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How to Thrive in the AI Era: Level Up and Own your AI Future
Carol Scott, Senior Director, Microsoft
(99+) Carol S. Scott | LinkedIn
Agenda
• Industry Update
• A day in the life of a power user
• Copilot
• Security & Privacy
• What’s Next
• Prompting Resources
I say hey, hey, hey
WHAT’S going on?
Pink
Products, Models, GPUs,
AI Devices, AI in Industry,
Regulations, Policies,
Industry Disruption,
Employment Concerns
AI is shifting
business today
Every
individual
Collaborate more effectively
Find information faster
Enable creativity and focus
Every
function
Help sellers spend more time with customers
Deliver meaningful marketing engagements
Shift the advantage from attackers to defenders
Every
industry
Deliver more personalized healthcare
Enable safer finance
Make retail more sustainable
Unlock efficient manufacturing
Employees are
ready to embrace AI
64%
Employees lack time &
energy to do their job
3.5X
More likely to
struggle with
strategic thinking
70%
Employees willing to
delegate work to AI
2.5X
Managers are much
more likely to augment
with AI than replace
Source: 2023 Work Trends Index
30% 29%
27%
24% 23% 22% 21%
Analytical
judgement
Flexibility Emotional
intelligence
Creative
evaluation
Intellectual
curiosity
Bias
detection
and handling
AI delegation
(prompts)
of leaders say employees
will need new skills
to prepare for AI
82%
Employees need AI aptitude
Source: 2023 Work Trend Index
A Day in the Life:
Be Curious
Infuse AI into your daily
flow of work using free
and enterprise tools to
super charge and
optimize your day.
Celebrate the skills.
I use CoPilot, Chat GPT
Plus, Designer daily.
A day in the life of an Executive
7:00 AM
Tanya starts the day with a customer call in
her hotel room. She uses Copilot to monitor
for any disagreements.
Copilot in Teams
What are some good follow up questions to make
sure I understand the customer’s issue with the last
delivery?
8:30 AM
After the call, Tanya summarizes her email
threads from the day before and uses Copilot
to create replies getting through all of her
email in only 20 minutes.
Copilot in Outlook
Reply in a professional tone with a short email
saying that I am sorry for the issue with the product
and we will have a response by 3 pm this afternoon.
9:00 AM
Tanya has a few more minutes so she uses
Copilot to catch up on the meetings she
missed while flying in. She sends a few chats
to provide instructions on the critical issues.
Copilot in Teams
What was the main issue faced by the customer and
what was the proposed solution and timing?
2:00 PM
After a long session of meetings at a
customer site, Tanya gets a chance to have a
look at her speech for tomorrow and make a
few updates. She uses Copilot to add a new
section on bonus plan updates.
Copilot in Word
Add a new paragraph based on Contoso Bonus Plan
for FY23.
3:00 PM
A critical production issue has occurred, and
Tanya needs to get up to speed quickly. She
asks Copilot for a summary of the emails and
chats related to the issue
Microsoft Copilot with
Graph-grounded chat
Summarize all of the email and chats that mention
the melt shop from the past two hours.
7:00 PM
The issue is finally under control and Tanya
can get back to her speech. She isn’t happy
with the introduction, so she asks Copilot to
suggest some humorous opening lines for her
speech. With a few tweaks she has the perfect
start.
Copilot in Word
Give me some suggestions of humorous ways to
begin this speech.
Tanya leads a product
development team
Copilot for Microsoft 365 augmented hiring workflow
Hiring and onboarding
typically costs a full year’s
salary for each employee lost
to attrition. Copilot for
Microsoft 365 can help you
create a more efficient hiring
process that reduces costs and
help ensure that you are
selecting the most suitable
candidates.
3 in 4 people
would be comfortable using
AI for administrative tasks
Microsoft WorkLab Work Trend Index, May 2023
Copilot in Word
Create a job description by asking Copilot in Word to suggest skills,
qualifications, and responsibilities.
Microsoft Copilot with
Graph-grounded chat
Discover the best candidates for a position by having Copilot extract skills,
experience, and qualifications from a set of resumes.
