I've tried to do something different with my c.v. Using photos that I have taken during walks in my local countryside, I have created a "walk" through my career. Enjoy and let me know of any job opportunities!
This document is a resume for an experienced professional with over 8 years of experience in operations, process management, customer service, and relationship management. The individual is currently a Premier Service Manager at HSBC India, where they manage customer service operations, process design, and team performance. Prior experience includes roles in banking operations and customer service. Key strengths include collaboration, client relationship management, and quality compliance. The professional has received several awards for performance and aims to help organizations achieve strategic objectives through innovation and drive.
This document provides a summary of James Tate's career history and qualifications. Over his 15+ year career at Sage, James has held several roles including Business Intelligence Developer, Report Design Analyst, and Technical Support. He has a background in civil engineering and business management. James has strong project management, communication, and customer service skills. He has led several internal projects and committees.
Nicola Draguisky is a self-motivated customer service professional with 13 years of experience in customer service roles. She is currently a Team Leader at Simplyhealth, where her responsibilities include coaching and managing a team of 12 customer service advisors, dealing with escalated complaints, and ensuring service level agreements are met. Prior to her current role, she worked as a Customer Service Advisor at Simplyhealth for 6 years. She is looking for a new challenge that will allow her to further develop her skills in people management, communication, and customer service.
Sergio Barrera is a motivated and hardworking customer service professional with over 13 years of experience, including 4 years as a manager in a busy call center. He has strong communication, interpersonal, and bilingual skills in English and Spanish. As a natural leader, he is able to build a motivated, knowledgeable, and high-performing team. He adheres to operational policies and procedures and is a gifted trainer for both employees and peers.
Joe Kamin is seeking a new position and has extensive experience in call center operations management, senior project management, training, policies and procedures, regulatory compliance, administrative support, public relations, human resources, quality assurance, marketing, sales and strategic planning. He has a proven track record of improving key metrics like operations, profitability, talent development, and cost containment. Kamin is a skilled project manager and leader with a strong work ethic focused on fulfilling all projects to the highest standard.
This document is a resume for Christopher O'Neal that summarizes his qualifications, skills, experience, and education. O'Neal has over 6 years of experience in customer service and mental health care roles, including as a supervisor at General Dynamics where he coached customer service representatives and ensured productivity and quality standards were met. He also has experience working at two mental health facilities where he observed patients, documented their status, and advocated for clients. O'Neal holds a Bachelor of Arts in Psychology from the University of Southern Mississippi.
This document contains the contact information and resume of MD Yaseen. It outlines his experience in process management, customer relationship management, and team management. It also lists his academic credentials of a DCA in Computer Application and ACHNP including CCNA and MCSE certifications. His organizational experience includes working as a DTP executive for BHAGEERATHA NGO from Nov 2011 to June 2012 and as a Customer Service Associate for Serco BPO Private Limited since May 2013 where he helps customers and mentors colleagues. Additional personal details include his date of birth, languages spoken, and address in Karnataka, India.
Sandra Littlejohn is seeking a staffing specialist role where she can recruit, train, and develop new employees to meet hiring and retention goals. She has a bachelor's degree in business management from Belmont Abbey College with a focus on operations management and marketing. Her work experience includes administrative roles at a church and as a loan modification specialist, insurance agent/recruiter, and customer service representative where she excelled at communication, problem solving, and training new hires. She has manufacturing experience and certifications in human resources and career readiness.
This document is a resume for an experienced professional with over 8 years of experience in operations, process management, customer service, and relationship management. The individual is currently a Premier Service Manager at HSBC India, where they manage customer service operations, process design, and team performance. Prior experience includes roles in banking operations and customer service. Key strengths include collaboration, client relationship management, and quality compliance. The professional has received several awards for performance and aims to help organizations achieve strategic objectives through innovation and drive.
This document provides a summary of James Tate's career history and qualifications. Over his 15+ year career at Sage, James has held several roles including Business Intelligence Developer, Report Design Analyst, and Technical Support. He has a background in civil engineering and business management. James has strong project management, communication, and customer service skills. He has led several internal projects and committees.
Nicola Draguisky is a self-motivated customer service professional with 13 years of experience in customer service roles. She is currently a Team Leader at Simplyhealth, where her responsibilities include coaching and managing a team of 12 customer service advisors, dealing with escalated complaints, and ensuring service level agreements are met. Prior to her current role, she worked as a Customer Service Advisor at Simplyhealth for 6 years. She is looking for a new challenge that will allow her to further develop her skills in people management, communication, and customer service.
