This document contains contact information and a work history for Ahmed Emad Mohammed Hassan. It lists his address, phone numbers, social media profiles, personal details like marital status and nationality. It then outlines his work experience over the past 13 years, including roles as an IT Manager, Consultant, Supervisor, and Network Administrator. His responsibilities in these roles involved managing networks, servers, security, backups and providing technical support. He has worked for companies in Egypt, Saudi Arabia, and participated in technical training projects through scholarships.

1. AHMED EMAD MOHAMMED HASSAN
‫ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ‬
Address: 14 EL-ZOHOUR, ST, BAKOUS, ALEX
Phone: Egypt : MOB (00201281080631)
MOB2 (00201096951434)
Egypt:Home (03)-5050578
Social media
Personal Data:
• M
a
r
ital status : Married.
• Nationality : EGYPTIAN.
• Date of Birth : 17/8/1983.
• Place of Birth : Alexandria.
• Military status: Completed.
• EPS Member (Egypt Programmers Syndicate) ID: 13030007
• TITLE in EPS (Software and system developer)
Job Titles: IT MANAGER (systemadministrator)
Personal Skills:
 Communicated well with my colleagues.
 Extensive experience inplanning,coordinatingandsolvingproblems.
 Resolve inactualizing the targets.
 Analyzedand processedthe informationto take decisionmaking purposes.
 Willingness& Abilitytolearncontinuously.
 Abilitywork under pressure with a focus on problemsolving.
 Ready to travel any country.
 Abilityto prioritiesand handle multiple tasks
 Writtenand verbal communicationskillsin English,Arabic an advantage
 Excellentinterpersonal skills.
ahmed_taigereye@yahoo.com
ahmedsordfir2010@hotmail.com
www.facebook.com/ahmed.emad.5621
https://sa.linkedin.com/in/ahmedemad1
+2001281080631
eng.ahmed.emad1
ahmedsordfir201

2. 1
Work History:
FAZ International Company - Saudi Arabia – Riyadh July-2015 – Present
Title: IT Manager
Achievements and my responsibilities as a manager in Faz Tourism and travel:
 Recreate and settingall serversand switchesand networkpath cable.
 Settingall domain controller(windowsserver2008 r2) and backup servers.
 Responsible andmaintenance oracle application System& CRM
 Responsible the Company’swebsite Faz travel.
 Create VOIP Telephone
 Responsible Database membershiprelatedsystemAMDUSE and TRACS Account System Flight
 Create email organize.
Achievements and my responsibilities as a manager in Le Park concord hotels:
 Design4 solutionsnetwork and serversand setup OS’s and domain and Exchange servers.
 Horizon hotel managementsystems on all servers for all our hotels.
 AdminERP System ALPHA for all our group
 Make backup plane and RecoveryDisaster.
 Make Documentation for all our solutions
 Training officerFidelioforall staffof hotelsand adminall permissionofSystem.
 Responsible The company'swebsite
 Create The Company’s technical documentation.
Sadeem Holding Company - Saudi Arabia – Riyadh jan-2015 – May-2015
Title: Consultant of Information Technology & ERP System
Achievements and my responsibilities as a manager:
 Restructuring of IT managementsystems for enterprisesGroup(8 companies)
 Replacingserversafter the company changed and re-configuredThe establishmentofthe control room at
the newlocation administrative & Establish and regulate the movementofthe administrationin terms of
proceduresResponsible forexternal communicationsof the company (Zain – Omega.co – generations.co)
 Managementprogram for XML Integration and responsible forexternal contact in Spain.
 ImplementationManagementERP System(double click) for company group.
Grantechfor Constructionand Contracting -Egypt Feb -2012 — jan-2015
Title: IT Manager
Achievements and my responsibilities as a manager:
• Rebuilding and restructuring of the network infrastructure and re-installing and setting up the
network and domain.
• implement Plans, and support the network and computing infrastructure plan
• analysis Performstechnology
• administrate (Domain controller – Mail organization – Firewall – Database administration )
• Work documents for the IT department in the company.
• Create the Policy information security to the company.
• Responsible for the company's communications and dealing with ISP companies for the Internet.
• Responsible for determining the budget section
• Work reports on the situation of technical devices and the server
• Ensure maximum availability of computer systems throughout the company.