Copilot in Loop
Create interview questions based on unique job requirements then
crowdsource additional ideas and have Copilot create a final list.
Copilot in Teams
Conduct a group interview in Teams and ask Copilot to summarize the
contributions of each candidate.
Copilot in Word
Command Copilot in Word to draft a customized offer letter based on
your inputs.
Copilot in PowerPoint Create powerful onboarding materials in PowerPoint.
Copilot Product Documentation Copilot for Microsoft 365 Adoption Site How to use Copilot
Create a marketing pitch in record time
Discover market research
In the Edge sidebar prompt
Give me the latest information on the top five
markets for new widgets and the key
competitors in those markets with a description
of their products.
Discover market trends
Select the Show data insights prompt in Copilot
in Excel
Show data insights.
Create a promotion plan
Prompt Copilot in Word
Generate a promotion plan for the widget
market and include 10 potential taglines that
would be appropriate for markets in Latin
America.
Create a pitch deck
In a new PowerPoint file select the default Create
presentation from file
Create presentation from [Word document link
to Contoso widget design document.docx]
Create an offer letter
Starting in a new email, prompt Copilot in Outlook
Draft a promotional email using the tagline “A
better widget for all” and highlight the following
product features listed below
• Lasts a long time
• Etc.
Create social media posts
Start a new chat and prompt Microsoft Copilot
with Graph-grounded chat
Create a series of LinkedIn posts based on
Contoso Product Description and Contoso
Marketing Plan.
Microsoft Copilot
• Copilot is AI enablement in your
flow of work.
• Microsoft has their own Copilots
in their products and solutions.
• Customers, Partners and
Individuals can build their own
Copilots.
• It’s a new way of working,
enabling an AI empowered
workforce.
What is a copilot?
An experience using generative AI to assist
humans with complex cognitive tasks.
Chat using natural
language (and code)
You determine,
guide, and approve
the output
Its value increases
with complexity
A copilot for
every Microsoft
Cloud
experience
& You can build
your own!
Microsoft 365 Copilot
Empower everyone with a
copilot that works
alongside you
Dynamics 365 Copilot
Specialized copilots for
every role and function
Copilot in Power Platform
Imagine it, describe it, and
Power Platform builds it
Microsoft Security Copilot
Defend at machine speed
with Microsoft Security
Copilot
Windows Copilot
The first centralized AI
assistance on a platform
GitHub Copilot
Increase developer
productivity to accelerate
innovation
Microsoft Graph
- Your Data -
Large Language
Models
Microsoft 365
Apps
Natural Language
Copilot for Microsoft 365
The
Web
Microsoft and OpenAI partnership
Ensure that artificial
general intelligence
(AGI) benefits humanity
Empower every person
and organization on the
planet to achieve more
Azure OpenAI Service – as of November 15, 2023
GPT-4, GPT-4-
Turbo, GPT-3.5-
Turbo
Language
GPT-4-Turbo
with Vision
Multi-Modal
DALL·E 3
Images
Whisper
Transcription &
Translation
Babbage, Davinci,
GPT-3.5-Turbo
Fine Tuning
Azure AI Studio
Intelligent Call Centers
Better analytics and service
Build your own copilot
Your data. Your apps. Your people
Content Generation
New products and services
Hyper-personalization
Better sales and marketing
Top use cases for
Generative AI
Enterprise ChatGPT
Better knowledge mining
Key Financial Services generative AI use cases across the industry
Copilots supporting
branch, contact
center, and agents
Contact center
insights
Fraud detection Empowering advisors
and agents
Know your product
Claims processing
information
NLP document
analysis
Client engagement Market research
and investor report
summarization
Pitchbook
generation
Accessibility and
language translation
Accessibility & Inclusion
Chat or Copilot
Experience
Natural language interfaces
can assist everyone with
their unique needs
Code
Generation
Makes developing code
more inclusive and easier
for all users
Voice
Input
Makes services easier
for people with
mobility disabilities and
those on the go
Image
Generation
Makes content generation
easier for all and more
accessible to people with
vision disabilities
Classified as Microsoft Confidential
Innovation Powered
by OpenAI models
Microsoft Dynamics
365 Copilot
Microsoft Security Copilot
Industry clouds
Data and AI
Business
applications
Modern work
Security Digital and app
innovation
Infrastructure
Trusted
Comprehensive
Microsoft
Cloud
Power Platform
Microsoft
365 Copilot
Azure OpenAI Service
Microsoft Fabric
Power BI
Azure OpenAI Service
Azure Cognitive Services
Azure Machine Learning
Azure AI Infrastructure
AI Innovation and customization is available everywhere in the enterprise.