Sergio Barrera is a motivated and hardworking customer service professional with over 13 years of experience, including 4 years as a manager in a busy call center. He has strong communication, interpersonal, and bilingual skills in English and Spanish. As a natural leader, he is able to build a motivated, knowledgeable, and high-performing team. He adheres to operational policies and procedures and is a gifted trainer for both employees and peers.
Joe Kamin is seeking a new position and has extensive experience in call center operations management, senior project management, training, policies and procedures, regulatory compliance, administrative support, public relations, human resources, quality assurance, marketing, sales and strategic planning. He has a proven track record of improving key metrics like operations, profitability, talent development, and cost containment. Kamin is a skilled project manager and leader with a strong work ethic focused on fulfilling all projects to the highest standard.
This document is a resume for Christopher O'Neal that summarizes his qualifications, skills, experience, and education. O'Neal has over 6 years of experience in customer service and mental health care roles, including as a supervisor at General Dynamics where he coached customer service representatives and ensured productivity and quality standards were met. He also has experience working at two mental health facilities where he observed patients, documented their status, and advocated for clients. O'Neal holds a Bachelor of Arts in Psychology from the University of Southern Mississippi.
This document contains the contact information and resume of MD Yaseen. It outlines his experience in process management, customer relationship management, and team management. It also lists his academic credentials of a DCA in Computer Application and ACHNP including CCNA and MCSE certifications. His organizational experience includes working as a DTP executive for BHAGEERATHA NGO from Nov 2011 to June 2012 and as a Customer Service Associate for Serco BPO Private Limited since May 2013 where he helps customers and mentors colleagues. Additional personal details include his date of birth, languages spoken, and address in Karnataka, India.
Sandra Littlejohn is seeking a staffing specialist role where she can recruit, train, and develop new employees to meet hiring and retention goals. She has a bachelor's degree in business management from Belmont Abbey College with a focus on operations management and marketing. Her work experience includes administrative roles at a church and as a loan modification specialist, insurance agent/recruiter, and customer service representative where she excelled at communication, problem solving, and training new hires. She has manufacturing experience and certifications in human resources and career readiness.
Shaheryar Anwar has over 4 years of experience in customer care roles at Mobilink, Pakistan's leading telecom company. He has held various positions including Customer Care Representative, Acting Team Coordinator, Network Complaint Unit Executive, and currently works as an Investigation and Resolution Unit Executive. In these roles, he has assisted customers with technical issues, resolved complaints, identified and escalated priority problems, and developed productive customer relationships. Anwar holds a Master's degree in International Relations and a Bachelor's degree in Civics/Education/International Relations from the University of Karachi.
Tricia Matejek has over 15 years of experience in management, sales, customer service, and administrative roles. She has a proven track record of building high-performing teams, developing processes and procedures, and fostering growth within organizations. Her strengths include leadership, relationship building, organization, and the ability to motivate others and quickly resolve issues. She currently works as an Application Sales Representative, where she consults with customers to develop product specifications and ensure satisfaction.
The letter is a cover letter and resume from Melinda Russell applying for a position in management. She has 7 years of experience in property management and 2 years as a business owner. She is currently pursuing her bachelor's degree in technical management. Her qualifications include leadership skills, proficiency in property management software, strong communication skills, and the ability to multi-task.
George Lee is a highly experienced IT Services Delivery and Project Manager with over 25 years of experience. He has a proven track record of managing IT service delivery, projects, teams, and customer relationships. He is seeking a new strategic management role where he can contribute his leadership and technical skills. He has extensive experience in service delivery, service management, customer service, business consulting, people management, and communication.
Jessica K. Reuter is seeking a challenging position that allows her to use her extensive customer service experience. She has over 10 years of experience at Cigna Global Health Benefits handling client relations, operations, and eligibility. Reuter holds a Bachelor's degree in English and a Paralegal Certification. She is a dedicated, hardworking team player with strong communication and problem-solving skills.
