1. Page 1 of 8
William R. Arthur
9 carly court Wenonah, New Jersey/08090
(856) 979-4806 (W) ted@arthur-enterprises.com
Client Engagement Experiences
Defense Contractor Hunt Valley, MD 2/2016– 10/2/2016
● Oracle Applications 12.2.4 RAC database administrator/systems administrator.
● Oracle Primavera 8.4.5 database administrator/WebLogic admin
● Dell stat 5.7.x administrator
● 11.2.0.3 database upgrades to 12.1.0.2 (RAC and NON RAC)
● Primavera upgrade from 8.4.5 to 16.1.x
Knoll Inc. East Greenville, PA 1/2015 – 2/15/2016
Oracle Applications DBA/SOA Web Administration Architect
● 11g Fusion SOA/Web Admin, Oracle DBA, SOA installations configurations integrations with oracle
Ebusiness suite 12.x.
● Performed several new installations of Oracle Applications 12.x along with cloning technique
improvements involving PayPal, vertex integrations,discoverer.
● Performed E-business integrations involving Advanced Supply Chain instances and oracle configurator
instance DBA architect responsibilities.
● Assisted with platform migrations from AIX to Linux along with Disaster recovery and data guard
setups.
● Conducted i-store and i-supplier external internet/intranet configurations and setup.Internal/External
url configurations against Riverbed LBR.
● Conducted OAM/SSO 11gR2 configuration planning and setup front ending SOA/Ebusiness
environments.
● Conducted SOA 11g to 12c upgrade/cloning strategies
● Conducted 12.2 upgrade strategy planning, SDLC and instance planning documentation of all
environments described above.
● Complete life cycle implementation of Oracle Applications 12.2.5, product migration from AIX to
Oracle Linux/OVM environments. Expertise in 12.2.5 rapid cloning with runtime file systemand patch
file systemtechnique.Extensive expertise in adop patching utility strategies.OFA, ASCP, PIM, WMS,
oracle financials/manufacturing experience functional/technical. Planning overall strategy of
clusterware active Dataguard with RDBMS 12c (12.1.0.2).
University of Pennsylvania Philadelphia, PA 12/2009 – 07/03/2015
Banner Accounts Receivable/Student Records DBA 08/23/2013 – 07/03/2015
● 11g Fusion Web Admin, Oracle DBA 11.2.0.3, Internet Native Banner admin and Self Service Banner
Admin.
● Performed several new installations of Banner version 8.x and upgrades and various patches to the
RDBMS, batch servers and INB/SSB servers.
● Worked with the team on day to day DBA responsibilities involving performance tuning and
VBS/FGAC security implementations.
● Assisted with creating various cloning techniques for faster replication of the environments. Created a
SSO/BEIS shibboleth bridge server for identity management of these environments.
● Conducting 12c upgrade analysis and patching strategy and performed various 12c upgrades.

2. Page 2 of 8
Systems Architect 12/30/2009 – 07/13/2014
● R12.1.3 apps DBA (Financials and CRM), 11g Fusion Web Admin, Oracle Access ManagerArchitect,
Portal (11.1.1.6) Admin.
● Performed the duties of the Lead Infrastructure systems architect, Oracle applications DBA, Oracle
Access Manager/WebLogic Administrator and Oracle Portal Administrator.
● Designed a technical project upgrade strategy for the following products and implementing the
upgrade process through several iterations and ultimately production implementation.
● The products the team was upgrading from where Oracle application 11.5.10.2 RAC configuration,
SSO 10.1.2.3, portal 11.1.5.5, OID 10.1.2.3.
● Upgraded to Oracle application 12.1.3 RAC configuration, Oracle Access Manager(11.1.15), (portal
11.1.1.6), OID (11.1.1.6).
● Responsible for all technical upgrade plan documentation and implementation for these products.
● Environment had over six thousand named users on a REL 4 VMware Linux environment.
● The environment was front ended by F5 hardware load balancers which configured into the products
listed above.