Microsoft is powered by Azure AI
Applications Partner Solutions
Application Platform
AI Builder
Power BI Power Apps Power Automate Power Virtual Agents
Scenario-Based
Services
Bot Service Cognitive Search Document Intelligence Video Indexer Metrics Advisor Immersive Reader
Customizable AI
Models
Vision Speech Language Decision
Azure OpenAI
Service
ML Platform Azure Machine Learning
Classified as Microsoft Confidential
Overview of a Gen AI App
Copilot stack accelerates delivery
Plugins leverage existing services
AI privacy, security, orchestration, testing, deployment, monitoring
and cost management
Foundation models
Apps
Microsoft Copilots Your Copilots
AI infrastructure
Your data
Microsoft Cloud
3rd Party Plugins Your Plugins Your Existing Services
TAKEAWAY: Every Generative AI scenario, is an App that uses AI + Data + OpenAI
App or
Copilot agent
API & SDK
Azure OpenAI
Service on your data
Data Sources
(search, files, databases, storage etc.)
Additional 3P Data Sources
(files, databases, storage data etc.)
Azure OpenAI Service on your data
Classified as Microsoft Confidential
Thousands of
foundation models
available in Azure AI
Model as a Service
(MaaS)
Llama2, Hugging Face,
Falcon, NeMo Megatron, etc.
Microsoft Cloud
AI you can trust
Your data is your data
Your data is not used to train
the OpenAI foundation models
without permission
Your data is protected by
the most comprehensive enterprise
compliance and security controls
Fairness • Privacy & security • Transparency
Reliability & safety • Inclusiveness • Accountability
Principles
Goals • Requirements • Practices
Corporate standard
Training • Tools • Testing
Implementation
Monitoring • Reporting • Auditing • Compliance
Oversight
AI safety
Responsible AI
AI Content Safety AI Studio Prompt Flow
Responsible AI Principals:
Mitigation Layers
User Experience
Metaprompt & Grounding
Safety System
Model
Application
Platform
Microsoft leads on responsible AI
 Privacy and Security
 Reliability and Safety
 Fairness
 Transparency
 Accountability
 Inclusiveness
The rapid rise of
advancements in AI and
cloud computing makes
access to technical skills
an even more vital part
of Microsoft’s mission
71%
of companies are already
using AI and 22% are
planning to do so within
the next 12 months1
52%
of companies report that
a shortage of skilled talent
is the biggest barrier to
implementing at scale1
1 IDC Infographic, sponsored by Microsoft, The Business Opportunity of AI, IDC #US51315823, November 2023
Get the skills you
need to power your
AI transformation
Developing proficiency in Microsoft AI
technologies empowers your organization
to innovate and accomplish far more than
you previously thought possible.
Accelerate implementation at scale
Now more than ever, it’s important to gain
and validate skills, prove your team’s
expertise, and show their abilities.
Inspire productive, meaningful work
The AI learning journey
Understanding AI
• General AI concepts and how
it benefits individuals and
organizations
• Responsible AI
• Get to know copilots
Preparing for AI
• Getting the organization
ready to later use copilots
and build AI apps
Using AI
• Using copilots
• Prompt engineering
Building AI solutions
• Embedding AI in apps with
Azure AI Services and low-code
development technologies
• Building your own copilots
What’s Next?