ME Spencer Consulting Group is a management consulting firm that partners with clients to implement business and process improvements that deliver measurable results. They guarantee identified improvements will equal the client's investment or refund the difference. They recognize managers have valuable ideas but lack time to implement them, so promote manager involvement. Projects are flexible to fit client needs while achieving benefits. Implementation is critical and ME Spencer provides various support options for clients. The process typically takes 2-6 weeks and engages staff, supervisors, and managers for feedback to develop and validate solutions. Managers then present results to executives and take ownership of ongoing changes.
This resume summary provides information about Davia McFarlane's professional background and qualifications. She has experience providing administrative support, onboarding new hires, customer service, and job analysis. Her skills include communication, organization, attention to detail, Microsoft Office proficiency, event planning, and critical thinking. Recent work history includes roles as an office assistant where she planned events and maintained communications, and an HR intern where she updated job descriptions. She has a Bachelor's degree in Business Administration from the University of Oregon.
Marcelle Leigh Petzer worked as an Office Administrator for Teqcle Information Technologies from August 2013 to March 2014. She played an integral role in establishing procedures to control inventory, manage debtors, and handle delinquent accounts professionally. Her manager found her to be loyal, focused, and dedicated, with a problem-solving ability and commitment to improving systems. She is described as hard-working, methodical, able to work well in a team, able to project herself professionally in writing and orally, and not needing close supervision. The manager strongly recommends her and is willing to provide more details about her knowledge, skills, and personality.
Zanda-lee Heuwel is seeking a new opportunity and has provided her resume and cover letter highlighting her relevant skills and experience. She currently works as a Technical Assistant in Solid Waste Management for the City of Cape Town. Her cover letter emphasizes her time management, problem solving, communication skills, ability to meet deadlines, decision making skills, capacity to learn, and proficiency in Microsoft Office. She believes she would be an asset requiring hard work, enthusiasm, and reliability.
Kelly Reyes has over 7 years of experience in banking and currently works as a Teller II at Public Service Credit Union. In her current role, she ensures compliance, discovers customer needs, conducts monthly branch audits, and maintains customer accounts. Previously, she was a Sales Service Manager at US Bank and Lead Teller at Chase where she sold banking services, managed vaults and ATMs, and ensured compliance. She has strong skills in banking compliance, operations, coaching, customer service, and problem solving.
Maria Fernanda Isenhower is a highly motivated marketing manager and sales associate with over 20 years of experience in customer service, sales, and marketing. She has a proven track record of achieving sales goals and leading teams. Her skills include social media marketing, print media, problem solving, and working under deadlines. She is currently an Assistant Branch Manager at East West Bank, where she supports the Branch Manager and builds commercial and retail sales relationships.
Basu Nepal has extensive experience managing busy offices and coordinating administrative activities. He has strong skills in office management, computing, organizing systems and records, and ensuring smooth workflow. Currently seeking a position with a reputable company where he can use his initiative and people management skills.
This document summarizes a presentation on total quality management for the hospitality and tourism industry. It discusses the overarching framework of strategy, staffing, and systems for service excellence. It emphasizes understanding guests through the concept of "guestology" and focusing on delivering the experiences guests desire. Key aspects of strategy, staffing, and systems are outlined, including the importance of training, standards, and technology to monitor and measure performance. The presentation concludes by asking attendees to envision future changes in the leisure and tourism industry over the next 10-20 years.
This document contains a resume for Chris Van Seventer. It outlines his personal and contact details, achievements which include managing a team for over 6 years and saving his company hundreds of thousands, education including a project management certificate, and work experience managing mobile number portability at Glocell and Autopage. It also lists his skills such as Microsoft Office, management, problem solving and flexibility. Hobbies include computing, fitness, socializing, traveling and music. References are provided.
Stacy L. Mayo has over 16 years of experience providing senior-level administrative support. She has a proven track record of managing complex operations, supporting multiple leaders simultaneously, and exceeding customer service expectations. Her strengths include developing processes to increase productivity and efficiency, making independent decisions, and achieving goals through strong organizational and problem-solving skills. Mayo is proficient in various software programs and seeks to continuously improve processes through data analysis.
Razi Hussain is seeking a position that utilizes his skills and provides challenging work. He has a Bachelor's degree in Economics from IMSCIENCES in Peshawar, Pakistan. His professional experience includes working as a Supply Assistant for Careem in Abbottabad, where he helped recruit, train, and support captains. He also worked as a Proctor for the Proctorial Board at IMSCIENCES, organizing events and convocations. Razi has strong technical, analytical, and communication skills as well as experience in event planning, research, and customer service.