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• responsible for providing infrastructure services for information technology, including desktop
applications, and computer systems, local area networks and wide area networks, and security of
information and communication technology.
• Development and implementation of new systems working with the senior management of the
proposal, and an agreement to provide information technology services to specified service level
agreements.
• Responsible for hardware and software purchases.
• Develop and maintain a disaster recovery plan.
• Development and control of the security policy for information technology.
• Responsible for coordinating and managing the processes related to IT budgeting and finance.
Meetings and key information related to the IT Department.
• Receive, read and route incoming mail, and the drafting and writing of the routine correspondence
• Collate information for internal & external management and prepare reports and presentations as
required.
• Organize and maintain file system, and file correspondence and other records for the IT
department
• Prepare/ maintain a number of key documents related to department ensuring attention to detail
and accuracy are maintained at all times.
• Communication: Communicate information as required to the IT team Maintain the IT distribution
list for all communication to the IT department.
• Manage events for the IT team as required and directed by senior management.
Integrated Training Solution of Egypt -NEW HORAIZONS-Egypt-Alex Jun-2009-Jan-
2012
Title: Supervisor system administrator + Instructor IT.
• Responsibilities
• Analyze e-mail system for system usage and plan for growth or increases in system capacity.
• Make recommendations about purchase of technology resources.
• Responsible for Windows Load balance implementation.
• Manage to improve systems and network configurations, and determine hardware or software
requirements related to such changes.
• Experience in SQL 2005, 2008 cluster implementation
• Responsible For Active Directory, Domain, DHCP ,Policy and Network Design
• Install work stations, Network access, wireless, Printers, Patch panels, UPS …etc.
• Monitor security of all technology.
• Responsible For backup, disaster recovery, security management, user account management.
• Advise staff of security breach and change in password or security status.
• Ensure installation of lock out programs.
• Provide, review, develop and implement recommendations and best practices for security as it
pertains to Exchange.
• Perform other related duties as required during working hours.
• Providing solutions and technical support.
• Assess the need for any messaging system reconfigurations.
• Maintain policies, procedures, and training plans for messaging system administration.
• Providing input into IT strategy and annual IT budget.
 Instructor IT in INTRAST(Integrated Training Solution of Egypt) NEW HORAIZON (ALEX)
and participate a lot of projects like :
 participation of Microsoft and (USAID)(United States agency International Development)in

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 Qana in (Upper Egypt) from 7 June to 16 June 2010.
 Mania in (Upper Egypt) from 18 June to 28 June 2010.
 Instructor in scholarship (FGF) in NEW HORAIZON (ALEX)
 And more project participate it (avoid stretching)
Reasonfor leaving a job: Deterioration of the financial situationof the company
Global knowledge)(Synergy) Nov - 2008 — May – 2009
Title: Senior Administration and developed the security system.
• Responsibilities
• Maintain log and/or list of required repairs and maintenance.
• Manage and monitor existing Active Directory architecture
• Identify and resolve problems affecting messaging systems performance, efficiency, and
availability in a timely manner.
• Interface with various Support teams to ensure server/service availability
• Responsible for managing Exchange Server roles that include client access Servers and arrays,
hub transport Servers and clustered mailbox Servers.
• Provide technical support/installation/configuration in MS Exchange Server
• 2007/2010.
• Monitor user problems to ensure prompt, satisfactory resolution.
• Provide orientation to new users of existing technology.
• Provide individual training and support on request.
• Instructor IT (Information Technology) in Synergy Company.
Reasonfor leaving a job: Company liquidation
Global knowledge)(Synergy) Jan-2008— Oct-2008
Student scholarship (MCIT) & (NTI)
• Study C# - SQL Server 2005 – ASP.Net – HTML – Java Script – XML …and More
• Windows Developer - Web Developer
• Create a big project of graduation from scholarship (MCIT) from (ministry of communications) in
(Synergy ALEX).
• Student then Instructor IT on job training 4 month
Reason for leaving a job: End of scholarship (MCIT)
BABY COCA.CO forbaby clothes April-2007 — Dec -2007
Title: Network administration and technical support
• Responsibilities
• Maintains and ensure IT network and servers in order to keepthem in good working condition.
• Responsible For Domain controller (Active Directory – DHCP – Apply the policy - DNS)
• secure and maintain network (ISA server – Exchange server)
• Knowledgeable in installing, maintaining and configuring network systems.
• Ensure proper maintenance of all desktop hardware, software and network operating system
(PC’s, laptops and other computer peripherals) and overseeing computer security and anti-virus
updates.
• Performs minor repairs, prepares request for repairs and coordinates with the service
contractors.