• Customized Chatbot
• AI Hyper a (Ex. Text to Video based on user profile)
• AI In Science (Agriculture, Life Sciences)
• Multimodal AI (text, image, video inputs and
engagement in one model)
• AI Agents (find a restaurant and book a reservation,
find a flight and reserve it, etc., find a calendar opening
and create the invite)
• More disinformation & fakes (Common sense still
required)
• More regulation & guidance in governments,
enterprises and education
• Specific work-related questions about your products
• Write a 200-word bio based on <LinkedIn>
• Create a session abstract based on <presentation>
• Create a storyboard for turning <document> into a presentation
• Create 5 courses for business leaders based on <powerpoint>
• Draft an organizational change email based on this file from the <exec name from team name>
that acknowledges change is hard but is being made to innovate and deliver based on our
current priorities, which are x, y, and z.
• What is our company pet policy?
• can you analyze this meeting transcript and summarize the meeting, especially all the key points
made by James? [paste in the transcript]
• Write an article about the importance of wellbeing in driving business performance. Include
quotes from tech industry leaders. Make it informative and professional.
• I’m organizing my team’s all-hands meeting in two weeks. Please help me brainstorm ideas for
the agenda.
• Draft an outline for a presentation about ABC
• I have to write a strategy paper. What are some common elements for a strategy document?
• Many of our team are going out soon to celebrate winter holidays. Please write a poem about
our team I can share with the team before they go [Was generic, then manager did multiple
turns back and forth with Copilot to add in more specific details to turn it into something fun]
• What are some ideas for expressing sincere gratitude to Shauna for the work she did on project
ABC? [Copilot lists some] I like your third suggestion, can you help me draft that?
• I’m submitting Mary for a promotion. The criteria for the promotion are [XYZ]. Please use
[document containing content from Mary’s recent reviews] and draft a promotion justification.
• I’m creating marketing material for customers, please help me by creating a sales script to
explain semantic indexing. Include a description of the value proposition and some examples.
• I’m presenting a keynote speech at a conference for tech influencers next month. The subject is
quantum computing. Please draft an outline and abstract to help me get started.
Prompts
• I’m hiring a new developer on my team. Can you take this [job description
for similar role] and revise it to work for this new job, which differs in
[these three ways]?
• Please summarize my inbox. [Copilot responds]. Which emails contain an
action for me to complete?
• What’s the latest from [coworker name]?
• (joining a Teams meeting late) What’s happened in the meeting so far?
Has my name been mentioned?
• Please help me prepare for my upcoming leadership team meeting by
summarizing the pre-reads [document 1] and [document 2] for me. Please
also suggest questions that I might ask about the key topics.
• Please summarize this document in one sentence, at the level of an eight
year-old.
• (after a meeting) Please recap the meeting and action items (this one
enables everyone to be more present in the conversation, instead of taking
notes)
• Consuming research: I’m a Microsoft executive focused on research. Please
help me understand the article below by outlining it in bullets, focusing on
what I might be interested in (paste in the research article). [Copilot
responds]. What questions should I ask of the information in this article?
Please include answers to the questions, with quotes from the article as
often as possible. And if the answer to the question is not contained in the
article, please answer with: "The answer is not included in the article." (Or
"The question is only partially answered" -- with a description of the partial
answer and what else needs to be known to provide a full answer)
• You are an expert scientist, adept at explaining things simply and
accurately. Please help me understand quantum computing.
• You are a career coach, focused on helping employees at Microsoft identify
potential next jobs inside and outside the company. Please help me update
my career plan.
Prompts
• Multi-step example: 1. I need to write a proposal about X, can you create an
outline? Now, please draft the first section and include points A, B, and C.
Now please draft the second section and include points D, E, and F. Now write
the conclusion and focus on the call to action of Z.
• Complete this paragraph, this sentence, this function
• Here are my draft problem statements [paste in my draft]. What are other
ways we can rephrase these to be more clear?
• Rewrite this paragraph to be more concise.
• Here are three bullets, please transform into a paragraph, with a friendly
casual tone.
• Please take [this document] and use it to create a presentation with visuals
and talking points.
• (in a Teams meeting) Can you rephrase what Sanjay just said, I didn’t quite
understand him.
• Here are 40 pages of priorities documents from all our sub-teams, please
transform this information into a 2-page fiscal year priority document.
• Multi-step example: 1. What are some things I could do to catch up on what
my team achieved last week? 2. Now, please do step one on that list. Now do
step 2.