Clayton Henderson has over 15 years of experience in customer service leadership roles. He is currently a Team Lead at AMN Healthcare in San Diego, where he leads 9 team members and maintains high customer retention and satisfaction rates. Prior to this role, he held several customer service and account management positions with increasing levels of responsibility. Henderson has a track record of improving processes, developing training programs, and mentoring others. He holds a Bachelor's degree in Art Studio from California State University, Chico.
This document summarizes an executive development presentation about using metrics to improve organizational performance. It discusses:
1) How establishing measurable goals and tracking activities through a "metrics model" can help fill positions more quickly and improve other human resources processes.
2) Examples of metrics that could be used to track the employment cycle, benefits administration, training programs, and customer service.
3) The importance of setting metrics to measure what is important, documenting service cycles, identifying gaps, and using metrics to improve performance and customer satisfaction.
Patrick Carolan is seeking a customer service role where he can utilize his strong communication, problem-solving, and relationship building skills. He has over 15 years of experience in customer support roles, most recently at Progressive Automotive Systems, where he received recognition as the #1 customer service representative. He is skilled in resolving technical issues, training others, and developing processes to improve customer satisfaction.
Shaheryar Anwar has over 4 years of experience in customer care roles at Mobilink, Pakistan's leading telecom company. He has held various positions including Customer Care Representative, Acting Team Coordinator, Network Complaint Unit Executive, and currently works as an Investigation and Resolution Unit Executive. In these roles, he has assisted customers with technical issues, resolved complaints, identified and escalated priority problems, and developed productive customer relationships. Anwar holds a Master's degree in International Relations and a Bachelor's degree in Civics/Education/International Relations from the University of Karachi.
Tricia Matejek has over 15 years of experience in management, sales, customer service, and administrative roles. She has a proven track record of building high-performing teams, developing processes and procedures, and fostering growth within organizations. Her strengths include leadership, relationship building, organization, and the ability to motivate others and quickly resolve issues. She currently works as an Application Sales Representative, where she consults with customers to develop product specifications and ensure satisfaction.
The letter is a cover letter and resume from Melinda Russell applying for a position in management. She has 7 years of experience in property management and 2 years as a business owner. She is currently pursuing her bachelor's degree in technical management. Her qualifications include leadership skills, proficiency in property management software, strong communication skills, and the ability to multi-task.
George Lee is a highly experienced IT Services Delivery and Project Manager with over 25 years of experience. He has a proven track record of managing IT service delivery, projects, teams, and customer relationships. He is seeking a new strategic management role where he can contribute his leadership and technical skills. He has extensive experience in service delivery, service management, customer service, business consulting, people management, and communication.
Jessica K. Reuter is seeking a challenging position that allows her to use her extensive customer service experience. She has over 10 years of experience at Cigna Global Health Benefits handling client relations, operations, and eligibility. Reuter holds a Bachelor's degree in English and a Paralegal Certification. She is a dedicated, hardworking team player with strong communication and problem-solving skills.
ME Spencer Consulting Group is a management consulting firm that partners with clients to implement business and process improvements that deliver measurable results. They guarantee identified improvements will equal the client's investment or refund the difference. They recognize managers have valuable ideas but lack time to implement them, so promote manager involvement. Projects are flexible to fit client needs while achieving benefits. Implementation is critical and ME Spencer provides various support options for clients. The process typically takes 2-6 weeks and engages staff, supervisors, and managers for feedback to develop and validate solutions. Managers then present results to executives and take ownership of ongoing changes.
This resume summary provides information about Davia McFarlane's professional background and qualifications. She has experience providing administrative support, onboarding new hires, customer service, and job analysis. Her skills include communication, organization, attention to detail, Microsoft Office proficiency, event planning, and critical thinking. Recent work history includes roles as an office assistant where she planned events and maintained communications, and an HR intern where she updated job descriptions. She has a Bachelor's degree in Business Administration from the University of Oregon.
Marcelle Leigh Petzer worked as an Office Administrator for Teqcle Information Technologies from August 2013 to March 2014. She played an integral role in establishing procedures to control inventory, manage debtors, and handle delinquent accounts professionally. Her manager found her to be loyal, focused, and dedicated, with a problem-solving ability and commitment to improving systems. She is described as hard-working, methodical, able to work well in a team, able to project herself professionally in writing and orally, and not needing close supervision. The manager strongly recommends her and is willing to provide more details about her knowledge, skills, and personality.
