processor
US Bank NA, MN February 2016 – June 2016
 Successfully reviewed and analyzed submitted appraisal and title accuracies, completeness in compliance with company’s
and regulatory guidelines to minimize collateral risks
 Efficiently communicated with applicants to get their personaland financial information, as well as explain loan procedures
 Efficiently managed and prioritized pipeline of pending and active loan reviews
 Maintained thorough and up-to-date knowledge of all company’s and FNMA guidelines, products and systems that were
pertinent to the loan review process
 Successfully demonstrated leadership skills as a team player by providing superior customer service, being flexible and
approachable
 Effectively worked closely with appraisal management companies as well as underwriters to ensure guidelines and conditions
were met and addressed in a timely manner
 Successfully ensured compliance with federal and state lending regulations
Medical Assembler
St Jude Medical and Boston Scientific, MN April 2015 – February 2016
 Successfully performed a variety of assembly and inspection operations
 Maintained product flow, quality, and work schedule; efficiently worked at a microscope for 80% of the shift
 Accurately completed required documentation,read and understood all manufacturing processes
 Successfully contributed to team effort by accomplishing related results as needed
Pre Wire Specialist
Comcast, MN September 2014 – March 2015
 Successfully installed cable, networking and security systems on site
 Promoted within six months from Associate Specialist to Specialist due to exceptional customer service/sales performance
 Successfully trained two Associate Specialists emphasizing Company’s customer-oriented focus and culture of inclusion
 Accurately made independent decisions,identified and resolved the diverse needs of customers
Computer Network Specialist
IMPC, Ghana June 2013 – July 2014
 Installed, maintained and integrated network devices
 Successfully identified and resolved network security issues
 Provided and updated router and firewall security
 Thorough understanding ofinformation systemarchitecture and systemsecurity practices
SKILLS/ABILITIES:
 Organized, detailed-oriented, flexible and strong work ethics, excellent written and verbal communication skills
 Ability to research, trend and analyze data, summarize and recommend solutions
 Proficient in a Microsoft Office Environment (Excel, Word, PowerPoint, Outlook)
 Ability to meet deadlines without exception and proven drive, initiative, and ability to multi-task
 Proactive, innovative, and creative in meeting internal and external customers’ expectations

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Paul Tokpah Resume v3

  • 1. 171 83rd Ave NE apt#212, Fridley, MN, 55432| paulee9340@gmail.com | (763) 600-9309 Paul Tokpah 171 83rd Ave NE apt#212, Fridley, MN, 55432 | paulee9340@gmail.com | (763) 600-9309 EDUCATION: NORTH HENNEPIN COMMUNITY COLLEGE, BROOKLYN PARK Degree – Computer Science February 2016 CUTTINGTON UNIVERSITY, LIBERIA BSc, General Biology (Pre-med) June 2014 EXPERIENCE: Loan Processor US Bank NA, MN February 2016 – June 2016  Successfully reviewed and analyzed submitted appraisal and title accuracies, completeness in compliance with company’s and regulatory guidelines to minimize collateral risks  Efficiently communicated with applicants to get their personaland financial information, as well as explain loan procedures  Efficiently managed and prioritized pipeline of pending and active loan reviews  Maintained thorough and up-to-date knowledge of all company’s and FNMA guidelines, products and systems that were pertinent to the loan review process  Successfully demonstrated leadership skills as a team player by providing superior customer service, being flexible and approachable  Effectively worked closely with appraisal management companies as well as underwriters to ensure guidelines and conditions were met and addressed in a timely manner  Successfully ensured compliance with federal and state lending regulations Medical Assembler St Jude Medical and Boston Scientific, MN April 2015 – February 2016  Successfully performed a variety of assembly and inspection operations  Maintained product flow, quality, and work schedule; efficiently worked at a microscope for 80% of the shift  Accurately completed required documentation,read and understood all manufacturing processes  Successfully contributed to team effort by accomplishing related results as needed Pre Wire Specialist Comcast, MN September 2014 – March 2015  Successfully installed cable, networking and security systems on site  Promoted within six months from Associate Specialist to Specialist due to exceptional customer service/sales performance  Successfully trained two Associate Specialists emphasizing Company’s customer-oriented focus and culture of inclusion  Accurately made independent decisions,identified and resolved the diverse needs of customers Computer Network Specialist IMPC, Ghana June 2013 – July 2014  Installed, maintained and integrated network devices  Successfully identified and resolved network security issues  Provided and updated router and firewall security  Thorough understanding ofinformation systemarchitecture and systemsecurity practices SKILLS/ABILITIES:  Organized, detailed-oriented, flexible and strong work ethics, excellent written and verbal communication skills  Ability to research, trend and analyze data, summarize and recommend solutions  Proficient in a Microsoft Office Environment (Excel, Word, PowerPoint, Outlook)  Ability to meet deadlines without exception and proven drive, initiative, and ability to multi-task  Proactive, innovative, and creative in meeting internal and external customers’ expectations