• Who is the CEO of [customer]?
• I need help understanding some technical terms. What are the differences
between Polymer and AML?
• Tell me more about Azure Machine Learning.
• Sort these notes into themes. Label these results by time sensitivity
• You are an expert in user research. How might I design a user study that covers
[objectives] and is appropriate for [audience]? [Copilot responds] With this in
mind, please draft the questionnaire that my team can use for step one.
• What meetings do I have tomorrow and what specific suggestions can you give
me to prepare for each of them?
Prompts

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  • 1. How to Thrive in the AI Era: Level Up and Own your AI Future Carol Scott, Senior Director, Microsoft (99+) Carol S. Scott | LinkedIn
  • 2. Agenda • Industry Update • A day in the life of a power user • Copilot • Security & Privacy • What’s Next • Prompting Resources
  • 3. I say hey, hey, hey WHAT’S going on? Pink Products, Models, GPUs, AI Devices, AI in Industry, Regulations, Policies, Industry Disruption, Employment Concerns
  • 4. AI is shifting business today Every individual Collaborate more effectively Find information faster Enable creativity and focus Every function Help sellers spend more time with customers Deliver meaningful marketing engagements Shift the advantage from attackers to defenders Every industry Deliver more personalized healthcare Enable safer finance Make retail more sustainable Unlock efficient manufacturing
  • 5. Employees are ready to embrace AI 64% Employees lack time & energy to do their job 3.5X More likely to struggle with strategic thinking 70% Employees willing to delegate work to AI 2.5X Managers are much more likely to augment with AI than replace Source: 2023 Work Trends Index
  • 6. 30% 29% 27% 24% 23% 22% 21% Analytical judgement Flexibility Emotional intelligence Creative evaluation Intellectual curiosity Bias detection and handling AI delegation (prompts) of leaders say employees will need new skills to prepare for AI 82% Employees need AI aptitude Source: 2023 Work Trend Index
  • 7. A Day in the Life: Be Curious Infuse AI into your daily flow of work using free and enterprise tools to super charge and optimize your day. Celebrate the skills. I use CoPilot, Chat GPT Plus, Designer daily.
  • 8. A day in the life of an Executive 7:00 AM Tanya starts the day with a customer call in her hotel room. She uses Copilot to monitor for any disagreements. Copilot in Teams What are some good follow up questions to make sure I understand the customer’s issue with the last delivery? 8:30 AM After the call, Tanya summarizes her email threads from the day before and uses Copilot to create replies getting through all of her email in only 20 minutes. Copilot in Outlook Reply in a professional tone with a short email saying that I am sorry for the issue with the product and we will have a response by 3 pm this afternoon. 9:00 AM Tanya has a few more minutes so she uses Copilot to catch up on the meetings she missed while flying in. She sends a few chats to provide instructions on the critical issues. Copilot in Teams What was the main issue faced by the customer and what was the proposed solution and timing? 2:00 PM After a long session of meetings at a customer site, Tanya gets a chance to have a look at her speech for tomorrow and make a few updates. She uses Copilot to add a new section on bonus plan updates. Copilot in Word Add a new paragraph based on Contoso Bonus Plan for FY23. 3:00 PM A critical production issue has occurred, and Tanya needs to get up to speed quickly. She asks Copilot for a summary of the emails and chats related to the issue Microsoft Copilot with Graph-grounded chat Summarize all of the email and chats that mention the melt shop from the past two hours. 7:00 PM The issue is finally under control and Tanya can get back to her speech. She isn’t happy with the introduction, so she asks Copilot to suggest some humorous opening lines for her speech. With a few tweaks she has the perfect start. Copilot in Word Give me some suggestions of humorous ways to begin this speech. Tanya leads a product development team
  • 9. Copilot for Microsoft 365 augmented hiring workflow Hiring and onboarding typically costs a full year’s salary for each employee lost to attrition. Copilot for Microsoft 365 can help you create a more efficient hiring process that reduces costs and help ensure that you are selecting the most suitable candidates. 3 in 4 people would be comfortable using AI for administrative tasks Microsoft WorkLab Work Trend Index, May 2023 Copilot in Word Create a job description by asking Copilot in Word to suggest skills, qualifications, and responsibilities. Microsoft Copilot with Graph-grounded chat Discover the best candidates for a position by having Copilot extract skills, experience, and qualifications from a set of resumes. Copilot in Loop Create interview questions based on unique job requirements then crowdsource additional ideas and have Copilot create a final list. Copilot in Teams Conduct a group interview in Teams and ask Copilot to summarize the contributions of each candidate. Copilot in Word Command Copilot in Word to draft a customized offer letter based on your inputs. Copilot in PowerPoint Create powerful onboarding materials in PowerPoint. Copilot Product Documentation Copilot for Microsoft 365 Adoption Site How to use Copilot