Zanda-lee Heuwel is seeking a new opportunity and has provided her resume and cover letter highlighting her relevant skills and experience. She currently works as a Technical Assistant in Solid Waste Management for the City of Cape Town. Her cover letter emphasizes her time management, problem solving, communication skills, ability to meet deadlines, decision making skills, capacity to learn, and proficiency in Microsoft Office. She believes she would be an asset requiring hard work, enthusiasm, and reliability.
Kelly Reyes has over 7 years of experience in banking and currently works as a Teller II at Public Service Credit Union. In her current role, she ensures compliance, discovers customer needs, conducts monthly branch audits, and maintains customer accounts. Previously, she was a Sales Service Manager at US Bank and Lead Teller at Chase where she sold banking services, managed vaults and ATMs, and ensured compliance. She has strong skills in banking compliance, operations, coaching, customer service, and problem solving.
Maria Fernanda Isenhower is a highly motivated marketing manager and sales associate with over 20 years of experience in customer service, sales, and marketing. She has a proven track record of achieving sales goals and leading teams. Her skills include social media marketing, print media, problem solving, and working under deadlines. She is currently an Assistant Branch Manager at East West Bank, where she supports the Branch Manager and builds commercial and retail sales relationships.
Basu Nepal has extensive experience managing busy offices and coordinating administrative activities. He has strong skills in office management, computing, organizing systems and records, and ensuring smooth workflow. Currently seeking a position with a reputable company where he can use his initiative and people management skills.
This document summarizes a presentation on total quality management for the hospitality and tourism industry. It discusses the overarching framework of strategy, staffing, and systems for service excellence. It emphasizes understanding guests through the concept of "guestology" and focusing on delivering the experiences guests desire. Key aspects of strategy, staffing, and systems are outlined, including the importance of training, standards, and technology to monitor and measure performance. The presentation concludes by asking attendees to envision future changes in the leisure and tourism industry over the next 10-20 years.
This document contains a resume for Chris Van Seventer. It outlines his personal and contact details, achievements which include managing a team for over 6 years and saving his company hundreds of thousands, education including a project management certificate, and work experience managing mobile number portability at Glocell and Autopage. It also lists his skills such as Microsoft Office, management, problem solving and flexibility. Hobbies include computing, fitness, socializing, traveling and music. References are provided.
Stacy L. Mayo has over 16 years of experience providing senior-level administrative support. She has a proven track record of managing complex operations, supporting multiple leaders simultaneously, and exceeding customer service expectations. Her strengths include developing processes to increase productivity and efficiency, making independent decisions, and achieving goals through strong organizational and problem-solving skills. Mayo is proficient in various software programs and seeks to continuously improve processes through data analysis.
Razi Hussain is seeking a position that utilizes his skills and provides challenging work. He has a Bachelor's degree in Economics from IMSCIENCES in Peshawar, Pakistan. His professional experience includes working as a Supply Assistant for Careem in Abbottabad, where he helped recruit, train, and support captains. He also worked as a Proctor for the Proctorial Board at IMSCIENCES, organizing events and convocations. Razi has strong technical, analytical, and communication skills as well as experience in event planning, research, and customer service.
Clayton Henderson has over 15 years of experience in customer service leadership roles. He is currently a Team Lead at AMN Healthcare in San Diego, where he leads 9 team members and maintains high customer retention and satisfaction rates. Prior to this role, he held several customer service and account management positions with increasing levels of responsibility. Henderson has a track record of improving processes, developing training programs, and mentoring others. He holds a Bachelor's degree in Art Studio from California State University, Chico.
This document summarizes an executive development presentation about using metrics to improve organizational performance. It discusses:
1) How establishing measurable goals and tracking activities through a "metrics model" can help fill positions more quickly and improve other human resources processes.
2) Examples of metrics that could be used to track the employment cycle, benefits administration, training programs, and customer service.
3) The importance of setting metrics to measure what is important, documenting service cycles, identifying gaps, and using metrics to improve performance and customer satisfaction.
Patrick Carolan is seeking a customer service role where he can utilize his strong communication, problem-solving, and relationship building skills. He has over 15 years of experience in customer support roles, most recently at Progressive Automotive Systems, where he received recognition as the #1 customer service representative. He is skilled in resolving technical issues, training others, and developing processes to improve customer satisfaction.