● Responsible for OEM grid control AWR reporting and OEM sql profiling of poor performing sql.
Canon U.S.A 8/13/2012 - 3/10/2013
● 10g and 11g Fusion Web Admin, WebLogic admin and j2ee admin (11.1.1.6) Admin.
● Developed and implemented a plan to clone a 10GAS environment (portal/discoverer) to a new
environment that would later be used as a source environment for upgrade to portal/discoverer 11g (FMW)
environment.
● Daily activities also included deploying various j2ee programs and assisting developers with testing and
debugging in various environments.
● These systemconsisted ofvarious inside sales functions requiring 7 by 24 availability.
● Also developed and implemented plan to deploy OEM monitor agent on various web serverenvironments.
Sanofi Aventis 11/05/09 – 11/20/2009
Systems Architect /10gas J2ee, Web cache, Administrator
● At this client defined a quick analysis and rapid deployment upgrade of the 9ias environment to 10GAS.
● This was a successfulshort term assignment requiring rapid analysis and implementation.
University of Pennsylvania 12/15/05 – 12/30/2009
Systems Architect /11i apps DBA/10gas Portal, Web cache, Discoverer Administrator Infrastructure systems
architect and 11i apps lead DBA and 10gas administrator.
● This was a new implementation not an upgrade.
● Design and implement the backend infrastructure components,this would include RAC cluster design and
setup,ASM storage configuration design and setup,11i oracle applications CRM install and configuration,
Workflow configuration, 10gas installation and configuration, F5 hardware load balancing integration with
10gas and 11i. This systemhas a two node 10g release 2 Oracle RAC databases on RedHAT linux x86-64
intel Dell servers. The systemutilizes 10gas release (10.1.2.2) portal, sso,oid, discoverer reporting, web
cache with 11i oracle application CRM single sign on integration.
● The entire environment was load balanced on the front end by BIG IP hardware load balancing. This
environment was deployed in a PCI compliant network.
● Produced various release 12 oracle applications project infrastructure upgrades plans for this effort, which
will be used for upgrading this environment to oracle applications release 12.
● The release 12 upgrade involved the full integration of OEM with the oracle application management pack
being used to monitor/clone the release 12 oracle applications environments.

3. Page 3 of 8
Unisys Township Line & Union Meeting Rds-A 9/15/2005 – 12/15/2005
Oracle DBA and 10gas Portal Administration
● Performed the duties of senior DBA and 10gas portal administration.
● The environment also was being implemented in a proprietary Unisys hardware environment with
Windows NT servers.
● The target production implementation ORACLE product versions were 10.1.0.3 RDBMS and 10.1.0.3
OEM grid control monitor. The oracle portal version was 10gas 9.0.4.2 and it utilizes sso and oid and
webcache all front ended by BIGIP hardware load balancers.
● My specific role here was to work closely with existing team of DBA and 10gas administrators to resolve
all high priority technical issues.
● This involved technical analysis during performance testing and being one of the primary support contacts
for issues opened with the oracle support website.
Jefferies Investment 5/22/05 – 7/20/2005
Senior Oracle DBA and Architect
● Client was attempting a SQL Server / Lawson Financials conversion to Oracle /Lawson Financials.
● Designed and assisted in implementation of Oracle RDBMS and 10 grid OEM monitoring.
● Target production implementation version were 10.1.0.3 RDBMS and 10.1.0.3 OEM grid control monitor.
● Developed a strategy for successfully scripting the installation of the 10g grid control monitoring
environment and Jefferies default Lawson oracle rdbms.
● This project also involved extensive onsite educational classes for the clients’ permanent personal.
Stryker Orthopedics 2/9/05 – 5/20/2005
Senior DBA
11i Applications DBA (Financials and Manufacturing)
● Installation of financials and manufacturing products including the following Manufacturing products:
BOM, APS, WIP and the following financials AP, PO, GL, IP, CE, FA. The client is was also utilizing
French language and localizations.
● Responsible for setup and configuration of these products working in conjunction with the develo pment
and functional teams.