  • 10. Create a marketing pitch in record time Discover market research In the Edge sidebar prompt Give me the latest information on the top five markets for new widgets and the key competitors in those markets with a description of their products. Discover market trends Select the Show data insights prompt in Copilot in Excel Show data insights. Create a promotion plan Prompt Copilot in Word Generate a promotion plan for the widget market and include 10 potential taglines that would be appropriate for markets in Latin America. Create a pitch deck In a new PowerPoint file select the default Create presentation from file Create presentation from [Word document link to Contoso widget design document.docx] Create an offer letter Starting in a new email, prompt Copilot in Outlook Draft a promotional email using the tagline “A better widget for all” and highlight the following product features listed below • Lasts a long time • Etc. Create social media posts Start a new chat and prompt Microsoft Copilot with Graph-grounded chat Create a series of LinkedIn posts based on Contoso Product Description and Contoso Marketing Plan.
  • 11. Microsoft Copilot • Copilot is AI enablement in your flow of work. • Microsoft has their own Copilots in their products and solutions. • Customers, Partners and Individuals can build their own Copilots. • It’s a new way of working, enabling an AI empowered workforce.
  • 12. What is a copilot? An experience using generative AI to assist humans with complex cognitive tasks. Chat using natural language (and code) You determine, guide, and approve the output Its value increases with complexity
  • 13. A copilot for every Microsoft Cloud experience & You can build your own! Microsoft 365 Copilot Empower everyone with a copilot that works alongside you Dynamics 365 Copilot Specialized copilots for every role and function Copilot in Power Platform Imagine it, describe it, and Power Platform builds it Microsoft Security Copilot Defend at machine speed with Microsoft Security Copilot Windows Copilot The first centralized AI assistance on a platform GitHub Copilot Increase developer productivity to accelerate innovation
  • 14. Microsoft Graph - Your Data - Large Language Models Microsoft 365 Apps Natural Language Copilot for Microsoft 365 The Web
  • 15. Microsoft and OpenAI partnership Ensure that artificial general intelligence (AGI) benefits humanity Empower every person and organization on the planet to achieve more Azure OpenAI Service – as of November 15, 2023 GPT-4, GPT-4- Turbo, GPT-3.5- Turbo Language GPT-4-Turbo with Vision Multi-Modal DALL·E 3 Images Whisper Transcription & Translation Babbage, Davinci, GPT-3.5-Turbo Fine Tuning Azure AI Studio
  • 16. Intelligent Call Centers Better analytics and service Build your own copilot Your data. Your apps. Your people Content Generation New products and services Hyper-personalization Better sales and marketing Top use cases for Generative AI Enterprise ChatGPT Better knowledge mining
  • 17. Key Financial Services generative AI use cases across the industry Copilots supporting branch, contact center, and agents Contact center insights Fraud detection Empowering advisors and agents Know your product Claims processing information NLP document analysis Client engagement Market research and investor report summarization Pitchbook generation Accessibility and language translation
  • 18. Accessibility & Inclusion Chat or Copilot Experience Natural language interfaces can assist everyone with their unique needs Code Generation Makes developing code more inclusive and easier for all users Voice Input Makes services easier for people with mobility disabilities and those on the go Image Generation Makes content generation easier for all and more accessible to people with vision disabilities
  • 19. Classified as Microsoft Confidential Innovation Powered by OpenAI models Microsoft Dynamics 365 Copilot Microsoft Security Copilot Industry clouds Data and AI Business applications Modern work Security Digital and app innovation Infrastructure Trusted Comprehensive Microsoft Cloud Power Platform Microsoft 365 Copilot Azure OpenAI Service Microsoft Fabric Power BI Azure OpenAI Service Azure Cognitive Services Azure Machine Learning Azure AI Infrastructure AI Innovation and customization is available everywhere in the enterprise.