The life cycle of a butterfly involves four stages: egg, larva, chrysalis, and adult. An egg hatches into a larva, the larva then forms a chrysalis, and finally the chrysalis emerges as an adult butterfly.
The document discusses the importance of mathematical literacy, which includes the ability to translate between mathematical representations and real-world situations, create and interpret mathematical models, and communicate about mathematics through reading, writing, speaking, listening, and representing problems in multiple ways. Developing mathematical literacy requires understanding the language of mathematics, including technical terms, symbols, and multiple representations of concepts. It also relies on elements of general literacy like thinking, observing, and problem solving.
The document summarizes a study on the antibacterial properties of four medicinal plants: Ocimum sanctum, Cinnamomum zeylanicum, Xanthoxylum armatum, and Origanum majorana. Ethanol extracts of the plants were tested against 10 bacterial strains using agar well diffusion and broth microdilution methods. The extracts showed greater activity against gram-positive than gram-negative bacteria. Xanthoxylum armatum demonstrated the largest zone of inhibition against Bacillus subtilis. Origanum majorana exhibited the strongest overall antibacterial activity. The minimum bactericidal concentration was lowest for Origanum majorana at 2.5 mg/ml. The results suggest these
The document summarizes Duke University Libraries' efforts to provide professional development opportunities for its instruction librarians through various programs and activities. It describes the creation of an Instruction & Outreach Department in 2001-2002 and its initiatives such as monthly meetings, workshops, teaching seminars and information chat sessions to facilitate training, collaboration and skills development among librarians related to instruction strategies, pedagogy and assessment. It highlights successes in skills integration and collaboration but also challenges faced and how the professional development program may adapt to budget cuts going forward.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve through innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization. He has a proven track record of analyzing complex problems and designing tools and processes to restore effective operations. Some examples of his achievements include establishing best practices forums, developing resource planning processes, and integrating acquired companies to align with company policies.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Demonstrate the implications of new technologies through workshops to the students. Assessing infrastructure to identify opportunities for improvement in future IT Industry
Designing a customized plan to address global organization’s specific needs. Implementing market-leading solutions that help students to grow and thrive
Managing the complete functionality of the entire engagement throughout from workshop till admission.
The document provides details about the Manager Business Systems position at the Ministry of Business, Innovation and Employment (MBIE) in New Zealand. It discusses the purpose of the role, which is to lead a team that implements enterprise business systems and processes to improve efficiency and support key regulatory, investment, and stakeholder functions. The role is also responsible for business intelligence, ongoing systems development, and embedding geospatial capabilities. It outlines key responsibilities, relationships, and success indicators for the position, including providing strategic business systems support, leadership, and general management of the business unit.
Abinash Jena is seeking a middle to senior level role in operations, sales, or promotions. He has over 20 years of experience in various roles including as a share market broker, distributor of white goods and telecom products, and as a channel partner for Nokia India and Tata Docomo handling sales and service targets. He is reliable, organized, and has strong communication and relationship building skills.
Jeffrey Higgins is a supply chain leader with over 20 years of experience in purchasing, inventory control, sourcing, and category management. He has held director level positions at PTMW and Alstom, where he developed best practices, negotiated contracts, and achieved millions in annual savings. Higgins has extensive technical skills including SAP, Oracle, Lean Six Sigma, and APICS certifications. He brings strong leadership abilities and a focus on continuous improvement.
This document contains Pravin Shetty's resume. It summarizes his contact information, languages spoken, citizenship status, website, career objective, and employment history. Shetty has over 15 years of experience in business development, sales, project management, IT, and academia. His most recent roles include Senior BDM at Sales Fleet and Business Development Manager at Wyndham Holiday Resorts. He holds a Bachelor of Commerce degree and postgraduate qualifications from Indian and Australian universities.
Peter Coward is a British national with experience leading IT implementation projects in East Africa for the past 5 years. He has skills in project and change management, improving quality of services, and advising businesses on IT investments and process reengineering. He aims to add value through implementing solutions on time and within budget to defined quality standards while considering risks and stakeholder needs.
This document contains a career summary for Anuradha Bhardwaj. She has over 15 years of experience in business operations and customer service roles at HSBC and other companies. Her experience includes international assignments in Singapore and Dubai where she implemented changes to improve performance, compliance, and customer experience. She is results-oriented with strong communication, analytical, and people management skills and has a track record of exceeding targets and leading high-performing teams.