● Configured the 10g OEM environment and 9i RAC. The hardware for the RAC database servers is IBM P
Series servers and the web/forms servers are Dell blade servers running Red Hat Linux 3.x.
● Utilized vertex sales Q series tax software. Assisted the setup of Multi Org in this environment. Stryker
was converting from a legacy ERP systemto the new oracle applications based system.
University of Pennsylvania 5/15/04 – 1/30/05
Systems Architect /11i apps DBA
● Responsibilities include performing all database upgrade responsibilities including but not limited to
upgrading database from 8.1.7.4 to 9.2.0.5 and upgrading oracle applications release 11.5.3 to 11.5.9.
● Applied various patches consisting ofmini and family patches as well as configuring load balancing and
cloning strategies.
● Also the lead technical project plan writer. Assisted with customizations in the area of 170 systems
markview imaging for accounts payable.
● The database serverand concurrent manager server is configured on various IBM AIX servers from p630
to p650.
● The application servers were on p615. This is a 64bit AIX 5.2L. The fully installed product suite includes
AP, PO, internet procurement, GL, EDI and extensive use of workflow notification environment.
● This also involves setting up and configuration of performance tuning instance as well as production
implementation plan. This also involved configuration and setup of various workflow processes and OAM
monitoring environments.

4. Page 4 of 8
Accredo Health Systems 10/15/03 – 4/15/2004
9ias release 1 and 2 DBA/Admin
● Client is a large healthcare organization currently upgrading their existing ERP systemwhich is composed
of 9ias release 1.0.2.2.1 forms and reports.
● Upgrading this to 9ias release 2. Components being configured are portal, single-sign on, forms and
reports, discoverer, oem (oracle enterprise management), management server and oid (oracle internet
directory).
● Responsibilities include but are not limited to infrastructure database management 9i release 9.0.x on HP
tru64 Unix and middle tier clusterfarms of 9ias forms and reports on windows 2000 advanced server
Additional component being configured is hardware load balancing using Big Ip and oracle RMAN backup
and recovery for 9ias infrastructure database and customer database.
● Assisted with various capacity planning issues; these include preliminary planning for RAC cluster which
is a migration from TRU64 to HPUX utilizing the HPUX and Veritas clustering methods.
● The plan will take the upgraded oracle 9ias r2 environment and cluster it in a RAC environment after
migrating to HPUX from HP-Tru64.
● The application middle tier server farm is on windows 2000 advanced server.
University of Pennsylvania 6/15/03 - 8/22/03
Project Analyst
● Responsibility for conducting feasibility study for a potential new business.
● Reviewed all aspects of the sponsoring business units'ability to create this service for the university
community.
● Conducting technical evaluations of several products including but not limited their design, implementation
strategy,technical gap analysis issues with implementing them in the universities' environment, capital
costs,operating and maintenance cost and other factors related to the development of this service.
● Utilizing the following tools: Microsoft word, Microsoft Project, Microsoft Excel. The service is an
extension of the current business continuity offering. I also reviewed the existing Tivoli storage
management system(TSM) for enhanced usage of various remote backup device types and techniques.
● This is heterogeneous environment consisting of various versions of AIX servers and windows 2000
servers.
Continuum Health Partners Dec 2002 to March 2003
Technical Project Manager/Oracle Lead Database Administrator
● Implementation of Oracle Financials 11.5.7 on the IBM AIX platform.
● The hardware was an IBM P690 REGATTA/HACMP AND EMC NAS device.
● The current products being implemented are HR (sshrand payroll), GL, Internet procurement, benefits,
supply chain and others.
● Developed a production implementation plan as well as developed and implement various performance
enhancement initiatives which included but not limited to 9ias tuning, payroll batch tuning in the oracle
RDBMS environment.
● Conducted an extensive gap analysis of the environment.
● Wrote several procedures for various technical tasks including cloning 11.5.7 apps in a high availability
environment.