  • 20. Microsoft is powered by Azure AI Applications Partner Solutions Application Platform AI Builder Power BI Power Apps Power Automate Power Virtual Agents Scenario-Based Services Bot Service Cognitive Search Document Intelligence Video Indexer Metrics Advisor Immersive Reader Customizable AI Models Vision Speech Language Decision Azure OpenAI Service ML Platform Azure Machine Learning
  • 21. Classified as Microsoft Confidential Overview of a Gen AI App Copilot stack accelerates delivery Plugins leverage existing services AI privacy, security, orchestration, testing, deployment, monitoring and cost management Foundation models Apps Microsoft Copilots Your Copilots AI infrastructure Your data Microsoft Cloud 3rd Party Plugins Your Plugins Your Existing Services TAKEAWAY: Every Generative AI scenario, is an App that uses AI + Data + OpenAI
  • 22. App or Copilot agent API & SDK Azure OpenAI Service on your data Data Sources (search, files, databases, storage etc.) Additional 3P Data Sources (files, databases, storage data etc.) Azure OpenAI Service on your data
  • 23. Classified as Microsoft Confidential Thousands of foundation models available in Azure AI Model as a Service (MaaS) Llama2, Hugging Face, Falcon, NeMo Megatron, etc.
  • 24. Microsoft Cloud AI you can trust Your data is your data Your data is not used to train the OpenAI foundation models without permission Your data is protected by the most comprehensive enterprise compliance and security controls
  • 25. Fairness • Privacy & security • Transparency Reliability & safety • Inclusiveness • Accountability Principles Goals • Requirements • Practices Corporate standard Training • Tools • Testing Implementation Monitoring • Reporting • Auditing • Compliance Oversight AI safety
  • 26. Responsible AI AI Content Safety AI Studio Prompt Flow Responsible AI Principals: Mitigation Layers User Experience Metaprompt & Grounding Safety System Model Application Platform Microsoft leads on responsible AI  Privacy and Security  Reliability and Safety  Fairness  Transparency  Accountability  Inclusiveness
  • 27. The rapid rise of advancements in AI and cloud computing makes access to technical skills an even more vital part of Microsoft’s mission 71% of companies are already using AI and 22% are planning to do so within the next 12 months1 52% of companies report that a shortage of skilled talent is the biggest barrier to implementing at scale1 1 IDC Infographic, sponsored by Microsoft, The Business Opportunity of AI, IDC #US51315823, November 2023
  • 28. Get the skills you need to power your AI transformation Developing proficiency in Microsoft AI technologies empowers your organization to innovate and accomplish far more than you previously thought possible. Accelerate implementation at scale Now more than ever, it’s important to gain and validate skills, prove your team’s expertise, and show their abilities. Inspire productive, meaningful work
  • 29. The AI learning journey Understanding AI • General AI concepts and how it benefits individuals and organizations • Responsible AI • Get to know copilots Preparing for AI • Getting the organization ready to later use copilots and build AI apps Using AI • Using copilots • Prompt engineering Building AI solutions • Embedding AI in apps with Azure AI Services and low-code development technologies • Building your own copilots
  • 30. What’s Next? • Customized Chatbot • AI Hyper a (Ex. Text to Video based on user profile) • AI In Science (Agriculture, Life Sciences) • Multimodal AI (text, image, video inputs and engagement in one model) • AI Agents (find a restaurant and book a reservation, find a flight and reserve it, etc., find a calendar opening and create the invite) • More disinformation & fakes (Common sense still required) • More regulation & guidance in governments, enterprises and education
  • 31. • Specific work-related questions about your products • Write a 200-word bio based on <LinkedIn> • Create a session abstract based on <presentation> • Create a storyboard for turning <document> into a presentation • Create 5 courses for business leaders based on <powerpoint> • Draft an organizational change email based on this file from the <exec name from team name> that acknowledges change is hard but is being made to innovate and deliver based on our current priorities, which are x, y, and z. • What is our company pet policy? • can you analyze this meeting transcript and summarize the meeting, especially all the key points made by James? [paste in the transcript] • Write an article about the importance of wellbeing in driving business performance. Include quotes from tech industry leaders. Make it informative and professional. • I’m organizing my team’s all-hands meeting