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• Evaluates and solves the network systems, servers and see if there is any scope that needs to
improve and develop.
• Ensuring all software’s is properly licensed and handles operations, security, backup, email,
troubleshooting, and user’s issues.
• Required to prepare IT reports regarding inventory of hardware and maintenance records.
Reasonfor leaving a job: scholarship(MCIT)
MILITARY SERVICE Jan 2006 — March 2007
Reasonfor leaving a job: End military Service
ALEX STEEL.Co.ALEX July-2004 — Dec - 2005.
Title: Junior Networking administrator and Maintenance
• Ensure proper maintenance of all desktop hardware, software and network operating system
(PC’s, laptops and other computer peripherals) and overseeing computer security and anti-
virus updates.
• Performs minor repairs, prepares request for repairs and coordinates with the service
contractors.
• Evaluates and solves the network systems, servers and see if there is any scope that needs to
improve and develop.
• Ensuring all software’s is properly licensed and handles operations, security, backup, email,
troubleshooting, and user’s issues.
• Required to prepare IT reports regarding inventory of hardware and maintenance records.
Reasonfor leaving a job: military Service
Qualifications in IT:
Microsoft Office:
MOS (Microsoft Office Specialist). (2003, 2007, 2010, 2013).
Maintenance:
 A+
 H.W – S.W
NETWORK Administration:
Microsoft Cisco Virtualization
MCITP 2008
MCTS (server administrator)
MCITP (Enterprise administrator)
MCSA
Windows Server 2012
MCSE
Server infrastructure
Private Cloud (System Center)
Exchange Sever 2013
Communication (Lync Server 2010 /2013)
CCNA (Routing &Switching).
CCNP (Routing & Switching).
CCNA Security.
CCNA VoIP.
CCNA Service provider
Citrix Xen Server 6.1
Administrator
Virtualization and Cloud
Computing
VMware
V sphere 5
System Center Virtual Machine
Manager 2008.

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SharePoint Server 2013
ISA 2006& TMG 2010
Microsoft System Center 2012
Office 356 administrator.
System Center Configuration Manager 2012.
Microsoft Hyper-V
Other
C|EH Security
Firewall Fort iGATE
Management of surveillance cameras and control of the
network
ERP (Double click)
Have had training from Omega company on ERP System
Citrix
Operating System Programming (fundamentals) Database Administrator
Windows (XP-Vista-7-8-Azure).
Windows Server (2003-2008-2012).
Linux –UNIX - Red hate.
Unix Solaris
C#
Visual basic 6
SQL Server 2005 - 2008
Oracle
Microcontroller
Arduino Microcontroller Development
ExtraQualifications:
Dale Carnegie training and business English
• Communication skills.
• Team Work.
• Problem Solving and Making Decision.
• Presentation Skills.
• Negotiation Skills
• Managing Time.
• The Planning Process.
• Business correspondence.
• Report writing.
• Presentation and basic marketing.
Language:
• Arabic: Mother Tongue.
• English: First Language with high proficiency.
Education:
BS in LAW 2000 — May 2005 Grade “Pass”
International Certificates:
• ICDL. (International Computer Driving License).
• Certificate in English from BERLITZ Company.
• Certificate in English (TOEFL) from AMDEST.
• Diploma in American accent.
• Certifications from DALE CARNEGIE Company in Soft Skills.

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ACTIVE MICROSOFTCERTIFICATIONS
Title
Certification
NO
Certification/Version
Achievement
Date
Inactive
Date
Microsoft Specialist F143-7084
Implementing Microsoft Azure
Infrastructure Solutions
12/30/2014 N/A
Microsoft Certified Solutions
Associate
F141-6479 Office 365 12/29/2014 N/A
F080-1593 Windows Server 2012 11/29/2014 N/A
Microsoft Certified Solutions
Expert
F138-8160 Messaging 12/27/2014 12/27/2017
F131-6585 SharePoint 12/22/2014 12/22/2017
F115-1634 Communication 12/17/2014 12/17/2017
F098-0379 Private Cloud 12/06/2014 12/06/2017
F081-5811 Server Infrastructure 11/29/2014 11/29/2017
Microsoft Certified
Professional
E906-5213 Microsoft Certified Professional 04/16/2012 N/A
Microsoft® Certified
Professional Developer
C022-2149 Windows Developer 11/30/2008 N/A
C022-2148 Web Developer 11/23/2008 N/A
Microsoft® Certified
Technology Specialist
C022-2159
Windows Server 2008 Network
Infrastructure, Configuration
01/09/2011 N/A
C022-2151 .Net Framework 2.0, Web Applications 11/20/2008 N/A
C022-2150 .Net Framework 2.0, Windows Applications 11/20/2008 N/A
References:
Name Position Company Mob E-Mail
Ebaid Atef Ebaid Microsoft project manager New Horizons (0127)-(6040828) hisoft2010@gmail.com
Mahmoud Nassef Microsoft project manager Microsoft.CO (0100)-(4641675) mnassef1@hotmail.com.
Mahmoud Kamal IT Manger. New Horizons (0100)-(2910580) m.kamal@intrast.com
Mohamed Zidan IT Manger. Louts Group (0100)-(1493462) eng.mzedan@gmail.com
HaithamGaber HR Manger
Grantech for
Construction
&Contracting
(0128)-(1010084) haitham@grantech.org
Logo Guidelines:

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