● Conducted various operating systems tuning tasks involving AIX and adsmbackup issues.I also
researched and help plan an oracle 9i release 2 upgrade and 11.5.8 analysis for this client also.
● Heavily involved in all aspects of day to day oracle applications dba activities including but not limited
to: adpatch utilization; 9ias technology stack tuning,cloning, rdbms tuning.
● I also worked on setup and configuration of the 9ias (discover server, OHS). I also worked as the lead
DBA architect to address various clustering possibilities on the IBM HACMP/GPFS , p690 regatta. This
included a high level review and design of the potential RAC environment.
Hitachi Data Systems July 2002 to Oct 2002
Database Administrator/Database System Architect

5. Page 5 of 8
● Devised several strategies to streamline the client's' approach to performing an upgrade from 10.7sc to
11.5.7 oracle applications.
● Created several documents to implement strategies,which eventually will shorten the customer's' outage
timeline associated with upgrading their oracle applications environment.
● These documents included but were not limited to environment creation/instance planning, revised project
schedules,database tuning and oracle applications patching and tuning documents.
● Created various backup/disasterrecovery type documents,which will be part of the new production
environment. The database size range from 150 gigabyte to 280 gigabytes.The hardware was several
E4500 SUN servers with Hitachi SAN device.
● Involved in all aspects ofday to day oracle applications dba activities including but not limited to: adpatch
utilization; 9ias technology stacktuning, cloning, rdbms tuning.
University of Pennsylvania Feb 2000 to May 2002
Oracle Applications Database Administrator/Database Systems Architect
● Performed the duties of upgrading and testing and performance tuning the current 10.7.NCA oracle
applications financials environment to the current 11.5.3 Oracle Applications environment.
● Responsibilities included but were not limited to upgrading existing database from 7.3.4 to 8.1.6.2.
● Installation and planning of the Internet Application Server components along with Apache and Java
Virtual Machine configuration. Oracle Applications products implemented included General Ledger,
Internet Procurement, and Accounts Payable including 170systems third party imaging system, Purchasing,
Workflow and Electronic Data Interchange, also installed and upgraded shared modules cash management
and fixed assets.
● Key resource for installation of workflow 2.5 and upgrading to 2.6 as well as setting up various purge and
monitoring routines for excessive growth objects associated with workflow.
● Workflow was used in conjunction with Internet procurement.
● Installed both client side workflow interface and server side components.
● Lead instructorin several training sessions at this client. In predominately AIX UNIX environment with
some Sun OS systems.
● In the systemarchitect position, performed the various reconfigurations to the Internet Application Server
which included but were not limited to modification in Apache Web Server and setting on multiple Java
Virtual Machine (J2EE).
● Key resource for configuring SSL (secure socket layer) implementations for the production and
development applications environment.
● Performed upgrades of the database from 7.x to all version of 8.x.
● Key resource in writing the technical project plan and have extensive experience in the usage of Microsoft
project.
● As the Database Systems Architect, I developed processes which enabled a fastercloning method of an
oracle applications 11i environment.
● Designed and set up various standby database systems forthis client using oracle standby database
technology and some Data Guard in an 8i environment.
● The applications environment databases ranged from 180 gigabytes to 280 gigabytes .The hardware was
p680 model s85 and several f20 IBM SAN device.
● Assisted in the installation/configuration/tuning of various 9ias instances utilizing
(clickstream,SSO,ASO,J2EE,webcache) components of 9ias.
Campbell Soup Inc. Nov 1999 - Jan 2000
Oracle Database Administrator/Database Systems Architect
● Performed performance tuning the current consumer product application.
● As architect implemented several performance tuning enhancements.
● As lead Database Administrator, assisted in developing and implementing various view partitioning
strategies for the 1.4 terabyte oracle enterprise data warehouse and instance performance in this parallel
server environment.

6. Page 6 of 8
● In this environment the Databases ranges from 60 gigabytes to 1.4-terabyte systems.Oracle parallel server
is the predecessorto oracle Real Application Clusters (RAC) environment.