Kevin Ingram has over 20 years of experience in business management, project management, change management, and leadership roles in the telecommunications industry. He has a proven track record of delivering strategic business change and technology transformations through innovative solutions. His strengths include relationship management, commercial acumen, and people leadership. Recent contract roles include project manager at ANZ implementing a voice biometrics solution, senior consultant at Public Trust supporting a technology transformation, and business transition manager at Inland Revenue delivering digital channels.
Robert French is a customer service management professional with over 10 years of experience in the insurance industry. He has a proven track record of delivering operational excellence and managing teams through change programs. He is an intuitive leader who builds high performing teams through coaching and motivating people. His most recent roles include Workflow Management Manager at AMP Limited, where he successfully led a team through a period of change and outsourced functions, achieving annual savings. He has also managed the transition of functions to offshore business partners on time and on budget.
Jennifer Dodsworth is a highly experienced HR professional with over 13 years of experience in HR roles within the armed forces and private sector. She currently works as the Head of People for HarperCo Limited, where she is responsible for all aspects of HR including recruitment, learning and development, and employee relations. She has extensive experience in areas such as policy development, absence management, and performance management. She also has financial management qualifications and experience.
Ms. Johnson has over 15 years of experience in information technology and project management. She currently serves as the Chief Operations Officer for Zycron Inc, where she oversees human resources, marketing, recruiting, mergers and acquisitions, and branch managing directors. Prior to this role, she held several leadership positions at Zycron including Vice President of New Business Development and Director of IT Staffing. She has a Bachelor's degree in Health Care Administration and Planning as well as an MBA in Management.
Pravin Shetty is an experienced professional seeking a new opportunity. He has 20 years of experience in sales, business development, project management, and IT. Throughout his career, he has successfully exceeded goals and delivered projects on time and under budget. Currently, he holds a senior role at Sales Fleet and is looking to contribute his skills and drive results for a new employer.
This document is a resume for Cindy Filipe summarizing her experience as an operations support professional with over 20 years of experience leading teams, training, coaching, mentoring, and process development. She has a proven track record of delivering outstanding customer service and managing global teams virtually. Her career highlights include her role implementing outsourcing initiatives for Hewlett Packard in India and volunteer work providing customer service at Marlboro Hospital.
Antonio Stubbs is a management professional with over 32 years of experience in leadership, team building, strategic planning, operations, and service delivery. He has held several senior level positions such as Senior Vice President of Technical Services at the Bahamas Telecommunications Company from 1983 to 2014. He has a proven track record of improving operations and customer service, leading teams, and managing multi-million dollar budgets. Stubbs has an advanced degree in management and has published articles on leadership.
This document contains a personal profile and career summary for Thavashni Naidoo. She has over 10 years of experience in banking, including roles as a branch manager and regional sales support manager at Nedbank. Her objective is to obtain a position that utilizes her strong communication, customer service, and sales skills. She has various banking qualifications and certifications.
Anuradha Bhardwaj is seeking a career opportunity where she can utilize her extensive experience in business operations and passion for supporting individuals and businesses to excel. She has over 15 years of experience in collections, sales, operations, and people management. Bhardwaj is results-oriented and has a proven track record of achieving targets and motivating teams. She is proficient in English and has worked internationally in Singapore for 3 months in 2015. Bhardwaj holds a Post Graduate Diploma in Business Management and Bachelor's degree in Commerce.
Joshua Maynard has over 21 years of experience leading teams across various industries. He has a proven track record of driving high performance through strategic thinking, problem solving, and people-focused leadership. Maynard has experience in roles such as Director of Operations, Chief Information Officer, and Commander, where he was responsible for teams, projects, budgets, and business results. Throughout his career, he has delivered organizational improvements such as process efficiencies, cost reductions, and increased productivity.
Resumes, Cover Letters, and Applying OnlineBruce Bennett
This webinar showcases resume styles and the elements that go into building your resume. Every job application requires unique skills, and this session will show you how to improve your resume to match the jobs to which you are applying. Additionally, we will discuss cover letters and learn about ideas to include. Every job application requires unique skills so learn ways to give you the best chance of success when applying for a new position. Learn how to take advantage of all the features when uploading a job application to a company’s applicant tracking system.