in two weeks. Please help me brainstorm ideas for the agenda. • Draft an outline for a presentation about ABC • I have to write a strategy paper. What are some common elements for a strategy document? • Many of our team are going out soon to celebrate winter holidays. Please write a poem about our team I can share with the team before they go [Was generic, then manager did multiple turns back and forth with Copilot to add in more specific details to turn it into something fun] • What are some ideas for expressing sincere gratitude to Shauna for the work she did on project ABC? [Copilot lists some] I like your third suggestion, can you help me draft that? • I’m submitting Mary for a promotion. The criteria for the promotion are [XYZ]. Please use [document containing content from Mary’s recent reviews] and draft a promotion justification. • I’m creating marketing material for customers, please help me by creating a sales script to explain semantic indexing. Include a description of the value proposition and some examples. • I’m presenting a keynote speech at a conference for tech influencers next month. The subject is quantum computing. Please draft an outline and abstract to help me get started. Prompts
  • 32. • I’m hiring a new developer on my team. Can you take this [job description for similar role] and revise it to work for this new job, which differs in [these three ways]? • Please summarize my inbox. [Copilot responds]. Which emails contain an action for me to complete? • What’s the latest from [coworker name]? • (joining a Teams meeting late) What’s happened in the meeting so far? Has my name been mentioned? • Please help me prepare for my upcoming leadership team meeting by summarizing the pre-reads [document 1] and [document 2] for me. Please also suggest questions that I might ask about the key topics. • Please summarize this document in one sentence, at the level of an eight year-old. • (after a meeting) Please recap the meeting and action items (this one enables everyone to be more present in the conversation, instead of taking notes) • Consuming research: I’m a Microsoft executive focused on research. Please help me understand the article below by outlining it in bullets, focusing on what I might be interested in (paste in the research article). [Copilot responds]. What questions should I ask of the information in this article? Please include answers to the questions, with quotes from the article as often as possible. And if the answer to the question is not contained in the article, please answer with: "The answer is not included in the article." (Or "The question is only partially answered" -- with a description of the partial answer and what else needs to be known to provide a full answer) • You are an expert scientist, adept at explaining things simply and accurately. Please help me understand quantum computing. • You are a career coach, focused on helping employees at Microsoft identify potential next jobs inside and outside the company. Please help me update my career plan. Prompts
  • 33. • Multi-step example: 1. I need to write a proposal about X, can you create an outline? Now, please draft the first section and include points A, B, and C. Now please draft the second section and include points D, E, and F. Now write the conclusion and focus on the call to action of Z. • Complete this paragraph, this sentence, this function • Here are my draft problem statements [paste in my draft]. What are other ways we can rephrase these to be more clear? • Rewrite this paragraph to be more concise. • Here are three bullets, please transform into a paragraph, with a friendly casual tone. • Please take [this document] and use it to create a presentation with visuals and talking points. • (in a Teams meeting) Can you rephrase what Sanjay just said, I didn’t quite understand him. • Here are 40 pages of priorities documents from all our sub-teams, please transform this information into a 2-page fiscal year priority document. • Multi-step example: 1. What are some things I could do to catch up on what my team achieved last week? 2. Now, please do step one on that list. Now do step 2. • Who is the CEO of [customer]? • I need help understanding some technical terms. What are the differences between Polymer and AML? • Tell me more about Azure Machine Learning. • Sort these notes into themes. Label these results by time sensitivity • You are an expert in user research. How might I design a user study that covers [objectives] and is appropriate for [audience]? [Copilot responds] With this in mind, please draft the questionnaire that my team can use for step one. • What meetings do I have tomorrow and what specific suggestions can you give me to prepare for each of them? Prompts