International Paper May 1999 to Nov 1999
Oracle Database Administrator/Database Systems Architect
● . This project consisted of designing and implementing a database transition plan. International Paper
needed to merge its recently acquired Wayne NJ data center with its primary Memphis TN data center. The
Wayne oracle servers need to be moved with minimum down time. I designed and implemented several
standby databases/data guard environment to accomplish these tasks. The products used consisted ofOracle
7.3.4 on HP-UX, SQL-BACKTRACK and some Oracle on Windows NT setup.These were two hundred
fifty gigabyte systems.
University of Pennsylvania May 1998 to May 1999
Lead Oracle Database Administrator
● This is an Oracle Government Financials environment.
● Assisted in the maintenance of the OGF 10.5 environment.
● Patch applications utilizing the adpatch and admerge utilities as well as concurrent manager monitoring and
user contention issues.
● Developed and implemented the current 10.5 systemto 10.7 character version of OGF and performed
several database upgrades from 7.1.6.2 to 7.3.4.
● Additional experience in EDI gateway configuration, installation of Developer 2000.
● Performed senior DBA duties on 10.7 NCA prototype and Oracle applications Rel 11.
● Performed various Y2K testing in these environments.
● Performed several Oracle 8 conversions.
Union Camp March, 1998 to May 1998
Oracle Database Administrator
● Responsibility was to upgrade several Oracle 7.3.2 databases to Oracle 7.3.4.
● The hardware in this environment was HPUX 9000 and 8000 series clustered environment.
● Upgraded the backup application SQL-BACK TRACK.
● Reorganized and performance tuned several databases.
● OEM was the primary database management package.
Philadelphia Electric Feb, 1998 to March 1998
Oracle Database Administrator
● Responsibility was to install Oracle 7.3.4 for Windows NT 4.0 and create a small database for an OLTP
monitoring system.
● Configuration on the Windows NT 4.0 environment.
● Installed several oracle client workstations, which utilized the ODBC based application.
● The database management was accomplished using OEM and Platinum DBVISION.
First USA Bank May, 1997 to Feb, 1998
Lead Oracle Database Administrator
● Primary database administrator for a VLDB systemthat was to be migrated from version 7.1.6 to 7.3.3.
● The total allocated capacity of the database was 538 gigabytes.
● The systemwas used to track customer account information and as an inquiry systemfor customer
telephoning for account information. I was responsible for both logical design and physical design.The
systemalso used oracle replication server, raw devices and AIX 4.2. One of the servers was located in
Austin Texas and the other was located in Wilmington Delaware. The Alexandria utility s ystemwas used
for backup and recovery.

7. Page 7 of 8
● Worked on backup/recovery/performance issues in the 1.5 terabyte Pyramid Nile Operating systems ,
oracle parallel server credit card data warehouse.
Institute For Scientific Information Oct, 1996 to April 1997
Unix Administrator
● Responsibilities of AIX Administration including the installation and administration of AIX versions 3.25,
4.1.4, and 4.2.
● Responsible for the planning and configuration of several AIX 4.x migration efforts.
● Implemented NIS and was a key resource for the NFS server implementation.
● Planned and implemented PVCS. Instrumental in the implementation CA Unicenter. Experience gained on
E20, G40, HP9000, and R24.
Computer Horizons Inc. July, 1996 to Sept, 1996
Operating Systems Administrator & Database Systems Administrator
● Performed the responsibilities of Windows NT 3.51 Administrations including the installation and
administration of Windows NT 3.51.
● Responsible for Domain configuration, WINS configuration, DHCP configuration and user profile
configuration on two Compaq proliant 2000 servers.
● Performed the responsibilities of Sybase system10 administrator as well as oracle systems administration.
CGI Systems Inc. April, 1996 to June, 1996
Operating Systems Administrator
● Performed the responsibilities of an AIX systemAdministrator for a client whose business is financial
services.
● This was an HACMP 3.0 environment it included extensive usage of the SNA services sub system. The
AIX environment was 3.25.
