Rozelyn D Fields-Jackson Resume HospitialistAdmin_OPMgt1UTSW
Careerbridge Resume (2)
1. B e n j a m i n F . N e w s o m e , J r . , M A , M S
8300 Red Bluff Road, #322 • Pasadena, TX 77507
817.681.4452 • benjamin@benjaminnewsome.com
Qualifications for Senior Management in Health Services/Education
Possesses extensive experience in performing and overseeing clinical/laboratory operations and training. Has managed
as many as 30 FTEs. Adept at introducing, validating, and monitoring new technologies and methodologies as well as
enforcing QA/QC, OSHA, and EEOC standards. Committed to cost reduction and continual improvement of processes,
productivity, and profitability. Excels in defining learning objectives, developing curricula, and partnering with program
directors to enhance courses and related materials in response to industry changes. US Army veteran. Expertise spans:
Strategic Planning • Profit/Loss Responsibility • Financial Management • Budgeting • Risk Management • Writing
Recruiting • Training/Mentoring • Policy/Procedure Development • Equipment Acquisition • System Implementation
Specimen Receipt/Accessioning/Delivery • Licensing/Accreditation Compliance • Biological/Chemical Storage & Handling
Proposal Preparation • Negotiations • Corporate Communications • Client/Customer Relations • Account Retention
K e y C o n t r i b u t i o n s
• Fueled 56% enrollment growth in San Jacinto College’s Medical Laboratory Technology Program in the first year and 15%
annual increases thereafter. Established the Dental Assisting and Anatomic Tissue Microscopy Programs. Achieved
higher completion, placement, and employment rates across all programs. Delivered ~$30K in maintenance savings in
three years by negotiating for medical equipment repairs.
• Proposed curriculum changes at Westwood College to attain state and national accreditation standards. Boosted novice
skill professionals to competent professionals in medical assisting. Graduated 20 students with Associate of Applied
Science degrees.
• Met Kaplan Higher Education Corporation’s goal for a retention rate of 85% or higher. Reduced admission staff attrition
by sharing extensive product knowledge.
• Trained medical assistant students at Westwood College in managed care protocol, including government regulations,
Medicare/Medicaid, payment systems, DRGs, APC, HCPCS, CPT, and ICD-9-CM, resulting in a 95% graduation rate and
placement of new talent in the healthcare industry.
• Generated 300% enrollment growth in Cedar Valley College’s Health Information Management course.
• Implemented the Medi-Tech Laboratory Information System at Dallas Southwest Medical Center as well as the Sunquest
Laboratory Information System and an Ambulatory Patient Classification Payment System at Walls Regional Hospital;
trained staff in system use.
• Directed a hospital-wide survey for quality assurance and laboratory accreditation, leading to a JCAHO score of 97%
and Accreditation with Distinction from the College of American Pathologists at Dallas Southwest Medical Center.
• Increased government and third-party reimbursements 40% at Texas Oncology by instituting a medical coding system.
C a r e e r T r a c k
Department Chair – Allied Health, SAN JACINTO COLLEGE, Pasadena, TX............................................................................2012 to Present
Promoted to direct all day-to-day department activities for six programs, including Surgical Technology, Eye Care Technology,
Respiratory Care, Medical Technology, Dental Assisting, and Massage Therapy. Coordinates student recruitment along with
faculty planning, staffing, supervision, professional development, and performance management. Participates on curriculum,
assessment, and distance learning committees tasked with enhancing institutional effectiveness.
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2. B e n j a m i n F . N e w s o m e , J r . , M A , M S
8300 Red Bluff Road, #322 • Pasadena, TX 77507
817.681.4452 • benjamin@benjaminnewsome.com
C a r e e r T r a c k , C o n t i n u e d
Program Director - Medical Laboratory Technology Program, SAN JACINTO COLLEGE, Pasadena, TX..................2010 to 2012
Hired to turn around a failing Associate of Applied Science program with 14 enrolled students. Handled scheduling, staffing,
and coordination with other division programs/entities. Taught 15-16 course hours in addition to performing 3 hours of
administrative duties.
Instructor, WESTWOOD COLLEGE, Fort Worth, TX.....................................................................................................................................................2010
Facilitated a medical assisting course for undergraduate students; administered teaching theory, practical exercises, and
clinical training in coordination with the Program Director. Graded students and ensured their safety.
Assistant Director of Education, KAPLAN HIGHER EDUCATION CORPORATION, Fort Worth, TX........................................2008 to 2009
Supported the Director of Education in planning, coordinating, staffing, and overseeing five medical programs. Communicated
regularly with the Executive Director regarding nighttime campus facility/safety issues.
A d d i t i o n a l E x p e r i e n c e
Adjunct Professor, VIRGINIA COLLEGE, Birmingham, AL................................................................................................................2008 to Present
Adjunct Professor (part-time), ASHFORD UNIVERSITY, San Diego, CA.....................................................................................2007 to Present
Adjunct Professor – Healthcare Administration, DEVRY UNIVERSITY, Online...............................................................2006 to Present
Professor – Healthcare Management, AMERICAN INTERCONTINENTAL UNIVERSITY, Online........................................2004 to Present
Senior Medical Technologist (part-time), BAYLOR SURGICAL HOSPITAL, Fort Worth, TX...................................................2007 to 2008
Laboratory Supervisor, MEDICAL CENTER OF MESQUITE, Mesquite, TX........................................................................................................2007
Medical Technologist, CARTER BLOODCARE, Bedford, TX...................................................................................................................2006 to 2007
Medical Supervision and Retention Manager, EVEREST COLLEGE, Fort Worth, TX............................................................2004 to 2006
Director of Laboratory Services, LAKE GRANBURY MEDICAL CENTER, Granbury, TX.............................................................................2004
Adjunct Faculty – Health Information Management (part-time), CEDAR VALLEY COLLEGE, Lancaster, TX...........1999 to 2004
Senior Medical Technologist, KINDRED HOSPITAL OF DALLAS, Dallas, TX..................................................................................2001 to 2002
Administrative Director of Laboratory Services, DALLAS SOUTHWEST MEDICAL CENTER, Dallas, TX.......................2000 to 2001
Laboratory Manager, WALLS REGIONAL HOSPITAL, Cleburne, TX...................................................................................................1999 to 2000
MILITARY: United States Army; honorable discharge; member of the American Legion and Disabled Veterans Association.
C r e d e n t i a l s
Master of Science in Healthcare Administration, CAPELLA UNIVERSITY, Minneapolis, MN
Master of Arts in Health Services Management, WEBSTER UNIVERSITY, Saint Louis, MO
Bachelor of Science in Medical Technology, CREIGHTON UNIVERSITY, Omaha, NE
Certified Laboratory Manager/Member, AMERICAN MEDICAL TECHNOLOGISTS (AMT)
Certified Manager/Member, INSTITUTE OF CERTIFIED PROFESSIONAL MANAGERS (ICPM)
National Trainer/Associate, CENTER FOR TEACHING EFFECTIVENESS
Member, AMERICAN SOCIETY FOR CLINICAL PATHOLOGY (ASCP)