A Guide to a Winning Interview June 2024Bruce Bennett
This webinar is an in-depth review of the interview process. Preparation is a key element to acing an interview. Learn the best approaches from the initial phone screen to the face-to-face meeting with the hiring manager. You will hear great answers to several standard questions, including the dreaded “Tell Me About Yourself”.
Leadership Ambassador club Adventist modulekakomaeric00
Aims to equip people who aspire to become leaders with good qualities,and with Christian values and morals as per Biblical teachings.The you who aspire to be leaders should first read and understand what the ambassador module for leadership says about leadership and marry that to what the bible says.Christians sh
Jill Pizzola's Tenure as Senior Talent Acquisition Partner at THOMSON REUTERS...dsnow9802
Jill Pizzola's tenure as Senior Talent Acquisition Partner at THOMSON REUTERS in Marlton, New Jersey, from 2018 to 2023, was marked by innovation and excellence.
Job Finding Apps Everything You Need to Know in 2024SnapJob
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5 Common Mistakes to Avoid During the Job Application Process.pdfAlliance Jobs
The journey toward landing your dream job can be both exhilarating and nerve-wracking. As you navigate through the intricate web of job applications, interviews, and follow-ups, it’s crucial to steer clear of common pitfalls that could hinder your chances. Let’s delve into some of the most frequent mistakes applicants make during the job application process and explore how you can sidestep them. Plus, we’ll highlight how Alliance Job Search can enhance your local job hunt.
5 Common Mistakes to Avoid During the Job Application Process.pdf
Visual C.V. - Career Walk
1. I’m seeking job opportunities in these areas: A walk in the Ayrshire countryside with John Barrett A pictorial career history
2. Let's take a walk and we'll talk about my skills and achievements... ...and you will see how I can help your organisation to improve its service delivery.
3. I worked in IT management in Local Authorities for over 22 years, and acquired a wide range of skills and experience – everything from team leadership to project management to business and strategic planning.
4. I spent over 12 years with North Ayrshire Council and during this time I successfully embedded a culture of customer-focused service delivery in the IT department. 2009/10 Level of customer satisfaction 93% This was recognised by the award of Charter Mark (“for excellence in customer service”) and consistently high levels of customer satisfaction. User satisfaction in top quartile of UK Councils
5. In my last 4 years at North Ayrshire I was also responsible for the development and implementation of strategy for customer service. Like the IT Service, a high level of customer satisfaction was attained.
6. I ensured that service delivery was underpinned by effective performance management. This encompassed strategic business planning supported by a balanced set of regularly reviewed performance measures.
7. My approach ensured that continuous improvement in service delivery could be clearly demonstrated and that performance targets were met or exceeded.
8. I have developed and implemented successful strategies for IT and customer service that enabled new ways of working, generated efficiencies and improved service delivery.
9. My approach to strategy development is based on working with key stakeholders to identify their future business requirements… …and combining this with insight into appropriate trends in technology and an understanding of the organisation's potential future operating environment. Understanding both internal and external environments in this way provides a solid foundation for strategic investment.
10. As well as ensuring my own continuous professional development (illustrated by obtaining an MBA in 2006), I have always actively encouraged others to do the same. Amongst other things, my MBA has helped me view issues from different perspectives and provided me with a set of tools and frameworksto help analyse and deal with complex organisational issues. And so help me see the wood from the trees!
11. I delivered a cost-effective, high quality, customer-focused service through adopting a flexibleapproach to service delivery. I built an agile Service that responded quickly to unplanned change I anticipated future requirements and planned accordingly. And I ensured on-going learning and continuous improvement to enable the Service to adapt to changing environments and pressures.
12. So, I can help you get the basics right – we can work together to identify the right infrastructure and applications, as well as ensuring the right procedures, processes and performance management framework for your organisation are in place.
13. Together we can improve customer service for both your internal and external customers… …and use the most appropriate technologyto help achieve this.
14. I can also prepare you for the future and help you do things differently and better. We can work together to make better use of technology and informationto achieve your business objectives.
15. Thanks for your company during our walk. I’m seeking temporary or permanent jobs. You can contact me at: JGBarrett16@gmail.com http://twitter.com/JohnGB16 http://uk.linkedin.com/in/johngbarrett John Barrett I took the photographs using mostly my iPod or Blackberry while walking country lanes north of Kilwinning, Ayrshire.