●
Public Service Electric & Gas May, 1990 to Jan 1999
Operating SystemAdministrator, SystemArchitect, Database Administrator, Systems Analyst
● AIX, ORACLE, CICS/6000, DCE, Encina Administration of these products included the installation,
performance tuning and the integration of these products with other platforms.
● As the oracle systems administrator, sole resource for systemupgrades of the oracle database systems.
● The total capacity of each systemwas approximately one hundred thirteen gigabytes.
● Responsible for all aspects ofdatabase creation, capacity planning and performance tuning.
● Utilized extensively oracle product tools sqldba as well as the dynamic performance tables.
● Performed logical backups and restores using export and import utilities.
● Configured Oracles multithreaded server and tuned all areas of the SGA.
● This environment has also allowed me to plan a parallel serverenvironment.
● This was a mode 1 HACMP environment.
● Configured the oracle XA interface with CICS/6000, configured and tuned database links to DB2. I have
also performed online backups and restores of systems configured with raw devices.
● Installed and configured third party products such as dbvision and tsreorg.
● Developed procedures for the proper operation of the RISC/6000 systems environment based on the
methodology set forth by ISO/9000 compliance.
● Designed and implemented an interface systembetween a Powerbuilder systemthat had a Microsoft SQL
Server Relational Database as its data source and a DB2 data source residing on an IBM-3090 /MVS
environment.

8. Page 8 of 8
● The programming language utilized was IBM C Set ++. The operating environment for this systemwas
OS2 version 2.1.1. I have designed and implemented several applications in MVS environment utilizing
CICS and COBOL.
ARMS Inc. May, 1987 to May 1990
Sr. Programmer
● Performed various duties as a subcontractordeveloping on-line systems.
● Extensive experience gained in MVS CICS COBOL application development and DB2 application
development.
● Additional experience gained developing communication interfaces using LU6.2 and CICS command level.
Prudential Insurance Company May, 1984 to May 1987
Application Programmer
● Extensive experience gained in MVS CICS COBOL application development and DB2 application
development.
● Additional experience gained developing single user applications with Lotus 123 macros and Dbase 111.
Education
Oracle Exadata Database Machine 2014,Certified Implementation Specialist
Drexel University Information System technology
Cumberland County College Information Systemtechnology - AS
Skills summary
Banner INB and SSB servers (version 8.6) (accounts receivables and student records, BEIS); Oracle Applications
Lead Systems Architect/DBA; ASM; Oracle Applications Release 12; Oracle Fusion Middleware Architect;
(11.1.1.5(OAM),11.1.1.6(PORTAL), WEBLOGIC(10.3.6); Oracle Real Application Clusters (RAC) (oracle
applicationsand 10gasapplication servers);Oracle Applications 10gas rel 10.1.2.x,10.1.3; (sso, oid,portal,
discoverer, webcache,j2ee);Oracle 9i Application Server(9ias r1 r2) ; (SSO, OHS, OID,WEBCACHE); PL/SQL;
Erwin Data Modeling; RMAN; Tivoli Storage Manager; BMC patrol/sqlbactrack; Unix Administrator AIX;
(3.x,4.x,5.x); Ms SQL/server DBA - version 4.2; Pro-c;
Oracle standby databases; Data Guard; Pro-Cobol programming; Apache Web/master; Java; Lawson Financials;
Microsoft Project, project manager application; MVS/CICS COBOL; ERP/CRM/DATA WAREHOUSE
experience; Windows NT administration; Oracle Enterprise Database release 7.x, 8i, 9I,10, 11gr2,12c (upgrade
analysis); Oracle Applications
10.5,10.7nca,11.0,11.0.3,11.5.1,11.5.2,11.5.3,11.5.6,11.5.7,11.5.8,11.5.9,11.5.10,R12.1.3,12.2.4,12,2,5
Organizations
Delaware Valley ORACLE Users Group - 1997
Philadelphia Area SQL SERVER Users Group - 1997
Oracle ApplicationsUsers Group - 2000 – present